HomeLane Career

Detailed Responsibilities
● Prospect relentlessly to build pipeline and build strong relationships with prospects
● Own the experience we give every prospective customer from the first time they interact
with us
● Be responsible for achieving sales targets by working with a talented group of interiors
designers
● Be proactive about solving problems even if it's outside of your area and be ready to
take on additional initiatives and responsibilities as they emerge
● World-class customer experience is what we pride ourselves on. Hence, we will expect
you to share our passion and commitment for serving customers
● The ideal candidate for this role will come with past experience in managing
relationships with customers and running a sales team, with clear sales targets
● We are a fast-growing startup (15000+ projects completed) and expect all our
colleagues to be flexible, action and results oriented self-starters with strong data
analysis skills.
● We are heavily biased towards candidates who come with a proven track record of
taking ownership, understanding customer pain-points, driving results and moving with
speed to implement ideas in a fast-paced environment.
● Lastly, we are looking for effective communicators who can work effortlessly with
customers, colleagues, business partners and vendors, alike
● Lead alternate channel of Sales - Residence visits, design/sales at show flats, apartment
activities
● Open to new initiatives

What are we looking for?
● Excellent verbal and written communications skills
● Strong listening and presentation skills
● Ability to multitask, prioritize, and manage time effectively

Job Description
● Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.
● Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing.
● Focus on, prioritise and execute multiple design projects.
● Analyse sales reports, project TAT and customer satisfaction.
● Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week.

Desired Education, Skills & Experience
● Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution.
● Minimum 3 years of work experience.
● Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site).
● Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget.
● Exposure to residential projects is mandatory.
● Sketchup software knowledge.
● Ability to provide beautiful designs to customers.
● Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable.
● Understands back end processes (Production and Costing).
● Empathy towards customer needs-lifestyle and budget.
● Responsible (delivers on his/her commitments to the customer/team).
● Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask.
● Basic Technology skills and ability to learn usage of software products.
● Aware of the competitive landscape in the city.
● Work location will be a showroom.
● Saturdays & Sundays will be working.
● Mondays will be weekly off.