QA Automation

We are looking for a smart and active Operations Coordinator to manage daily business operations across stores and warehouse.

Responsibilities:

• Collect daily reports from stores and warehouse
• Track sales, stock movement, and pending tasks
• Follow up with teams for missing updates
• Ensure smooth coordination between warehouse, stores, and website
• Identify issues and escalate to management
• Maintain discipline in reporting and operations.

Requirements:

• 1–3 years experience (retail / operations preferred)
• Strong follow-up skills
• Basic Excel knowledge
• Good communication (Hindi/English, Telugu preferred)
• Must be proactive and responsible.

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

WE ARE HIRING FOR SENIOR AR CALLER

Min. 1 year to 5 years of experience

Required skills:

Expertise in physician Billing

Strong in Denial Management

Good communication

Notice Period: Immediate joiners or candidates with a maximum 7 day notice period are highly preferred

Shift: Night shift & Day Shift

Location: Bangalore

Role & Responsibilities

You will communicate with all the team members to establish a pipeline and integrate art assets, taking into account the game roadmap.

You will work closely with the game designers and artists to enable the designers and artists to express their creativity within the game.

You will assist your project lead by providing regular feedback on implementation issues and possible improvements to game design.

You will actively suggest and implement the best solutions in the development process and in the game systems. Also, you will address bugs and other technical issues identified for subsequent release.

You will be responsible for technical documentation.

Requirements

At least 1 year of experience with Mobile/Unity3D platform and ecosystem.

Excellent knowledge of programming languages such as C++, C#, React.JS , JAVASCRIPT or Java.

Good knowledge of computer science fundamentals & concepts.

A natural flair for writing well-structured, optimal, and maintainable quality code.

Basic understanding of programming best practices.

Experience on Unity UI and animations.

Exp with Android & iOS game development

Good communication skills.

Familiarity with build systems.

Knowledge of using version control systems like Git.

Experience using debugging and profiling tools.

Passionate about games, especially in playing mobile games.

Job Description:-

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls and emails per day working with partners, generating interest, qualifying prospects, and closing sales.

Responsibilities:-

• Source new sales opportunities through inbound & outbound leads

• Communicating with potential customers via LinkedIn/ outbound calls / personalized emails and following up on leads.

• Conducting in-depth Market research to identify prospective customers.

• Consistently expanding the customer database.

• Prospect call preparation including company background research and other pertinent lead information.

• Identify customers’ buying trends and provide reports to management.

• Enter, update, and maintain information of leads, prospects, and Opportunities on CRM

Requirement:-

• Strong verbal & Written communication

• Source new sales opportunities through cold calling.

• Confident in speaking.

• Strong listening and presentation skills.

• Presence of mind to influence and persuade.

• Identify B2B key players and research the accounts.

• Proficient in using CRM and hands-on Microsoft Office.

• Strong interpersonal relations.

Benefits of working with us: -

• Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.

• Sky's the limit when it comes to learning, growth & ideas.

• We do not follow the typical corporate hierarchy ladder.

• Medical insurance, gratuity, and provident fund.

• As part of our dedication to an inclusive and diverse workforce, Kratikal is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

About Us: - Kratikal Tech Private Limited is a leading cyber security firm that provides cyber security solutions to 145+ Enterprise customers and 1825+ SMEs, belonging to different industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare. The company was founded with the aim of helping enterprises at a global level combat cybercriminals using new-age technology-based cybersecurity solutions.

As of today, Kratikal has been awarded as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. Kratikal has launched four products, ThreatCop, KDMARC, Threat Alert Button, and KPMonitor including VAPT services. Apart from the products receiving several recognitions and awards, Kratikal has also partnered with numerous renowned organizations worldwide...for more details visit our website www.kratikal.com and www.threatcop.com.

Minimum 10 years of relevant experience:

• Should have worked extensively in various Testing projects
• Responsible to develop and drive the framework development for the assigned projects
• Should be expert in providing high level of Process Improvement through reusable code (at least 70%)
• High level of technical expertise to handle automation framework development from scratch on various tools
• Expert in Selenium and Java
• Should have good understanding of Behaviour Driven Development (BDD) framework in automation testing
• Should have worked on various frameworks like TestNG, Maven, Cucumber
• Good to have experience on various other automation testing tools like Qualitia, TOSCA, UFT
• Good knowledge on Continuous Integration/Continuous Deployment (CI/CD)
• Good knowledge on source control systems like SVN, Git, etc.
• Basic Experience in Capital Markets/Stock Exchange/Broking House domain
• Should be well versed with both Functional and Non-Functional Testing
• Must be aware of API and Database testing
• Basic knowledge of SQL queries
• Must have worked on test management tools like HP ALM
• Must have experience of defect tracking tools like Jira, Mantis
• Should have knowledge of various platforms like Windows, UNIX
• Efficient in understanding the Defect Lifecycle
• Efficient in scripting languages like Java, C#
• Contribute to framework development and emphasize on reusability
• Should have worked on Agile based projects; Good to have experience in TDD/TFD
• Must be aware testing artefacts like test strategy, test plan, defect report, etc.
• Regular tracking and reporting
• Review the work of the junior testers
• Assembling and coordinating project team members; assigning individual responsibilities
• Prepare testing metrics and share with the Test manager
• Should stay updated with the latest developments in the field of Testing
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Coordinate recruitment or selection of project personnel

About the Company:

 It is a Data as a Service company that helps businesses harness the power of data. Our technology fuels some of the most interesting big data projects of the word. We are a small bunch of people working towards shaping the imminent data-driven future by solving some of its fundamental and toughest challenges. 

Role: We are looking for an experienced team lead to drive data acquisition projects end to end. In this role, you will be working in the web scraping team with data engineers, helping them solve complex web problems and mentor them along the way. You’ll be adept at delivering large-scale web crawling projects, breaking down barriers for your team and planning at a higher level, and getting into the detail to make things happen when needed.  

Responsibilities  

•  Interface with clients and sales team to translate functional requirements into technical requirements 
•  Plan and estimate tasks with your team, in collaboration with the delivery managers 
•  Engineer complex data acquisition projects 
•  Guide and mentor your team of engineers 
•  Anticipate issues that might arise and proactively consider those into design 
•  Perform code reviews and suggest design changes 

Prerequisites 

•  Between 5-8 years of relevant experience 
• Fluent programming skills and well-versed with scripting languages like Python or Ruby 
• Solid foundation in data structures and algorithms 
• Excellent tech troubleshooting skills 
• Good understanding of web data landscape 
• Prior exposure to DOM, XPATH and hands on experience with selenium/automated testing is a plus 

Skills and competencies 

• Prior experience with team handling and people management is mandatory 
• Work independently with little to no supervision 
• Extremely high attention to detail  
•  Ability to juggle between multiple projects