Business Development Executive

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Role : Sr Data Scientist / Tech Lead – Data Science

Number of positions : 8

Responsibilities

• Lead a team of data scientists, machine learning engineers and big data specialists
• Be the main point of contact for the customers
• Lead data mining and collection procedures
• Ensure data quality and integrity
• Interpret and analyze data problems
• Conceive, plan and prioritize data projects
• Build analytic systems and predictive models
• Test performance of data-driven products
• Visualize data and create reports
• Experiment with new models and techniques
• Align data projects with organizational goals

Requirements (please read carefully)

• Very strong in statistics fundamentals. Not all data is Big Data. The candidate should be able to derive statistical insights from very few data points if required, using traditional statistical methods.
• Msc-Statistics/ Phd.Statistics
• Education – no bar, but preferably from a Statistics academic background (eg MSc-Stats, MSc-Econometrics etc), given the first point
• Strong expertise in Python (any other statistical languages/tools like R, SAS, SPSS etc are just optional, but Python is absolutely essential). If the person is very strong in Python, but has almost nil knowledge in the other statistical tools, he/she will still be considered a good candidate for this role.
• Proven experience as a Data Scientist or similar role, for about 7-8 years
• Solid understanding of machine learning and AI concepts, especially wrt choice of apt candidate algorithms for a use case, and model evaluation.
• Good expertise in writing SQL queries (should not be dependent upon anyone else for pulling in data, joining them, data wrangling etc)
• Knowledge of data management and visualization techniques --- more from a Data Science perspective.
• Should be able to grasp business problems, ask the right questions to better understand the problem breadthwise /depthwise, design apt solutions, and explain that to the business stakeholders.
• Again, the last point above is extremely important --- should be able to identify solutions that can be explained to stakeholders, and furthermore, be able to present them in simple, direct language.

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Technical & Professional Requirements

• MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• Understanding & proficiency in REST APIs.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Responsibilities & Skills

• MERN Fullstack eCommerce developer is responsible for writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• MERN software developer must have good communication & interpersonal skills

Kindly go through the eligibility criteria before applying


Must have skills:

• READY TO WORK FROM OFFICE
  Excellent communication (English).
  Graduation is mandatory .
  Minimum 6 months to 4 years of experience in Inside sales
  B2C Sales
  Notice period preference: Immediate Joiner , 15 days.
  
  
  Job Description:
  End-to-End B2C Sales.
  New Customer Acquisition.
  
  Monthly targets and incentives, incentive capping at 700%.
  Maintaining data and reports on a daily basis.
  
  
  
  
  
  
  

• Having around 10+ years of Experience in IT industry in Software Development.
• Having strong Python full stack developer.
• Having work Experience in OpenStack,Ansible, Shellscript, Chef, Puppet, Docker,ELK,OpenTSDB, Kafka, Zookeeper, Grafan
• Having work experience in SDN/NFV
• Having work experience in AWS,AZURE Cloud
• Experience in Python, HTML, CSS
• Having work experience in Open source and Open Flow Controller(SDN).
• Having work experience in Zabbix, Nagiso, OpenNMs Monitoring tool.
• Experience in Aglie methodology.
• Having work experience in Type1&Type2 Hypervisors and KVM.
• Having good knowledge on OOP'S concepts and Django ORM.
• Good Knowledge on MySQL ,Postgresql, HDFS, Timeseries
• Basic Knowledge on Javascript and Jquery.
• Good Knowledge on ONOS,OpenKilda,Mininet.
• Having work experience in SDN/NFV, Orchestration
• Having work experience in Supply Chain Management system.
• Having work experience in MVT/MVC architecture.
• Having good knowledge networks, devices, service modeling and automation in systems.
• Having work experience on API & JSON implementation.
• Good Understanding of Software Development (i.e. SDLC)
• Good team player enthusiastic and quick learner
• Good interpersonal skill, commitment, result oriented with a quest and learn new technologies and understanding challenging tasks

• Expert in Python. Comfortable with Web frameworks, such as Flask or Django
• Familiarity with Object Relational Mapping Libraries and ability to Integrate with Multiple Data Sources into One System
• Understanding of Limitations of Python and Multi Process Architecture. Understanding of Design Principles of Scalable Application
• Has familiarity with data frameworks in Python - Pandas or
• Good object-oriented design skills and knowledge of design
• Knowledge of key-value stores, caching, search, messaging queues
• Minimum 5 years of experience in the above

Job Location- Pune

Experience – 4 to 7 Years 
Notice Period - Immediate preferred 

The Ideal Candidate-

This position is for UI Developers with hands-on experience in leading-edge technologies, looking to mark a niche in the software Industry

Essential Skills-
.

• Strong Command on Core Javascript, Core Java
• Strong Command on Angular JS and React JS
• Strong Knowledge of HTML5, CSS3 
• Highly Preferred, experience in D3, Canvas API 
• Ability to work on advanced javascript frameworks

If you are interested in an exciting role with learning and rewards, do apply. 

Job Description

• ​Be able to drive a team of around 4 developers
• Should be able to effectively lead from the front, integrating developers, analysts and QA
• Should be able to pair, and effectively mentor junior developers
• The ability to think innovatively and turn ambiguous problem spaces into clear solutions
• Be an inspiration for the team and a trusted partner to our customers

Requirements

• Familiar with PHP or Ruby or NodeJS. Strong experience in Laravel and/or ReactJS a plus
• Familiarity with the entire development -> prod flow a strong plus (our dev owns the DevOps)
• Familiarity with performance tuning a web stack a strong plus
• Comfortable working in an Agile highly dynamic start-up environment
• Demonstrate leadership skill and be accustomed to driving results in a collaborative, cross-functional environment