Retention Marketing Specialist

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from Tier - 1 engineering institutes (IITs, BITS, are highly preferred)

Oister Global (www.oisterglobal.com) is India’s premier Alternative Assets Manager. We combine robust diligence, deep domain expertise, and an extensive network to create high quality private market opportunities for our investors.

We are seeking a Senior Backend Developer who will be pivotal in architecting and developing scalable, reliable backend systems from scratch. You will work closely with product managers, designers, and other engineers to build new products, design backend architectures, and ensure high performance and responsiveness of the systems. This role requires strong backend fundamentals, cloud experience, a deep understanding of databases, and a passion for system design and architecture.

Key Responsibilities:

● Product Development: Architect, design, develop, test, and deploy new backend products and features from scratch.

● System Design: Take ownership of system design and architecture decisions for new modules, ensuring scalability, reliability, and security. ● API Development: Build efficient and reusable APIs and backend services using Node.js.

● Database Management: Design data models, optimize queries, and manage MongoDB clusters efficiently.

● Cloud Management: Deploy, maintain, and optimize services on AWS, ensuring high availability and performance.

● Best Practices: Maintain coding standards, ensure code reviews, and champion best practices in security, testing, and maintainability.

● Collaboration: Work closely with frontend developers, product managers, QA, and other cross-functional teams to define, design, and ship new features.

● Performance Optimization: Monitor system performance and ensure system uptime and responsiveness.

● Mentorship: Provide guidance and mentorship to junior developers as required.

● Documentation: Maintain thorough documentation of systems, processes, and best practices. Must-Have

Qualifications:

● Education: Bachelor’s degree in computer science, Software Engineering, or a related technical field.

● Experience: 4–5+ years of hands-on backend development experience.

● Expertise in: Node.js (Express.js, Nest.js or similar frameworks) MongoDB (including indexing, replication, sharding concepts) AWS Services (EC2, S3, Lambda, RDS, API Gateway, CloudWatch, IAM, etc.) Proficient in: System design principles Microservices architecture Event-driven architecture Strong understanding of: RESTful APIs.Authentication and authorization best practices (OAuth, JWT) Experience with: CI/CD pipelines Docker and containerization principles Hands-on experience in: Building scalable, distributed, and fault-tolerant systems Good knowledge of : Logging, monitoring, and debugging distributed applications

Job Description

We are hiring full-stack developers for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology.  Market-driven competitive salary for the right candidate

Roles & Responsibilities:

• Work with the Business Teams & Product Managers, understand the requirements and design the technical architecture and implement it
• Build the code independently according to the technical specifications, detailed design, maintainability, and coding and efficiency standards
• Create a technical design from Functional Design Doc / Requirements Doc and be able to troubleshoot with debugging skills
• Own product and its features from conception to delivery.

Qualifications:

• Proficiency in Node JS, and React JS.
• Hands on experience in developing customer facing Node JS based applications is a must.
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
• Familiarity with datastores such as MySQL, Oracle, Redis, and Solr/Elasticsearch.
• Knowledge of logging frameworks such as fluentd, logstash etc.
• Knowledge of Containerization (Docker, Kubernetes etc.) will be an advantage
• Writing and utilizing RESTful API services and performance tuning web applications
• Experience with cloud providers such as AWS, Azure etc.
• Passion for building & scaling consumer-facing products.
• Attention to detail, good communication and organizational skills

❖ Bachelor's degree in computer science, information technology, or a related field.

❖ 3-5 years of experience in Encompass developer role.

❖ Experience with programming languages such as C#, JavaScript, and SQL, Encompass SDK

❖ Strong understanding of the Encompass system and its capabilities.

❖ Excellent technical, problem-solving, and communication skills.

❖ Ability to work closely with other departments and stakeholders within the organization.

❖ Analytical and data-driven mindset.

❖ Knowledge of mortgage industry regulations and compliance requirements

Designing and developing advanced applications for the Android platform

Unit-testing code for robustness, including edge cases, usability, and general reliability

Bug fixing and improving application performance

In today’s marketing-dependent consumer world, businesses demand innovative brand solutions and our client is engaged in providing brand solutions across businesses. They import renowned global brands & distribute the same. They have a dedicated eCommerce practice to build digital retail footprints for their brands in India. They focus on major categories under FMCG such as F&B, Personal care, etc. and also Home & Fabric Care.

Founded in 2003, our client has over 250 Pan-India Distributors and more than 300 SKUs. They deal with 25+ brands and some of the brands are Mogu Mogu, SAN REMO, Simpkins, Moccona, OMINO BIANCO, etc.

As a Assistant Manager - Business Intelligence, you will be responsible for support building and executing portfolio and respective brand execution strategy by mining, understanding, internalising, and creating action stands about inflow and outflow of information from different internal and external sources.

• Assimilating sales & inventory data streams from different ecommerce partners daily
• Planning different inventory streams for all portfolio brands vis--vis PO requirements
• Building future projection models for brands to support healthy and sufficient inventory capacities

Desired Candidate Profile

• Self direction
• Ability to think beyond operational hurdles

About the Company

Xerago is a 15-year-old Private Limited company that helps brands with their Marketing Transformation by providing integrated marketing services through its Marketing Centres of Excellence.

We are looking for a Full Stack Developer who will work on a broad range of cutting-edge technologies.

Go Xerago!

Official website - https://www.xerago.com/">https://www.xerago.com/

Go Xerago!

Experience Required – 2 to 6 years

What you’ll do

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What you’ll need

• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.