Mobile Automation Test Engineer

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Skills

Required experience:

• Minimum 1 year of experience in Web & Backend Development using Python

Overview

We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

• Familiarizing yourself with all products and services offered by our company.
• Good hands on experience to work on portals - #Upwork, #guru #freelancer
• Good knowledge of IT technologies .
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Deliverables:

Manage Social Channel Strategy, Ideation and Programming 

• Oversee and execute social media calendars, brand guidelines, best practices, promotional  campaigns, and day-to-day social media activities while optimizing the brand's presence on all 

relevant social media platforms. This includes upcoming news (funding announcements, IPOs, media coverage) and thought leadership content, and amplification of portfolio content when  appropriate

• Conceptualization and execution of social media content as per the brand's tonality

• Ensure on-time and efficient realization of day-to-day and monthly goals set for the team.

• Develop social media campaign strategy for content launches, company exits/milestones, and events

• Draft social copy and create social graphic assets in Canva, and/or videos tailored for relevant social media, review edits and finalize assets

• Monthly report detailing social performance with insights and recommendations

• Make recommendations for team to improve their social presence

• Social monitoring and listening – listen to relevant conversations, see where we can opportunistically plug in, flag content deficits

• Sound knowledge in controller design and analysis.
• Good understanding in optimisation based control algorithms.
• Experience with implementing PID controller for various unstable system.
• Experience with vehicle modelling and analysis.
• Good understanding of implementation/debugging/testing model and control algorithms.
• Candidate should have experience in programming concepts like OOPS in C++ and Python with robust and efficient coding.
• Experience in Matlab/Simulink, Stateflow.
• Good understanding in code generation, implementation and testing for real time intergration embedded system.

• Algorithm development for different control features.
• Testing of algorithm architecture along with tuning and validation.
• Working with simulation team to integrate and test models and algorithms into simulation environment for rapid development and validation.
• Tuning and validation of plant models to emulate real physical systems’ behaviour
• Co-ordination with other departments to maintain consistency and compatibility in department stack.

• ROS and ROS2 experience
• Vehicle dynamics modelling and simulation.
• Experience with version control using Git.

• Health Insurance
• Employee Stock Options
• Work from Home
• Flexible work hours
• Monthly Team outings and events
• Budget for up-skilling
• Flexible vacation