Mobile Automation Test Engineer

We're at the forefront of creating advanced AI systems, from fully autonomous agents that provide intelligent customer interaction to data analysis tools that offer insightful business solutions. We are seeking enthusiastic interns who are passionate about AI and ready to tackle real-world problems using the latest technologies.

Duration: 6 months

Perks:

- Hands-on experience with real AI projects.

- Mentoring from industry experts.

- A collaborative, innovative and flexible work environment

After completion of the internship period, there is a chance to get a full-time opportunity a Software Development engineer (Up to 12 LPA).

Key Responsibilities

• Engage in the full software development lifecycle: ideation, design, development, testing, and deployment.
• Develop responsive, high-performance web applications utilizing HTML, CSS, JavaScript, and frameworks such as React, Angular, and Next.js.
• Create back-end services and APIs using Node.js, managing data with MongoDB and Supabase.
• Utilize cloud services like AWS for hosting and scaling applications.
• Collaborate on the design of efficient and scalable database schemas.
• Learn from code reviews with seasoned developers, adopting best practices and coding standards.

Requirements

• Enrollment in a Computer Science or related degree program.
• Proficiency in HTML, CSS, JavaScript, with experience in frameworks like React, Angular, or Next.js.
• Understanding of back-end development using Node.js.
• Knowledge of database technologies such as MongoDB and Supabase.
• Exposure to cloud services, particularly AWS, and familiarity with hosting principles.
• Strong problem-solving capabilities and a continuous learning mindset.
• Excellent teamwork and communication skills.
• Mandatory proficiency in GIT.

As a Digital Marketing Intern, you will collaborate closely with our Marketing Team to support and execute various online marketing strategies. Your primary focus will be on increasing website traffic, enhancing our social media presence, and driving overall brand engagement. This role is ideal for someone passionate about digital marketing and eager to learn through hands-on experience.

Responsibilities:

1.Social Media Management:

• Research and create engaging content for social media platforms, including static posts, videos, and stories.
• Monitor social media trends and insights to optimize content and strategies.

2.Email Marketing:

• Assist in developing email marketing campaigns.
• Analyze performance metrics and suggest data-driven improvements.

3.Content Creation & Blog Writing:

• Write SEO-optimized blog posts to attract and engage readers.
• Collaborate with the team to ensure content aligns with the company’s tone and branding.

4.SEO & SEM:

• Conduct keyword research and optimize website content for search engines.
• Assist in planning and executing paid search campaigns (Google Ads).

5.Social Media Marketing (SMM):

• Help plan and manage social media ad campaigns to increase reach and engagement.
• Track, analyze, and report on campaign performance to identify growth opportunities.

Requirements:

• We do not provide internships for graduation/academic projects; You should be a graduated.
• Basic understanding of digital marketing concepts including SEO, SEM, and SMM.
• Well familiar with the tools of email marketing, SEO , SMM , SEM.
• Familiarity with social media platforms and analytics tools.
• Strong communication skills in person, written, and via video conferencing.
• Ability to provide and receive constructive feedback.
• A proactive attitude and eagerness to learn in a fast-paced environment.

Key Responsibilities:

- Design, develop, and execute automated test scripts for trading applications.

- Work with product owners and business analysts to understand and write the acceptance test cases.

- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.

- Perform regression, performance, and end to end testing to ensure software reliability.

- Identify, document, and track defects using appropriate tools and methodologies.

- Maintain and enhance existing test automation frameworks for both frontend and backend.

- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.

- Integrate automation cases into CI/CD pipelines

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 5+ Years experience in automation testing for web and backend applications.

- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).

- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

Role & responsibilities

• Provide technical support to customers via email, phone, and ticketing system.
• Troubleshoot and resolve customer issues related to our API Services.
• Prepare customized reports for clients using SQL queries to extract information from database.
• Perform API integration in third-party applications.
• Run APIs in Postman / Unix command line to re-produce error conditions
• Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in PHP development or Technical Support role.
• Strong knowledge of API integration and testing.
• Strong knowledge of PHP and MySQL.
• Excellent communication and interpersonal skills.

Perks and benefits

• Flexitime for Work-Life Balance
• Complimentary Office Meals
• Paid Sick Leave and Time Off
• Enjoy a Vibrant Workplace Culture

About the role:

You will own a functional area - from product conception to its delivery to customers. You are expected to design and code independently in multiple tech components related to your functional area. You must also develop a deep understanding of non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time to make tech stack decisions accordingly. You are expected to actively mentor junior engineers. You own

the codebase quality.

We are looking for seasoned engineers who are quality-conscious, product thinkers, business cognizant and smart. Engineers get to significantly amplify the impact of their work or creations with scale. The scale also demands that engineers to produce super-efficient solutions.

What you’ll do

• Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data,
• Working experience in Microservices
• Version Control: Git
• Strong understanding of functional/reactive programming, OOP, design
• Experience with Docker and Kubernetes.
• SDLC: Working experience in Agile methodology
• Strong interpersonal skills and time management skills

What you’ll need

• B.Tech or M.Tech equivalent with at least 3 years of experience
• Deep expertise in at least one programming language & tech stack.
• Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces
• Experience in building data-driven web application design and development is a plus
• Good understanding of multiple tech solutions and ability to pick the correct one for the given situation
• Prior work experience in an agile environment or continuous integration and continuous delivery (CI or CD)
• Ability and experience in designing high-level software designs of the scalable system, taking NFR (non-functional requirement) into consideration

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.

• Must have very strong concepts of Software development process
• Must have hands-on and training experience on Core Java 8, Advance Java, Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest
• C# & C++ or any backend language like Python preferred
• 2 to 6 years of experience in imparting technical training/ mentoring
• Should be good in Operating systems GNU/Linux, Network fundamentals,
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)
• Must have knowledge on NetBeans/ Eclipse or any other IDE.
• Should have knowledge on any of the Unit Testing tools.
• Self-Motivated and passionate about technology
• Excellent analytical and logical skills and team player                          
• Must have exceptional Communication Skills/ Presentation Skills
• Good Aptitude skills is preferred

Responsibilities:                                                                                             

• Should be able to explore students to the whole development environment.
• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Should be able to explain multiple ways of writing a program and help students analyze the best way to write the same program
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings