Relationship Manager

About Buildesk

Buildesk is transforming real estate with cutting-edge Sales & Payment Management solutions.

Our integrated ERP and CRM platform empowers developers and brokers to boost efficiency and results. We're an innovative, collaborative team, rapidly growing with a global presence, offering significant growth opportunities.

Responsibilities:

• Handle inbound/outbound calls to assist customers.
• Provide information and resolve queries effectively.
• Maintain accurate customer records.

Requirements:

• Minimum 1 year of tele calling experience.
• Strong English communication skills.
• Confident, proactive, and a team player.

Job Title: HR

Department: People & Culture (HR)

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform on a mission to make healthier eating and living effortless. Our technology translates ingredients and dishes into reliable nutrition profiles, personalizing recommendations based on individual goals, contexts, and preferences — across home cooking, daily routines, and restaurant ordering.

Our stack includes Flutter mobile apps, a Python/Django API, real-time data services, and ML models for tagging, ranking, and predictions. We’re building a delightful, safe, and scalable experience that helps users choose better meals and track progress — with strong privacy, quality, and performance standards.

Role Summary

As the HR Lead, you will own and build HR end-to-end — from talent acquisition and employer branding to performance management, compensation, compliance, employee engagement, and HR analytics.

This is a hands-on role suited for a builder who can set up scalable People Operations processes in a fast-moving product startup.

Key Responsibilities

Talent Acquisition & Employer Branding

• Manage full-cycle hiring across Engineering, Product, Design, Data, QA, and Operations.
• Create structured hiring workflows — JDs, sourcing plans, scorecards, and interview loops.
• Build an employer branding playbook (careers page, social content, referral program, and events).

People Operations & Experience

• Design onboarding/offboarding experiences (pre-boarding, day-1, 30/60/90 plans, exit interviews).
• Implement and manage HRIS/ATS systems, attendance, asset management, and documentation.
• Drive engagement through town halls, recognition programs, wellness initiatives, and surveys.

Performance, Growth & Rewards

• Implement OKRs and quarterly performance reviews with competency matrices.
• Partner with leadership on compensation benchmarking, offer structures, and ESOP administration.
• Identify learning needs and plan L&D initiatives, mentorships, and manager enablement programs.

Policies, Compliance & Risk (India)

• Draft and maintain HR policies (Code of Conduct, Hybrid Work, Leave, IT/Security, Travel).
• Ensure statutory compliance: POSH (ICC setup), PF/ESI/PT, Shops & Establishments, Gratuity.
• Oversee payroll inputs, proof collection, and all employment letters (Offer, Probation, Confirmation).
• Manage vendor contracts (background checks, insurance, wellness) and maintain data privacy practices.

Culture & Communication

• Foster a respectful, inclusive culture; manage grievance and disciplinary procedures fairly.
• Keep leadership informed through concise updates, backed by HR data and insights.

Required Qualifications

• 5–8+ years of HR/People Ops experience in high-growth startups or product companies.
• Proven track record in setting up recruitment pipelines and HR processes from scratch.
• Strong understanding of Indian HR compliance: POSH, S&E, PF/ESI/PT, Payroll, Gratuity.
• Hands-on experience with HRIS/ATS tools, dashboards, and data analysis.
• Excellent communication, stakeholder management, and confidentiality handling skills.

Preferred (Nice to Have)

• Experience hiring for tech roles (Flutter, Python/Django, Data/ML, DevOps).
• Exposure to ESOPs, IP, and confidentiality agreements.
• Experience in health-tech/food-tech or privacy-sensitive domains.
• Background in change management and organization scaling (20→100+ employees).

KPIs / Success Metrics (First 6–12 Months)

• Time-to-hire: ≤ 35 days | Offer acceptance rate: ≥ 80%
• Onboarding NPS: ≥ 8/10 | 90-day retention: ≥ 95%
• Compliance: 100% statutory readiness, zero payroll errors
• Performance: Timely quarterly reviews with actionable OKRs
• Engagement: Improved eNPS and measurable L&D participation

Ways of Working

• Process-light, outcome-focused: Clear SLAs for hiring and employee requests.
• Data-driven: Dashboards for hiring funnel, attrition, headcount, and cost per hire.
• Documentation-first: Maintain policy wikis, templates, and checklists.
• Partner closely with Founders, Engineering, and Finance, ensuring proactive communication.

We are seeking a highly skilled C++ Developer with 6–9 years of experience to design,

develop, and maintain high-performance software applications. The ideal candidate will

have a strong foundation in object-oriented programming, data structures, and

system-level programming, with a focus on delivering efficient and scalable

solutions.

Key Responsibilities:

 Design, develop, and maintain robust and efficient applications using C++.

 Write clean, maintainable, and optimized code following best practices.

 Debug, troubleshoot, and resolve performance bottlenecks and issues.

 Collaborate with cross-functional teams, including QA, DevOps, and Product

Management, to deliver high-quality software solutions.

 Participate in code reviews and contribute to improving coding standards.

 Prepare and maintain technical documentation for development processes and

modules.

 Work on integrating software components and third-party libraries.

 Optimize application performance and scalability for large-scale systems.

Required Skills and Qualifications:

 6–9 years of hands-on development experience in C++.

 Strong knowledge of object-oriented programming, STL, and design

patterns.

 Experience with multithreading, memory management, and performance

tuning.

 Familiarity with Linux/Unix environments and shell scripting.

 Good understanding of network programming and socket-level communication.

 Experience working with version control systems like Git.

 Strong problem-solving and debugging skills.

 Excellent communication and collaboration abilities.

Preferred Qualifications:

 Experience with modern C++ standards (C++11/14/17 or later).

 Knowledge of database systems such as MySQL, PostgreSQL, or NoSQL

databases.

 Exposure to cloud platforms like AWS, Azure, or GCP.

 Familiarity with CI/CD pipelines and DevOps tools.

 Background in Agile/Scrum methodologies.

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred. 

Main Duties/Responsibilities:

• Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team. 
• Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
• Collaborate with senior executives to establish and execute a sales goal for the region.
• Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets 
• Develop and maintain relations with OEMs and Manufacturers.
• Forecast annual, quarterly, and monthly sales goals.
• Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
• Develop specific plans to ensure long term-term growth and short-term targets.
• Review regional expenses and recommend cost optimization improvements.
• Anticipate potential and address current problems with prompt and effective solutions
• Identify hiring needs, and collaborate with HR to select and train new salespeople.
• Analyze regional market trends and discover new opportunities for growth.
• Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.

Skills:

• Result orientation; setting and achieving targets and objectives in time
• Strong verbal and written communications skills including presentation skills.
• Strong relationship building, analytical and negotiation skills.
• Customer centricity; being the customer’s success manager internally at Rahi 
• Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
• Coaching and leading a team 

MUST HAVES:

• #java11, Java 17 & above only
• #springboot #microservices experience is must
• #cloud experience is must (AWS or GCP or Azure)
• Strong understanding of #functionalprogramming and #reactiveprogramming concepts.
• Experience with asynchronous programming and async frameworks/libraries.
• Proficiency in #sql databases (MySQL, PostgreSQL, etc.).
• WFO in NOIDA only.

Other requirements:

• Knowledge of socket programming and real-time communication protocols.
• Experience of building complex enterprise grade applications with multiple components and integrations
• Good coding practices and ability to design solutions
• Good communication skills
• Ability to mentor team and give technical guidance
• #fullstack skills with anyone of #javascript or #reactjs or #angularjs is preferable.
• Excellent problem-solving skills and attention to detail.
• Preferred experience with #nosql databases (MongoDB, Cassandra, Redis, etc.).

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

Role: Flutter Developer

Experience: 1-2 years

Location: Madurai

Mode: Work from office

We have vast experience in delivering high-quality products with significant output on time. We are specialized in creating web and mobile applications with the latest technology. We are experts in developing a perfect solution for rental marketplace services and on-demand businesses done by our proficient team of experts with strong experience in development.

• Proficient in Flutter
• Experience in MVVM Code architecture.
• Experience in working with API, local data.
• Knowledge in all the updated widgets
• Knowledge in BLOC design patterns
• Knowledge in the Flutter app life cycle.
• Familiarity with cloud message APIs and push notifications in Android and iOS.
• Have experience in Android app submission in the Play Store.
• Have experience in iOS app submission in the App Store.
• Ensure the performance, quality, and responsiveness of applications.

Role and Responsibilities:

1. Designing and developing test automation scripts for a web application (Angular) using test automation guidelines.
2. Performance, Security, Penetration, Vulnerability testing.
3. Build tools and frameworks to aid continuous delivery, deployment, and debugging.
4. Supporting the development team and software engineers during the development and testing phase.
5. Prepare defect reports and report test progress.

Qualifications and Requirements:

1. Experience in Automation Testing with Cypress, JavaScript, Typescript, or similar end-to-end testing tools.
2. Experience with Regression, Smoke testing, API, and Backend testing.
3. Experience with non-functional testing, performance, vulnerability testing.
4. Excellent knowledge in testing skills (design test plan and test strategy, writing and executing test cases, opening bugs, verifying bugs, etc).
5. A team player, fast learner with good interpersonal, verbal, and written communication skills.

Technovert is a neo solutions company focused on building a product-based solutions and services business in the US Market. One of our products was recently awarded Best Startup Enterprise Product in Hyderabad and we got great many things to accomplish. We are looking for ambitious and passion filled sales professionals to join our team. Please visit www.technovert.com

The Inside Sales Executive is responsible of new business generation in an assigned territory. You will be creating visibility of brand Technovert through high volume outbound/inbound calling, targeted email campaign and networking

Duties and Responsibilities:

• Understand Technovert offerings clearly in order to effectively communicate with prospects
• Know and understand assigned territory
• Validate and Manage assigned Target Accounts on CRM
• Effective Prospecting (via cold calling, inbound calls, emailing and networking)
• To map an account and understand Microsoft foot print within through engaging IT teams/LOB and others at different levels (CXO to Admin)
• Profiling - Tech Influencer, Recommendation/Middle Man and Decision maker
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation)
• Qualify by BNTD (Budget Need Timelines Decision Makers)
• Present Technovert value prop over telecon and web sessions to CXO, VP/Dir., LOB Managers as per the account profiling
• Engage Sales team / Support Team as and when needed
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities
• Strives to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets
• Weekly/Monthly/Quarterly reports and review

Requirements:

• Graduate
• 2 - 3 years’ experience into IT / Inside Sales in North America
• Exceptional communication skills (specially engaging customers over phone and emails)
• Organized, disciplined and a Hunter by choice
• Open to work in US timings
• Loves to party