About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.
Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : International Sales Specialist (Financial Sales)
Nature : On-site, Permanent - Indore [M.P.]
Package :3 LPA- 4.8 LPA
Key Responsibilities :
- Client outreaching and conversion through calls, chats and mail.
- Engage potential clients and convert them into active trading clients.
- Assist clients in identifying the ideal service combination for revenue generation.
- Establish and maintain long term client relationships.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
Qualifications :
- Fluent English Communication.(verbal and written)
- Bachelor's or Master's degree. (must have )
- Sales or direct client interaction internship experience for freshers.
- Minimum 6 months experience in sales/direct client interaction profile for experienced applicants.
- Knowledge of the Domestic and Global Financial Market. (Forex & Comex)
- Should be a driven, goal-oriented and active team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Signal Expert Global LLP
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JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
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- Complete independence of operations
- A Bonus that improves as company performance ticks up
- Significant career growth opportunity to a CTO position
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon