Technical Support (L2)
at We are looking for an experienced L2/L3 Support Analyst
Job Summary
We are looking for an experienced L2/L3 Support Analyst / Engineer to provide advanced technical support, troubleshoot complex application and cloud issues, perform root-cause analysis, and ensure platform stability across modern digital, data, AI, and Microsoft Azure environments. The role requires strong problem-management capabilities, ownership of critical incidents, effective escalation handling, and collaboration with development and infrastructure teams.
Key Responsibilities
- Provide L2/L3 technical support for business-critical applications and platforms.
- Perform advanced troubleshooting, incident diagnosis, root-cause analysis, and resolution of complex technical issues.
- Manage and resolve P1/P2 incidents, service disruptions, and recurring production issues within agreed SLAs.
- Perform problem management, identify recurring issues, and implement permanent corrective actions.
- Support and troubleshoot Sitecore XM Cloud / Experience Edge, Next.js, Vercel, React Native, and Dynamics 365 CE/Dataverse environments.
- Troubleshoot APIs, Azure API Management, Azure Integration Services, and related integration issues.
- Provide support for Microsoft Fabric, Power BI, Azure AI, and Azure-based data services.
- Monitor and troubleshoot applications hosted on Azure Kubernetes Service (AKS) and Azure App Service.
- Use Azure Monitor, Application Insights, Log Analytics, and Microsoft Sentinel for monitoring, diagnostics, alert analysis, and security-related troubleshooting..
- Prepare and maintain RCA, problem records, knowledge articles, troubleshooting guides, and operational documentation.
- Support knowledge transfer and mentor L1/L2 support teams on complex technical issues.
- Ensure application availability, reliability, performance, and overall platform stability.
Preferred Profile
- 6–8 years of experience in application production support / L2-L3 support / cloud application support.
- Hands-on experience supporting complex Azure-based digital applications and integrations.
- Experience working with enterprise ITIL processes, including Incident, Problem, Change, and Knowledge Management.
- Strong communication skills with the ability to interact with technical and business stakeholders.

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Job Description – Front Desk Receptionist
Company: POSSPOLE Pvt. Ltd.
Position: Front Desk Receptionist
Location: Cubbon Park / Hudson Circle, Bengaluru
Employment Type: Full-Time
Working Days: 6 days a week
About the Role
We are looking for a well-presented, confident, and professional Front Desk Receptionist to be the first point of contact for our organization. The candidate will be responsible for managing the reception area, welcoming visitors, handling calls and correspondence, and supporting day-to-day administrative activities.
Key Responsibilities
- Welcome and professionally assist visitors, clients, partners, and guests.
- Manage the reception desk and ensure a professional first impression of POSSPOLE.
- Handle incoming calls, emails, and general enquiries.
- Maintain visitor records and coordinate visitor access with the concerned teams.
- Manage meeting room bookings and assist with meeting arrangements.
- Receive and distribute courier, mail, and other deliveries.
- Coordinate with HR, Admin, and other departments for routine requirements.
- Maintain reception and common areas in an organized and presentable manner.
- Support basic administrative and office coordination activities.
- Maintain confidentiality of company and visitor information.
- Handle other front-office responsibilities assigned by the management.
Requirements
- Graduate in any discipline.
- Female candidates preferred/required for this role.
- Excellent verbal and written communication skills.
- Pleasant, professional, and confident personality.
- Good interpersonal and organizational skills.
- Basic knowledge of MS Office, email, and computer applications.
- Ability to handle multiple tasks and visitors professionally.
- Prior experience in front office, reception, hospitality, or administration will be an advantage.
- Freshers with strong communication and presentation skills may also apply.
Key Skills
Communication | Customer Service | Front Office Management | Visitor Management | Telephone Etiquette | Administration | MS Office | Coordination
What We Offer
- Professional and dynamic work environment.
- Opportunity to interact with senior management, clients, partners, and visitors.
- Exposure to a growing product and innovation ecosystem.
- Learning and growth opportunities within POSSPOLE.
Interested candidates can share their updated CV along with their contact details.
We are looking for an experienced HR Manager to oversee end-to-end HR operations including payroll, statutory compliance, recruitment, and employee management. The candidate should be capable of independently handling PF, ESIC, labour laws, and employee-related legal matters.
Job Title: HR Executive
Location: Gurugram
Company: Rapidsoft Technologies
Experience: 2+ Years
Job Summary:
We are looking for an HR Executive with strong exposure to HR Operations, Recruitment, and Generalist functions. The role requires hands-on experience in managing day-to-day HR activities and supporting business needs.
Key Responsibilities:
HR Operations (60%)
Manage attendance, leave, payroll coordination, and HR documentation
Handle onboarding, offboarding, and employee records
Ensure compliance with company HR policies and procedures
Recruitment (30%)
Source, screen, and coordinate interviews for open positions
Manage end-to-end hiring for junior and mid-level roles
Maintain recruitment trackers and candidate databases
HR Generalist (10%)
Address employee queries and support engagement initiatives
Assist in performance management and HR reporting
Requirements:
2+ years of experience in HR operations and recruitment
Strong knowledge of HR processes and labor practices
Good communication and coordination skills
Proficient in MS Excel and HR documentation
Experience in IT/Technology company
We’re Hiring: Sr. Engineer / Asst. Manager – Estimation (E&I)
📍 Location: Airoli, Navi Mumbai
🕒 Timings: 8:30 AM – 6 PM | 🗓️ 5 Days Working
🎓 Qualification & Experience
- BE (Electrical / Instrumentation)
- 10–15 yrs in Water Industry 🌊
- Proven experience in handling large projects (>₹20 Cr.)
⚡ Key Skills
- Design & Estimation of MCC, PLC, cabling & instruments
- Process & Proposal dept. experience for E&I estimation
- Expertise in tender specifications & cost optimization
- Strong communication with vendors & clients 🤝
📌 Responsibilities
- Prepare techno-commercial offers for E&I in WTP & recycle plants
- Develop basic engineering package (E&I) incl. P&ID 📑
- Maintain vendor database (Electrical & Automation)
- Attend technical meetings with clients/consultants
- Develop & Maintain Dashboards: Create interactive and visually compelling dashboards and reports in Tableau, ensuring they meet business requirements and provide actionable insights.
- Data Analysis & Visualization: Design data models and build visualizations to summarize large sets of data, ensuring accuracy, consistency, and clarity in the reports.
- SQL Querying: Write complex SQL queries to extract and transform data from different data sources (databases, APIs, etc.), ensuring optimal performance.
- Data Cleansing: Clean, validate, and prepare data for analysis, ensuring data integrity and consistency.
- Collaboration: Work closely with cross-functional teams, including business analysts, data engineers, and stakeholders, to gather requirements and deliver customized reporting solutions.
- Troubleshooting & Support: Provide technical support and troubleshooting for Tableau reports, dashboards, and data integration issues.
- Performance Optimization: Optimize Tableau workbooks, dashboards, and queries for better performance and scalability.
- Best Practices: Ensure Tableau development follows best practices for data visualization, performance optimization, and user experience.
COMPANY INTRODUCTION
NEST® [NESTECH]
NEST® works with a range of international clientele in the development of bespoke software solutions. NEST® specializes in data and direct engagement structures, digital marketing, data with blockchain security and much more.
NEST® founders have had decades in the visual arts, architecture, sculpture as well as inking the human canvas. More mundanely, from fifteen countries our formal training is in law, philosophy, international logistics and technology. There are currently NEST® branch offices in England, Singapore, USA and India. What happened yesterday isn’t important. We believe what you privately achieve tomorrow is.
JOB DESCRIPTION:
Job Title: Mean Stack Developer
Location: Pune (Remote)
You should be able to quickly understand and support initiatives that will contribute to the goals and success of operations. You would also be working with various departments to coordinate and develop digital CRM solutions including bespoke in-house software.
EXPERIENCE:
- Minimum 2 years of hands-on experience
- Write clean, manageable code and maintain proper documentation
- Excellent command over Data Structures and Algorithms
- Strong problem solving and analytical skills
- Knowledge of benchmarking and optimization
- Security mindedness in development practices
- Collaborate with cross-functional teams to define, design, and deliver new features
- Ability to work independently in small teams
- Responsible and capable of meeting tight deadlines
SKILLS + QUALIFICATIONS :
- Experience using web services (HTTP, REST,) using JSON.
- Good Knowledge of Angular, NodeJS, and MongoDB.
- Good Knowledge of Docker, CICD pipeline.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Good in Writing effective APIs
- Developing front-end and back-end website Architecture.
- Accurately estimate development timelines and deliver per set schedule. ● Test Software to ensure the responsiveness and efficiency of applications. ● Experienced in Unit Testing with frameworks like Mocha and Chai.
- Meeting both technical and consumer/client needs.
- Expertise in optimizing app performance.
- Experienced in using Agile principles and methodologies
- Write technical documentation.
- Troubleshoot, debug, and review the code.
NEST® OFFERS:
- Competitive Salary
- Flexible Hours
- Paid Vacations
- Fun & Creative Environment / Projects
- Quarterly Performance Reviews
- Generous Bonus Schemes
- Oversea Working Placements
- Dynamic International Clientele
- Multiple Learning Opportunities
- Control And Work On Full Product Life-Cycle
- Research and Implement Multiple New Technologies
- Providing comments, compiling campaigns and creating content.
- Assisting Social media function to be brought in-house, so he/ she can manage it.
- Helping out with SM calendar preparation, execution.
- Managing Content creation: Both visual & textual.
- Working with designers, content writers for campaign and creative execution.
- Helping the brand with Influencer marketing.
What you need to have:
- Any graduate
- Someone that breathes social media and knows the trends in and out.
- Understands textual and visual content for consumer electronics
- Have worked with top agencies previously
Job responsibilities
· Understand the current technical architecture including constraints related to platforms, standards and skillsets.
· Review and integrate all application requirements, including functional, integration, security, performance, quality, and operations.
· Review designs, documents and have hands-on coding exp.
· Follow up the activities and team commitments to deliver the right solution at the right time.
· Review and integrate the technical architecture requirements for the development and make all final decisions regarding system software.
· Follow and adopt approaches, methodologies, and SDLC standards.
· Apply techniques and skills required to identify a root cause of a given software integration issue.
· Escalate encountered technical software issues to project leadership in a timely fashion and respond back consistently on time.
· Acts as the technical subject matter expert for a product domain and the technical leader within a team
· Leads and sets the direction for design and implementation of software features/functionality, correction of defects and/or creation of new products
· Applies advanced systems analysis techniques to evaluate newly created code
· Provides thought leadership and innovation within a technical domain
. documents and communicates on complex technical topics outside the immediate development team
Qualifications:
· Bachelor/Master’s degree in CS or Computer Engineering required
· 5+ years of programming experience in web applications development
· Hands on Angular development experience
· Working knowledge of HTML and CSS
· Working knowledge in Designing, Developing, and Deploying RESTful web services and other Web APIs.
· Deep knowledge of Web Application Architecture and Object oriented design. Should have practical knowledge of design on more than two web applications.
· Should be able to technically lead a small group of members








