"Engineering Manager", "Senior Engineering Manager",

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

PHP Developer

Experience: 4 + Years

Location : Ahmedabad - WFO 

JOB DESCRIPTION

Position Requirements:

• Strong experience in Back-End Web Development, Object-Oriented Programming (OOP). 
• Must have 4+ years of experience in Laravel, CodeIgniter, or other MVC frameworks
• Should have knowledge of Agile Process & Knowledge of Web Application Security concepts.
• Database experience of at least one of the following: PostgreSQL or MySQL.
• Must have experience of Laravel Seeders, Migration and factory files, Service Providers.
• Should have Experience of creating schedules and artisan commands in Laravel.
• Should be very strong with Object Oriented concepts, design and architecture.
• Basic Database conceptual knowledge such as DDL, DML and their usages.
• Knowledge of Ecommerce, payment gateway & API integration.
• Identify and correct bottlenecks and fix bugs
• Experience with Google Map API, Firebase API, and AWS is plus.
• Proficient understanding of code versioning tools (such as Git, Bitbucket)

Job Title: Business Development Execu ve (BDE)  

Loca on: Coimbatore / On-site 

Experience: 0–1 Year 

Employment Type: Full-Time 

Job Descrip on: 

We are seeking a mo vated and energe c Business Development Execu ve to join our sales and 

marke ng team. The ideal candidate should have strong communica on skills and an interest in IT 

sales, SaaS, or ERP solu ons. 

Key Responsibili es: 

 Understand and explain company services and offerings to prospects. 

 Iden fy and reach out to poten al clients via calls, emails, and social pla orms. 

 Explain product/service offerings to leads and prospects. 

 Assist in preparing proposals and presenta ons for clients. 

 Maintain rela onships with clients and follow up regularly. 

 Support the team in marke ng campaigns and lead genera on ac vi es. 

Requirements: 

 Strong communica on and interpersonal skills. 

 Basic understanding of IT services, SaaS, or soware solu ons. 

 Good presenta on and nego a on skills. 

 Willingness to learn and grow in a client-facing role. 

 Proficiency in English; knowledge of CRM tools is a plus. 

Nice to Have: 

 Degree in Business, Marke ng, or related field. 

 Internship or academic project in sales or marke ng. 

Package: 

 1.5 LPA (Depends on performance)

Role Description : Senior Java Developer

As a senior developer you will be responsible to manage the software development life cycle from planning to prioritizing to testing and release. Responsibilities includes gathering system and team product requirements, building java modules and testing features before release. Should have hands on experience developing software with agile methodologies and are ready to lead our junior developers.

Responsibilities • Contribute to all phases of development lifecycle. • Planning of API workflow. • Understanding the requirements all the teams involved and planning the development process. • Write well designed, testable, efficient code. • Prepare and produce releases of software components. • Support continuous improvements by investigating alternatives and technologies and presenting these for architecture review. • Designing, implementing, and maintaining java applications that are often high-volume and low latency. • Identify bottlenecks and bugs and advise solutions to these problems. • Develop highly scalable REST APIs to use in our applications. • Guide the team and help them in any complex situations.

Required Qualifications We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are: • Minimum 8+ Years in a Java programming. • Expert hands-on knowledge of latest technology, good exposure to web technologies and open to all technologies like Java, J2EE, Spring Boot, Microservices, Cloud computing, any DB. • Very good exposure to DevOps concepts and tools, Continuous Integration and Continuous Delivery. • Quick learner believes in continuous learning and acts as a catalyst for building the culture within the organization. 

• Analytical thinking skills, problem solving with strong exposure to root causing tools and techniques and ability to come up with solutions in complex situations. • Familiar with various design and architectural patterns. • Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications • Deep insights of Java and J2EE internals such as memory management, transaction management, etc. • Skill for writing reusable Java libraries. • Proficient understanding of code versioning tools, such as Git. • Familiarity with build tools such as Ant, Maven, and Gradle. • Ability to work without guidance and under tight deadlines. • Result oriented and focused on meeting deliverable timelines. • Teamwork and willingness to listen to others. • Communicate effectively • Good knowledge of microservices. • Expertise in developing enterprise level web applications and RESTful APIs using Microservices with demonstrable production-scale experience. • Strong background working with Linux/Unix environments. • Working experience in industry standard protocols related API security. • Clear understanding of web services and SOA related standards like REST/OAuth/JSON.

Location: Bengaluru/Udupi (NO WORK FROM HOME OPTION)

Notice Period: Immediate Joining or Maximum 1 Month

Experience in Technical writing: 5 - 9 Years

Notice period : 0-30 Days

Location: Jaipur / Jodhpur (Initially Remote) 

Requirements:

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

• Specialized in architectural knowledge/experience in Tosca
• Hands on experience to support operational stuff on Tosca
• Needs to be an SME who will lead and guide rest of the resources on the project
• Needs to come up with solutions, strategic thoughts and efficiencies for Tosca implementation
• Willingness to find answers and resolutions
• Good Communications Skills 

FRONTEND ENGINEER

Nimbly is looking for an experienced frontend engineer with a passion for building quality user-facing applications. Join our growing engineering team and help build software that companies love!

What you will do here

• Develop user-facing features for our Mobile and Web applications
• Write reusable code and cover it with comprehensive unit tests and integration tests
• Optimize application design and code for performance and scalability
• Maintain build, test, and deployment automation pipelines
• Review technical feasibility of product features and UX designs and provide feedback
• Analyze product feature requirements with the team and decompose them into small, shippable units of work
• Collaborate cross-team with designers and back-end developers
• Transform design mockups and wireframes into code
• Share your knowledge and build best practices with team members

Frontend Engineer Requirements

• Bachelor’s degree in Computer Science or related field or equivalent work experience
• At least 3-6 years experience developing with ReactJS, ReactNative, preferably with TypeScript
• Excellent analytical skills and a keen eye for detail
• A deep knowledge of various software testing techniques and experience with test automation
• Excellent written and spoken communication skills
• Good organizational skills and a detail-oriented mindset

Our tech stack

We built our web application with ReactJS and our mobile apps with ReactNative, using Redux for front-end state management. Everything is written in TypeScript to take advantage of static typing and the preferred language semantics. We’re using Git (BitBucket) for source control and automated pipelines. Our designers use Figma for wireframing and mockups. We deploy to Google Cloud and use a combination of Google Cloud Functions, App Engine, Firebase, and MongoDB for our back-end.

What we’re looking for

As an ideal candidate, you have substantial previous experience with most of our tech stack and are a highly productive individual with excellent communication skills. You enjoy participating in all aspects of software development from requirements analysis to production deployments. You’re a stickler for good software design, set a high bar for quality, and lead by example in these areas.

Benefits at Nimbly

• Competitive net salary and private insurance
• Remote work with flexible working hours
• Dynamic and fun working environment

Essential Skills:

• 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
• 3 years of experience working with distributed teams
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
• Strong communication and presentation skills
• Passionate about enabling next generation experiences
• Experience with automated testing, deployment pipelines and cloud based infrastructure

ROLE DESCRIPTIPON:

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap
• Lead technical implementation/delivery.
• Host/Lead technical discussions
• Champion software development best practices, test driven development, CI and CD
• Build cloud native and highly cost efficient solutions
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.

This role requires you to work with the marketing and design teams to build and manage the Xoxoday website using Webflow.  

• Design, develop, manage, build and maintain Xoxoday.com website using Webflow.
• Ensure the technical feasibility of UI/UX designs.
• Build reusable code and libraries that drive complex web applications.
• Optimize applications for maximum speed, scalability, SEO and responsiveness.
• Conduct testing of completed applications, websites and software to assess user experience.
  
  

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 6+ years experience in developing websites using Webflow or WordPress.
• Must have worked on multiple international software/SaaS websites.
• Prototyping techniques and tools like Adobe XD, vector libraries, etc.
• Knowledge in Agile methodologies, Jira and On page SEO knowledge, page speed optimization a must.
• Strong background in design and UI/UX to perform intuitive and innovative user's interfaces.
• He/ She should be from a good design agency or marketing agency and must have handled prestigious clients.
• Experience in HTML/CSS/WordPress/JavaScript knowledge is a must.
• He/ She must have an ability to handle a team of graphic designers + developers to deliver website pages.
  
  
  

You will work with the product team of Xoxoday website.

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.