Customer Support Associate

MIS Executive

Exp: 2 to 3 years

LPA: 2.5 to 3.5LPA

Briefly describe Mandatory Skills: (Also attach the job description)

 

MS-Office including advance Excel & Access.

Good Communication including email writing and speaking

VBA

 

 

 

About the role :

The MIS Executive is responsible for Generating & Preparing Daily, Weekly, Monthly MIS Reports. Develop and execute data-based experiments to increase efficiency of decision making based on the results

What you will do –

• Required to generate, maintain, consolidate, and track various reports
• Generating & Preparing Daily, Weekly, Monthly MIS Reports
• Develop and execute data-based templates, samples to increase efficiency of decision making based on the results.
• Identify the opportunities of automating the reports, snapshots and dashboards using advanced formulae, Macros and other techniques.
• Work on Advance Excel/VBA, PPT, and Access
• Contribute to weekly team meetings
• Prepare process documents for ready reference
• Responsible, accurate and efficient reporting.

 

Who you are –

• Candidate should possess good knowledge and hands on experience on advance Excel/VBA, PPT, and Access
• Handling multiple reports, working with formula, pivot tables & pivot charts, and various other excel sheet components for data accuracy.
• Updating various informative Dashboards on daily and weekly basis–
• Emailing Reconciled MIS Reports with data visualization details using charts like Bar Chart & Pie Charts, etc.
• Optional Skills (Good to have):
• Tableau, Power BI or any other analytical tools

• You should be really passionate about reading and literature in general. An artist and a reader and a creative soul. 
• Strongly self-driven, quick learner, hustler, crazy to work on literature initiatives alone with utmost ownership.
• You should be very good at verbal and written communication skills in Hindi and English. 
• You are really creative in Hindi language. You read a lot. You have the skills to find great content out of a pool of contents.
• You are super organized in work. You are a mature adult who can understand priorities of tasks/projects and can sometimes do multitasking with ease. 
• You take a very very higher level of ownership and responsibility. You do work accountability. 
• You are capable of basic skills of Microsoft Office, G Suite. You write great emails. 
• Above all, you are in love with Pratilipi as a platform. You deeply wish to work with our authors. You want to make an impact in the Hindi literature world. 

• You will be working with Pratilipi’s Online competitions leader in order to run Writing competitions each scale. You will design ideas around writing competitions for writers, You will create drafts, rules, value systems around competitions. You will be in charge of competition results and rewards mechanisms. 
• You will take ownership of maintaining categories, home page and banners on Pratilipi website and Application. You will take ownership of creating awesome reading lists for our Hindi readers.
• You will be choosing which story goes in front of readers on our Facebook channel. You will select creatives to engage readers on each story. 
• You will be an admin of our large social media page and group, where you will establish communication and customer success. 
• You will be working on the health and hygiene of the platform by removing pirated content, hate speech, explicit content. You will get to help data teams to better their algorithms for the same. 
• You will be responsible for assisting in the day-to-day content needs of our product managers in order to run different experiments. Your content would go to millions of readers each day. 

• An opportunity to work around reader delight at a very large scale. 
• Career development on content operations, content writing, working with high growth start-up.
• Work from home. 
• Salary up to 20K per month. 
• If you are exceptional at your Job on contract, we would offer a full-time role at Pratilipi. 

• We won’t look for an experience.
• We would take two interviews over the phone and Zoom. 
• We will take a unique written test on your skills once you clear the first interview.

•  

Job description (READ PROPERLY BEFORE APPLYING)

ONLY FOR SALES ORIENTED CANDIDATES

Job Profile: Business Development Associate (BDA)

Working Days: 5 days work week (Monday & Tuesday Week Offs)

Academic Qualification: Any Graduation

Role Location: Maharashtra, Delhi NCR, Gujarat, Madhya Pradesh, Kolkata

Post-training : INR 10 LPA (5 LPA Fixed Pay + 2 LPA Travelling Allowance + 3 LPA Variable Pay)

During training program of 2 months - INR 5 LPA (3 LPA Fixed Pay + 2 LPA Incentive Pay)

Description:

- You will start your journey at BYJU'S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU'S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey.

- Your key role will be to connect with students and parents across the country about one of the world's most loved learning apps and how it will help students learn not just for exams, but way beyond.

- This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city.

- Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU's personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off.

- This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU's Learning App to understand the magic of the BYJU's courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU's.

Job Type: Full-time

Salary: 23,000.00 - 53,000.00 per month

Employment Type

Full-time

Title: Junior Technical Recruiter Timings: 6:30 PM to 3:30 AM ( US East coast timings ) Location: Madhapur, Hyderabad Please Note: This is a night shift role and hence please do not apply if you cannot work in the nights. Do you want to work for growing IT Services Company with US based Customers? If below is who you are, we have a job for you. You: ● Have IT Service/Call Center/BPO Experience ● Have great communication and writing skills. ● Are bored of your monotonous job. ● Believe a machine can do your job. ● Love challenges and working with people. ● Want to gain knowledge, have fun and grow. ● Have a can do attitude. ● Have a sense of humor. We: We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from any functional experience including IT Service or Call Center that want to take their career to the next level. What We Offer: ● Great, positive work environment. ● Challenging and rewarding work ● Opportunity to learn, earn and grow. ● A chance to enhance your career. ● A diverse set of experiences you will always remember and that you can take with you anywhere you go. Our work is exciting and has a positive impact on the people we work with. So, if you choose to accept this mission, your responsibilities would include: ● Identify client needs and recruit technical consultants. ● Contact prospective candidates by phone/email and screen them for fit. ● Negotiate and close deals. ● Collaborate with recruiting and marketing teams ● Understand the business and give ideas on what will make the company better. ● Be awesome! Who We Are: Established in Washington DC Metro area in 2008, Antra has been a leading Information Technology Services provider and has been working diligently to help businesses address critical skill gaps between modern technology adaptation and business enablement to support growth and reach business targets. Our services combine technical knowledge and business savviness to enhance IT capabilities in a cost effective manner. ● 500+employees Company ○ 300 + Technology Consultants in US working at various Clients in IT staff augmentation and IT solution delivery models ○ 100+ Internal administrative and delivery team ● Has offices in Washington, D.C metro region and in Hyderabad, India ● Our employees work on competitive solutions at Fortune 1000 companies ● We are into Professional Services, Digital Marketing, IT Solutions and Antra Labs. We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from the IT staffing industry. What We Offer: ● Great, positive work environment ● Challenging and rewarding work ● Opportunity to learn, earn and grow ● A chance to enhance your career ● A diverse set of experiences you will always remember and that you can take with you anywhere you go Web: www.antra.com

Role and Skill of Physiotherapy

• Willingness to work for a Home Care environment.
• Need to focus on restoring physical function.
• Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills.
• Create positive impact in the prevention of subsequent acute events and support the individual’s ability to live independently through targeted interventions aimed at improving balance, strength, coordination and function.
• Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills.
• Should possess either of the areas of expertise: pain management, sports injury management, paediatric therapy, post-operative therapy, arthritis management, neuro or posture correction.
• The conditions to be treated are back pain, neck pain, shoulder pain, knee pain, arthritic pain, slipped disc and any other kind of sprains.
• Creating an impact on overall patient experience by
  • Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction.
  • Providing a service which reduces the risk for poor health outcomes, increases daily living and personal activity.

1. Close new deals at a high rate
2. Build relationships with existing customers
3. Cultivate new leads within the sales territory
4. Travel throughout the territory and visit customers on a recurring basis
5. Use scripts to provide information about products features, prices, demo etc. and present their benefits
6. Maintain records of all sales leads and/or customer accounts
7. Represent the brand during all customer and prospect interactions
8. Educate customers on how products or services can benefit them financially and professionally
9. Monitor the companys industry competitors, new products, and market conditions.

Selected intern's day-to-day responsibilities include: 1. Meet CEO’s / Top Management of small businesses in your city / region assigned to you. (Meetings will be scheduled for you by our telesales team) 2. Give a detailed demonstration of the product. (You will receive a one-week training on the product before you start sales) 3. Ask the business owners / management to allot a point of contact with whom the central operations team can co-ordinate for data collection and other tasks 4. Co-ordinate closely with the operations and telesales team with updates on the meeting and new meetings scheduled

Position: Associate Sales & Marketing Manager Segment: Commercial Real Estate Segment Eligibility: Female fresher candidate with MBA Marketing or Business Development background. Requirements: • Personal vehicle. • Cell phone. • Excellent English communication mandatory. • Good with computer and social media. • Should be ready to do on-site client visits & meetings. • Should be comfortable with Business formals as & when needed. *Attractive incentives on achieving specified targets.

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus