Customer Support Associate

at Crelio Health

DP
Posted by RUTUJA DANDNAIK
icon
Pune, Bengaluru (Bangalore), Hyderabad
icon
1 - 3 yrs
icon
₹3L - ₹5L / yr
icon
Full time
Skills
Tech Support
Communication Skills
Customer Success
Installation
Responsibilities
Provide service and customer support during field visits
Follow discussed schedule and execute accordingly
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and resolve with guided approach
Follow regular reporting to manager
Document processes where required
Follow all company's and department's field procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Requirements
1-2 years experience in field support
Ability to troubleshoot, test, repair and service technical equipment
Excellent written and verbal communication ability
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Strong multi-tasking and organizational skills

About Crelio Health

CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/ or get updates on https://blog.livehealth.in

We are voted as #14 rank in G2’s List of Best Software Sellers for 2021

Founded
2013
Type
Product
Size
100-500 employees
Stage
Raised funding
View full company details
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
2101133
Matches delivered
3712187
Network size
15000
Companies hiring

Similar jobs

Technical Recruiter

at IKIGAI ENABLERS

Founded 2018  •  Services  •  employees  •  Bootstrapped
Recruitment
Communication Skills
Negotiation
technical recruitment
Recruitment/Talent Acquisition
IT recruitment
icon
Remote only
icon
0 - 1 yrs
icon
Best in industry
Looking for Technical Recruiter -
1. Should have understanding of Information Technology.
2. Should have good English Communication Skills
3. Engineeing or IT Education.
4. 0 to 12 months of Experience.
5. Should be confortable to work from Home ( anywhere in India )
6. Should have fast Internet connection and own PC / Laptop
Job posted by
Ashwani Behl

MIS Executive

at Flatworld Solutions

Founded 2002  •  Services  •  100-1000 employees  •  Profitable
MS-Excel
Excel VBA
Management Information System (MIS)
Communication Skills
icon
Bengaluru (Bangalore)
icon
2 - 4 yrs
icon
₹1L - ₹2L / yr

MIS Executive

Exp: 2 to 3 years

LPA: 2.5 to 3.5LPA

Briefly describe Mandatory Skills: (Also attach the job description)

 

MS-Office including advance Excel & Access.

Good Communication including email writing and speaking

VBA

 

 

 

About the role :

The MIS Executive is responsible for Generating & Preparing Daily, Weekly, Monthly MIS Reports. Develop and execute data-based experiments to increase efficiency of decision making based on the results

What you will do –

  • Required to generate, maintain, consolidate, and track various reports
  • Generating & Preparing Daily, Weekly, Monthly MIS Reports
  • Develop and execute data-based templates, samples to increase efficiency of decision making based on the results.
  • Identify the opportunities of automating the reports, snapshots and dashboards using advanced formulae, Macros and other techniques.
  • Work on Advance Excel/VBA, PPT, and Access
  • Contribute to weekly team meetings
  • Prepare process documents for ready reference
  • Responsible, accurate and efficient reporting.

 

Who you are –

  • Candidate should possess good knowledge and hands on experience on advance Excel/VBA, PPT, and Access
  • Handling multiple reports, working with formula, pivot tables & pivot charts, and various other excel sheet components for data accuracy.
  • Updating various informative Dashboards on daily and weekly basis–
  • Emailing Reconciled MIS Reports with data visualization details using charts like Bar Chart & Pie Charts, etc.
  • Optional Skills (Good to have):
  • Tableau, Power BI or any other analytical tools
Job posted by
Ruby Thomas

Content Operations Specialist - Hindi

at Pratilipi

Founded 2015  •  Product  •  100-500 employees  •  Raised funding
Operations
Content Management System (CMS)
Communication Skills
Management skills
Web content management
icon
Remote only
icon
0 - 5 yrs
icon
₹2L - ₹2.5L / yr
As a Content Operations Specialist at Pratilipi Hindi department, you will be closely working with our Hindi language lead to ensure delighting millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by working with our Data science team. You will get to decide which content goes into our social media. In short - you will own a content funnel at Pratilipi Hindi.  We are looking for extraordinarily creative personalities to build great reading experiences for our readers. What we are looking for in a person:
  • You should be really passionate about reading and literature in general. An artist and a reader and a creative soul. 
  • Strongly self-driven, quick learner, hustler, crazy to work on literature initiatives alone with utmost ownership.
  • You should be very good at verbal and written communication skills in Hindi and English. 
  • You are really creative in Hindi language. You read a lot. You have the skills to find great content out of a pool of contents.
  • You are super organized in work. You are a mature adult who can understand priorities of tasks/projects and can sometimes do multitasking with ease. 
  • You take a very very higher level of ownership and responsibility. You do work accountability. 
  • You are capable of basic skills of Microsoft Office, G Suite. You write great emails. 
  • Above all, you are in love with Pratilipi as a platform. You deeply wish to work with our authors. You want to make an impact in the Hindi literature world. 
What you’ll be doing:
  • You will be working with Pratilipi’s Online competitions leader in order to run Writing competitions each scale. You will design ideas around writing competitions for writers, You will create drafts, rules, value systems around competitions. You will be in charge of competition results and rewards mechanisms. 
  • You will take ownership of maintaining categories, home page and banners on Pratilipi website and Application. You will take ownership of creating awesome reading lists for our Hindi readers.
  • You will be choosing which story goes in front of readers on our Facebook channel. You will select creatives to engage readers on each story. 
  • You will be an admin of our large social media page and group, where you will establish communication and customer success. 
  • You will be working on the health and hygiene of the platform by removing pirated content, hate speech, explicit content. You will get to help data teams to better their algorithms for the same. 
  • You will be responsible for assisting in the day-to-day content needs of our product managers in order to run different experiments. Your content would go to millions of readers each day. 
What we offer:
  • An opportunity to work around reader delight at a very large scale. 
  • Career development on content operations, content writing, working with high growth start-up.
  • Work from home. 
  • Salary up to 20K per month. 
  • If you are exceptional at your Job on contract, we would offer a full-time role at Pratilipi. 
Interview process:
  • We won’t look for an experience.
  • We would take two interviews over the phone and Zoom. 
  • We will take a unique written test on your skills once you clear the first interview.
  •  
Job posted by
Neelima Sahu

business development associate

at BYJU’S - The Learning App

Founded 2011  •  Products & Services  •  100-1000 employees  •  Profitable
Business Development
Sales
Business Process Outsourcing (BPO)
Communication Skills
Sales presentations
icon
Bengaluru (Bangalore), Ahmedabad, Kolkata, Delhi, Nagpur, Nashik, Bhopal, chhatisgarh, Ranchi
icon
0 - 2 yrs
icon
₹5L - ₹10L / yr
Job description (READ PROPERLY BEFORE APPLYING)

ONLY FOR SALES ORIENTED CANDIDATES

Job Profile: Business Development Associate (BDA)

Working Days: 5 days work week (Monday & Tuesday Week Offs)

Academic Qualification: Any Graduation

Role Location: Maharashtra, Delhi NCR, Gujarat, Madhya Pradesh, Kolkata

Post-training : INR 10 LPA (5 LPA Fixed Pay + 2 LPA Travelling Allowance + 3 LPA Variable Pay)

During training program of 2 months - INR 5 LPA (3 LPA Fixed Pay + 2 LPA Incentive Pay)

Description:

- You will start your journey at BYJU'S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU'S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey.

- Your key role will be to connect with students and parents across the country about one of the world's most loved learning apps and how it will help students learn not just for exams, but way beyond.

- This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city.

- Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU's personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off.

- This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU's Learning App to understand the magic of the BYJU's courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU's.

Job Type: Full-time

Salary: 23,000.00 - 53,000.00 per month

Employment Type

Full-time
Job posted by
vani vandana

Jr. US Technical Recruiter

at Antra Inc

Founded 2004  •  Services  •  100-1000 employees  •  Bootstrapped
Business Process Outsourcing (BPO)
Positive attitude
Communication Skills
icon
Hyderabad
icon
3 - 4 yrs
icon
₹6L - ₹8L / yr
Title: Junior Technical Recruiter Timings: 6:30 PM to 3:30 AM ( US East coast timings ) Location: Madhapur, Hyderabad Please Note: This is a night shift role and hence please do not apply if you cannot work in the nights. Do you want to work for growing IT Services Company with US based Customers? If below is who you are, we have a job for you. You: ● Have IT Service/Call Center/BPO Experience ● Have great communication and writing skills. ● Are bored of your monotonous job. ● Believe a machine can do your job. ● Love challenges and working with people. ● Want to gain knowledge, have fun and grow. ● Have a can do attitude. ● Have a sense of humor. We: We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from any functional experience including IT Service or Call Center that want to take their career to the next level. What We Offer: ● Great, positive work environment. ● Challenging and rewarding work ● Opportunity to learn, earn and grow. ● A chance to enhance your career. ● A diverse set of experiences you will always remember and that you can take with you anywhere you go. Our work is exciting and has a positive impact on the people we work with. So, if you choose to accept this mission, your responsibilities would include: ● Identify client needs and recruit technical consultants. ● Contact prospective candidates by phone/email and screen them for fit. ● Negotiate and close deals. ● Collaborate with recruiting and marketing teams ● Understand the business and give ideas on what will make the company better. ● Be awesome! Who We Are: Established in Washington DC Metro area in 2008, Antra has been a leading Information Technology Services provider and has been working diligently to help businesses address critical skill gaps between modern technology adaptation and business enablement to support growth and reach business targets. Our services combine technical knowledge and business savviness to enhance IT capabilities in a cost effective manner. ● 500+employees Company ○ 300 + Technology Consultants in US working at various Clients in IT staff augmentation and IT solution delivery models ○ 100+ Internal administrative and delivery team ● Has offices in Washington, D.C metro region and in Hyderabad, India ● Our employees work on competitive solutions at Fortune 1000 companies ● We are into Professional Services, Digital Marketing, IT Solutions and Antra Labs. We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from the IT staffing industry. What We Offer: ● Great, positive work environment ● Challenging and rewarding work ● Opportunity to learn, earn and grow ● A chance to enhance your career ● A diverse set of experiences you will always remember and that you can take with you anywhere you go Web: www.antra.com
Job posted by
Jagjeet Kaur

Physiotherapist for home visits

at Nightingales Home Healthcare Specialist

Founded 2014  •  Products & Services  •  100-1000 employees  •  Profitable
Physiotherapist
Communication Skills
Good Clinical Practice
Leadership
icon
Bengaluru (Bangalore)
icon
0 - 2 yrs
icon
₹2L - ₹2.5L / yr

Role and Skill of Physiotherapy

  • Willingness to work for a Home Care environment.
  • Need to focus on restoring physical function.
  • Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills.
  • Create positive impact in the prevention of subsequent acute events and support the individual’s ability to live independently through targeted interventions aimed at improving balance, strength, coordination and function.
  • Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills.
  • Should possess either of the areas of expertise: pain management, sports injury management, paediatric therapy, post-operative therapy, arthritis management, neuro or posture correction.
  • The conditions to be treated are back pain, neck pain, shoulder pain, knee pain, arthritic pain, slipped disc and any other kind of sprains.
  • Creating an impact on overall patient experience by
    • Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction.
    • Providing a service which reduces the risk for poor health outcomes, increases daily living and personal activity.
Job posted by
ramya s

Field Sales Executive

at 4stripes

Founded 2017  •  Services  •  0-20 employees  •  Bootstrapped
Field Sales
English Proficiency
Communication Skills
Negotiation
Sales
icon
Bengaluru (Bangalore)
icon
1 - 5 yrs
icon
₹2L - ₹3L / yr
1. Close new deals at a high rate
2. Build relationships with existing customers
3. Cultivate new leads within the sales territory
4. Travel throughout the territory and visit customers on a recurring basis
5. Use scripts to provide information about products features, prices, demo etc. and present their benefits
6. Maintain records of all sales leads and/or customer accounts
7. Represent the brand during all customer and prospect interactions
8. Educate customers on how products or services can benefit them financially and professionally
9. Monitor the companys industry competitors, new products, and market conditions.
Job posted by
vishaljain

Field Sales Executive

at SpiderG - Gladiris Technologies Pvt.Ltd.

Founded 2015  •  Products & Services  •  20-100 employees  •  Raised funding
Sales
Field Sales
Communication Skills
Business Development
icon
Remote, Pune, Mumbai, NCR (Delhi | Gurgaon | Noida)
icon
0 - 1 yrs
icon
₹1L - ₹1L / yr
Selected intern's day-to-day responsibilities include: 1. Meet CEO’s / Top Management of small businesses in your city / region assigned to you. (Meetings will be scheduled for you by our telesales team) 2. Give a detailed demonstration of the product. (You will receive a one-week training on the product before you start sales) 3. Ask the business owners / management to allot a point of contact with whom the central operations team can co-ordinate for data collection and other tasks 4. Co-ordinate closely with the operations and telesales team with updates on the meeting and new meetings scheduled
Job posted by
Harshada Narvekar

Associate Sales & Marketing Manager

at Natu Properties is a Real Estate Consultancy

Agency job
via Ton80 Talents
Sales
Marketing
Communication Skills
icon
Pune, Kothrud
icon
0 - 1 yrs
icon
₹1L - ₹2L / yr
Position: Associate Sales & Marketing Manager Segment: Commercial Real Estate Segment Eligibility: Female fresher candidate with MBA Marketing or Business Development background. Requirements: • Personal vehicle. • Cell phone. • Excellent English communication mandatory. • Good with computer and social media. • Should be ready to do on-site client visits & meetings. • Should be comfortable with Business formals as & when needed. *Attractive incentives on achieving specified targets.
Job posted by
Gaurang Mahajan

AM - Customer Relations

at InstantPay

Founded 2013  •  Services  •  20-100 employees  •  Profitable
Customer Success
Client Servicing
Communication Skills
Customer Relationship Management (CRM)
Data Analytics
Operations
Team Management
icon
NCR (Delhi | Gurgaon | Noida)
icon
3 - 5 yrs
icon
₹2L - ₹4L / yr
Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus
Job posted by
Shailendra Agarwal
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Get to hear about interesting companies hiring right now
iconFollow Cutshort
Want to apply to this role at Crelio Health?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more
Get to hear about interesting companies hiring right now
iconFollow Cutshort