5+ Process improvement Jobs in Mumbai | Process improvement Job openings in Mumbai

Key Responsibilites

1. Administrave Support

 Manage calendars, schedule appointments, and coordinate meetings.

 Handle travel arrangements: flights, hotels, visas, transporation.

 Prepare agendas, minutes of meetings, and follow-up actions.

 Draft emails, letters, reports, and presentations.

 Maintain filing systems (digital and physical).

2. Communication & Coordination

 Act as a point of contact between the executive and internal/external stakeholders.

 Manage incoming calls, messages, and correspondence.

 Coordinate with different departments for updates, approvals, and deadlines.

3. Office & Task Management

 Track daily tasks, priorites, and deadlines for the executive.

 Support in planning events, meetings, conferences.

 Handle expense reports, reimbursements, and vendor coordina on.

 Ensure the executive’s office is organized and functioning efficiently.

4. Project & Follow-up Support

 Monitor ongoing projects, deadlines, and deliverables.

 Conduct research and prepare summaries or briefings.

 Assist in data collec on, documentation, and presentations for meetings.

5. Confidential Support

 Maintain strict confidenality of sensitive information.

 Handle personal tasks when required (top zonal based on role requirement).

Required Skills & Qualifications

 Bachelor’s degree in any discipline.

 2–5+ years of experience as an Executive Assistant or similar role.

 Strong verbal and written communication skills.

 Proficiency in MS Office

 Excellent me management and organizational abilities.

 Ability to multi task, work under pressure, and prioritize effectively.

 Professional appearance and behaviour.

 High level of discretion and integrity.

Preferred Skills

 Knowledge of office management systems.

 Experience in working with senior executives or in fast-paced environments.

 Strong problem-solving and decision-making skills.

Work Environment

 Office-based role (with occasional travel if required).

 Availability beyond office hours when necessary for urgent tasks.

Hiring: Sr. Officer (Shift Leader) – Capsule Production (M10)

📍 Location: Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra

Qualification & Experience:

• B. Pharm with 4–5 years OR
• M.Sc. (Chemistry) / M. Pharm with 2–3 years experience
• Experience in Pharma / Healthcare / Food Processing Production

Key Responsibilities:

• Achieve production targets (output, quality, cost & delivery)
• Shift manpower handling and discipline
• Production documentation & SAP entries
• Coordination with QA, QC, Maintenance & Stores
• Follow cGMP, ISO 9001:2015, GDP & 6S systems

Skills Required:

• Strong process & production knowledge
• Quality and compliance focused
• Good communication and team coordination skills

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency