11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Summary:

We are seeking a dynamic and motivated Business Development Executive with mini 2 years of experience to join our team. The ideal candidate will be responsible for generating leads, building relationships with potential clients, and driving business growth.

Roles and Responsibilities:

• Identify and develop new business opportunities through research, networking, and outreach.

• Generate leads through cold calling, email campaigns, and social media.

• Build and maintain strong client relationships.

• Understand client requirements and propose suitable solutions.

• Prepare and deliver sales presentations and proposals.

• Negotiate and close deals to achieve targets.

• Track industry trends and competitor activities.

• Prepare sales reports and forecasts for management.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.

• Minimum 2 years of experience in business development or sales.

• Proven sales record.

• Excellent communication and negotiation skills.

• Self-motivated and result-oriented.

Key Responsibilities:

· Develop and maintain frontend components using AEM Sites.

· Integrate AEM with React/Angular for enhanced user interfaces.

· Work with AEM templates, components, dialogs, and client libraries.

· Collaborate with backend AEM developers and designers to implement dynamic and responsive web features.

· Ensure code quality through unit testing and best practices.

· Participate in code reviews, debugging, and performance tuning.

· Support AEM content authors with technical implementation and troubleshooting.

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills:

· 3+ years of frontend development experience with React.js or Angular.

· 2+ years of experience working with Adobe Experience Manager (AEM).

· Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript.

· Experience with AEM client libraries, Sightly (HTL), Sling models, and component development.

· Familiarity with RESTful APIs and JSON.

· Understanding of responsive design, cross-browser compatibility, and accessibility standards.

· Familiarity with Git, CI/CD pipelines, and Agile methodologies.

Description:

We are looking for a Business Development Executive / Manager to join our team. If you are creative, hard-working, motivated and sales savvy, looking to pursue a career in Digital Sales and Business Development with significant growth opportunity, we want to hear from you. We are looking for an executive to assist in the planning, execution and optimization of our online business development efforts. The sale of services through digital channel is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things Sales, Business Development and Technology. The role is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace

and competitor activity.

Responsibilities

● Generate new leads through different mediums like: Freelancing Portals, LinkedIn, Social Media Platforms, Direct contacts etc…

● Find new modes of Business lead generation and actively work to establish companies profile

● Build contacts with potential clients to create new business opportunities

● Keep prospective client database updated

● Make cold calls for new business leads

● Writing new business proposals

● Maintain knowledge of all product and service offerings of the company

● Arrange meetings for senior management with prospective clients

● Follow company guidelines and procedures for acquisition of customers, submission of proposals etc…

● Skills and experience in creative content writing

● Analytical mindset and critical thinking

Must have:

● Excellent communication and interpersonal skills

● Strong content writing skills

● As our customers are based out of India and we work on outsourced

projects only, candidate should be willing to work in odd hours to generate leads

● Prospecting for new business (cold calls and warm calls through our lead generation programs)

● Approach and develop new leads daily

● Plan and prepare sales presentations for prospects and clients

● Develop winning proposals

● Identify and develop a strong understanding of client's core objectives and challenges

● Good knowledge of Digital Sales & Marketing/ Social Media /Web Technologies/E-commerce

● Handling Client Leads and taking it to a logical conclusion

Responsibilities:

• Writing clean and efficient codes for Android applications
• Monitoring the performance of live apps and work on optimizing them at the code level
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Performing unit and instrumentation tests on code
• Collaborating with cross-functional teams to define and design new features
• Staying up to date with new mobile technology trends, applications, and protocols

Key Requirements:

• You have experience in publishing an application on the Google Play store
• Familiarity with RESTful APIs to effectively integrate Android applications
• Proficient understanding of code versioning tools such as Git
• Familiarity with various testing tools
• You are a problem solver with good analytical skills

Skills: Java, Android SDK & NDK, MVVM/MVC/MVP

• Previous working experience as a PHP Developer for 3 years
• BS/MS  in Computer Science, Engineering or a similar relevant field
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony)

SPRAT - Society for Promoting Rationality is a national award-winning NGO, committed to promoting rationality and scientific temper, inter-faith harmony, and fairness. In our immediate surroundings, we also work to promote adult literacy and the empowerment of under-served people. We are also building a 13kSY Campus to offer integrated, digitally powered social services, and a PG academy for public administration and advocacy at Matar, 35 km from Ahmedabad. 
Blending professionalism with compassion, we work with complete transparency, using contemporary HR and ICT. We are supported by the likes of Microsoft, Google, Autodesk etc. 

For more, check this: https://sprat.in/about-sprat/introduction-to-sprat/">https://sprat.in/about-sprat/introduction-to-sprat/ 

RESPONSIBILITIES: Some of the Primary and Secondary. 

Primary: 

• Totality of architectural work including design and drafting [from PSE to working drawings], 3D virtual/physical modelling. 
• Drawings and model simplification, Site Supervision, liaising between contractors, Structural Engineer, Consulting Architect and MEP Consultant. 
• Design and monitoring of Flooring, Plumbing, Electrical and Data Cabling, Railings, Doors and Windows, Furniture Designing and Interior Design 
• Landscaping, Environmental Harnessing and waste recycling, Superstructure, and Site grooming. 

Secondary: 

• Research, documentation, organization, procedure digitization, Writing and Social Media promotion, Incubation especially for rural innovation. 
• General management of the office and guiding the Architectural Interns. 
• HRM, Site Promotion, Graphics, Cost Estimation, Budgeting and Pricing. 
• Science Promotion, Event Management 

REQUIREMENTS: 

Knowledge and Education: 

• Brilliant B. Archs from respectable colleges or possessing good CGPA and above average in written English, MS Office and GK. 
• Proficient at AutoCAD and SketchUp / Revit / Lumion and MS Office. 

Experience: 

• Work Experience of at least one year, post Education, leading a small team, in a professionally managed firm with Site monitoring and multi-tasking. 

Miscellaneous: 

• Must have left-secular and scientific temper. 

• Highly organized, very systematic, methodical, possessing robust common sense and self-respect. 
• Must bring a powered, loaded Laptop. 
• Should join very soon. 

BENEFITS: 

• Compensation: Rs 2 - 3.5 Lakh PA depending upon relevance and length of experience. 
• Subsidized accommodation and food may be considered  
• Possibility of employment for the spouse exists. 
  
  

Digital Projection of the Site: https://www.youtube.com/watch?v=gbKxjqhZY10">https://www.youtube.com/watch?v=gbKxjqhZY10 

Of this, Phase I, is due for inauguration in December, 2022. 

If you are exceptionally good at English, General Knowledge, Multi-Tasking, Creative Engineering, Popular Science, Nature Appreciation and People Management, you may expect hiring preference and much faster growth. 

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities:

• Collect quantitative and qualitative data from marketing campaigns

• Perform market analysis and research on the competition

• Support the marketing team in daily administrative tasks

• Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

• Prepares promotional presentations

• Help distribute marketing materials

• Manage and update company database and customer relationship management systems (CRM)

• Help organize marketing events

Opening for a Java Developer with Devops experience

Experience required: 5 yrs to 10 yrs

Essential Required Skills:

Familiarity with Version Control such as GitHub, BitBucket

• Java programmer(Liferay, Alfresco will add plus point)
• AWS
• OPs(ansible, apache, python, terraform)
• Effective communication skills
• An analytical bent of mind and problem-solving aptitude
• Good time management skills 
• Curiosity for learning 
• Patience

Roles & Responsibilities:

• Candidate with good hand on exposure on AWS, Cloud, Devops, Ansible, Docker, Jekins.
• Strong proficiency in Linux, Open Source, Web based and Cloud based environments (ability to use open source technologies and tools)
• Strong scripting and automation (bash, Perl, common Linux utils), strong grasp of automation tools a plus.
• Strong debugging skills (OS, scripting, Web based technologies), SQL, Java and Database concepts are a plus
• Apache, nginx, git, svn, GNU tools
• Must have exposure on Grep, awk, sed, Git, svn
• Scripting (bash, python)
• API related skills (REST, and any other like google, aws, atlassian)
• Web based technology
• Strong Unix Skills
• Java programmer, Coding (Springboot, Microservices, Liferay, Alfresco will add plus point)
• Proficient in AWS
• Ops (ansible, apache, python, terraform)

Benefits

• Cash Rewards & Recognition on Monthly Basis
• Work-Life Balance (Flexible Working Hours)
• Five-Day Work Week