11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad
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Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.
Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/
Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India and the fastest-growing one.
Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.
-Monthly traffic of over 300000 unique visitors
-12794 software listed across 425 categories
-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 1 year
Please note- Male Candidates required
Job Description:-
- Manage the overall accounting and bookkeeping for the organization including accounts payable and receivable, inventory and capital assets, banking, and payroll functions
- Work closely with the Director of Finance and Operation to handle revenue for all development initiatives and strategies.
- Supervised of accounting system and book-keeping of SoftwareSuggest and CallHippo.
- Ensure that all applicable tax laws are in proper compliance i.e. Service tax, TDS, GST, PTAX, etc.
- Ensure that system and information are compatible to produce consolidated reports and accounts.
- Provide administrative assistance, including oversight of facility vendors and contracts, and establishing and managing vendor accounts and relationships.
- Provide monthly financial reporting and analysis of financial statements, including a statement of activities, fund balance, and sources/uses of funds, to the CFO and, as requested, to the Board of Directors.
- Ensure that SoftwareSuggets is reconciled on weekly basis - reconciling to bank statements, trade creditors and debtors, dealing with posting errors, etc...
- Produce a weekly summary of accounts including cash flow and trade creditors.
- Produce monthly reports of the Balance sheet, Bank Statement, Cash and Fund flow statement, etc...
- Provide advice on financial matters to the management team.
Greetings from IT Path Solutions !!!
IT PATH SOLUTIONS PVT LTD is growing and we love to welcome creative, innovative & skillful candidates to become a part of our IPS FAMILY. Following are the designations for which we are hiring !!
IT PATH SOLUTIONS is hiring for the Associate Business Consultant position.
Join us at IT PATH SOLUTIONS where we welcome Job applications from aspiring or established Business Development Professionals, Technology Consultants & Business Analysts who could play a key role in terms of identifying/defining new business requirements & client acquisitions.
About IT Path Solutions:
IT Path Solutions is one of the leading tech consulting & solution development company based in the US, UK and headquartered in India with 2 development centers. for more information you can check out :- https://www.itpathsolutions.com/
Our Key Service Offerings:
- Business Technology Consulting for Startup(s), SMB(s) & Enterprise(s)
- Custom Web & Mobile App Design & Development
- Startup & Enterprise Product Engineering & Maintenance
- Trending Tech- Augmented Reality, Virtual Reality, AI, IoT Apps Development
- Cloud Consulting & Migration- AWS, Azure, Google Cloud
With our global presence of channel partners in North America (North Carolina), United Kingdom( Harlow), we cater to our customers across the regions from our development center headquartered in Ahmedabad (Gujarat) fuelled by 2000+ project success stories, focused by 16+ industry verticals, trusted by 200+ clients & co-powered by 80+ in house talents & counting.
If you are a talented geek with a passion & proven experience of global business development, you might be interested in the following open position(s):
Role: Associate Business Consultant
Location: Ahmedabad, Gujarat
- Generating leads from assigned international geographies, focus technology and industry verticals.
- Generating leads from professional networking, Community forums, Bidding, Marketing campaigns, Other Innovative Approaches
- Proactively hunting, farming and account management with clients for new businesses
- Experience of managing entire sales life cycle &/or experience of successfully achieving sales/revenue targets will be an advantage
- Experience with trending & cognitive technologies &/or product/solution selling will be an added advantage.
React.js
Javascript
Redux/FluxUK based company with IT-based work in Ahmedabad and seeks to empower IT professionals and
organizations through the latest technologies.We are aproduct aswell asservice-basedindustry.We
have pioneeredin handling projects from the UK related to the healthcare industry in the UK. We follow
a novel tech-led approach and expand our expertise all over the UK and the Middle East.
What are we looking for in a candidate ?
● 2to4years of experiencewith1 yearofrelevantexperience inReactJS
(2-3 years of total work work experience) and 2 years of experience in ReactJs(4 years of total work
experience )
● Strong proficiency in JavaScript, including DOM manipulation and theJavaScriptobject
model.
● Thorough understanding of React.js and its core principles
● ExperiencewithpopularReact.jsworkflows(suchas Flux orRedux)
● Familiarity with newer specifications of EcmaScript
● Experience with data structure libraries (e.g., Immutable.js)
● Knowledge of isomorphic React is a plus
● FamiliaritywithAPIs
● Knowledge of modern authorization mechanisms,such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools.
● Experience with common front-end development tools such as Babel,Webpack and
NPM
● Ability to understand business requirements and translate them into technicalrequirements
● A knack for benchmarking and optimization
● Familiaritywith code versioning toolssuchasGit, SVNand Mercurial
What will a candidate be doing with us ?
● Developing newuser-facing featuresusing React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframesinto high quality code
● Optimizing componentsfor maximum performance across a vast array of
● Web-capable devices and browsers
Work from home available...
- Having good experience to manage PPC campaign for Google, Linkedin and Facebook
- Develop strong and innovative digital marketing strategies, using SEO, PPC
- Drive traffic to company pages and generate interest in company products and services
- Create engaging written, graphic, and video content while staying up to date on the latest marketing technologies and social media especially in Linkedin, Google and Facebook
- Having good communication skills to attend overseas client meetings
Handling job portals.
Posting job portal on (monster, Naukri, Linkedin, indeed, etc. )
Making a job description.
Screening candidates from job portals.
Updating daily work report.
Pitching candidates for available vacancies, scheduling interviews.
Taking follow-ups from time to time.
Coordinate with candidates at the end of joining.
Maintaining database of the candidates in excel sheet.
Maintaining the pipeline of candidates and convincing them.
- Acquiring a deep understanding of our tech product, CKKA Lite.
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Deliver appropriate presentations on products
- Create frequent reviews and reports of sales
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets
- Research accounts and generate or follow through sales leads
- Attend meeting, sales events and trainings to keep abreast of the latest developments
- Must have experience in sales
- Ability to achieve monthly targets
- Will have to sell banking products like loans and swipe machines
- Must be having two wheeler license and a two wheeler
- Must be a graduate.
JavaJob Description:
We are looking for a Java Developer with experience in building high-performing, scalable,enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.
Responsibilities and Duties
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Qualifications
• BS/MS degree in Computer Science, Engineering, or a related subject
• Minimum 2 to 6 years of software development experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Microservice architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.
C#
.NETJavascript
Angular (2+)Recruited candidates would be starting with 3 months of training followed by 3 months of probation before final confirmation. Recruited candidates need to work from the office at Ahmedabad Location.
Initially 20% of the Salary will be deducted as a Bond Retention which will be reimbursed afterwards.
Roles And Responsibilities:
1. Strong problem solving and analytical skills
2. Understanding and knowledge of the Web as a platform, HTML, DOM, HTTP
Request, Response and APIs.
3. Understanding and knowledge of database and SQL
3. Familiarity and problem solving skills with at least one programming language
4. Must be able to code and explain solutions to different programming problems in
any language of their choice.
5. Beginner introduction to development frameworks like Angular, DotNet, React,
selenium etc are a plus.
Responsibilities:
1. Developing and delivering a high quality application.
2. Analyzing requirements, designing and developing new functionality
3. Creating reusable application components.
4. Supporting, Testing and fixing existing functionality
Eligibility Criteria:
Average of 10th and 12th/Diploma should be more than 80%.
NodeJS (Node.js)
PHPJavascript
Amazon Web Services (AWS)What will I be doing?
- Design and develop solutions to complex technical problems spanning the development of product features, quality validation, and deployment to customers
- Build highly scalable web applications that are designed for high performance
- Lead design and code reviews
- Work closely with senior management, Product Manager, and our team of developers.
- Contribute visibly to product quality, innovation, and customer-centric design across the engineering organization
- Lead, motivate and direct team members to build high-quality software in a fast-paced agile environment
- Actively hire the engineering & product team, & develop the existing team
- Share experiences and skills to aid team members in enhancing their professional skills and career
What skills do I need?
- 4+ years of experience building large scalable systems
- Strong experience in agile methodologies and test-driven development (TDD)
- Experience in software development using open source technologies
- Knowledge in domain-driven design, design patterns, and enterprise integration patterns
- Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline
Plus Points:
- A history of working on side/hobby projects or contributing to open source projects is a plus
- You have worked in a startup before
Most importantly: Be excited to learn what you don’t already know!
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