11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Job Description – Application Engineer

Position: Application Engineer – L1

Locations: Chennai / Delhi NCR / Pune / Ahmedabad

Experience: 2–5 Years

Qualification: B.E. / B.Tech. in Mechanical Engineering

Reporting To: Territory Sales Manager

Travel Requirement: 90% within the assigned territory

Job Summary

We are looking for an Application Engineer responsible for driving sales growth, developing business in assigned markets, and providing technical consultation and application support for adhesive products. The role involves extensive customer interaction, product demonstrations, technical troubleshooting, and building strong relationships with OEMs, institutions, and large manufacturers.

Key Responsibilities

Drive sales growth and business development in assigned focus markets.

Develop strong technical knowledge of adhesive product technologies and applications.

Understand customer requirements and recommend appropriate product solutions.

Provide pre-sales technical consultation and application support.

Conduct product demonstrations and explain technical specifications and applications.

Develop and maintain strong relationships with key decision-makers and influencers at large manufacturers.

Support product specification and approval with institutions and OEMs.

Identify new business opportunities and develop a healthy project pipeline.

Meet prospective clients regularly to understand their requirements and provide suitable solutions.

Provide technical support and troubleshooting for product/application-related issues.

Travel extensively within the assigned territory for customer meetings and business development.

Coordinate with internal teams including Purchase, Accounts, Management, and Reporting Manager to ensure smooth customer support.

Maintain timely and accurate sales reports and ensure adherence to reporting deadlines.

Key Skills & Competencies

Technical Sales & Business Development

Pre-Sales Technical Consultation

Adhesive Product Technology & Applications

Technical Product Demonstration

Technical Support & Troubleshooting

Customer Relationship Management

OEM & Institutional Sales

Project Pipeline Development

Application Engineering

Engineering Principles & Product Specifications

Client Communication & Negotiation

Territory Management

Sales Reporting

Eligibility Criteria

B.E. / B.Tech. in Mechanical Engineering is mandatory.

2–5 years of relevant experience.

Experience in technical sales, application engineering, pre-sales, or technical consultation is preferred.

Strong understanding of product specifications, applications, and engineering principles.

Excellent customer-facing and communication skills.

Willingness to travel approximately 90% within the assigned territory.

Working Conditions

Approximately 90% travel within the assigned territory.

Regular client visits and product demonstrations.

High level of customer interaction and field-based business development.

Job Location - Hyderabad & Ahmedabad 

What you'll do: 

• Perform complex application programming activities with an emphasis on mobile development:  Node.js, TypeScript, JavaScript, RESTful APIs and related backend frameworks 

• Assist in the definition of system architecture and detailed solution design that are scalable and extensible 
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible 
• Own the quality of code and do your own testing. Write unit test and improve test coverage. 
• Deliver amazing solutions to production that knock everyone’s socks off 
• Mentor junior developers on the team 

What we’re looking for: 

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around. 
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time. 
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts. 
• Flexible and willing to accept change in priorities, as necessary 

• Demonstrable passion for technology (e.g., personal projects, open-source involvement)  
• Enthusiastic embrace of DevOps culture and collaborative software engineering 
• Ability and desire to work in a dynamic, fast paced, and agile team environment 
• Enthusiasm for cloud computing platforms such as AWS or Azure 
• Excellent written and verbal communications skills 

Preferred Qualifications:  

• Experience with Apache Cordova framework 
• Demonstrable knowledge of native coding background in iOS, Android 
• Experience developing and deploying applications within Kubernetes based containers  
• Experience in Agile and SCRUM development techniques 

Key responsibility areas of a Sr. Copywriter:

1. Develop content ideas and strategies for assigned brands

2. Ensure the smooth execution of content strategies

3. Create high-quality and engaging copies for digital platforms

4. Ensure the content aligns with the brand voice and messaging strategy

5. Develop and implement effective copywriting strategies to meet client objectives and campaign goals

6. Coordinate internally and externally for project completion

7. Conduct research and gather information for existing and new projects

8. Develop content guidelines for all assigned brands

9. Set processes for smooth workflow and adherence to existing structures

Job Title: Architect / Architectural Designer

Location : Gandhinagar , Gujarat 

Employment Type: Full-Time

Salary : 15,000 To 22,000 Per Month 

Experience : 0-1 Years (Freshers with strong skills can also apply)

Key Responsibilities

* Develop architectural drawings, layouts, and 3D models using AutoCAD and SketchUp.

* Create high-quality 3D renders and visualizations using V-Ray.

* Assist in the preparation of design presentations, concepts, and working drawings.

* Coordinate with the design team, clients, and consultants to ensure project requirements are met.

* Ensure accuracy, detailing, and compliance with architectural standards.

* Support project execution from concept to final design.

Required Skills & Qualifications

* Bachelor’s Degree / Diploma in Architecture or Interior Design.

* Proficiency in AutoCAD, SketchUp, and V-Ray (knowledge of Photoshop, Lumion, or Revit will be an added advantage).

* Strong understanding of design principles, detailing, and visualization.

* Good communication and presentation skills.

* Ability to work independently as well as in a team environment.

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®

2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3. NASSCOM Emerge 50 Award in 2014

4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Technical Skills

· Programming Languages: C#, TypeScript, JavaScript

· Frameworks & Technologies: .NET Core, ASP.NET Core, Web API, Angular (v10+), Entity Framework (v6+), Microservices Architecture

· Databases: SQL Server, NoSQL

· Cloud Platform: Microsoft Azure

· Design & Architecture: OOPs Concepts, Design Patterns, Reusable Libraries, Microservices Implementation

· Front-End Development: Angular Material, HTML5, CSS3, Responsive UI Development

· Additional Skills: Excellent troubleshooting abilities, strong communication (verbal & written), and effective collaboration with US counterparts

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· 2-5 years of experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture.

· Solid experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Applying Design Patterns.

· ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript

· Skill for writing reusable libraries & Experience with Angular Material or other UI component libraries

· Excellent Communication skills both oral & written.

· Excellent troubleshooting and communication skills, ability to communicate clearly with US counter parts

Preferred Skills (Nice to Have):

· Self – Starter with solid analytical and problem- solving skills.

· Willingness to work extra hours to meet deliverables.

· Understanding of Agile/Scrum Methodologies.

· Exposure to cloud platform like AWS/Azure

Why join us?

· Work with a passionate and innovative team in a fast-paced, growth-oriented environment.

· Gain hands-on experience in content marketing with exposure to real-world projects.

· Opportunity to learn from experienced professionals and enhance your marketing skills.

· Contribute to exciting initiatives and make an impact from day one.

· Competitive stipend and potential for growth within the company.

Employee Benefits

1. Culture:

i. Open Door Policy: Encourages open communication and accessibility to management.

ii. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

iii. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

iv. Employee Referral Bonus: Rewards employees for referring qualified candidates.

v. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

i. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

ii. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

i. GMC and Term Insurance: Offers medical coverage and financial protection.

ii. Health Insurance: Provides coverage for medical expenses.

iii. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

i. Company-sponsored family events: Creates opportunities for employees and their families to bond.

ii. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

iii. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

i. Company-sponsored outings: Organizes recreational activities for employees.

ii. Gratuity: Provides a monetary benefit as a token of appreciation.

iii. Provident Fund: Helps employees save for retirement.

iv. Generous PTO: Offers more than the industry standard for paid time off.

v. Paid sick days: Allows employees to take paid time off when they are unwell.

vi. Paid holidays: Gives employees paid time off for designated holidays.

vii. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

i. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.

ii. Mentorship Program: Offers guidance and support from experienced professionals.

iii. Job Training: Provides training to enhance job-related skills.

iv. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

v. Promote from Within: Encourages internal growth and advancement opportunities.

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

Job Overview:

We are looking for an enthusiastic and results-driven Business Development Executive to join our team at Mobpair Technologies Pvt Ltd . The ideal candidate will have 2 to 3 years of experience in business development, particularly. You will be responsible for driving sales, developing new business opportunities, and helping expand our market presence.

Key Responsibilities:

Lead Generation & Market Research: Identify potential clients and markets for our products through cold calls, emails, social media outreach, and networking.

Sales Outreach: Reach out to prospects to present our product offerings, and identify and understand their needs.

Client Relationship Management: Build and maintain strong relationships with existing and potential clients to ensure customer satisfaction and retention.

Proposal & Pitching: Develop and present tailored proposals and presentations to prospective clients, showcasing the features and benefits of our products.

Collaboration: Work closely with the marketing and product teams to ensure alignment of sales strategies with marketing campaigns and product features.

Negotiation & Closing: Lead the negotiation process and work towards closing deals effectively, ensuring all terms and conditions are met.

Reporting & Forecasting: Prepare and present regular reports on sales activity, opportunities, and market trends to the management team.

Market Analysis: Monitor competitor activity and market conditions to provide strategic insights for product positioning and business development efforts.

Product Knowledge: Maintain a deep understanding of our products and solutions to offer relevant and informed solutions to clients.

Required Qualifications:

* 2 to 3 years of experience in business development, sales, or a similar role, preferably in a product-based company.

* Strong understanding of the sales process and ability to manage a sales pipeline.

* Excellent communication and interpersonal skills.

* Proven track record of meeting or exceeding sales targets.

* Ability to work independently as well as in a team.

* A proactive approach to problem-solving and client engagement.

* Familiarity with CRM tools and MS Office Suite.

* Strong negotiation skills and a customer-centric mindset

A product developer manages the process of developing a product or enhancing existing products in order to meet customer expectations effectively.

Please find hereunder the details of the requirement for your consideration:

Designation: Full Stack Developer - PHP

Location: Ahmedabad

Company Website: http://www.petpooja.com ( Please go through the web link )

Responsibilities:

. Work with development teams and product managers to create software solutions

. Design client-side and server-side architecture

. Build the front-end of applications

. Develop and manage well-functioning databases and applications

. Write effective APIs

. Test software to ensure responsiveness and efficiency

. Troubleshoot, debug and upgrade software

. Create security and data protection settings

. Build features and applications with a mobile responsive design

. Write technical documentation

. Work with data scientists and analysts to improve software

Qualifications:

. Degree in Computer Science, Software Engineering or relevant field

. Experience with Java, Spring, Restful API's

. Experience with Database development (MySQL, Postgres, etc)

. Proven experience as a Full Stack Developer or similar role (0-5 years)

. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, jQuery)

. Knowledge of multiple back-end languages (e.g. Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

. Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design

. Experience with AWS or other cloud environments

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process to continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Petpooja is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.