11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Key Responsibilities:

• Conceptualize and create visual designs for a variety of digital and print marketing materials, including websites, social media, brochures, banners, and advertisements.
• Work closely with the marketing and product teams to create compelling designs to communicate the brand’s message effectively.
• Manage multiple projects from concept through completion under tight deadlines.
• Stay up-to-date with industry trends and incorporate new techniques and technologies into your design work.
• Provide creative direction and oversight on digital, print, and video graphic projects.
• Collaborate with external vendors and internal stakeholders to ensure that designs meet quality and brand standards.
• Revise and update existing designs to meet changing customer preferences and marketing goals.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
• 3-5 years of professional graphic design experience, preferably within a marketing or advertising agency environment.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator) and familiar with other design software.
• Strong portfolio showcasing expertise in graphic design, typography, and layout.
• Excellent communication and collaboration skills, with the ability to work effectively in a team and independently.
• Creative thinker with strong problem-solving skills and attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of the latest design trends, techniques, and technologies.

• Manage the end-to-end tender submission process, ensuring all necessary documentation is prepared and submitted accurately and on time.
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• Review tender requirements and documentation to understand the scope of work, technical specifications, and evaluation criteria.
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• Coordinate and collaborate with cross-functional teams, including sales, finance, legal, and operations, to gather the required information for bid preparation.
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• Conduct pre-qualification assessments to determine the company's eligibility for participating in specific tenders.
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• Prepare technical specifications and develop comprehensive proposals that address the client's requirements.
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• Handle customer relationship management (CRM) activities, maintaining accurate records of interactions and correspondence related to the tender process.
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• Participate in post-tender processes, such as negotiations and contract finalization, if the tender is awarded to our company.
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• Stay updated on industry trends, market developments, and regulatory changes related to tendering and procurement.
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• Prepare and submit tender proposals within design

We are looking for an Angular Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using Angular best practices. As an Angular 6/7/8 Developer, you will implement a complete user interface in the form of a mobile and desktop web app.

AngularJS Developer duties and responsibilities:

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for Angular projects.
• Develop application code and unit test in the Angular, Rest Web Services and Java technologies for the Application Development Center.
• Ensuring high performance

AngularJS Developer requirements and qualifications:

• Up to 3 years Experience with Angular 6/7/8.
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Pre-requisites:

• Excellent English communication skills
• Should be willing to run that extra mile for the role
• A positive approach with a go-getter attitude.
• Excellent team player

• We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
• To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

This is FTE Position

Client: Anblicks

Need Immediate joiners (1 week is fine)

Position : Backend Developer(NodeJs ,MongoDB & AWS)

Experience : 3-6 Years

Location : Ahmedabad / Hyderabad

• API Development 3 + years
• Node.JS (3 Years minimum)
• JavaScript
• AWS Lambda
• AWS API Gateway
• AWS Cognito
• MongoDB
• Front-end  React (Plus as primary need is for API Development)
• Data Modelling Knowledge
• Need to provide sample code

Strong Hands-on experience in React using API development and Mongo DB is mandatory. 

Azine Technologies is known for our innovative technologies, products and services -- and for the people behind them. At Azine, we create identity verification products which are essentially apps, APIs, SDKs which have different modules that undergo OCR, Face Recognition, and other AI and machine learning. We’re looking for a Python Developer who can fulfil the following responsibilities.

• Design & implement new software modules based on the product requirements
• Debug existing software components, fix issues and avoid regressions
• Be proactive, take ownership and be accountable
• Familiar with Test Drive Development.
• Participate in software architecture, design discussions and code reviews

Bachelor’s degree and 4+ years of software development experience or equivalent, including Computer Vision and AI/ML.

Understanding of OCR, Neural network and Deep learning.

Expert in Java with knowledge of Java Frameworks.

Knowledge of user authentication and authorization between multiple systems, servers, and environments.

Proficient understanding with code versioning tools such as Git, SVN, etc.

Strong unit test and debugging skills.

Basic understanding of front-end technologies, such as Javascript, HTML5, and CSS3