11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Job Summary

We are looking for Senior-level of Paid Media Expert. You have to work for a single/Multiple ecommerce brand or at a digital marketing agency where they handle international clients and manage the team. You will need to analyzing campaign performance and making optimizations. You need to install tracking pixels.

What you will do:

●      Create content which meets internal/clients standards●     Research opportunities for new social marketing / Google Ad platforms.

●     Review and approve content on a daily basis

●     Create and manage monthly report

●     Stay up to date with social media and google ad trends and best practices ● Collaborate with the team to create social media, Google Ad and video content.

●     Monitor analytics with the rest of the team to identify viable ideas, trends, and growth patterns to grow insights.

●     Prepare accurate reports on our marketing campaign's overall performance.

●     Understand audience behavior and create segmentation.

●     Positive attitude and a team player.

●     Smart creative problem-solving skills.

Requirements

●     You must have good knowledge of Google ads like Search, Display, Performance Max, video ads. Setup, manage and optimize campaigns on Google AdWords and YouTube.

●     Develop and deliver social media optimization (SMO) and Social Media Marketing (SMM) like Facebook, Instagram, LinkedIn, Pinterest, twitter.

●     Analyse analytics to identify areas of opportunity and utilize conversion rate optimization tactics (i.e. A/B, split testing etc.) to squeeze as much ROI as humanly possible out of each amount spent.

●     Prepare performance analysis reports and make recommendations for corrective modifications with a view to ongoing optimization.

●     Candidates must have good knowledge: Prepare and manage the digital marketing campaign - Facebook ads, Google ads, Instagram ads, LinkedIn, Pinterest - monitor revenue generation, website traffic, conversion & conversion rates.

●     Coordinate with advertising and media experts to improve marketing results.

● Identify the latest trends and technologies affecting on Facebook Ads.

Perks

●     5 Days working

●     Friendly & Supportive teammates.

●     Festival & Birthday celebration.

● Great Work Culture.

●     Leave encashment

●     Performance-Based Monitoring & Appreciation.

Job Description:We're seeking an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions.

Key Responsibilities:- Design, develop, and maintain AEM-based backend solutions, components, and templates

- Develop custom AEM Sling models, servlets, services, and OSGi components

- Build and integrate RESTful services and APIs to support frontend and third-party systems

- Work closely with frontend developers and AEM content authors to support dynamic content delivery

- Develop automation scripts using Java/Python for data handling, deployment, and reporting needs

- Implement AEM workflows, user permissions, and version control for content

- Troubleshoot and resolve technical issues in AEM environments

- Optimize AEM performance, scalability, and security configurations

Required Skills:- 3+ years of experience in AEM backend development

- Strong hands-on experience with Java, OSGi, Sling, and JCR

- Experience with Python for backend scripting, automation, or integration tasks

- Knowledge of AEM architecture including dispatcher, replication agents, and workflows

- Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components

- Understanding of REST APIs, JSON/XML data handling

- Familiarity with Maven, Git, Jenkins, and Agile development practices

Preferred Skills:- Exposure to Adobe Experience Cloud tools like Adobe Target, Analytics, Campaign

- Working knowledge of cloud-based AEM (Adobe as a Cloud Service)

- Basic familiarity with frontend technologies (React/Angular/HTL)

What We Offer:- Competitive salary and benefits package

- Opportunity to work with a passionate and innovative team

- Hands-on experience in digital experience projects

- Professional development and growth opportunities

- Flexible working hours and generous parental leave

- Health insurance, disability insurance, and other benefits

Locations:Hyderabad, Indore, and Ahmedabad

If you're a motivated and talented AEM Backend Developer looking for a new challenge, we'd love to hear from you!

Experience: 3-5 Years Experience

Skills:

Javascript, Node JS, HTML, CSS, Advanced JS

 Location : Ahmedabad 

JOB DESCRIPTION

About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.

Required Skills:-

-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.

-Should have spent most of the career in development

- Hands-on experience in Backbase

- Hands-on experience in Java

- Proficiency in understanding the application architecture

- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.

-Independently design Responsive design

-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)

-RESTful web services

-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS

 -CSS (cascading style-sheets)

-Experience working with Servlets, Filters, Listeners and data sources

-Security, User Access ControlGood to have

• Maven
• Any Source code repository like SVN, Git, etc
• Resolving cross browser compatibility issues
• Resolving page load / performance issues
• Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches

Location :- Ahmedabad

Preffered companies:-

Variyas Global Solutions Inc
Capgemini
TCS 
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia 
Sellcraft Global Solutions

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. We’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication and leadership skills.

Roles & Responsibilities:
 Generating client leadsfor MyClassCampus through references, direct
approaches and internet sources
 Doing product demo, follow-up, negotiation and business deals with potential
International clients
 Generating business and achieving sales goals
 Maintaining business relations with International clients and generate references
 Approach potential clients with multiple institutes/branches and convert
business deals
 Approaching to potential channel partner leads assigned to you to explain the
product and converting them as active channel partners in international market
 Anything and everything required to grow the business in the assignedregion