11+ Process improvement Jobs in Ahmedabad | Process improvement Job openings in Ahmedabad

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

About SSC Control Pvt. Ltd.: 

SSC Control Pvt. Ltd. is a family-run organization managed by second-generation entrepreneurs. We are dedicated to helping OEMs, manufacturers, and dealers manage their supply chains by optimizing their procurement efforts. SSC has been in the industry for more than 57 years and has served more than 10,000 + customers. 

 We are a trusted channel partner/authorized distributor of multinational companies like Mitsubishi, Schmersal, Wago, and Nvent-Hoffman Hi-Cool, Roto Motive, Axelon, Novo-Technic, etc . SSC Control Pvt. Ltd. is known for its ethics, integrity, and quality values. SSC Control Pvt. Ltd. was previously known as Sales and Service Corporation. 

With the help of our sister firm, SSC Automation Pvt. Ltd., we design panels for automation devices at our Ahmedabad location.

Website: http://www.ssccontrol.com/

Designation: Sales Engineer

Experience: Minimum 1 year

Location: Ahmedabad 

Job Type: Full-Time 

Key Responsibilities:

searching for new clients who could benefit from our products.

preparing and delivering technical presentations for clients, in order to explain the products and potential deliverables.

Understand customer requirements and convey the same to management.

Help with product modifications based on customer needs.

· Maintain relationships with existing customers – take feedback, resolve problems related to installed equipment, renew orders, etc.

preparation of regular reports.

recording and maintaining client data.

Understanding client quotations and negotiating with them.

Required Qualifications and Skills:

· Bachelor’s in Engineering in Electricals/Electronics

2–5 years of experience in products like, all-purpose industrial automation

· Knowledge of Industrial Motor Production/ Automation

· Good communication and negotiation skills

· Willing to travel twice a week

If you are interested, then please share the following details with your updated CV.

We are Hiring ASP.NET MVC/Core Developers!

Ahmedabad, Gujarat | Hybrid/Remote Also Possible

Looking to take your .NET skills to the next level? Whether you’re based in Gujarat or working remotely from anywhere in India, we want to hear from you!

We’re on the hunt for passionate ASP.NET MVC/Core Developers with 2–3 years of experience who love building high-quality web applications and RESTful APIs.

Tech Stack You'll Work With

• ASP.NET MVC & .NET Core

• C#, MSSQL, Web API

• Bonus: Angular, TypeScript, or modern frontend frameworks

Why You'll Love Working With US

• Work on impactful, real-world projects

• Collaborate with a skilled, supportive team

• Stay updated with the latest tech

• Thrive in a culture of innovation and continuous learning

Location: Ahmedabad (On-site) | Hybrid/Remote is also an option!

Experience: 2–5 years

Apply now or refer someone awesome: https://lnkd.in/dqkv7mEH

Post : Civil Draughtsman

Location : Bodakdev, Ahmedabad

Roles and Responsibilities:

* Using AutoCAD software to create drawings that incorporate exact measurements, calculations, and other construction details.

* Prepare various 2D plans for projects and ensure optimal use of all CAD tools in making draft.

* Creating technical drawings from architects' sketches and specifications.

* Assist departments to prepare engineering sketches for all client proposals and maintain records of all engineering drawings to provide appropriate figures.

* Coordination of Structure, MEP & Architecture Drawings

* Should have drawing experience in High Rise Building

Education & Skills:

* ITI / Diploma in Civil Draftsman

* Good AutoCAD Knowledge

* Architecture analyzing skills

Job Description

Mandatory Requirements 

• Experience in AWS Glue

• Experience in Apache Parquet 

• Proficient in AWS S3 and data lake 

• Knowledge of Snowflake

• Understanding of file-based ingestion best practices.

• Scripting language - Python & pyspark

CORE RESPONSIBILITIES

• Create and manage cloud resources in AWS 

• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 

• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 

• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 

• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.

• Define process improvement opportunities to optimize data collection, insights and displays.

• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 

• Identify and interpret trends and patterns from complex data sets 

• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 

• Key participant in regular Scrum ceremonies with the agile teams  

• Proficient at developing queries, writing reports and presenting findings 

• Mentor junior members and bring best industry practices.

QUALIFICATIONS

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 

• Strong background in math, statistics, computer science, data science or related discipline

• Advanced knowledge one of language: Java, Scala, Python, C# 

• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  

• Proficient with

• Data mining/programming tools (e.g. SAS, SQL, R, Python)

• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)

• Data visualization (e.g. Tableau, Looker, MicroStrategy)

• Comfortable learning about and deploying new technologies and tools. 

• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 

• Good written and oral communication skills and ability to present results to non-technical audiences 

• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus: 

• AWS certification

• Spark Streaming 

• Kafka Streaming / Kafka Connect 

• ELK Stack 

• Cassandra / MongoDB 

• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

Task:

• Need to run our software products in different international environments (on premise and cloud providers)
• Support the developers while debugging issues
• Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
• Integrate new technologies to support our products while growing in the market
• Develop Continuous Integration and Continuous Deployment Pipelines
• Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
• Automation of task to reduce amount of human errors and parallelize work

We wish:

• Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
• Webserver administration and optimization (Apache, Traefik)
• Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
• jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
• Scripting experience (Perl, Python, PHP, Java)
• Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
• Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
• Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
• Define and optimize processes for system maintenance, continuous integration, and continuous delivery
• Excellent communication skill & proficiency in English is necessary
• Leadership skill with team motivational approach
• Good Team player

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

Your Contact for this position is Janki Raval .

Would you like to become part of this highly innovative, dynamic, and exciting world?

We look forward to your expressive Resume.

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using right methods/tools
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Keep records of customer interactions
• Making calls on Decline Users and understanding the reason behind it
• Converting of Decline users to business.
• Generating leads for the business via online or offline mode
• Making more people aware about the product
• Reaching out to customers and make them Register and avail the loan.
• Expanding the business by Marketing and Branding
• Making 200 + connected calls everyday

Position: Software Engineer/ Sr. Software Engineer

Technology: Golang Developer

Location: Ahmedabad / Remote

Job Description:

1. Experience in software development in Golang
2. More than 1 years of strong API design and development experience
3. Strong knowledge of Object-Oriented Programming Concepts, design patterns.
4. Good analytical and problem solving skills
5. Knowledge of data structures, algorithms, parallel and concurrent code.
6. You should be able to read GoLang code and grasp the concepts quickly.
7. Building RESTful APIs in relevant programming languages.
8. Experience with Git and continuous integration.
9. Experience with SQL/ NoSQL Databases / Postgre / Mongo db
10. Design, build and maintain high performance, scalable and secure code.

• Write “clean”, well-designed code
• Produce detailed specifications
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Follow industry best practices
• Develop and deploy new features to facilitate related procedures and tools if necessary

• Proven software development experience in PHP
• Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Good knowledge of relational databases, version control tools and of developing web services

About us

Sigma Infosolutions is a global IT & Product Engineering Services company. It's headquartered in Irvine, CA with offices in Bangalore & Ahmedabad in India. Sigma is an ISO 9001: 2008 & ISO 27001: 2013 certified company with a team of 300+ passionate professionals.

It's clients include several innovative product start-ups to billion dollar revenue companies. Sigma has demonstrated a significant year on year growth for the last 13+ years and the growth is largely attributed to our commitment to quality, customer delight and ability to attract & retain top-notch talent.

Sigma's Primary Business is into Ecommerce and Fintech Platforms and we have more than a decade of experience of delivering to the e-commerce industry. Sigma deploys Magento to deliver end-to-end services for a global eCommerce clientele. We are a Registered Magento Solution Partner with a Presence in US and India. We have been working on Cloud, Magento Platform and certified Enterprise Magento Partner since 2008 and 2010 respectively.

Sigma has served more than 150+ Magento based online shops.

Job Description: 

Looking for                           : Magento Developers, Lead, Architect and E-commerce Specialist

Job Location                        :  Bangalore and Ahmedabad(now WHF due to covid19)

Employment                         :  Permanent

Experience: 2 to 15 Years.

Must have good experience in Magento2.

The Detailed JD will be shared after receiving your application.

Benefits: Decent Annual Hike(YoY), relocation bonus, referral bonus, M2 certification bonus, QA awards with monetary benefits.

Interested applicants, please send your resume