11+ Process improvement Jobs in Kolkata | Process improvement Job openings in Kolkata
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We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
-
Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
Greetings!
Hiring the below position for one of our premium client.
Role: PEGA Developer
Experience: 5-15 years
Location: PAN India
Certification: CSA & CSSA mandatory
- 4.5 - 9 of experience in Pega Development with Pega relevant certification.
- Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
- Basic data storage and database query knowledge through Pega.
- Good knowledge around integration and exposure to REST and SOAP APIs.
- Good to have knowledge and experience on at least one Pega Industry framework.
- Should be able to track and manage own tasks.
- Should have very good verbal and written communication
Guidewire developer-PAN India
Role : Guidewire developer
Location : Pan India
Years of experience : 3 - 15 years
Roles and Responsibilities :
- Candidate having at least 3+ years of experience as guidewire developer
- Candidate having experience in Policy center(PC) or Claim center(CC)
- Experience in configuration or integration
- Candidate having Specialist certificate of guidewire
Regards
Sundaravalli
JD:
Location Pan India
Experience: 8 to 15Yrs
Must have skills
- "Senior" is defined as 8+ years of IT experience, and a minimum of 5+ years in Digital experience
- Minimum 3 years of hands-on experience with Informatica Cloud Data Quality (CDQ) toolset,
- Strong SQL Skills.
Nice have skills
- Knowledge of Informatica AXON Data Governance
- Familiarity of Enterprise Data Catalog
- Familiarity Cloud Data Governance and Catalog (CDGC).
Pega Developer:
Total Yrs of Experience: 6 to 7
PEGA Experience: 6 years
Certification:
Must – CSSA or valid CLSA – part 1
Nice to have - CLSA
Job description:
Must
• At least 6+ yrs experience in PEGA implementation
• Hands on experience in OOAD, technical architecture definition
• Working experience on database SQL programming , J2EE
• Experience with BPM implementation methodology like SmartBPM, Scrum and onshore-offshore mode.
• Experience with client facing management role at onsite/offshore
• Experience with estimation
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Strong leadership and people management skill
Nice to Have
• Knowledge on DSM, mobile Framework
• Experience with App-server configurations, deployment in complex technical environment
• PMP/Prince II certification
Informatica PowerCenter, Informatica Change Data Capture, Azure SQL, Azure Data Lake
Job Description
Minimum of 15 years of Experience with Informatica ETL, Database technologies Experience with Azure database technologies including Azure SQL Server, Azure Data Lake Exposure to Change data capture technology Lead and guide development of an Informatica based ETL architecture. Develop solution in highly demanding environment and provide hands on guidance to other team members. Head complex ETL requirements and design. Implement an Informatica based ETL solution fulfilling stringent performance requirements. Collaborate with product development teams and senior designers to develop architectural requirements for the requirements. Assess requirements for completeness and accuracy. Determine if requirements are actionable for ETL team. Conduct impact assessment and determine size of effort based on requirements. Develop full SDLC project plans to implement ETL solution and identify resource requirements. Perform as active, leading role in shaping and enhancing overall ETL Informatica architecture and Identify, recommend and implement ETL process and architecture improvements. Assist and verify design of solution and production of all design phase deliverables. Manage build phase and quality assure code to ensure fulfilling requirements and adhering to ETL architecture.
Penning down a quick read about the organization and the role for your consumption and I request you to send across couple of sample work of yours which will be the first level screening to decide on the next steps of evaluation.
Expectations from the role –
· Designing and building the website front-end.
· Creating the website architecture.
· Designing and managing the website back-end including database and server integration.
· Generating WordPress themes and plugins.
· Conducting website performance tests.
· Troubleshooting content issues.
· Monitoring the performance of the live website
· Proven work experience as a WordPress Developer.
· Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
· Knowledge of code versioning tools including Git, Mercurial, and SVN.
· Experience working with debugging tools such as Chrome Inspector and Firebug.
· Good understanding of website architecture and aesthetics.
Should have good knowledge in Magento 2
Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Candidates should be based out of Kolkata only.
If you are very good at communication, Customer-centric and patiently listening then this role is a good match for you!
Candidates must have flexibility working in Night shift as we mainly have USA-based clients to cater to.
Salary-Negotiable
5 Days work week.
2 Rotational week off.
We are providing a Work from Office opportunity.