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1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable
Roles and responsibilities:
- Audit the current Information Security system and procedures and do a Gap analysis
- Identify immediate potential Information Security Risks and manage remediation tasks through to closure
- Create an Information Security Compliance Roadmap and execute end-to-end compliance initiatives by that roadmap
- Design high-quality test plans and direct Data/Information security control test activities
- Continuously improve Octro Data/Information security control framework
- Maintain handbook pages and procedures related to Information security compliance
- Identify opportunities for Information security compliance control automation, execute them and then maintain
- Provide actionable and constructive advisement to cross-functional teams, including driving remediation activities for high and select moderate-risk Observations across all Octro departments
- Design, develop, and deploy scripts to automate continuous control monitoring, administrative tasks and metric reporting for all security compliance programs
- Direct and support external audits as and when necessary
Requirements
- A minimum of 6-8 years' experience working with Data/Information Security Compliance programs
- Detailed knowledge of common information security management frameworks, regulatory requirements and applicable standards such as: ISO, SOC 2, GDPR, PCI etc.
About Octro Inc :
We are one of the fastest-growing mobile gaming companies around, a technology-driven organization at heart, and take pride in the platforms we create.
Founded in 2006 with a mission to create productivity applications for Mobile Devices. After pioneering one of the first mobile Voice-over-IP infrastructures called OctroTalk, the company ventured into building mobile gaming platforms. Sequoia Capital has invested in Octro. The funding was announced in June 2014.
Hiring for Lead Auditor (QMS / ISMS) role.
Job description Below :
- Preparation Dept. Objective reports.
- Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
- Follow up for Internal Audit closing of Observations.
- Preparation of Management review meeting Input & Output reports.
- Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
- Follow up for closing of Observations.
- To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
- Internal Audit of ISO - QMS & ISMS standards.
at Statestreet HCL Services
Dear Candidate,
Greetings from HCL Technologies Ltd.
- Make sense of Cyber security and compliance frameworks that apply to your business or industry
• Identify business risks, taking into account the role of your hosting service provider
• Determine which Cyber security controls are required to mitigate your identified risks
• Improve collaboration and communication during Cyber security Incident mitigation and response.
• Establish the necessary framework based on NIST Framework to maintain and continually improve your information security program over time based on evolving scope and emerging risks
• Document and track efforts for evidence collection and audit preparation
- will have primary responsibility for coordinating and implementing effective Cyber Security management across the account. This role will ensure that all Supplier obligations are met regarding compliance with Security guidelines, data protection, regulations, Supplier policies, and key controls.
- provide implementation and ongoing operation of Security management framework;
- be responsible for coordinating activities to address the key Security risk exposures;
- ensure Security awareness training of, and assistance in the implementation of robust Security management practices across Security operations;
- direct the design of controls to address emerging or new Security risk and compliance requirements;
- carry out regular and frequent assurance reviews of the design and operating effectiveness of Security controls;
- implement, monitor and report on key Security risk indicators to identify and address emerging risks;
- coordinate with other Service Providers and Security functions, to facilitate client’s audits and inspections;
- manage and report on responses and actions to address Security audit points, inspection deficiencies, or control weakness identified during normal operations.
- review outcome of cyber security risk assessment, timely implement open action items and report progress to stakeholders
- incorporate vulnerability testing as an integral part of change management
- Should have good knowledge of Cyber Security Framework and controls
- CISA ,CISM or CISSP certification should be preferred.
- Have good understanding of Security policy and process along with ITSM process.
Nucleus Softwares: Senior Quality Lead
NOIDA
Job Role:
- Associate Manager for Nucleus Product, Implementation, Support and Services projects
- Sound Knowledge of Quality Management Processes and Software Development Lifecycle
- Experience in IT Organization
- Strong knowledge of industry best practices including Agile, CMMI, PMBOK, ISO, Six Sigma
- Strong knowledge of key areas of project management including Schedule, Quality and Risk Management
- Strong insights about Quality Measurement Framework & Metrics
- Proven internal stakeholders management skills
- Strong verbal and written communication skill
- Proactive outlook and approach
Job Responsibilities:
Software Quality Assurance
- Liaison with business heads, program manager and team to maintain continuous process implementation and improvements
- Identify improvement areas and raise right alert at the right time
- Ensure timely reporting of metrics and dashboard
- Ensure information readiness for quick reference
- Consistently strong performance as a quality management professional
- Strong insight on Defect Prevention and Causal Analysis
- Assist and support business leaders in driving various Quality Management programs and initiatives
Desired for the Role:
- Qualification: MCA / M.Sc. Computer Science
- 7-12 years of experience, good insights of the prevailing Quality Management Standards
- Good Knowledge of Microsoft Office, Microsoft Project, JIRA, SVN, SharePoint
- Strong analytical skills and knowledge of analytical tools.
- Strong experience of planning and managing Audits and Reviews
- Team player with highly collaborative mind set
- Needs to be go getter, highly motivated professional
Future Career Progression:
Nucleus is well known for identifying, nurturing and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs helps our associates to continuously grow based on their capability, performance and career aspirations.
Over coming years, this role can evolve, either in the area of SEPG and Analytics