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Role & Responsibilities:
As a Business Analyst, we will require that you interact with a multitude of leaders and managers, from customers, prospects, AI suppliers, Internal stake-holders from technology and quality assurance as well as the entire research, analysis, development, delivery and support teams.
This requires maturity, empathy and an engaging personality. You must have excellent presentation and communication skills, written, spoken and creative. We seek candidates who are passionate, committed, innovative, self-driven and result focused.
Towards this end, you would be involved in the following:
- Shape new concepts and features
- Work with global QHSE leaders and AI/ML teams
- Bring your expertise and certifications into product strategy
- Engage with clients worldwide
- Support delivery teams in transforming safety performance
Ideal Candidate:
- Strong Business Analyst – HSE (Ports & Terminals) Profiles
- Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
- Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
- Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
- Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
- Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
- Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
- Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
- Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
- Experience working with ERP or large enterprise applications in Ports, Container Terminals, Logistics, or Maritime environments.
- Exposure to QHSE / Safety Management Systems, ISO standards (ISO 45001, ISO 9001, ISO 14001), or regulatory compliance frameworks.
- NEBOSH / IOSH / ISM Code or equivalent HSE certifications.

the design and manufacture of customized steam turbines for
Position Overview:
We are looking for a proactive Purchase Manager to lead the procurement and sourcing function for engineered
components, raw materials, and services.
Key Responsibilities:
• Develop and implement procurement strategies aligned with company objectives.
• Source, evaluate, and negotiate with suppliers for cost-effective and high-quality materials.
• Manage vendor performance, contracts, and long-term partnerships.
• Coordinate with engineering and production teams to plan material requirements.
• Ensure timely procurement of critical components for ongoing projects.
• Monitor inventory levels and implement cost control measures.
• Maintain documentation and compliance with ISO and audit standards.
Qualifications & Experience:
• B.E./B.Tech / Diploma in Mechanical Engineering or Supply Chain Management.
• 5–8 years of experience in industrial procurement, preferably in turbomachinery or heavy engineering.
• Excellent negotiation, analytical, and vendor management skills.
• Familiarity with ERP systems and procurement software.
• Strong understanding of fabrication, machining, and assembly vendor ecosystems.
1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable
