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1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable
Job Summary:
Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.
Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.
Key Responsibilities:
• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.
• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.
• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.
• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.
• Oversee facilities planned maintenance programs.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Lead and oversee engineering projects within the Dubai & Northern Emirates region.
• Prepare financial reports and forecasts for management review.
• Identify and mitigate project risks and issues.
• Ensure compliance with environmental, health, and safety regulations.
• Generate progress reports, status updates, and other project-related documentation as required.
• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.
Qualifications:
• Bachelor's Degree in engineering or related fields.
• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.
• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.
• Strong analytical and problem-solving skills.
• Must have hands-on experience in hospital systems.
• Ability to think critically and maintain a high level of confidentiality.
• Must be willing to participate in crisis management at facility level.
• Strong interpersonal, verbal, and written communication skills.
• Familiarity with project management software.
Job Description :
We are looking for a Technical Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy.
Responsibilities and Duties:
Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms
Work closely with the digital marketing team to produce content that generates results
Use your editing & content management to publish and edit content across various digital platforms.
Use your knowledge of SEO and content development to create digital content that helps us get found via search engines, and showcases our company as a leader within the industry.
Become an influencer who makes an impact on the company and within the industry through the production of digital content.
Audit existing content and suggest/implement changes to improve content reception.
Required Experience, Skills and Qualifications:
UG degree in English or relevant qualification.
Technical writing experience preferred. Some exposure to technology and programming
Ability to generate fresh ideas and content for our readership/viewership to consume.
Portfolio of published articles.
Excellent writing, editing, proofreading and communication skills in English.
Ability to meet deadlines with quality.
Educational Qualifications :
UG degree in English or relevant qualification.
With a global provider of Business Process Management.
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
at AxionConnect Infosolutions Pvt Ltd
Job Location: Hyderabad/Bangalore/ Chennai/Pune/Nagpur
Notice period: Immediate - 15 days
1. Python Developer with Snowflake
Job Description :
- 5.5+ years of Strong Python Development Experience with Snowflake.
- Strong hands of experience with SQL ability to write complex queries.
- Strong understanding of how to connect to Snowflake using Python, should be able to handle any type of files
- Development of Data Analysis, Data Processing engines using Python
- Good Experience in Data Transformation using Python.
- Experience in Snowflake data load using Python.
- Experience in creating user-defined functions in Snowflake.
- Snowsql implementation.
- Knowledge of query performance tuning will be added advantage.
- Good understanding of Datawarehouse (DWH) concepts.
- Interpret/analyze business requirements & functional specification
- Good to have DBT, FiveTran, and AWS Knowledge.
Your Opportunity
You will primarily be responsible for implementing features & building platforms to enable on-device and device/server-side combined ML workflows. You will possess strong skills in object-oriented software design and programming. You are excited about developing new features, maintaining existing code, fixing bugs, and contributing to overall system design.
Your Impact
To design, architect, develop and maintain the backend for AI products by working closely with the Engineering Team. To ensure successful consumption of Saarthi.ai technology by APIs, SDKs, or Applications, thereby enabling productization and monetization of the AI solutions.
What You’ll Do
· Work with development teams and product managers to ideate software solutions
· Design server-side architecture
· Along with SAAS application deliverables even the client-side deliverables need to be taken care
· Develop and manage well-functioning databases and applications
· Write effective APIs
· Test software to ensure responsiveness and efficiency
· Troubleshoot, debug and upgrade software
· Create security and data protection settings
· Build features and applications with a mobile responsive design
· Write technical documentation
· Work with data scientists and analysts to improve software
What You Bring
· Proven experience as a Back-End Developer or similar role.
· Experience developing desktop applications.
· Strong working experience with back-end development using Node.JS, JavaScript.
· Strong knowledge of databases (MongoDB, PostgreSQL).
· Experience with System Design and Architecture.
· Familiarity with common stacks.
· Familiarity with Parallel Threading, Concurrent calling and Aggregation Queries.
· Ability to write quality unit tests
· Setting up CI/CD, and integrating with logging and monitoring systems for the products or platforms
· Excellent communication and teamwork skills.
· Degree in Computer Science, Statistics or relevant field
About us
At Lucidity, we are a year and a half old company and we work on helping large enterprises manage their cloud storage platform.
Our founders bring with them more than a decade of experience working with top tech Gaints in the world, building and selling large tech products from zero to one. We are seeing a lot of early traction and expanding aggresively.
We are a B2B product based startup building the next generation of storage orchestration system for cloud. We are hiring agressively across multiple roles and looking for passionate engineers to join a very young and energetic team at Lucidity.
What you'll do
Technology is at the heart of our organization. As part of the tech team you will
- Understand product requirements and brainstorm ways to address them.
- Build features from scratch and have complete ownership for it.
- Deliver efficient, reliable, scalable code with high automated test coverage.
- Contribute to team decisions in the overall architecture and practices of the company.
What you'll need
Must haves
- At least 1 year experience in a product based company.
- Experience working with distributed environments.
- Comfortable with at least one Object Oriented Programming language.
- Hands on with AWS or at least one other public cloud.
Good to have
- Experience handling highly scalable systems.
- Experience with at least one among C++, Java.
- Experience with docker and Kubernetes.
- Experience with Linux file systems.
Additional
- B Tech/M Tech in Computer Science or equivalent from a reputed college.
- Good problem solving skills.
- Deeply technical with a track record of successful delivery.
Why us
We're hiring a set of highly skilled, enthusiastic and passionate people who thrive in a high growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do.
We are looking for a talented EMAIL MARKETING MANAGER to own our email marketing channel. Your main duties include running email marketing campaigns end-to-end, managing email databases, and creating newsletters.
Here’s what you will do:
● Identify target audience and grow our email list
● Design and implement direct email marketing campaigns
● Proofread emails for clarity, grammar, and spelling
● Write newsletters including all company updates
● Upgrade our email templates using graphics, personalization, and advanced features
● Ensure prompt and accurate communication with clients email to minimize unsubscribes
● Create email databases for lead generation
● Analyze campaign performance and suggest improvements
● Report on sales revenue generated from email marketing efforts
● Ensure emails follow industry policies and best practices
Here’s what you should have:
● 4+ years of proven work experience as an Email marketer
● Hands-on experience with HTML and content management systems
● Proficiency in marketing automation technology
● Knowledge of SEO/SEM and Google Analytics
● Familiarity with analytical and database tools
● Excellent written communication and copywriting skills
● Strong project management skills
They provide both wholesale and retail funding. PM1
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score
Recko Inc. is looking for a QA engineer to join our kick-ass engineering team. We are looking for smart, dynamic individuals to inspect and report on the quality of products through the entire production cycle.
About Recko:
Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and across external payment ecosystems with agility, confidence and at scale. . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations.
Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.
Working at Recko:
We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.
About the Role:
What are we looking for:
- Strong understanding of Software Testing methodologies and Test design with Saas apps
- 2+ years of experience in Manual testing on Web using Postman, Jira or similar tools
- Excellent communication and documentation skills with a strong attention to detail
- Good understanding of Python / JavaScript and Linux commands, SQL Databases
- Good to have: Knowledge of performance and security testing, understanding of Jenkins, Kibana, Git, JMeter and hands-on experience with JUnit, Mocha (JavaScript), Any JavaScript e2e testing framework
- Ability to interact with folks internally and externally to gather insights and handle multiple activities at once
- Ability to think strategically and implement with excellence
- A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with
As a test engineer at Recko, you will:
- Test and prove that the software meets major architectural requirements while ensuring the quality of the system as a whole
- Prove for scalability and performance of a software while running quality controls on components and final products
- Develop and automate tests for software validation
- Detect, investigate and troubleshoot bug and production issues
- Analyze current technologies used within the company and develop steps and processes to improve testing procedures
- Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
- Gather product requirements (e.g. functionalities, speed, safety standards),
- Develop test plan, test scenarios and test cases and analyze the test results, detect issues and track root causes
- Document technical issues and solutions as well as prepare file defect reports and report test progress