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1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Form Link for quicker response-https://forms.gle/vEYAFUaj8Fgs3sLy6

Job Description

Education Qualification: CA, CFA

Position: Senior & Junior position

Experience: Senior (6-8 years) & Junior (2-4 years)

Location:  Pan India with potential requirement to travel to the middle east

Employment Type:  contract for 6-12 months (Hybrid)

Responsibilities:

1. Record Keeping: Maintain accurate and up-to-date financial records, including transactions, accounts payable/receivable, and payroll.
2. Budget Monitoring: Track spending against the approved budget and flag discrepancies.
3. Reporting Support: Assist the CFO in preparing financial reports and forecasts.
4. Invoice Management: Process payments and manage vendor relations.
5. Data Entry: Ensure timely and accurate entry of financial data into accounting systems.
6. Tax Compliance: Ensure compliance with local and international tax regulations, including filing returns and payments.
7. Tax Planning: Develop tax-efficient strategies to optimize the firm’s financial performance.
8. Reporting: Prepare tax reports and liaise with external auditors and tax authorities.
9. Regulatory Updates: Stay updated on changes in tax laws and assess their impact on the firm’s operations.
10. Risk Mitigation: Identify and mitigate potential tax risks to avoid penalties or disputes with authorities.

Responsibilities:

• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.

• Should have good technical knowledge.

• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing

• Candidates for assigned requisitions.

• Must have good experience in hiring Candidates.

• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other

• open-source platforms and have a good pipeline of passive candidates.

• Ability to work independently and multi-task in a fast-paced environment.

• Ability to communicate effectively with candidates and hiring managers.

• Maintaining an internal database of candidates as per their skill sets.

• Excellent sourcing skills.

Qualifications:

• Proven experience as an HR recruiter.

• Proficiency in English.

• Familiarity with Applicant Tracking Systems and resume databases.

• Experience with sourcing techniques.

• Self-motivated with a results-driven approach.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

We are looking for a performance marketer who can profoundly understand the user and plan search engine and display advertising to generate MQLs. You are someone who likes working with data and insights and making decisions based on it. You should be able to lead multiple performance marketing initiatives like Google Ads, Linkedin Ads, Facebook Ads, Display Ads, GDN, Bing Ads etc in international markets like MENA, USA, EMEA & SEA. An eager candidate to make an impact at Xoxoday and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define and execute the SEM & performance marketing strategy. It will include work like demand generation, landing pages, keywords research, Ad copies, competition research & analytics.
• Work closely with a range of cross-functional teams - product, design, marketing, and sales to craft highly effective, data driven campaigns on Google Adwords, Linkedin & Facebook.
• Understand and analyze campaigns regularly and optimize the CTR, CPL & CPA.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Expertise in Google Adwords campaigns for international markets.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands-on experience in Google Analytics, Google AdWords, Linkedin Ads, Facebook Ads, Hubspot CRM, Landing pages and Webflow.

You will be working closely with the growth marketing head and the marketing team members. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of work, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

A fast-growing PE funded Fintech SaaS company based in Bangalore with offices in Delhi, Mumbai, California, New York, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 2000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.