Dear Candidate,
Greetings from HCL Technologies Ltd.
- Make sense of Cyber security and compliance frameworks that apply to your business or industry
• Identify business risks, taking into account the role of your hosting service provider
• Determine which Cyber security controls are required to mitigate your identified risks
• Improve collaboration and communication during Cyber security Incident mitigation and response.
• Establish the necessary framework based on NIST Framework to maintain and continually improve your information security program over time based on evolving scope and emerging risks
• Document and track efforts for evidence collection and audit preparation
- will have primary responsibility for coordinating and implementing effective Cyber Security management across the account. This role will ensure that all Supplier obligations are met regarding compliance with Security guidelines, data protection, regulations, Supplier policies, and key controls.
- provide implementation and ongoing operation of Security management framework;
- be responsible for coordinating activities to address the key Security risk exposures;
- ensure Security awareness training of, and assistance in the implementation of robust Security management practices across Security operations;
- direct the design of controls to address emerging or new Security risk and compliance requirements;
- carry out regular and frequent assurance reviews of the design and operating effectiveness of Security controls;
- implement, monitor and report on key Security risk indicators to identify and address emerging risks;
- coordinate with other Service Providers and Security functions, to facilitate client’s audits and inspections;
- manage and report on responses and actions to address Security audit points, inspection deficiencies, or control weakness identified during normal operations.
- review outcome of cyber security risk assessment, timely implement open action items and report progress to stakeholders
- incorporate vulnerability testing as an integral part of change management
- Should have good knowledge of Cyber Security Framework and controls
- CISA ,CISM or CISSP certification should be preferred.
- Have good understanding of Security policy and process along with ITSM process.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Statestreet HCL Services
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JOB DETAILS:
* Job Title: Customer Success (B2B SaaS, USA)
* Industry: Technology
* Salary: Best in Industry
* Experience: 3 to 7 years
* Location: Bengaluru, Karnataka
Criteria
Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles
3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.
Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success
Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.
Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)
Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).
Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).
(Company): B2B SaaS (Technical complex)
Preferred
- Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.
Role & Responsibilities
If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.
You will work closely with the founders.
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Project Management
- Own customer delivery timelines and communication from kickoff to go-live.
- Track progress, call out blockers early, and keep customers updated without needing reminders.
- Run weekly status checkpoints and ensure every onboarding milestone lands on time.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.
Key Responsibilities
- Backend & API Engineering (60% Focus)
- Design and implement REST APIs and microservices for high-performance AI systems.
- Apply enterprise object-oriented programming best practices for secure, scalable backend services.
- Integrate AI-powered features with cloud-native architectures.
- Generative AI & LLM Development (40% Focus)
- Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
- Implement retrieval-augmented generation (RAG).
- Apply advanced prompt engineering and model tuning techniques for optimized results.
- Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).
What We’re Looking For
- 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
- 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
- Strong hands-on Python expertise and object-oriented design patterns.
- Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
- Proven track record delivering production-ready, scalable applications.
We’re Hiring: Business Development Manager – Corporate Sales 🌟
📍 Location: Bengaluru
🕒 Mon–Sat | 10 AM – 6:30 PM
🎓 Graduate | Exp: 6–11 Years
💼 Key Responsibilities:
🔹 Acquire new clients & drive corporate insurance sales
🔹 Cross-sell Health, Life, Liability & Property Insurance
🔹 Build & maintain strong client & insurer relationships
🔹 Lead & motivate team to achieve business goals
🔹 Ensure compliance, MIS reporting & renewals
💡 Must Have:
✔️ Insurance product knowledge
✔️ Strong client relationship & negotiation skills
✔️ Team leadership & communication skills
🌈 Perks:
💰 Competitive salary & incentives
🎯 Training & growth opportunities
🤝 Supportive, collaborative culture
🩺 Insurance coverage (GTL Policy)
Job Summary:
We are seeking a talented and motivated Full Stack Web Developer with strong expertise in frontend technologies (HTML, CSS, JavaScript, jQuery) and backend development using Python. The ideal candidate will be responsible for designing, developing, and maintaining responsive and interactive web applications.
Key Responsibilities:
- Develop user-friendly web interfaces using HTML5, CSS3, JavaScript, and jQuery
- Design and implement responsive web pages for cross-browser compatibility
- Build backend logic and RESTful APIs using Python (preferably with Flask/Django)
- Integrate frontend components with backend services for full functionality
- Debug, test, and optimize code for performance and scalability
- Collaborate with UI/UX designers and other developers for seamless integration
- Maintain documentation and participate in code reviews
- Stay updated with the latest trends and technologies in web development
Required Skills:
Frontend:
- Strong knowledge of HTML5, CSS3, JavaScript
- Experience with jQuery and DOM manipulation
- Understanding of responsive design and cross-browser compatibility
Backend:
- Solid foundation in Python programming
- Experience with web frameworks like Flask or Django
- Knowledge of database integration (SQL/NoSQL)
Other:
- Familiarity with RESTful APIs and JSON
- Basic knowledge of version control systems like Git
- Strong debugging and problem-solving skills
Preferred Qualifications:
- Bachelor’s degree in Computer Science, IT, or related field
- 1–3 years of experience in web development (for junior/mid-level roles)
- Experience with AJAX, Bootstrap, or other frontend libraries is a plus
- Exposure to cloud platforms (AWS, Azure, etc.) is an advantage
Benefits:
- Competitive salary and performance bonuses
- Flexible working hours / Hybrid or Remote options
- Learning and development opportunities
- Supportive and collaborative work culture
We are seeking a Production Support Engineer to join our team.
Responsibilites:
- Be the first line of defense for production and test environment issues.
- Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
- Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
- Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
- Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
- Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
- Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
- Keep up with info alerts, patching alerts, and delivery partners' activities.
- Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
- Manage and communicate about upcoming maintenance in the test environment on a daily basis.
- Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
- Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
- Submit Application Redirects tickets for planned maintenance after gaining approval from management.
- Participate in analysis and improvement of system performance.
- Host daily operational standup.
- Provide additional support to existing production support procedures and process improvements.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Plan and manage support for incident management tools and processes.
Requirements:
- Bachelor's Degree in computer science, engineering, or related field.
- AWS Cloud certification.
- 3+ years of relevant IT work experience with cloud experience.
- Knowledge of Java and microservice development and deployments.
- Understanding of the business processes behind applications.
- Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
- Strong oral and written communication skills, including process documentation.
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Proficiency in knowledge of computer systems, databases, and SharePoint.
- Knowledge of Splunk and AppDynamics.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptJob Title: Software Developer - CRM and Integrations
Why join us:
AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.
Primary Responsibilities:
1. Create and manage workflows and automations in Zoho CRM
a. Develop and implement workflows to streamline sales processes.
b. Automate repetitive tasks to increase efficiency.
c. Create custom functions and scripts for advanced automation needs.
2. Manage users and access controls in the CRM
a. Configure and maintain user roles and permissions.
b. Monitor and update access controls as needed.
c. Ensure data security and compliance with company policies.
3. Integrate CRM with other related software
a. Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.
b. Troubleshoot and resolve integration issues.
c. Ensure seamless data flow between systems.
4. Configure apps and workflows in cloud telephony and WhatsApp chatbot
a. Set up and customize cloud telephony systems and WhatsApp chatbots.
b. Create workflows to meet business needs.
c. Monitor and optimize configurations for performance.
5. Configure WhatsApp sales/marketing campaigns
a. Implement sales and marketing campaigns on WhatsApp.
b. Ensure alignment with provided content and strategy.
c. Monitor and report on campaign performance.
6. Create forms, reports, and dashboards
a. Design and develop forms to capture data using Google Forms and Zoho Forms.
b. Generate reports and dashboards from form entries for management review.
c. Create and maintain apps using Google Appsheets for inter-departmental use cases.
Educational Qualifications and Experience:
1. Bachelor’s degree in computer science, Information Technology, or a related field.
2. Preferred: Master’s degree in computer science, Information Technology, or a related field.
3. Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.
4. Proven experience in handling APIs to integrating between software and tools.
5. Experience in programming languages such as JavaScript, Python, or similar.
Skills Required:
1. Strong programming skills in languages such as JavaScript, Python, or similar.
2. Ability to troubleshoot and resolve technical issues promptly.
3. Strong project management and organizational skills.
4. Excellent communication and collaboration skills.
Optional but Preferred Skills (can be trained):
5. Proficiency in Zoho CRM, including workflow automation and custom functions.
6. Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.
7. In-depth understanding of CRM systems, specifically Zoho CRM.
8. Knowledge of cloud telephony systems and how they integrate with CRMs.
9. Familiarity with marketing automation tools and strategies.
10. Knowledge of software development best practices and lifecycle.
11. Awareness of current trends and advancements in CRM technologies and integrations.
12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.
should know share accounting, fin accounting, margin accounting, full knowledge of accounting working
ob Description: As a "Business Development Executive", you will be responsible for Lead generation, initial requirement analysis, scope analysis, creating functional flow documents & pre coding documentation like SRS, PPS, etc. technical and commercial documentation, client interaction and hand-holding during the project implementation. You are required to prepare project plan and execution strategy along with the Project Managers and serve as bridge between the client and the software development team. You will be handling client interaction and demos too. You can look at a decent base salary with lucrative incentives and a chance to work closely with the core team.
Requirements
Qualification: MCA/MBA in Systems, Commerce graduates with relevant exp also welcome.
Skill Set: Excellent command on written English, Business/System analysis, Project price/time estimation, Software marketing
Experience: 2-4 years
Location: Indore
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon