Senior Quality Lead

Job Opening: Marketing Manager – Retail Marketing (North India)

Department: Marketing

Location: North India (Extensive Travel Required)

🔍 Role Overview

We are looking for a high-energy, execution-focused Retail Marketing professional with strong experience working with retailers and franchise partners. The role focuses on driving store footfall, sales, and local brand visibility through cost-effective ATL/BTL campaigns and on-ground execution across North India. This position blends strategic planning with hands-on implementation.

🎯 Key Responsibilities

Retail & BTL Marketing

Plan and execute ATL, BTL, and retail marketing initiatives including catchment area marketing and in-store promotions

Drive localized marketing programs to increase store footfall and conversions

Work closely with franchise partners to support business growth

Brand Engagement & Activation

Execute high-impact, frugal marketing campaigns in collaboration with OEMs and brand teams

Ensure timely deployment of branding assets (POSM, signage, displays, in-store branding)

Optimize marketing budgets to maximize brand visibility across stores

Market Intelligence & Digital Support

Track competitor activities, market trends, and consumer insights

Support digital marketing initiatives that complement offline campaigns

Coordinate with agencies and vendors to meet timelines and KPIs

Cross-Functional Collaboration

Partner with sales, operations, creative, and tech teams for seamless execution

Take complete ownership of on-ground execution and problem-solving

Performance Tracking & Reporting

Track campaign ROI, store-level performance, and budget utilization

Prepare MIS reports and present actionable insights to leadership

✅ Qualifications & Experience

Education: MBA / PGDBM in Marketing

Experience: 3+ years in Retail Marketing / BTL Marketing

Background in Retail, Consumer Electronics, Mobile, Telecom, or Technology sectors preferred

Proven experience working directly with retailers or franchise networks

#Marketing #RetailMarketing #BtlMarketing #Retail #consumerelectronics #telecom #mobile #ATL #marketingmanager #Northindia #Retailmarketing

Role: Senior Security Engineer

Salary: INR 20-35L per annum

Performance Bonus: Up to 10% of the base salary

Location: Hulimavu, Bangalore, India

Experience: 5-8 years

About AbleCredit:

AbleCredit has built a foundational AI platform to help BFSI enterprises reduce OPEX by up to 70% by powering workflows for onboarding, claims, credit, and collections. Our GenAI model achieves over 95% accuracy in understanding Indian dialects and excels in financial analysis.

The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IITB, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).

What Work You’ll Do

• Be the guardian of trust — every system you secure will protect millions of data interactions.
• Operate like a builder, not a gatekeeper — automate guardrails that make security invisible but ever-present.
• You’ll define what ‘secure by default’ means for a next-generation AI SaaS platform.
• Own the security posture of our cloud-native SaaS platform — design, implement, and enforce security controls across AWS, Linux, and Kubernetes (EKS) environments.
• Drive security compliance initiatives such as SOC 2 Type II, ISO 27001, and RBI-aligned frameworks — build systems that enforce, not just document, compliance.
• Architect defense-in-depth systems across EC2, S3, IAM, and VPC layers, ensuring secure configuration, least-privilege access, and continuous compliance.
• Build and automate security pipelines — integrate AWS Security Hub, GuardDuty, Inspector, WAF, and CloudTrail into continuous detection and response systems.
• Lead vulnerability management and incident readiness — identify, prioritize, and remediate vulnerabilities across the stack while ensuring traceable audit logs.
• Implement and maintain zero-trust and least-privilege access controls using AWS IAM, SSO, and modern secrets management tools like AWS SSM or Vault.
• Serve as a trusted advisor — train developers, review architecture, and proactively identify risks before they surface.

The Skills You Have..

• Deep hands-on experience with AWS security architecture — IAM, VPCs, EKS, EC2, S3, CloudTrail, Security Hub, WAF, GuardDuty, and Inspector.
• Strong background in Linux hardening, container security, and DevSecOps automation.
• Proficiency with infrastructure-as-code (Terraform, CloudFormation) and integrating security controls into provisioning.
• Knowledge of zero-trust frameworks, least-privilege IAM, and secrets management (Vault, SSM, KMS).
• Experience with SIEM and monitoring tools — configuring alerts, analyzing logs, and responding to incidents.
• Familiarity with compliance automation and continuous assurance — especially SOC 2, ISO 27001, or RBI frameworks.
• Understanding of secure software supply chains — dependency scanning, artifact signing, and policy enforcement in CI/CD.
• Ability to perform risk assessment, threat modeling, and architecture review collaboratively with engineering teams.

What You Should Have Done in the Past

• Secured cloud-native SaaS systems built entirely on AWS (EC2, EKS, S3, IAM, VPC).
• Led or contributed to SOC 2 Type II or ISO 27001 certification initiatives, ideally in a regulated industry such as FinTech.
• Designed secure CI/CD pipelines with integrated code scanning, image validation, and secrets rotation.
• (Bonus) Built internal security automation frameworks or tooling for continuous monitoring and compliance checks.

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

I'm seeking someone passionate about design who wants to gain real-world product-building experience for their portfolio. Goalbook is an early-stage project—an AI-based goal assistant currently in the prototype phase. We're building the MVP to test market viability and refine the user experience.

I'm looking for a designer who’s excited about crafting intuitive, user-centered experiences and eager to understand user needs and expectations deeply.

Ideal candidate:

• Has strong UI design skills
• Is curious and committed to user research
• Is enthusiastic, self-motivated, and willing to learn
• Experience level doesn't matter—as long as you're driven to grow and create

If you're someone who loves turning ideas into thoughtful, usable designs, let’s connect!

We are seeking a Field Sales Executive to join our sales team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.

Key Responsibilities:

1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.

2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.

3. You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships.

4. Identify and understand client needs and requirements to provide appropriate solutions.

5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.

6. Maintain and update the customer database with accurate and detailed information.

7. Follow up on leads and maintain a high level of customer engagement.

8. Achieve daily, weekly, and monthly call targets and KPIs.

9.An effective sale representative must be an excellent communicator and have superior people skills.

10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

Requirements:

1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.

2. Excellent verbal and written communication skills in English.

3. Strong interpersonal skills and the ability to build relationships with clients.

4. Basic knowledge of IT solutions and services is preferred but not mandatory.

5. Ability to handle rejection and remain motivated and persistent.

6. Proficient in using MS Office Suite (Word, Excel, Outlook).

7. Comfortable working in a fast-paced and target-driven environment.

8. A degree in Business, Marketing, or a related field is a plus.

Responsibilities

• Translate functional requirements into technical design
• Interact with clients and internal stakeholders to understand the visulaisation and platform requirements in detail 
• Design, Develop and Deliver reusable components and front-end libraries
• Translate designs and wireframes into high quality code 
• Optimise components for maximum performance across a vast array of web-capable devices and browsers
• Work closely with QA team and ensure the application is bug-free

Candidate Requirements

• Strong knowledge for charts
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimisation
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Good understanding of asynchronous request handling, partial page updates, and AJAX4Familiarity with browser testing and debugging

• Experience on using Mendix Developer Studio for designing and developing Web-based
  applications
  Knowledge of web services
  Knowledge of export & importing data
  Knowledge of debugging the web services & microflows
  Understanding Data models and SQL Query Building
  Build applications using Schema Domain Entity Design, User Interface Development for
  Desktop, Tablet and Mobile devices
  Knowledge of building Microflows and Nanoflows and using Containers
  Understanding Data models and SQL Query Building
  Strong customer intrfacing and conflict resolution skills

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.