Assistant Manager – Marketing

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

We have opening for Store Manager role in Chennai and Hyderabad

Experience : 3 to 8 years

Need from Premium brand

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Required Qualifications

● Experience:

○ 5+ years of hands-on experience as a DevOps Engineer or similar role, with

proven expertise in building and customizing Helm charts from scratch (not just

using pre-existing ones).

○ Demonstrated ability to design and whiteboard DevOps pipelines, including

CI/CD workflows for microservices applications.

○ Experience packaging and deploying applications with stateful dependencies

(e.g., databases, persistent storage) in varied environments: on-prem (air-gapped

and non-air-gapped), single-tenant cloud, multi-tenant cloud, and developer trials.

○ Proficiency in managing deployments in Kubernetes clusters, including offline

installations, upgrades via Helm, and adaptations for client restrictions (e.g., no

additional tools or VMs).

○ Track record of handling client interactions, such as asking probing questions

about infrastructure (e.g., OS versions, storage solutions, network restrictions)

and explaining technical concepts clearly.

● Technical Skills:

○ Strong knowledge of Helm syntax and functionalities (e.g., Go templating, hooks,

subcharts, dependency management).

○ Expertise in containerization with Docker, including image management

(save/load, registries like Harbor or ECR).

○ Familiarity with CI/CD tools such as Jenkins, ArgoCD, GitHub Actions, and

GitOps for automated and manual deployments.

○ Understanding of storage solutions for on-prem and cloud, including object/file

storage (e.g., MinIO, Ceph, NFS, cloud-native like S3/EBS).

○ In-depth knowledge of Kubernetes concepts: StatefulSets, PersistentVolumes,

namespaces, HPA, liveness/readiness probes, network policies, and RBAC.

○ Solid grasp of cloud networking: VPCs (definition, boundaries, virtualization via

SDN, differences from private clouds), bare metal vs. virtual machines

(advantages like resource efficiency, flexibility, and scalability).

○ Ability to work in air-gapped environments, preparing offline artifacts and

ensuring self-contained deployment

Business Development Executive , Corporate sales

•                         KEY RESPONSIBILITIES
•                         
•                         Building an expertise with a range of technology products and solutions to handle prospective customers.
•                         Achievement of agreed targets and managing accounts.
•                         Draw up strategies to counter competition.
•                         Should possess capabilities to handle strategic activities.
•                         To generate leads and meet customers through field visits and product demonstrations.
•                         Should be able to know & understand the customer’s business, workflow & mapping the accounts.
•                         Should be able to develop new accounts and further enhance the revenue through the product and vertical growth.
•                         Closing of orders and follow up for payments/ Collecting necessary documents.KEY REQUISITES
•                         
•                         Should have experience in B2B / Corporate Sales
•                         Good in negotiation and customer handling skills.
•                         Excellent language fluency, good communication, presentation and interpersonal skills.
•                         Team handling experience will be added advantage.
•                         

Industry: IT-Hardware / Software 

Functional Area: Sales , Business Development

Role Category:Corporate Sales

Role:Sales/Business Development Executive

Education-

UG: Any Graduate

PG:MBA/PGDM

Wednesday Solutions is seeking a skilled and self-driven B2B Copywriter to join our dynamic team. This role is ideal for someone who thrives on converting ideas into impactful content that educates, engages, and drives results. You'll work closely with key personnel to capture the essence of what we do transform it into high-quality marketing assets.

Key Responsibilities:

• Content CreationWrite e-books that showcase expertise and thought leadership in our domain.
• Develop Email Education Courses (EEC) to nurture leads and provide actionable insights.
• Produce a weekly newsletter that informs, educates, and connects with our audience.
• Write social media posts that drive traffic and amplify engagement.
• Write compelling scripts for videos that captivate viewers and drive traffic.
• Workshops and CollaborationConduct workshops with key personnel to extract insights and data.
• Identify the tone of the brand voice to maintain consistency across all content.
• Translate discussions and ideas into polished content artifacts.
• Strategic ExecutionTake ownership of content projects from ideation to delivery, ensuring timely and high-quality outputs.
• Collaborate with cross-functional teams to align content with marketing objectives.
• Continuously refine content strategies to improve engagement and outcomes.

Outcomes Expected:

High-Quality Deliverables:

• Publish e-books.
• Launch Email Education Courses that educate and nurture the audience effectively.
• Distribute an engaging and informative weekly newsletter.
• Develop social media content that drives measurable traffic to key platforms.
• Craft impactful video scripts to boost engagement and brand awareness.

Effective Collaboration:

• Successfully conduct workshops to gather meaningful insights and align with stakeholders.
• Clearly define and adhere to the brand’s tone of voice in all outputs.

Autonomy and Accountability:

• Work independently, with minimal handholding, and deliver content that meets or exceeds expectations.
• Take ownership of deadlines and quality, demonstrating a strong sense of accountability.

Required Skills and Experience

• Proven Writing Expertise: Demonstrated ability to craft engaging and impactful B2B content across formats.
• Workshop Facilitation: Experience conducting interviews, workshops, or collaborative sessions with stakeholders.
• Self-Driven: Highly motivated, able to manage multiple projects with minimal supervision.
• Strategic Thinking: Ability to align content creation with broader marketing goals.
• Attention to Detail: A meticulous approach to maintaining consistency and quality across all deliverables.
• Digital Savvy: Understanding of content distribution strategies for email, social media, and digital platforms.

About the job

The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for product designing with the creativity that would produce an appealing and delightful user experience.

About the role and responsibilities

The UI/UX designer’s role encompasses a couple of the following responsibilities.

To be able to communicate and tell stories with animations

To understand, conceptualise and create storyboards for micro-animations and animations before the final animation

Working alongside UI/UX designers to enhance the experience of digital products

Frequently identify opportunities where motion design would enhance the user experience in digital solutions

Create high quality, creative and innovative animations in 2D and/or 3D

To have a keen interest in learning new tools and expand their horizon of knowledge

About the requirement

The UI/UX designer should have the following abilities

Proven motion design experience and a diverse portfolio to showcase one’s work

Strong storytelling skills and a solid foundation in the fundamentals of visual and motion design

Display the ability to work in different styles

Proficient in softwares like After Effects(presets and plugins), Photoshop, Illustrator, Figma, etc.

A keen eye for design aesthetics and details

Able to articulate ideas, both written and spoken, to drive impact

Good communication skills

Ability to work methodically and meet work in a fast-paced environment

The ability to create illustrations will be a plus

Prior experience with product company or digital products will be a plus

Degree / Certification in Design, Fine Arts or related field is a plus

This role is at high growth startup providing secure video hosting to media and e-learning businesses and thus in high requirement in current market. Site is at www.vdocipher.com. Already in revenues , profitable with 2000+ business customers across 40+ countries. Serving Petabytes of online video content. 

We use API-first approach to implement new features and create developer-friendly interfaces. We have a hybrid model between monolithic and micro-service system based on separation of concern and function.

Salary range -  is 21 to 26 LPA (CTC=Gross), The wide range is to accommodate candidates based on actual experience and skill set. ESOPs will also be granted.

2 to 5+ yrs of work experience expected.

Responsibilities

1. Developing new web services
2. Implementing new features to API
3. Provide secure authentication with role-based-access-controls.
4. Ensuring inter-operability of API with diverse customer frameworks through SDKs
5. Future-proofing of the API with unit testing and extensible design
6. Write and maintain API documentation
7. Choosing the right database and information flow for new features
8. Designing and maintaining the Database schema

Required skills

* Thorough knowledge of Nodejs development ecosystem

* Understanding of security practices and exploits on the web

* Handling authentication frameworks with jwt, oauth and related technologies

* Experience with stateless server apps for horizontal scaling

* Database best practices for optimizing query performance

* Understanding applications of relational vs no-sql databases

* Understanding of version control (Git, SVN)

* Basic understanding of a front-end web environment (HTML5, CSS)

* Write clean and reusable code by following coding standards

* Understanding of writing tests and automation frameworks

Hiring Process

1. Resume Shortlisting
2. 15 min Short introductory phone call 
3. Tech Round Interview 1 (75 mins)
4. 2nd Round Interview (Tech + HR , 1 hour 45 mins)

As a front end product engineer, you will work with product engineers & designers to improve the overall user experience, performance, reliability and scalability of our systems. From handling millions of messages/ payments a minute to extract buyer intent and priority for processing these transactions to building tools to trace and visualize payments made across a business you'll be involved in projects that span all aspects of the business. Our goals includes scaling and architecting systems to support advanced product features that may not be currently viable because of hard technical considerations. You'll collaborate with our small, but effective, framework team with a track record of highly impactful work for Finly.

WITHIN 1 MONTH, YOU'LL

• Complete Finly's new-hire training week, and learn Accounts Payable Processes & the various partners we work with to make Finly happen.
• Investigate, solve and release a bug fix to production. In order to do this you will ramp up on Finly's engineering stack by pair-programming with your teammates and attending engineering training sessions designed and presented by the team.
• Meet with cross-functional peers around the company to learn how the product functions.
• Complete your engineering starter project and deploy your first changes to production.

WITHIN 3 MONTHs, YOU'LL

• Learn Finly's technical stack and apply development patterns through your work.
• Engage in your first on-call rotation in Support Engineering to help diagnose and resolve production problems and customer issues
• Individually contribute reliably ship full features to customers.
• Estimate technical scope and time to complete major features and initiatives.

WITHIN 6 MONTHS, YOU'LL

• Move to new product vertical & initiative and start designing scalable frontend systems.
• Have made a visible impact on the product for all the users of Finly.
• Work closely with your team to remove roadblocks, educate on best practices and improve how we work.
• Be comfortable navigating most of frontend stack and infrastructure
• Be responsible for the planning, scoping, design, and implementation of new features
• Participate in interviewing and hiring, as a way to influence team growth and how our values inform our culture

WITHIN 12 MONTHS, YOU'LL

• Individually contribute and lead teams to reliably ship full improvements to our frontend services
• Define tools and standards for product engineering to measure performance impact of releases
• Drive service reliability by developing tooling that enables metric visibility using SLIs, SLOs, and SLAs
• Developing Production Readiness standards to ensure service reliability
• Help grow other engineers technically by mentoring, pairing and developing other learning opportunities
• Collaborate with engineering and product leadership to define priorities and set delivery goals

Your understanding of front-end technologies, web application dev, system design, will be put to the test. You will take up a project for a team and then move to another project.

Join us & have the authority and responsibility to make things happen!

Skills/Experience

Experience with complete flows involving timing closure of high speed digital design using scripting languages and design automation.

Has deep knowledge of Xilinx FPGA implementation and tools.

Experience in state of the art tools and flows.

Working knowledge in Verilog and System Verilog.

 Job Requirements

Bachelors in Electronics Engineering.

Strong knowledge of ASIC and/or FPGA design methodology and should be well versed in front-end design, simulation, and verification CAD tools.

Relevant FPGA/ASIC engineering design and verification experience is entertained.

Excellent verbal, written and communication skills are required.

Excellent follow-through, motivation, and persistence

Strong technical judgment and decision making abilities.

Knowledge of digital board design and signal integrity principles is a plus.