11+ IR Jobs in Delhi, NCR and Gurgaon | IR Job openings in Delhi, NCR and Gurgaon

• Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
• Front ending with all statutory/ labour inspections
• Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
• Compensation benchmarking for non corporate teams
• Proposing compensation structures, perks, benefits, incentives and increments for the workforce
• Creating the skill matrix and skill assessment guidelines for the workforce
• Drafting HR Policies/guidelines/formats applicable for the workforce
• Addressing grievances of employees
• Advising the management regarding all issues related to the workforce
• Handling performance assessment for workforce (Design and execution)
• Handling all disciplinary issues/ absconding/ termination cases
• Acting on behalf of the company with respect to employee matters/ litigation if any

What you must have:

Required Skills: Proficiency in CRM tools, Excellent Communication & Stakeholder Management, Cross functional collaboration, Amplitude, Mixpanel, GA4, Retention Strategy

Criteria:

• Candidate should have Experience: 6–8 years in Product Marketing, Lifecycle Marketing for digital-first or app-based businesses.
• Preferred industry exposure: Gaming, OTT, consumer tech, or subscription-led platforms or E-commerce environments.
• Understanding of lifecycle communication, retention strategies, and user segmentation.
• Strong understanding of user behavior, adoption funnels, and product-led growth.
• Hands-on experience in CRM and in-app communication campaigns.
• Proficient in analyzing funnel metrics, adoption KPIs, and deriving actionable insights.
• Strong stakeholder management and ability to collaborate with Product, Design, Data & Lifecycle teams.
• Experience with CRM tools such as CleverTap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics platforms (Amplitude, Mixpanel, GA4) and basic understanding of A/B testing / experimentation frameworks.

Description

Key Responsibilities

1. Drive Feature & Product Adoption

• Plan and execute go-to-market (GTM) and in-app communication strategies to increase awareness and usage of new or underutilized product features.

2. Convert User Insights into Messaging

• Analyze user behavior and pain points to craft clear, value-led positioning and messaging for features and product experiences.

3. Plan & Execute Cross-Channel Campaigns

• Run CRM, in-app, and creative communication campaigns to educate users, highlight feature benefits, and improve engagement.

4. Measure & Optimize Performance

• Track feature usage, conversion, and retention metrics to identify gaps and refine messaging, funnels, or user journeys.

5. Collaborate with Cross-Functional Teams

• Work closely with Product, Data, Design, and Lifecycle Marketing teams to ensure consistent communication and seamless product experience delivery.

Key Expected Outcomes

• Demonstrable growth in feature and overall product adoption across the platform.
• Smooth and timely GTM execution for new feature launches.
• Clear, consistent product communication across all channels and user segments.
• Data-backed continuous improvement informed by user feedback and performance insights.
• Strong collaboration and alignment between Product, Lifecycle, and Design teams, ensuring efficient rollouts and improved user experience.

Must-Have Requirements

• 6-8 years of experience in Product Marketing, Lifecycle Marketing, or similar roles in digital-first/app-led businesses (OTT, consumer tech, or subscription-based models preferred).
• Strong understanding of user behavior, adoption funnels, and product usage patterns.
• Hands-on experience executing CRM and in-app communication campaigns.
• Analytical mindset with the ability to interpret funnel metrics and convert insights into action.
• Excellent communication and stakeholder management skills.
• Strong written and verbal communication, with clarity in user-facing messaging.
• Ownership mindset with end-to-end accountability for campaign planning and execution.
• Understanding of digital platforms and OTT ecosystems.

Should-Have Requirements

• Experience working in OTT, entertainment, or consumer-tech environments with knowledge of content-driven user behaviors.
• Working knowledge of CRM tools such as Clevertap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics tools (Amplitude, Mixpanel, GA4).
• Exposure to A/B testing and experimentation frameworks.
• Comfort with data visualization platforms such as Appsflyer, Metabase, Looker, or Power BI.
• Understanding of lifecycle communication and retention-focused strategies.
• Ability to review or create campaign creatives with strong narrative alignment.
• Curiosity and storytelling capability to translate product features into user benefits.

Good-to-Have Requirements

• Prior experience in driving feature adoption or contributing to product-led growth initiatives.
• Experience working in high-growth, data-driven startup environments.
• Familiarity with marketing automation and experimentation tools.
• A creative eye for content, communication, and user experience design.

Success Metrics

• Feature Adoption Rate: % of users engaging with new features (7-day/30-day adoption).
• Feature Retention Rate: Repeat usage of adopted features.
• Campaign Engagement Metrics: CTR, CVR, and engagement uplift from CRM/in-app campaigns.
• Time-to-Launch Efficiency: Speed and accuracy of GTM execution.
• User Awareness: Improvement in survey scores or reduction in support queries.
• Cross-Functional Alignment: Execution efficiency with Product, Data, and Design teams.
• Impact on Retention & Watch Hours: Contribution of product marketing efforts toward user engagement KPIs.

Review Criteria

• Strong AI/ML Test Engineer
• 5+ years of overall experience in Testing/QA
• 2+ years of experience in testing AI/ML models and data-driven applications, across NLP, recommendation engines, fraud detection, and advanced analytics models
• Must have expertise in validating AI/ML models for accuracy, bias, explainability, and performance, ensuring decisions are fair, reliable, and transparent
• Must have strong experience to design AI/ML test strategies, including boundary testing, adversarial input simulation, and anomaly monitoring to detect manipulation attempts by marketplace users (buyers/sellers)
• Proficiency in AI/ML testing frameworks and tools (like PyTest, TensorFlow Model Analysis, MLflow, Python-based data validation libraries, Jupyter) with the ability to integrate into CI/CD pipelines
• Must understand marketplace misuse scenarios, such as manipulating recommendation algorithms, biasing fraud detection systems, or exploiting gaps in automated scoring
• Must have strong verbal and written communication skills, able to collaborate with data scientists, engineers, and business stakeholders to articulate testing outcomes and issues.
• Degree in Engineering, Computer Science, IT, Data Science, or a related discipline (B.E./B.Tech/M.Tech/MCA/MS or equivalent)
• Candidate must be based within Delhi NCR (100 km radius)

Preferred

• Certifications such as ISTQB AI Testing, TensorFlow, Cloud AI, or equivalent applied AI credentials are an added advantage.

Job Specific Criteria

• CV Attachment is mandatory
• Have you worked with large datasets for AI/ML testing?
• Have you automated AI/ML testing using PyTest, Jupyter notebooks, or CI/CD pipelines?
• Please provide details of 2 key AI/ML testing projects you have worked on, including your role, responsibilities, and tools/frameworks used.
• Are you willing to relocate to Delhi and why (if not from Delhi)?
• Are you available for a face-to-face round?

Role & Responsibilities

• 5 years’ experience in testing AIML models and data driven applications including natural language processing NLP recommendation engines fraud detection and advanced analytics models
• Proven expertise in validating AI models for accuracy bias explainability and performance to ensure decisions eg bid scoring supplier ranking fraud detection are fair reliable and transparent
• Handson experience in data validation and model testing ensuring training and inference pipelines align with business requirements and procurement rules
• Strong skills in data science equipped to design test strategies for AI systems including boundary testing adversarial input simulation and dri monitoring to detect manipulation aempts by marketplace users buyers sellers
• Proficient in data science for defining AIML testing frameworks and tools TensorFlow Model Analysis MLflow PyTest Python based data validation libraries Jupyter with ability to integrate into CICD pipelines
• Business awareness of marketplace misuse scenarios such as manipulating recommendation algorithms biasing fraud detection systems or exploiting gaps in automated scoring
• Education Certifications Bachelors masters in engineering CSIT Data Science or equivalent
• Preferred Certifications ISTQB AI Testing TensorFlowCloud AI certifications or equivalent applied AI credentials

Ideal Candidate

• 5 years’ experience in testing AIML models and data driven applications including natural language processing NLP recommendation engines fraud detection and advanced analytics models
• Proven expertise in validating AI models for accuracy bias explainability and performance to ensure decisions eg bid scoring supplier ranking fraud detection are fair reliable and transparent
• Handson experience in data validation and model testing ensuring training and inference pipelines align with business requirements and procurement rules
• Strong skills in data science equipped to design test strategies for AI systems including boundary testing adversarial input simulation and dri monitoring to detect manipulation aempts by marketplace users buyers sellers
• Proficient in data science for defining AIML testing frameworks and tools TensorFlow Model Analysis MLflow PyTest Python based data validation libraries Jupyter with ability to integrate into CICD pipelines
• Business awareness of marketplace misuse scenarios such as manipulating recommendation algorithms biasing fraud detection systems or exploiting gaps in automated scoring
• Education Certifications Bachelors masters in engineering CSIT Data Science or equivalent
• Preferred Certifications ISTQB AI Testing TensorFlow Cloud AI certifications or equivalent applied AI credentials

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

🚨 Priority Requirement – Salesforce Architect

📍 Locations: Bengaluru, Mumbai, Hyderabad, Delhi, Mohali, Pune

⏰ Shift: Noon

We are hiring a Salesforce Solution Architect to lead transition from Salesforce Classic to Lightning.

Why this role matters:

This position will drive scalable, user-friendly solutions leveraging native Salesforce capabilities, reducing custom technical debt, and enabling a seamless associate experience across resident services and call centers.

Key Responsibilities:

Lead the end-to-end migration strategy from Classic to Lightning.

Redesign data models (standardize Leads/Opportunities where applicable).

Configure Lightning features: Dynamic Forms, Flows, Omni-Channel, Lightning Pages.

Recommend and implement AppExchange solutions.

Collaborate with cross-functional teams to deliver incremental releases.

Ensure compliance with security, profiles, and permission sets.

Act as a trusted advisor for Salesforce roadmap planning.

Qualifications:

✔ 6+ years Salesforce experience (3+ years in Lightning).

✔ Strong expertise in Service Cloud, Marketing Cloud, case management & digital engagement.

✔ Hands-on Classic-to-Lightning migration experience.

✔ Deep understanding of low-code/no-code tools (Flows, Dynamic Actions).

✔ Salesforce Certified Application/Solution Architect (preferred).

✔ Excellent communication & stakeholder management skills

If this is inline with what you are looking at, please share your resume here

A tick against the following skill sets would surely strengthen the candidature

• Strong PHP, JS fundamentals
• PHP frameworks: PHP Laravel
• JS frameworks: Vue.JS
• RDBMS: MySQL, Mongo DB

What you need to have:

Purpose

We are looking for Sr. Laravel Developer. The candidate must have Good level of proficiency in PHP, MySQL, object-oriented JavaScript, HTML5, CSS3, AJAX, XML, JSON required and Write clean PHP code in a timely and scalable way.

Key Responsibilities

• Responsible to Code, Test, Deploy and Scale SaaS-based Products using PHP, MySQL, with Laravel and Lumen MVC framework.
• Can write functional requirement documents and guides others within the project / team.
• Develop, write and implement software programming applications following established architecture standards as well as software development and project management methodologies.
• Integrate / Develop to third-party APIs.
• Write high quality code using the guidelines and effectively debug the code; perform code review of junior members.
• Azure or Aws cloud knowledge is good to have.
• Proficient understanding of code versioning tools, such as SVN, GIT.
• Build and implement web applications and back-end services that integrate with mobile applications.
• Build reusable code and libraries for future use & Optimize application for maximum speed and scalability.
  
  

Skills

• Strong coding experience with Laravel (5.5 and above) and Lumen
• Knowledge of PHP frameworks like CodeIgniter / YII / Zend / Joomla / Drupal etc will be a plus point.
• Strong skills in OOPs PHP, MySQL, CSS, HTML5, jQuery, JavaScript, AJAX, Web Services, JSON.
• Must have used frameworks such as JQuery /Angular/ React JS/Backbone.
• Strong knowledge of design patterns and OOPs concepts.
• Experience with databases like MySQL / MariaDB / Postgres.
• Experience in Source Code Versioning GitHub / GitLab / BitBucket and continuous integration tools like Jenkins.
• Working knowledge of XML / JSON and third-party APIs.
• Good to have skills: knowledge of non-relational databases like MongoDB; Exposure to Varnish, Redis, Elastic Search, Apache Solr.
• Payment processing integration experience in a PCI compliant environment is a plus
  Understanding of web and application security (OWASP)
• Experience in common third-party APIs (Google, Facebook, Twitter, Instagram, etc.)
• Good written and verbal communication with good analytical and multitasking skills
  
  

1. Work with Angular2, NodeJS, Meteor, and MongoDB as the stack to develop newer functionalities for our platform
2. Deploy application on AWS/ Google Cloud infrastructure
3. Monitor the application regularly and fix bugs
4. Work with team to create scalable and robust infrastructure from experts