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• Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
• Front ending with all statutory/ labour inspections
• Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
• Compensation benchmarking for non corporate teams
• Proposing compensation structures, perks, benefits, incentives and increments for the workforce
• Creating the skill matrix and skill assessment guidelines for the workforce
• Drafting HR Policies/guidelines/formats applicable for the workforce
• Addressing grievances of employees
• Advising the management regarding all issues related to the workforce
• Handling performance assessment for workforce (Design and execution)
• Handling all disciplinary issues/ absconding/ termination cases
• Acting on behalf of the company with respect to employee matters/ litigation if any

What you must have:

Strong Ad Operations Profiles

Mandatory (Experience 1) – 1+ years of hands-on experience in Digital Ad Operations or Programmatic Advertising.

Mandatory (Experience 2) – Practical exposure to DSPs and DV360 for campaign setup, execution, optimization, and reporting.

Mandatory (Experience 3) – Strong understanding of LinkedIn, Meta, and Facebook Ads platforms; ability to coordinate campaign execution per media team plan.

Mandatory (Experience 4) – Proficiency in DoubleClick Campaign Manager (DCM) or similar 3rd-party ad servers for trafficking and tag management.

Mandatory (Experience 5) – Ability to perform QA testing of creative assets, troubleshoot delivery issues, and ensure tracking accuracy.

Mandatory (Experience 6) – Skilled in Excel-based reporting, reconciliation, and campaign data analysis.

Mandatory (Company) – Must have worked in a digital media agency or AdTech environment executing live campaigns.

Key Responsibilities

• Assist in preparing project execution plans, schedules, and task allocations.
• Coordinate daily activities between field, processing, QA, CAD, and reporting teams.
• Maintain daily/weekly trackers and ensure workflow adherence and timely task completion.
• Manage project documentation including DPRs, logs, QA/QC sheets, and data records.
• Facilitate submission of raw data, processed data, and deliverables to clients.
• Track client feedback, manage revisions, and ensure timely data approvals.
• Support billing activities through measurement sheets, progress reports, and submission logs.
• Coordinate with clients for progress updates, scheduling, and deliverable acceptance.
• Identify project risks, track issues, and ensure timely resolution.

Key Performance Indicators (KPIs)

• On-time completion of milestones and deliverables.
• Accuracy and completeness of documentation and reports.
• Timely billing and reduced invoice approval delays.
• High client satisfaction levels.
• Improved workflow efficiency and reduced rework.

Preferred Qualifications & Skills

• Bachelor’s degree in Engineering, Geomatics, GIS, Management, or related fields.
• Experience in LiDAR, Drone Survey, GIS, CAD, or engineering project environments.
• Strong organizational, multitasking, and coordination abilities.
• Proficiency in MS Excel, MS Project, Google Workspace, and documentation tools.
• Strong communication and interpersonal skills.

Job Overview: We are seeking a skilled MERN Stack Developer responsible for designing and developing robust and scalable web applications. The ideal candidate will have a strong understanding of the entire web development process (design, development, and deployment) and be proficient in the MERN stack: MongoDB, Express.js, React.js, and Node.js.

Key Responsibilities:

• Full Stack Development: Design, develop, and deploy full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• API Development: Build RESTful APIs and integrate them with front-end components.
• Database Management: Design, manage, and optimize MongoDB databases for high-performance and scalability.
• UI/UX Collaboration: Work closely with UI/UX designers to implement responsive and user-friendly interfaces.
• Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
• Testing and Debugging: Perform unit testing, debugging, and integration testing to ensure the quality and functionality of the application.
• Version Control: Use Git for version control and collaborate with other developers on code management.
• Continuous Learning: Stay up-to-date with emerging technologies and best practices in web development and apply them to projects.

Required Skills and Qualifications:

• Proficiency in:
• React.js: Strong understanding of React.js and its core principles, including hooks, state management, and component lifecycle.
• Node.js & Express.js: In-depth knowledge of Node.js and Express.js for server-side development.
• MongoDB: Experience with MongoDB for database design, development, and optimization.
• JavaScript/ES6+: Proficiency in modern JavaScript (ES6+) and understanding of asynchronous programming.

SEO Team Lead Job Description

• Perform keyword research
• Develop keyword plans through conducting keyword research on a regular basis to generate content ideas and optimise existing content
• Plan and oversee the entire website architecture, restructuring page hierarchy where necessary
• Optimise web pages such as the homepage, landing pages, blog posts, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings
• Conduct regular technical SEO audits and work with the web development team to fix technical website issues (e.g. slow page load speeds, page crawl errors, and duplicate content) that may negatively impact organic search rankings
• Conduct full-scale SEO audit (technical, on-page, and off-page) on both mobile and desktop website versions to provide recommendations for improvement in key areas such as keyword optimization on meta tags and images, content quality, and link building
• Implement local and international SEO techniques across local (Google My Business listings) and international websites
• Measure key SEO metrics such as organic traffic, ranking positions, domain authority and provide recommendations for improvement
• Perform competitive analysis to benchmark current SEO performance against competitors and devise strategies to surpass competitors
• Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices
• At least 1 years of experience as SEO team lead or similar role
• Digital Marketing Agencies experience would be preferred 

Why should you join us:

• · Fixed working timings- 5 days working
• · Attractive Incentives
• · Young & Vibrant work culture

• Job Location: Block A-128, Sector-63, Noida
• Salary Package: Depends on skills
• Working Days: Monday to Friday

IT Sales Communication Skills Business Development Outsourcing

Mobile Development Software Marketing IT B2B Sales Application Development Client Servicing Software Sales Learning Management Web Development Software Solution Sales Client Relationship

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.