We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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We are looking for a creative and detail-oriented Graphic Designer with 3 months to 1 year of internship or professional experience. The ideal candidate should not be a beginner or blank slate - they must already have hands-on experience with design tools and a basic understanding of design principles and workflows.
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- Layout and composition
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Industry: Information Technology
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Experience: 0–3 years in IT Hardware / Infrastructure Sales
Qualification: Any Graduate (Technical background preferred but not mandatory)
Role Overview
We are seeking a motivated and dynamic IT Hardware Sales Executive to join our team. The role involves selling IT Hardware solutions including Servers, Storage, Networking equipment, Desktops, Laptops, and related components. The ideal candidate should have prior experience in IT hardware sales, fair knowledge of IT components and the ability to build and maintain strong client relationships.
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- 0–3 years of proven experience in IT hardware / IT infrastructure sales.
- Fair knowledge of IT components (Servers, Networking, Storage, end-user devices).
- Strong communication, negotiation, and presentation skills.
- Ability to build long-term client relationships and maintain a customer-first approach.
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- Self-driven, proactive, and able to work independently as well as in a team.
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to work with leading IT Hardware vendors and solutions.
- Growth and career advancement in IT Infrastructure sales.
- Dynamic and supportive work environment.
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· Basic understanding of JVM.
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- Game Development across genres: RPG, MMORPG, Hyper-Casual & more
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