
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Similar jobs
About Product :
Instanodes:
Instanodes is a leading provider of Web3 infrastructure, offering robust and scalable solutions for blockchain developers and businesses. Our mission is to simplify the complexities of blockchain technology, enabling our clients to focus on building innovative and disruptive applications. We are passionate about empowering the decentralized future and are seeking a talented and driven Product Manager to join our team.
About the Role:
We are looking for an experienced and entrepreneurial Product Manager to lead the growth and development of Instanodes. You will be responsible for the overall product strategy, roadmap, and execution, with a keen focus on driving P&L, securing fundraises, and shaping the long-term vision of the product. You will work closely with engineering, marketing, sales, and leadership to ensure Instanodes remains at the forefront of the Web3 infrastructure landscape.
Responsibilities:
- Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap for Instanodes, aligning with the company's overall goals and objectives.
- Market Analysis & Competitive Intelligence: Conduct in-depth market research, analyze competitor offerings (Zeeve, Alchemy, Quicknode, etc.), and identify opportunities for differentiation and growth.
- User Research & Customer Understanding: Deeply understand the needs and pain points of Web3 developers and businesses through user research, customer interviews, and data analysis.
- Product Development & Execution: Translate user needs into detailed product specifications and user stories, prioritize features, and manage the product backlog. Collaborate closely with engineering to ensure timely and high-quality product delivery.
- Go-to-Market Strategy & Launch Planning: Develop and execute go-to-market strategies for new product features and releases.
- Growth & Metrics: Define and track key performance indicators (KPIs) to measure product success. Analyze product usage data to identify areas for improvement and growth.
- P&L Management: Own the P&L for Instanodes, focusing on revenue generation, cost optimization, and profitability.
- Fundraising: Support fundraising efforts by developing compelling investment materials, presenting to investors, and contributing to due diligence processes.
- Team Leadership & Collaboration: Foster a collaborative and high-performing product team environment. Mentor and guide junior product team members.
Qualifications:
- 5+ years of experience in product management, with a focus on B2B SaaS or infrastructure products.
- Strong understanding of blockchain technology, Web3 concepts, and the decentralized ecosystem.
- Familiarity with the competitive landscape of Web3 infrastructure providers (Zeeve, Alchemy, Quicknode, etc.).
- Proven track record of successfully launching and growing products.
- Excellent analytical and problem-solving skills.
- Strong communication, interpersonal, and presentation skills.
- Experience with agile development methodologies.
- Experience with P&L management and fundraising is a plus.
Responsibilities
Independent ability to execute Upgrades, OS/DB migration projects, S/4 HANA conversion and resolve issues on your own. Lead the team technically on Production support and resolve day to day technical issues Gather requirements, design, architect and implement optimal solutions for SAP landscape based on client’s requirements Should be willing to work on USA time zone as project demands
SKILLS & EXPERIENCE
Complete architectural know-how of ABAP and JAVA stacks and of other BASIS activities
Very good knowledge and experience on Cloud architecture (AWS, Azure, GCP)
Ability to gather Client's business requirements and implement them with optimal technical solutions
Experience and deep knowledge of SAP systems, including S/4HANA, and the required architecture and infrastructure to support them
Provide recommendations and guidance on the SAP platform and tools
Should lead a BASIS team and act as a SPOC for customers for the production support and Project activities
Strong knowledge & hands-on experience in technical planning, implementation, upgrades, migration and maintenance of various SAP modules on premise and on cloud (preferable)
Must have strong SAP Basis skills on Operating Systems Linux/Unix, and Windows
Strong experience in most of the database like Oracle, HANA, MSSQL, DB2, Sybase and MaxDB. Table administration, Performance tuning, Backup and restore, point-in time recovery on these databases
Knowledge of infrastructure, especially cloud infrastructure is a big plus
Experience in OS/DB/Infrastructure migration especially HANA migration using SUM/DMO from any source database like Oracle/SQL/DB2
Experience in Unicode conversion and S/4 HANA migrations
Hands on experience in SAP systems sizing including HANA landscape
Good experience in HANA installation, administration and maintenance in scaled up and scaled out landscape
Expertise in configuration of SAP systems not limiting to ECC, CRM, SRM, SCM, Portal, BW, PI, GRC, GTS, MDG, MDM, HCM, EWM, Solution manager
Experience in most of these - TREX, Live cache, BEx reporting, NWDI, FIORI, Web dispatcher, BOBJ, BODS, IS, Content Server, SLT, Pre-calc, etc.
Experience in System refresh, system copy, Client copy, Client export/import
Experience in EHP upgrades, SP updates, Patches, kernel upgrades and so on
Experience with Solution manager 7.1/7.2 EWA configuration, Setup systems monitoring, Root cause analysis, Automated monitoring and alerting setup, E2E implementation of Solman
Experience in High availability setup in Unix and Windows with various clustering tools, and disaster recovery setup
Experience in security activities like central user administration, managing roles and profiles of various business systems, SSO configuration, integrating with active directory, etc.
Big plus to have automation and scripting skills on any of the BASIS activities like System Refresh, transports, monitoring, etc.
Mentor Junior staffs to train them in various support and project activities
Should possess strong problem solving and analytical skills and demonstrate strong technical leadership to solve customer problems
Excellent communication (verbal and written) & interpersonal skills
QUALIFICATION
15 years’ experience as SAP Basis Engineer
SAP Netweaver, HANA, OSDB migration, Cloud (AWS/Azure) certifications preferable
2+ full lifecycle SAP implementations, 2+ upgrades, 2+ migrations/conversions, 2+ support projects
Good infrastructure knowledge on Network, Storage, etc.

Technical Experience :
- Net development work experience
- Proficiency in NET Development with Asp.net and MVC.
- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns
- Experience in database MS SQL Server.
- Experience with version control systems GitHub and Bitbucket
Professional Attributes :
1. Should have good communication Skills
2. Should be a good team player
3. Should be able to work independently and under pressure
4. Should have good logical and analytical thinking




- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognize and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon’s business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.

Detailed Job Description:
Requisition No. |
Position Name |
Primary Skill |
Exp |
Location |
35481 |
Java Technical Lead |
Java, Spring Boot, Spring, Any ORM, Working experience in TCS Bancs or Integration Working Experience in ISO20022, SWIFT, Remittance (Mandatory) |
6- 8 yrs |
Noida |
Mandatory:
- 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
- 1-3 years of experience working as a technical lead.
- Working Experience in ISO20022, SWIFT, Remittance ( Mandatory)
- Language & Frameworks: Java, Spring Boot, Spring, Any ORM ( Mandatory)
Preferred:
- Working experience in TCS Bancs or Integration with TCS Bancs
- Database: SQL Server
- Working experience in managing projects in Java Stack.
- Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture
Type – Permanent
Candidate should be ok for On shore travel (Singapore Travel) coming in next 3 months (for at least 1 month as when required)
- Configure assets as per their compliance applications.
- Does Hardware and software related troubleshooting.
- Addressing Application related concerns via a remote tool
- Address escalation and priority concerns (VIP users)
- Trouble shooting on all kind of desktop calls.
- Configuring network services such as LAN. Win proxy & DNS services.
- Installation & Troubleshooting of printer calls.
- Configuration of MS Outlook, Outlook Express & solving related problems on user systems.
- Installing & configuring different Windows based Application Software’s.
- Configuring and troubleshooting for RDP.
- Installing & configuring client system to the domain.
- Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems.
- User profile management.
- Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users.

We’re looking for someone with a passion for programming and for writing code.
Responsibilities:
1. Write efficient code
2. Design Robust, scalable feature.
3. Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
Requirements:
1. Work exp in Ruby On Rails
2. Exp in software development.
3. Knowledge of front rnd such as javacript, HTML, CSS, JQuery.
4. Good knowledge of relational databases.
5. Working knowledge of NoSQL databases


- Develop and execute both manual test scripts/cases based on analyzed requirements for the Hematology Medical Device.
- Investigates software, hardware, system problems and determines root causes for failures.
- Report and track the defects to closure, support for defect investigation, validate defect fixes and analyze the impact of fixes.
- Be involved in test lab management and improvement of test process activities.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, Biomedical Engineering or other relevant degree and 6+ years of relevant experience
- Work Experience Requirements: 6 or more years of experience in developing software system test designs and procedures.
- Experience in testing of software systems, preferably related to medical instrumentation
- Able to evaluate system specifications and requirements for completeness and testability
- Able to generate test designs and procedures from specifications and use cases, using industry-standard test design techniques, with minimal guidance
- Good understanding of software testing methodologies
- Experience with Requirements Management and Traceability
- Experience with Automated Software Testing is a plus
- Able to Document specifications, and or test documentation
- Able to execute test procedures manually, with minimal guidance
- Ability to work independently and proactively with minimal direction.
- Excellent communication skills. Ability to interface with various internal and external stakeholders.
- Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems, a plus.
Nice to Have
- Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus


