
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 3+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Java development
· Experience working with databases and/or CRM systems.
· Experience with, or willingness to learn the Salesforce platform
Secondary Skills (nice to have)
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· Experience building and maintaining Salesforce AppExchange apps.
· AWS ecosystem and tools, developing for serverless environments.
· Front-end expertise: HTML, CSS, JavaScript, etc.
· Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable.
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
2. Handle the overall recruitment including preparing job descriptions, analyzing job requirements, and finalizing candidates
3. Design and implement the sourcing strategy
4. Ensure compliance with SOPs and company policies
5. Design the organization structure keeping in view the future expansion plans
6. Ensure optimum utilization of human resources i.e., manpower planning and deployment
About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.
Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business.
What are we looking for?
- Must have proven experience of selling software services in International Markets.
- If not services we can consider people with experience of selling software products as well.
- Somebody who has experience of end to end sales cycle
- Somebody who has worked in a revenue based target environment.
- Should be mature, empathetic, self-driven and creative.
- Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
- Adapative for working as per different timezone.
- Should able to take at least 6 to 7 Introduction meetings with clients.
Benefits:
- Opportunity to build & scale the Sales team
- Incentives on achieving the targets
- Work from home on an approval basis
- Opportunity to travel & represent organisation on various forums, conferences etc.


Sizzle is an exciting new startup in the world of gaming. At Sizzle, we’re building AI to automatically create highlights of gaming streamers and esports tournaments.
For this role, we're looking for someone that loves to play and watch games, and is eager to roll up their sleeves and build up a new gaming platform. Specifically, we’re looking for a technical program manager - someone that can drive timelines, manage dependencies and get things done. You will work closely with the founders and the engineering team to iterate and launch new products and features. You will constantly report on status and maintain a dashboard across product, engineering, and user behavior.
You will:
- Be responsible for speedy and timely shipping of all products and features
- Work closely with front end engineers, product managers, and UI/UX teams to understand the product requirements in detail, and map them out to delivery timeframes
- Work closely with backend engineers to understand and map deployment timeframes and integration into pipelines
- Manage the timeline and delivery of numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
- Keep track of all dependencies between projects and engineers
- Track all projects and tasks across all engineers and address any delays. Ensure tight coordination with management.
You should have the following qualities:
- Strong track record of successful delivery of complex projects and product launches
- 2+ years of software development; 2+ years of program management
- Excellent verbal and communication skills
- Deep understanding of AI model development and deployment
- Excited about working in a fast-changing startup environment
- Willingness to learn rapidly on the job, try different things, and deliver results
- Bachelors or masters degree in computer science or related field
- Ideally a gamer or someone interested in watching gaming content online
Skills:
Technical program management, ML algorithms, Tensorflow, AWS, Python
Work Experience: 3 years to 10 years
Responsibilities
- Identify new sales opportunities and handle inbound calls to follow up
- Make cold calls and emails to explore sales opportunities
- Achieve quarterly milestones and close sales
- Regularly study accounts and identify important players
- Collaborate with digital marketing/ other teammates and to work towards closing deals
- Maintain a detailed database with all information on the prospects
- Provide product demos and participate in events, etc.
Requirements
- Prior experience as an Inside Sales Representative in B2B/B2C space
- Should have done a similar role in the past with a Software company, with at least 1+ years’
- experience in Technology/ SaaS product Sales
- Strong sense of communication in English is mandatory and phone skills
- Preferably an MBA or an Engineer (not a must though)
- Great sales acumen with excellent communication and presentation skills
- Go-getter, or a self-motivated person
- B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market


Humancloud Technologies is a leading digital technology and innovation partner
transforming businesses across the globe through its services and solutions. We
believe in helping our businesses stay ahead of the curve by enabling them to
leverage the new-age technology services of Blockchain, IoT, Cloud and Experience
Design. We, at Humancloud, have nurtured ideas from validation to production
and shaped them into scalable businesses.
An experienced IIT Delhi alumni leadership coupled with a team of talented and
supportive peers look forward to your onboarding.
Job Description: Full Stack Developer ( React & Node )
Requirements & Responsibilities :-
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of
web-capable devices and browsers
● Strong proficiency in JavaScript, including DOM manipulation and the
JavaScript object model
● Thorough understanding of React.js and its core principles. Redux is a must.
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Experience with front-end development tools such as Babel, Webpack, NPM,
etc.
● Good knowledge of Node-Express framework. Restful APIs understanding is a
must
● Ability to understand business requirements and translate them into
technical.
● Working knowledge of SQL and NoSQL Databases.
● Strong agile/scrum development experience
● Strong collaboration and communication skills within distributed project
teams.
● Flexible to work at the client location.
● Excellent written and verbal communication skills
Desired Qualification and Experience :
● Minimum undergraduate in Computer Science, MCA or Statistics from a Tier 1
academic institution
● Minimum 2 years of professional experience as a full-stack developer
Why Join Us:-
Are you inquisitive? Are you someone who believes in facing the odds with the
determination to drive ideas forward? Then, Humancloud Technologies is the place
for you.
At Humancloud Technologies, we are committed to fostering a culture of innovation,
integrity, passion, courage and empathy. We believe in human potential and
the numerous ways it can serve humanity through adopting technology. If you
share a similar belief, then we welcome you to join us.
For Further Information:
Visit our website: www.humancloud.co.in
Follow us on social media: LinkedIn
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.


Detailed Job Description :
Exp – 4- 8 Years
Primary Skill - (3 yrs min in React is required), Typescript/Javascript, HTML/CSS, should be ok

About Us:
MirrAR is a fastest growing high-tech startup building innovative Augmented Reality and Virtual Reality solutions. MirrAR has a strong presence in Jewellery Virtual Try On solution and it's web based AR is one of the fastest algorithms in the world.
MirrAR also has a consulting division that supports developing cutting edge business solutions across multiple industries for it’s clients in US and Middle East.
More details at our website: http://www.mirrar.co/" target="_blank">mirrar.co
Job description:
· Convert the business requirements & specifications and client vision into a tangible digital product by creating UX wireframes using latest UX tools and methodologies.
· Proactively communicate and collaborate with external and internal stakeholders to ensure the wireframes & flows are understood and implemented correctly.
· Perform UX research & UX audits for products to enhance them as per the user needs.
· Present, explain & defend designs to clients.
· Perform UX analysis to help clients solve complex UX challenges in their products and make the experience joyful for the end-users.
· Ensure latest UX trends & insights are reflected in the digital product.
Skills & Experience:
· Candidate who has the appetite to quickly learn, highly enthusiastic and able to clearly communicate.
· Basic experience in prototyping tools such as XD, Figma, In-Vision, etc.
· Understanding of digital technologies, good knowledge on Web Technologies and Mobile application design guidelines.
· Strong experience in creating sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.
· Ability to interact professionally with a diverse group acting as a liaison between technology teams, support teams and business units.
· Strong experience in designing complex solutions for web and mobile applications (preferred).
· Outstanding presentation and leadership skills.
Salary: 1.8L – 2.4L Per Annum
Experience: 0 to 2 years
Job Location: Chennai (Remote)
- Obtains client information from online databases.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Skills and Qualifications:
- Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

