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• Configure assets as per their compliance applications.
• Does Hardware and software related troubleshooting.
• Addressing Application related concerns via a remote tool
• Address escalation and priority concerns (VIP users) 
• Trouble shooting on all kind of desktop calls. 
• Configuring network services such as LAN. Win proxy & DNS services. 
• Installation & Troubleshooting of printer calls. 
• Configuration of MS Outlook, Outlook Express & solving related problems on user systems.  
• Installing & configuring different Windows based Application Software’s. 
• Configuring and troubleshooting for RDP.  
• Installing & configuring client system to the domain. 
• Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems. 
• User profile management. 
• Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users. 

IAM -Security Engineer

About the Role:

We are seeking an Identity and Access Management (IAM) Security Engineer with Business Analyst exposure to join our team. In this role, you will combine your technical expertise in IAM security with business analysis skills to strengthen our security landscape and enhance alignment between technology solutions and business objectives. You'll work on designing, implementing, and managing security controls while collaborating across business and technology teams to deliver value-driven solutions.

Key Responsibilities:

Stay updated on IAM security best practices and integrate approved patterns into development operations and continuous delivery/improvement processes.

Design and implement security controls to protect systems while ensuring alignment with business objectives and requirements.

Manage existing IAM and Data Protection platforms and build new capabilities to support internal and external customer needs.

Develop automated security solutions tailored to business requirements, ensuring scalability and efficiency.

Collaborate with operations teams to ensure seamless handoff, proper documentation, and full acceptance of work.

Design and consult on enterprise security control architectures to meet both technical and business goals.

Partner with business and technology teams to maintain and improve the security technology stack, including identity solutions, cloud capabilities, and audit tools.

Conduct detailed business analysis to understand stakeholder needs and translate them into technical security requirements.

Act as a liaison between business units and technology teams to ensure security solutions meet organizational goals.

Minimum Qualifications:

Experience:

Minimum 5+ years of experience in IT Security or security engineering roles, with a focus on IAM practices (e.g., Active Directory, Azure Entra, AWS IAM).

Hands-on experience in Cloud Security environments.

Expertise in developing and implementing security standards, specifications, and procedures.

Experience with security frameworks such as ISO27001 and NIST CSF.

Knowledge of regulatory requirements (e.g., SOX, PCI-DSS).

Proven ability to provide technical security guidance to diverse audiences.

Experience in business analysis, including requirements gathering, stakeholder management, and process improvement.

Strong analytical and problem-solving skills to bridge the gap between business needs and technical solutions.

Other Requirements:

Excellent communication and interpersonal skills to effectively collaborate across business and technical teams.

Flexibility to work in rotational shifts.

Proficiency in documentation and reporting tools to communicate security findings and solutions effectively.

Role Overview:

The AI Research Intern will focus on natural language processing (NLP) and working with large language models (LLMs). They will assist in refining and testing the retrieval-augmented generation (RAG) system for CopilotGTM.

Key Responsibilities:

• Assist in developing and refining NLP models to answer customer queries.
• Research and implement improvements to minimize hallucinations in the LLM.
• Test RAG model configurations and provide feedback to improve accuracy.
• Work with the engineering team to improve real-time product recommendations and responses.
• Analyze datasets and fine-tune models for specific use cases (e.g., sales, compliance).

Skills Required:

• Strong understanding of NLP and familiarity with LLMs (GPT, BERT, etc.).
• Basic coding experience in Python.
• Knowledge of data handling, data processing, and model training.
• Problem-solving ability and eagerness to experiment with new techniques.

Preferred:

• Experience with libraries like Hugging Face, PyTorch, or TensorFlow.
• Familiarity with retrieval-augmented generation (RAG) systems.

Roles and responsibilities:

• Should be the single point of contact for all project related queries and concerns.
• Should ensure project delivery and quality at desired level.
• Adherence to the Process.
• Oversee daily activities of the team and provide direction and guidance as needed.
• Manage resources as per workload.
• Address delivery issues in a timely fashion.
• Ensure operational excellence by making team technically competent enough.
• Evaluate the performance of team members and determine training needs.

Desired candidate profile:

• Overall experience of 15 Yrs. to 20 Yrs.
• 5+ yrs. of experience on project management and project delivery.
• Should have proven experience on coding and managing teams using Java, J2ee, iOS, Android, AWS, Node JS, and Python.
• Adoption to the new technologies is desired.
• Understanding of firmware and protocols related to IOT, Bluetooth will be added advantage
• Required to be technical and hands on coding if needed.
• Candidates should be Process oriented and execute projects in Scrum/Agile methodologies.

AD Skills: 

• Implementing Active Directory Infrastructure  
• Expertise on Windows Infrastructure components integration like DNS, DHCP etc. 
• Assess Domain Controllers, Domain Architecture, Centralized Migrations, GPO Designs, Windows DNS/DHCP Management and Forest Level Trust Architecture 
• Cloud Service integration with Active Directory including Amazon Web Services and Azure Active Directory Services 
• Multi Forest/Domain Active Directory and DNS migration 
• In depth knowledge of AD Site Topology, OU’s Structure, Group Policies, NTP, LDAP and implementation and AD components 
• Good knowledge on AD Security and identity principals 
• Strong integration experience of ADFS and integration with the on-prem Active Directory 

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

 
            RESPONSIBILITIES:

• Writing clean, high-quality, high-performance, maintainable code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.
• Support test and deployment of new products and features.
• Participate in code reviews.
  
  KEY SKILLS AND QUALIFICATIONS REQUIRED:
  
  
• A minimum of 3+ years of relevant work experience in the development of scalable scale web applications.
• Proven experience in Full stack web development using Typescript, Angular1,2,4+, HTML5 and CSS3, Microservice API development, and experience in PHP/Python/Laravel and MVC frameworks is a must.
• Exposure to CI/CD tools, Code Analysis, and Test automation is preferred.
• Expertise in Object-Oriented Design, Database Design, and XML Schema.
• Experience with Agile or Scrum software development methodologies.
• Ability to multi-task, organize, and prioritize work.
• Knowledge of advanced PHP concepts, MySQL, JSON, XML & ability to work in a LAMP/WAMP environment.
• Strong Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.