
UX Designer
at SaaS in Logistics & Supply Chain Startup
Job Description
UX designers explore many different approaches to solving a specific user problem. Your broad responsibility will be to ensure that the product logically flows from one step to the next. You would be responsible for the overall feel of the product. You would be expected to define interaction models, user task flows, and UI specifications. Communicate scenarios, personas, end-to-end experiences, interaction models, and screen designs to stakeholders. Develop and maintain design wireframes, mockups, and specifications as needed.
Our team is composed of people passionate about product architecture, system design, algorithms, machine learning, big data analytics as well as some kickass developers.
Responsibilities:
- Create user-centric designs by considering customer feedback, and usability findings
- Use business requirements and customer research to assist in developing use cases, high-level requirements
- Conduct usability studies and put together detailed, structured analysis of issues and potential solutions.
- Design the UI architecture, interface, and interaction flow of web & mobile applications
- Develop conceptual diagrams, wireframes, visual mockups and prototypes
- Develop and maintain detailed user-interface specifications
- Develop process flows, wireframes, and mockups to effectively conceptualise and communicate high-level design strategies and detailed interaction behaviour
Qualifications
Requirements:
- Proven experience as a user experience designer, interaction designer or similar role
- A portfolio or samples of work demonstrating experience creating user-centric design solutions
- A thorough understanding of information architecture and interaction models.
- Awareness and understanding of design guidelines such as material design, flat design etc.
- Passion for learning and always improving yourself and the team around you
- Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience is a plus
- Knowledge of web based UI development technologies such as HTML5, JavaScript, JQuery, CSS etc. is a plus
Additional Information
PERKS
- Free breakfast, dinner and snacks at the office
- Monthly team outings, e.g., laser tag, paintball, football, trampoline etc.
- Quarterly team parties and annual offsite
- Company sponsored enrolment worth 40K annually to online learning resources like Coursera, edX etc.
- International trip vouchers for top performers
- Company sponsored asset purchase worth 50K
- Games in office - Mini golf, pool, foosball
- Regular tech seminars
Our hiring principles
- We don't care about the stack you've worked upon, we look good understanding of fundamentals.
- We look for depth in the work experience. Our tech stack consists of almost all the latest technologies and we expect people to learn fast and acquire sufficient depth.
- We look for people passionate about technology and are good team players.

Similar jobs
Hiring: IT Operations & Helpdesk Engineer (3–5 Years)
📍 Location: [Bangalore / Hybrid]
We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.
Key Activities
Internal IT Helpdesk (Primary Anchor)
· Act as the single point of contact for internal IT support.
· Resolve L1/L2 issues (laptops, OS, network, access, software installs).
· Manage onboarding/offboarding IT setup.
· Track tickets, SLAs, and recurring issues.
Infrastructure & Servers
· Install and maintain Windows & Linux servers.
· Maintain the centralized IT asset inventory.
· Support manual and automated application deployments
· Handle patching, upgrades, performance monitoring.
Cloud Administration (Azure)
· Manage VMs, storage, networking.
· Maintain access controls and security configurations.
Backup & DR Readiness
· Manage and test backup processes.
· Conduct periodic DR drills to support organizational continuity standards.
· Maintain recovery runbooks and documentation.
What We’re Looking For
· Strong Windows Server & Linux hands-on experience.
· Experience managing Azure Cloud infrastructure.
· Practical backup & restore execution experience.
· Strong troubleshooting mindset.
· Process-driven and documentation disciplined.
· Comfortable working with DevOps & Cyber Security teams.
Impact of This Role
· Stable internal IT operations.
· DR-tested infrastructure.
· Reduced downtime and faster issue resolution.
· Strong operational hygiene in a growing environment.
Responsibilities
- Lead and manage the manual testing efforts of the QA team in an Agile development environment.
- Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
- Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
- Work closely with the development team to ensure timely resolution of issues.
- Develop and maintain test documentation, including test cases, plans, and reports.
- Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
- Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
- Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
- To prepare daily Sprint reports.
- Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.
Requirements:
- Bachelor's degree in Computer Science or a related field
- Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
- Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
- Strong understanding of Agile methodology.
- Experience with testing web-based applications, mobile applications, and APIs
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and ability to prioritize tasks effectively
- Experience with test management tools, such as JIRA, AIO, Trello, etc.
- ISTQB certification is a plus.
Roles and Responsibilities
- Ability to work on diverse backend stack such as Node JS, Java, Express JS
- Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
- Ability to deliver quick POC’s using cutting edge technologies.
- Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
- Design, develop, and unit test applications in accordance with established standards
- Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
- Ability to debug application.
- Should have complete knowledge on developing RESTful Services.
- Should be able to also work in agile development methodology.
Competency Requirements
- Experience in NodeJS, Java and development using AngularJS / ReactJS
- Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
- Experience in Java, Python and Go will be added advantage
Technical Lead
Summary
Bitkraft Technologies LLP is looking for Technical Leads to join our software engineering team. You will be working across the stack on cutting edge web development projects for our custom services business.
As a Technical Lead, you should be comfortable with full stack technologies, frameworks, popular third party libraries, cloud systems and management tools. It is very crucial that you are able to manage a small to medium sized development team to manage, execute, review, deploy web and mobile projects. It is essential that you are passionate about technology and making sure projects get delivered on committed timelines with highest quality.
If you love solving problems, are a team player and want to work in a fast paced environment with core technical and business challenges, we would like to meet you.
Essential Skills
Frontend - Experience working with at least two of the below at an intermediate to expert level
- Mandatory: JavaScript, HTML5 and CSS
- Angular
- Vuejs
- React
Backend - Experience working with at least two of the below at an intermediate to expert level
- NodeJs
- Python (Django/Flask/Jupyter Notebook)
- PHP (Yii2/Wordpress/Magento)
Databases - Experience working with at least two of the below at an intermediate to expert level
- MySQL
- Postgresql
- MongoDB
- Graph Databases
- Oracle
Cloud Infrastructure - Experience working with at least one of the below at an intermediate to expert level
- AWS
- Azure
- Google Cloud / Firebase
Other Essential Skills / Requirements
- Great attention to detail
- Should be able to dictate, manage, track progress of the team
- Conduct code reviews
- Ability to work with the project management team for essential project management
- Experience in working in Agile projects - with familiarity with tools such Jira
- Ready to work on technologies, platforms and frameworks as required on future projects
- Strong work ethic and commitment to meet deadlines and support team members meet goals
- Be flexible with working across time zones with overseas customers if required
Desirable Skills
Mobile Technologies - Knowledge of at least one of the following
- Native Android
- Native iOS
- Hybrid Mobile App Development – Ionic/Flutter/React Native
Key Responsibilities
- Gathering & understanding client requirements and providing technical solutions to business needs
- Ability to resolve business problems through technology
- Deliver work within timelines and quality specifications
- Strive to develop reusable code
- Respond to technical queries from clients, management and team members
- Evaluating existing technical architecture and recommended improvements
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Perform unit testing and scenario based testing to build robust systems
- Troubleshoot, debug and update existing applications
- Create security and data protection mechanisms to ensure application security
- Create technical documentation, flow diagrams, use-case diagrams, charts as required
- Communicate with team members and clients for efficient project functioning
- Staying abreast of latest developments in web technologies and related programming languages/frameworks
Compensation
12 Lpa - 30 Lpa
Experience
5 - 12 years
Job Location
Fort, Mumbai
Why join Bitkraft?
- Your inputs and opinions are valued
- Exposure to latest technologies
- Working directly with client teams
- International project experience
- You get to see the big picture on the project
- Fast paced environment with quick project completions
- Manage your own time for efficient working
- A friendly and easy going work environment
About Bitkraft Technologies LLP
Bitkraft Technologies LLP is an award winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record.
We are driven by technology and push the limits of what can be done to realise the business needs of our customers.
Our team is committed towards delivering products of the highest standards and we take pride in creating robust user-driven solutions that meet business needs.
Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few.
To know more about Bitkraft visit our website bitkraft.co.in
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus

Ours is a scalable microservices platform and geospatially-aware applications across multiple industries and form-factors. In this role, you must be able to multitask, quickly
adapt to new development environments, learn new systems, create reliable/maintainable
code, and find creative and scalable solutions to difficult and complex problems. You take
pride and ownership in your work as well as the overall contributions of your team. You must also have the ability to take a system-wide understanding, recognize use of system
components and disparate technologies and be able to diagnose and debug components
across an entire system. Your ability to communicate clearly and concisely (both written and verbal) is key, as is being a self-starter.
Primary Responsibilities:
● Build, train, mentor and lead a cross-functional agile team
● Help design, architect and develop advanced software solutions supporting multiple
projects and initiatives in a dynamic agile environment
● Collaborate with product owners and/or the business on requirements definition,
development of functional specifications, and design
● Wok in close collaboration with Scrum masters, Technical Product Manager and
Stakeholders within the team and function to co-own the deliverables
● Collaborate on or lead development of technical design and specifications as required
● Establish and lead best practices in software engineering
● Mentor and grow new employees on your team
● End to end feature development with a team size of 8-10 Dev & QA engineers across
levels.
Requirements:
● Bachelor’s Degree required, preferably in Computer Science or related field
● 10+ years of software development experience using both Frontend and Backend
technologies like - React.js/Angular.js, along with GoLang/Java/Python, or another object-oriented programming language
● 3+ years as an engineering lead or manager
● Experience with cloud technologies (AWS) and containerization (Docker/EKS) and Microservices
● Experience with SAFe Agile is preferred
Note: Role is full stack with more inclination to backend side.








