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Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.

At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

Qualifications:

• Knowledge & Experience of Car Service & Service parts Operations
• Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
• Product & General Automotive Business Knowledge
• Customer Handling Skills

Goals

• Ensure Customer Satisfaction
• Ensure High-Quality Standards
• Increase Market Share
• Ensure Customer Service Department Profitability
• Monitor Expense Control
• Maintain Employee Retention & Satisfaction and ensure training is done
• Meet Dealers Performance & Profit Guidelines
• Meet Manufacturers Performance & Operational Guideline
• New customer acquisition and retention.
• Ensure profitability through identifying new revenue sources and business development.
• Coordination between-group branches to ensure uniform practices and SOP
• Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

• Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
• Generate Stable Profitability for Business
• The setting of Service & Service parts Performance Targets
• Monitor Customer Satisfaction Reports & Trends
• Share Customer Satisfaction Information with Service & Service parts Personnel
• Establish Yearly Targets & Competitive Compensation Plan
• Set Marketing Strategies to Target New Business
• Tracking Competitors Activities
• Development of Innovative Offers for Customer
• Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
• Provide Monthly Performance Results to the Dealer Principal
• Maintain Service & Service parts Coordination through regular meetings
• Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
• Establish Performance & Customer Satisfaction based Incentive Scheme
• Monitor Service Shop Environmental & Safety Issues
• Ensure Facility Standards are maintained
• Monitor training function to ensure trained manpower availability
• Guide & monitor group parts function to ensure min inventory with target SR.

Role Objective

• The objective of the role is to provide independent assurance to management and audit committee on status of risks in various functions and recommendation for controls improvements, based on in – house audits as well as co – sourced audits.

Job Responsibilities

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation • Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures

• Support Audit Committee related activities Measure of Success (KRA’s)

• Completion of all in – house/ outsourced audit areas identified

• Rollout of policies & procedures as highlighted in previous audit issues/ as required by management

• Overall assessment of improvement in controls/ awareness

• Completion of other planned and adhoc activities

• Timely follow up and Closure of audit issues, feedback from auditees

• ERM process stabilization, updation and risks closures

• Support Audit Committee activities, preparation of ACM deck etc.

Job Specifications Minimum Education Chartered Accountant (minimum), additionally preferred – Certified Internal Auditor(CIA)/ Certified Information Systems Auditor (CISA)/ Certified Fraud Examiner (CFE) Job Description Template| H.R. Minimum/Relevant Experience 8 yrs experience (Sr Manager)- experience in risk based audits, process audits, SOX implementation, ERM implementation, forensics, IT audits etc.

Past Industry Experience Preferably experienced in Media Industry but not a prerequisite Currently working in Big 4 audit firms in IA vertical

Behavioral Skills

• Self - disciplined, takes initiative, confident, can work with minimal supervision

• Prepared to handle work pressure and stretch accordingly from time to time to meet deadlines Technical Skills

• Hands- on with MS Word, Excel, PPT

• Worked on SAP, and also preferably MS Navision Language Skills

• Good communication skills in English, good report drafting skills Key Interactions – Internal Stakeholders

• CXOs, function heads, process owners across the entities Key Interactions – External Stakeholders

• External audit firms to whom certain internal audit areas have been outsource

Proven work experience as a Database Programmer, Database Developer, or similar role.

Strong proficiency in SQL and hands-on experience with PostgreSQL.

Solid understanding of relational database concepts and principles.

Experience in database design, schema modeling, and optimization.

Familiarity with database administration tasks, such as user management, backup and recovery, and performance tuning.

Ability to write efficient SQL queries, stored procedures, and functions.

Detail-oriented with a focus on data accuracy and integrity.

Familiarity with software development methodologies and programming languages is a plus.

Responsibilities:

● Design and build advanced applications for the Android platform

● Collaborate with cross-team (developers, designers, product owners, QA) to define,

design, and ship new features.

● Prepare test plans, and test cases and execute/automate them.

● Write and review unit-test code for robustness, including edge cases, usability, and

general reliability

● Problem solve and determine out-of-the-box solutions for complex technical

requirements

● Work with fellow programmers, as well as the rest of the production team, as a lead

programmer and manager.

● Must have very strong problem-solving and analytical skills.

● Application of experience and knowledge to optimise game engine deployment for

virtual reality VR in terms of memory, frame rate and performance.

● Work with emerging technologies to create new tools and systems for interactive

real-time production.

● Ensure compliance with ride requirements, including performance benchmarks and

integration with third-party ride control systems.

● Produce clean, well-documented code and maintain internal engine builds, using

Perforce and other tools to distribute builds to the team.

● End-to-End mobile development life cycle from planning to publishing

Requirements:

● B.Tech/B.E degree in Computer Science, Engineering or a related subject

● Proven software development experience and Android skills development

● Proven working experience in Android app development and have published at least

one original Android app

● Experience with Android SDK

● Experience working with remote data via REST and JSON

● Experience with third-party libraries and APIs

● Working knowledge of the general mobile landscape, architectures, trends, and

emerging technologies

● Experienced in handling both legacy code and greenfield development and can make

technical recommendations based on the needs of the project

● Solid understanding of the full mobile development life cycle.

● Expert-level understanding of object-oriented programming, threading/concurrency,

unit testing, and modern architectural design

● Excellent source control discipline and are comfortable using git flow

● Experience in 3D engine development experience within the games industry is a plus

● Hands-on with Jetpack compose is a plus.

● Scrum, agile process and adherence

● Good project management skills are a plus

● Strong expertise in Kotlin and Java

● Knowledge of Swift and Fuller is a plus

Training coordinator - prevention of violence against women and children (Female)

Research, Partnership and Scaling – Project Nityam

About SNEHA

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 11 programs running across SNEHA which are Maternal and Newborn Health (MNH), Child Health and Nutrition (CHN) – Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and Children (PVWC) (e) SNEHA Centre, SNEHA Shakti, Healthy Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research and IM.

ABOUT THE PROGRAM

SNEHA’s Program on Prevention of Violence against Women and Children (PVWC) aims to develop high‐impact strategies for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights, mobilise communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women through a convergence approach that works with government and public systems to reinforce their roles in assuring basic social, civil and economic security.

The project will work in the informal settlements of Wadala and Kurla in Mumbai. We will continue to frame our work in terms of primary, secondary and tertiary prevention, but the pandemic has also shown that we need to expand the purview and competencies of our work to include more men, while at the same time strengthening and sustaining our work with women. The program will implement three arms of community interventions: response-based intervention, couple-based intervention and volunteer-led intervention and action to address violence against women and girls in these communities. These interventions will focus on addressing and preventing violence against women and girls adopting three critical approaches. The response-based approach will focus on collectivization and group action, the couple-based intervention will explore educating couples on positive prevention strategies to prevent intimate-partner violence and the volunteer-led intervention will centre around volunteers leading intervention and taking action along with group members to ensure a coordinated response to women and girls survivors of violence. The project will follow the design of group education, organization of campaigns and events in the community and provide counselling, crisis intervention and extended services (legal and mental health counselling) to women and girls survivors of violence being referred to the counselling centres.

THE PROFILE

This position is responsible for planning, organizing, conducting, monitoring training activities & developing training modules along with documenting the trainings and processes as well as supporting the Program Coordinators in planning the capacity building sessions for the community team, public health care providers and other stakeholders across the two locations. The person will closely work with the Monitoring and Evaluation Team to facilitate pre and posts tests and obtain, document analysis of the same. She is expected to coordinate with program teams specifically with coordinators for regular updates and reporting purposes.

JOB LOCATION

Wadala and Kurla

DUTIES & RESPONSIBILITIES:

Work package 1: Preparation of modules

-         Design and create content for the modules as per the different approached followed location wise.

-         Prepare content for couple’s intervention in Wadala and build modules for volunteers in Kurla with the support from Program Coordinators, Associate Program Directors and Director.

-         Prepare content for the existing intervention clusters in Wadala / Kurla to strengthen the groups and volunteers to build a sustainable community

-         Translate the content into Hindi / Marathi for the community teams

-         Prepare other content or BCC material as required

Work package 2: Capacity building of team

-         Conduct mock sessions for the teams on the content developed

-         Identify capacity building needs of the program team and organizing training as per the needs.

-          Conduct periodic field visits along with the team to gauge training needs as arising from observations and feed it in the training modules.

-         Prepare training calendar for the program with a training matrix that determines training priorities

-         Prepare training reports for each training conducted

 Work package 3: Community volunteers / members and Stakeholders

-         Capacity building of program community volunteers by following training process including training need assessment with assistance with teams.

-         Capacity building of program stakeholders by following training process including permission from stakeholders and related correspondence to succeed the capacity building initiatives.

-         Prepare training reports for each training conducted

MANAGEMENT & REPORTING

§ Effective coordination with team members.

§ Ability to collaborate with a variety of stakeholders in the field.

§ Work according to the ethical standards of the project and the organisation.

§ Networking and coordination with community members and other stakeholders like health, legal and police system

§ Training Coordinator reports and keeps both the APDs updated of their work

QUALIFICATIONS & EXPERIENCE

§ Educational qualification: Master’s Degree in Public Health, Social Work, Psychology or any relevant field from a recognised institution.

• At least 5 years work experience in the area of training and capacity building
• Willingness of working in a community setting is preferred.
• Experience of working in sector of gender, gender-based violence will be an advantage
• Effective training skills and excellent communication skills, including documentation.
• Well-versed in database management, data collection, MS Excel, Word, PowerPoint.
• Oral and written command of English, Hindi and Marathi

.

Skills & Competencies

1.      Strong skills of people management, ability to convince and convey the messages of the program.

2.      Skills in working on women centric issues

3.      Strong interpersonal skills with an ability to be humble is required

4.      Understanding the woman from her culture of marginalized urban settlements will be important

5.      Working with the Coordinators and Counselors as a team

We are looking for a motivated PHP / Laravel Developer to come join our agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities, compensation, and benefits.

Required Skills :-

Knowledge of MVC Frameworks - Laravel is a must

Previous working experience as a PHP / Laravel developer for 1 or 2 year(s)

Basic JavaScript, HTML5, and CSS3 Bootstrap

A web application development background

OOP principles

Experience with Relational Databases like MySQL

Problem-solving skills.