11+ Repair Jobs in Mumbai | Repair Job openings in Mumbai

Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.

At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

Qualifications:

• Knowledge & Experience of Car Service & Service parts Operations
• Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
• Product & General Automotive Business Knowledge
• Customer Handling Skills

Goals

• Ensure Customer Satisfaction
• Ensure High-Quality Standards
• Increase Market Share
• Ensure Customer Service Department Profitability
• Monitor Expense Control
• Maintain Employee Retention & Satisfaction and ensure training is done
• Meet Dealers Performance & Profit Guidelines
• Meet Manufacturers Performance & Operational Guideline
• New customer acquisition and retention.
• Ensure profitability through identifying new revenue sources and business development.
• Coordination between-group branches to ensure uniform practices and SOP
• Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

• Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
• Generate Stable Profitability for Business
• The setting of Service & Service parts Performance Targets
• Monitor Customer Satisfaction Reports & Trends
• Share Customer Satisfaction Information with Service & Service parts Personnel
• Establish Yearly Targets & Competitive Compensation Plan
• Set Marketing Strategies to Target New Business
• Tracking Competitors Activities
• Development of Innovative Offers for Customer
• Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
• Provide Monthly Performance Results to the Dealer Principal
• Maintain Service & Service parts Coordination through regular meetings
• Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
• Establish Performance & Customer Satisfaction based Incentive Scheme
• Monitor Service Shop Environmental & Safety Issues
• Ensure Facility Standards are maintained
• Monitor training function to ensure trained manpower availability
• Guide & monitor group parts function to ensure min inventory with target SR.

Key Responsibilities: • Develop, shoot, and edit high-quality video content for various marketing campaigns. • Design and create visually compelling motion graphics and animations. • Leverage AI tools to enhance video editing, design workflows, and animation processes. • Work closely with the creative team to conceptualize and execute design ideas from start to finish. • Produce graphics and videos for online platforms, including social media, websites, and presentations. • Create and deliver animations for various projects, including explainer videos, promotional content, and digital ads • Collaborate with content creators, marketing, and production teams to ensure design consistency and quality. • Stay updated with the latest design trends, tools, AI software, and techniques in videography, motion graphics, and design.  

·        Threat hunting experience is must.

·        Familiarity with threat intelligence sources and frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain).

·     Ability to proactively find cybersecurity threats and mitigate them.

·        Knowledge about Advanced persistent threats and treat actors, their TTPs. Ability to recognize attack patterns and corelate them with specific threat actors.

·        Ability to obtain as much information on threat behaviour, goals and methods as possible.

Knowledge of Analytics platforms for carrying out detailed analytics of obtained telemetry.

Position: Dot Net Developer

Job Title: Junior Software Engineer

Experience: 0 to 2 Years

Key Skills:

• Programming Languages: C# or VB.NET
• Server-Side Technologies: ASP.NET / MVC
• Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
• Database: SQL Server

Knowledge on below concepts/technologies is an added advantage

            - Cloud Platforms: Azure / Google

            - NodeJS, Mongo DB

            - Redis, RabitMQ, MQTT, Kafka

            - Concept of Continuous Integration / Continuous Deployment

Key Deliverables: Writing codes as per the requirement.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Desired Candidate Profile

• At least 5-6 years of experience in content marketing with 2-3 years of managerial experience
• Experience in B2C healthcare industry a plus
• Excellent language and editing skills
• Attention to detail is a must
• Comfort with receiving feedback and learning on the job
• Knowledge in data and content metrics
• Ability to report    

• Collaborate with internal teams and the Solution Architect to discuss software design and architecture and best practices.
• Learn & work on POC's of trending technology along with the Solution Architect

• Translate application storyboards and use cases into functional applications
• Ensures the code follows latest coding practices and industry standards
• Contribute development activities into various projects
• Ensure the best possible performance, quality, and responsiveness of applications
• Should be able to identify, categorize, parse out, articulate and fix problems that occur in applications
• Should understand concept of iterative development and leverage DevOps tools for CI & CD
• Form strong working relationships with your peers and across the team
• Mentoring and educating less experienced team members in related technologies using methods such as informal training, pair programming etc
• Project Participation

• Early adoption of trending technologies
• Proactive communication/soft skills

• Deep knowledge of OOPS, and RESTful API services.
• Experience using well-known JavaScript frameworks and libraries, such as React / Angular / Vue etc.
• Deep expertise in one or more of the following technologies - PHP, NodeJS, .NET
• Knowledge of DevOps (Containerization / Jenkins Pipeline, etc.)
• Ability to write and high quality and secure code and understand performance issues
• Experience with database systems, with knowledge of SQL and NoSQL stores (e.g., MySQL, Oracle / MongoDB, SQL Server, etc.)
• Experience on cloud related technologies (AWS / Azure) could be add-on.
• Proficient in multiple stacks of technologies / systems / tools and focus on building depth and breadth of skills.
• Demonstrate the ability to build a work plan or parts of a work plan, as applicable for role
• Strong understanding of Agile methodologies.

• Development - .NET Core | PHP | HTML5/CSS | Angular | React | VueJS
• DevOps - GIT, Jenkins
• Cloud – AWS | Azure
• Database – Oracle | Mongo DB | MSSQL | MySQL | PostGreSQL

• Team Player
• Strong communication skills with ability to communicate complex technical concepts and align organization on decisions
• Ability to communicate well in English
• Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
• Passionate about technology and excited about the impact of emerging/disruptive technologies
• Open to learning new ideas outside scope or knowledge skillset
• Creating a positive environment within the team
• Strong team player and be a technical lead for the team.
• Challenge the status quo

Collaborate with product owner to define and implement innovative solutions for the product direction, visuals and experience.

Select the right controls and UI patterns to improve usability.

Vervali Systems is looking for a talented Magento 2.0 developer that will be in charge of maintaining our eCommerce website. Your main tasks will be to ensure that the last security patches are installed and that existing functionality continues to work properly. You will also be in charge of developing new modules and applying any required front-end changes.

IMMEDIATE JOINERS ONLY

Responsibilities :

- Regularly update our Magento installation
- Install security patches
- Develop new functionality
- Implement front-end changes

Skillset:

- 2 to 4 Yrs. of experience in Magento 2.0
- Technology and Magento Knowledge
- Magento Development and Plug-in Customization
- Magento Migration
- Third-Party integrations
- Front End & Back End Development
- Custom CMS Themes development skills
- Good Knowledge of Javascript
- Strong widget development skills for Magento 2.0
- Excellent Communication Skills
- Strong Analytical skills and attention to detail
- Quick Learners

Location: Andheri Sakinaka (Client Place) / Vasai