IR specialist (Industrial Relations)

About Us: 

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company. 

Why Moshi Moshi? 

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world. 

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager! 

Job Role: Copywriter 

Experience Level: 1.5+ years 

Location: Bangalore, Onsite 

Responsibilities: 

● Brainstorm and bring ideas to life alongside the creative team. 

● Understand client briefs and decode the communication for advertising campaigns.

● Take feedback from supervisors and make necessary corrections. 

● Work on content calendars with the AMs. 

● Write clear, persuasive, and original copy for print, web, radio and TV advertisements. These include slogans, catchphrases, messages, scripts, jingles and taglines. 

● Collaborate with functional teams to execute client briefs. 

● Experiment with new content trends that can be utilized for client pitches, client briefs and new partnerships. 

● Able to work on small to midsize pitches 

● Network with clients and industry professionals. 

Requirements: 

● High energy levels are a must. 

● 2 years of Agency experience. 

● Degree in English Honours, Journalism, Communications or relevant field. 

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Paid Media Lead

Experience Level: 6 + Years

Location: Bangalore, Karnataka (On-site)..

The ideal candidate will:

● Demonstrate an ability and willingness to learn new skills independently

● Possess the ability to communicate directly with clients, both verbally and in writing

● Have a strong analytical background

● Be detail oriented, highly organized, with a keen eye for consistency

● Be able to work effectively in a collaborative team environment, and independently as required

● Have a strong desire to learn and add value to the team

● Be solutions oriented

● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads

Responsibilities:

● Develop and execute strategic marketing campaigns for clients across multiple media – paid search, display, video, and social platforms

● Manage all aspects of campaign configuration, launch, and ongoing optimization – including strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking

● Troubleshoot, problem-solve, and find creative solutions to client-specific needs

● Assist creative team with ad creation through copywriting and strategic direction

● Identify optimization opportunities, including continuous testing of ad copy and landing pages, including A/B testing

● Ensure campaigns are meeting clearly defined conversion objectives

● Create and deliver meaningful analytics and reporting to monitor and show progress

● Maintain knowledge of industry best practices and new technologies

● Maintaining the team strength at all times

Requirements:

● 5+ years of experience in Paid Media.

● Proficiency in English both written and spoken.

● Result oriented performance.

● Excellent Communication & Analytical Skills.

● Should have a minimum of 4 years of agency experience.

Key Responsibilities

• Lead the automation testing effort of our cloud management platform.

• Create and maintain automation test cases and test suites.

• Work closely with the development team to ensure that the automation tests are integrated into the development process.

• Collaborate with other QA team members to identify and resolve defects.

• Implement automation testing best practices and continuously improve the automation testing framework.

• Develop and maintain automation test scripts using programming languages such as Python.

• Conduct performance testing using tools such as JMeter, Gatling, or Locust.

• Monitor and report on automation testing and performance testing progress and results.

• Ensure that the automation testing and performance testing strategy aligns with overall product quality goals and objectives.

• Manage and mentor a team of automation QA engineers.

Requirements

• Bachelor's degree in Computer Science or a related field.

• Minimum of 8+ years of experience in automation testing and performance testing.

• Experience in leading and managing automation testing teams.

• Strong experience with automation testing frameworks including Robot Framework.

• Strong experience with programming languages, including Python.

• Strong understanding of software development lifecycle and agile methodologies.

• Experience with testing cloud-based applications.

• Good understanding of Cloud services & ecosystem, specifically AWS.

• Experience with performance testing tools such as JMeter, Gatling, or Locust.

• Excellent analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to work independently and in a team environment.

• Passionate about automation testing and performance testing.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation. 

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements.
• Working closely with the product team in understanding the requirements and user workflow.
• Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
• Performing automated API testing.
• Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
• Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
• Raising defects/bugs and tracking them till closure.

Requirements:

• Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
• Expertise in Selenium tool for automation testing.
• Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
• Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
• Design and development skills in Python and/or Java.
• Some knowledge of continuous integration practices.
• Excellent verbal and written communication skills.
• Experience working in SaaS based product company (optional)
• Knowledge of Performance / Load testing tool (optional)
• Experience working for a bootstrapped high-growth startup (optional)

‍You will be responsible for architecting and developing features on the application end to end. You will be responsible for the functional/technical track of the project. Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front-end with ReactJS.
• Designing and developing APIs for the front-end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages).

‍An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - B.Tech/MCA or equivalent.
• Overall 10 to 12 years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS,  MySQL, NoSQL, MongoDB, Columnar DBs
• Good experience with Front-end technologies like JavaScript frameworks, React, AngularJS.
• Backend exposure – good knowledge of building API using Node or Lambda or python.
• Good understanding of ELK, Kafka, Redis and CDN .
• Worked on serverless technologies  and good understanding of CMS.
• Efficient in building microservices in combining server & front-end.
• Good understanding of AWS and its technologies.
• Should be innovative and communicative in approach and should be hands on coding guru
• Will be responsible for the functional/technical track of a product.
• Experience with Scaling SAAS products and ability to design from scratch.
• Ability to manage a small team of 5 -10 Developers/QA Engineers and guide them on the design and coding best practices.

‍You will work with a top-notch tech team, working closely with the architect and engineering head.

‍A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.