International BPO

About Company

They are group of companies based out of Pune, seeks to use innovative pedagogy and technology to bring the best global standards of skill development to the world’s under-privileged citizens.

Responsibilities

• Formulate business strategy with others in the executive team

• Design policies that align with overall strategy

• Implement efficient processes and standards

• Coordinate customer service operations and find ways to ensure customer retention

• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks

• Ensure compliance and data accuracy

• Oversee the implementation of technology solutions throughout the organization

• Manage contracts and relations with customers, vendors, partners and other stakeholders

• Oversee expenses and budgeting to help the organization optimize costs and benefits

• Mentor and motivate teams to achieve productivity and engagement

• Report on operational performance and suggest improvements

Requirements and skills

• Proven experience as Head of Operations, Operations Director or similar leadership role

• Familiarity with all business functions including HR, finance, supply chain and IT

• Good IT knowledge

• Good with numbers and financial planning – budgets and business plans

• Outstanding communication and negotiation skills

• Excellent organizational and leadership ability

• Analytical mind

• Problem-solving aptitude

• Bachelor’s degree (or equivalent) or Masters in business administration or related field

Job Title: Database Administrator (PostgreSQL) 

Experience: 3 to 6 years 

Location: Gurgaon (Hybrid) 

Employment Type: Full-time 

Job Description: 

We are seeking a skilled Database Administrator (DBA) with expertise in PostgreSQL and strong RDBMS concepts. The ideal candidate will be responsible for database performance monitoring, optimization, automation, and interaction with development teams to support business requirements. 

Key Responsibilities: 

1. Database Administration & Management 

• Manage, configure, and maintain PostgreSQL databases ensuring high availability and reliability. 
• Implement Primary-Slave replication architecture and ensure smooth data synchronization. 
• Work with AWS RDS for PostgreSQL database hosting. 
• Automate database backups and manage release versions for database changes. 
• Implement point-in-time recovery (PITR) backups in AWS RDS to ensure data integrity and disaster recovery. 

2. Performance Monitoring & Optimization 

• Regularly monitor database health and performance metrics. 
• Analyze and optimize slow queries to enhance application performance. 
• Fine-tune database performance using configuration parameters, buffers, connections, Disk IOPs, and memory. 

3. SQL Development & Optimization 

• Write, optimize, and maintain stored procedures, SQL functions, and SQL Views. 
• Implement indexing strategies to improve query performance. 

4. Collaboration & Requirement Analysis 

• Work closely with application developers and business analysts to understand new product requirements. 
• Provide recommendations on database design and architecture for scalable solutions. 

5. Database Security & Compliance 

• Implement best practices for database security, access control, and data integrity. 
• Ensure compliance with data governance and security policies. 

6. Automation & Maintenance 

• Automate database maintenance tasks such as backups, indexing, and archiving. 
• Establish monitoring and alerting systems to proactively address database issues. 

Technical Expertise Required: 

• 3 to 6 years of experience as a Database Administrator (DBA). 
• Strong knowledge of PostgreSQL and RDBMS principles. 
• Experience in writing stored procedures, SQL functions, and SQL Views. 
• Hands-on experience in query optimization and performance tuning. 
• Understanding of Primary-Slave architecture and replication setup. 
• Knowledge of database configuration tuning (buffers, connections, Disk IOPs, Memory, etc.). 
• Experience in automating database backups and version control for DB changes. 
• Familiarity with AWS RDS for PostgreSQL and point-in-time backup (PITR). 
• Experience in cloud-based database solutions (AWS RDS, Azure, GCP). 
• Strong problem-solving and analytical skills. 

Preferred Qualifications: 

• Experience in high-availability solutions and disaster recovery strategies. 
• Exposure to NoSQL databases is a plus. 
• Experience with database migrations and upgrades. 

Role Summary:

Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge. The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.

Key functions & responsibilities:

· Communication & interaction with Project Manager to understand the requirement

· Dashboard designing, development and deployment using Tableau eco-system

· Ensure delivery within given time frame while maintaining quality

· Stay up to date with current tech and bring relevant ideas to the table

· Proactively work with the Management team to identify and resolve issues

· Performs other related duties as assigned or advised

· He/she should be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character

· Contribute in dashboard designing, R&D and project delivery using Tableau

Experience:

· Overall 3-7 Years of experience in DWBI development projects, having worked on BI and Visualization technologies (Tableau, Qlikview) for at least 3 years.

· At least 3 years of experience covering Tableau implementation lifecycle including hands-on development/programming, managing security, data modeling, data blending, etc.

Technology & Skills:

· Hands-on expertise of Tableau administration and maintenance

· Strong working knowledge and development experience with Tableau Server and Desktop

· Strong knowledge in SQL, PL/SQL and Data modelling

· Knowledge of databases like Microsoft SQL Server, Oracle, etc.

· Exposure to alternate Visualization technologies like Qlikview, Spotfire, Pentaho etc.

· Good communication & Analytical skills with Excellent creative and conceptual thinking abilities

· Superior organizational skills, attention to detail/level of quality, Strong communication skills, both verbal and written

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

• Degree in Computer Science (BS/MS), related technical field or equivalent practical experience
• 8+ years of industry experience in product development
• Experience in coaching and mentoring team members
• Must own a specific component of the product. Gathering requirements by working with product management. Working closely with development managers in defining external product interfaces
• Must have excellent written and verbal communication skills. Must articulate various design approaches and design decisions clearly - within the team and across the teams.
• Must work with QA engineers to devise proper test constructs - unit testing and integration tests.

UI-UX Designer (2 Months to 4 years)

Work From Office

Bengaluru and Calicut

Our company is looking for an experienced and ambitious UI-UX Designer with experience in designing tools like Figma, AdobeXD, Photoshop and Illustrator

Skills required-

• Photoshop
• Illustrator 
• Figma
• Adobe XD
• Zeplin/Invision 
• Knowledge in Responsive design
• HTML and CSS
• Bootstrap

Main Responsibilities of a UI/UX Designer

• Create user centred designs by understanding business requirements and user feedback
• Creating user flows, wireframes, prototypes and mock-ups
• Translating requirements into style guides, design systems, design patterns and attractive user interfaces

• Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
• Analyzing automation test results for failures, identifying issue trends and quantifying impact
• Isolating and reporting defects effectively quantifying customer impact and verifying fixes through regression testing and other test methodologies
• Working cross-functionally with other QA teams, Developers and Project Managers

Desired Candidate Profile

• BE– CS/ECE, MS, ME, MTech
• 2+ years of QA experience, preferably on consumer hardware/ software products
• Automation experience in modern scripting or compiled languages (Python, JavaScript, C etc.)
• Experience with hardware and/ or software development lifecycle processes
• Knowledge of Unix and Unix shell scripting
• Ability to communicate technical concepts to a non-technical audience
• Deep understanding of SQA methodologies and practices
• Ability to solve hard problems with creative and sustainable solutions
• Be detail-oriented and strive for the best product for our customers
• Self-motivated with the ability to drive features to delivery
• Should have strong hands on experience in developing applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

Roles and Responsibilities:

6+ Experience in  Node.js, React Js

excellent written and verbal communication skill

• Healthy team and relationship building skills
• Hands-on experience delivering web applications in the cloud to on-demand production clients
• Experience in JavaScript, OOP Patterns, ES6, HTML, CSS, LESS
• Experience with  MS Sql Server, Mongo DB
• Experience with SSO, SAML, OAuth, JWT for API and Web Session Authentication and Authorization
• Experience with Azure Devops platform will be an added advantage
• Experience with test and/or process automation, source control
• Possess solid debugging process and exhibit technical intuition