International BPO

About the Role

We are seeking a hands-on Tech Lead to design, build, and integrate AI-driven systems that automate and enhance real-world business workflows. This is a high-impact role for someone who enjoys full-stack ownership — from backend AI architecture to frontend user experiences — and can align engineering decisions with measurable product outcomes.

You will begin as a strong individual contributor, independently architecting and deploying AI-powered solutions. As the product portfolio scales, you will lead a distributed team across India and Australia, acting as a System Integrator to align engineering, data, and AI contributions into cohesive production systems.

Example Project

Design and deploy a multi-agent AI system to automate critical stages of a company’s sales cycle, including:

• Generating client proposals using historical SharePoint data and CRM insights
• Summarizing meeting transcripts
• Drafting follow-up communications
• Feeding structured insights into dashboards and workflow tools

The solution will combine RAG pipelines, LLM reasoning, and React-based interfaces to deliver measurable productivity gains.

Key Responsibilities

• Architect and implement AI workflows using LLMs, vector databases, and automation frameworks
• Act as a System Integrator, coordinating deliverables across distributed engineering and AI teams
• Develop frontend interfaces using React/JavaScript to enable seamless human-AI collaboration
• Design APIs and microservices integrating AI systems with enterprise platforms (SharePoint, Teams, Databricks, Azure)
• Drive architecture decisions balancing scalability, performance, and security
• Collaborate with product managers, clients, and data teams to translate business use cases into production-ready systems
• Mentor junior engineers and evolve into a broader leadership role as the team grows

Ideal Candidate Profile

Experience Requirements

• 5+ years in full-stack development (Python backend + React/JavaScript frontend)
• Strong experience in API and microservice integration
• 2+ years leading technical teams and coordinating distributed engineering efforts
• 1+ year of hands-on AI project experience (LLMs, Transformers, LangChain, OpenAI/Azure AI frameworks)
• Prior experience in B2B SaaS environments, particularly in AI, automation, or enterprise productivity solutions

Technical Expertise

• Designing and implementing AI workflows including RAG pipelines, vector databases, and prompt orchestration
• Ensuring backend and AI systems are scalable, reliable, observable, and secure
• Familiarity with enterprise integrations (SharePoint, Teams, Databricks, Azure)
• Experience building production-grade AI systems within enterprise SaaS ecosystems

• Develop and optimize computational geometry algorithms for reading a 3D CAD model
• Rapidly prototype, test, and refine geometric algorithms and software implementations
• Integrate and optimize 3D libraries into our software applications
• work closely with mechanical engineers to iterate on your algorithms
• while the algorithms drive the heuristics, you’ll also get to work with LLMs at scale for solving this very niche problem

What you bring to the table

• Strong expertise in computational geometry algorithms, CAD kernels, and geometric modeling
• Solid proficiency in C++ or Python; experience with Go, React, or Rust is a significant bonus
• Proven ability to quickly prototype, iterate, and deliver effective solutions
• Excellent problem-solving skills and clear communication
• Familiarity with mechanical engineering, CAD software, or related domains highly preferred
• Familiarity with building agents and LLMops

Job Title: HR Manager

Location: Pamposh Enclave, Greater Kailash -1, New Delhi

Job Description:

We are looking for an experienced HR Manager to oversee all aspects of human resources practices and processes at Advanced Hair Studio. The HR Manager will play a pivotal role in attracting, retaining, and developing top talent while ensuring compliance with HR policies and regulations.

Responsibilities:

1. Recruitment and Talent Acquisition:

• Collaborate with department heads to identify staffing needs.
• Manage the end-to-end recruitment process, including job postings, candidate screening, interviewing, and selection.
• Develop and nurture strong relationships with recruitment agencies and networks.

1. Employee Relations:

• Act as a point of contact for employee concerns and inquiries.
• Manage disciplinary matters, including investigations, and enforce company policies and procedures.
• Foster a positive and inclusive work culture.

1. Training and Development:

• Design and implement training programs to enhance employee skills and performance.
• Identify and address skills gaps within the organization.
• Monitor training effectiveness and provide ongoing support.

1. Compensation and Benefits:

• Administer and update the company's compensation and benefits programs.
• Conduct salary surveys to ensure competitive pay practices.
• Address compensation-related queries and issues.

1. HR Policies and Compliance:

• Develop and enforce HR policies and procedures in compliance with applicable laws and regulations.
• Stay updated with labour laws and regulations, ensuring company-wide compliance.
• Understanding and implementation of POSH regulations.

1. Performance Management:

• Oversee the performance appraisal process.
• Provide guidance to managers on performance improvement and development plans.

1. Employee Engagement:

• Organize and support employee engagement initiatives and events.
• Cultivate a positive and inclusive work environment.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• Proven experience as an HR Manager or in a similar role.
• Strong knowledge of HR laws, regulations, and best practices.
• Excellent communication and interpersonal skills.
• Effective problem-solving and conflict-resolution abilities.
• Proficiency in HRIS and Microsoft Office Suite.
• High level of discretion and integrity.
• Certification in HR (e.g., SHRM, HRCI) is a plus.

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Job Title: Tender Executive cum Sales Coordinator

Location: IMT, Faridabad

Department: Tender Management /Sales & Marketing

Reports To: National Sales Manager / Business Head

Industry: Medical

Key Responsibilities:

• Search, Bid, and Track tenders on government (e.g., GEM, CPPP, E-Procurement) and private procurement portals (e.g., Indiamart ...Etc.)
• Analyze tender eligibility criteria, technical specifications, and documentation requirements.
• Coordinate with product management, regulatory, legal, and finance teams to prepare tender documents (including product catalogues, certifications, pricing, and compliance).
• Ensure timely submission of EMD, performance security, and other tender-related instruments.
• Maintain a calendar of tender deadlines and ensure all documents are submitted before the due date.
• Handle post-submission activities such as tender clarifications, bid openings, and follow-ups.
• Sales Coordination:
• Support the sales team with preparing quotations, sales proposals, and price lists.
• Coordinate order processing, invoicing, and dispatch schedules with internal teams.
• Track sales orders, delivery timelines, and after-sales support, ensuring customer satisfaction.
• Maintain and update customer and distributor records in CRM and sales systems.
• Prepare and submit weekly/monthly reports on sales activities, tenders submitted, and outcomes.
• Handle customer queries related to product availability, quotations, and status updates.

Requirements:

• Bachelor's degree in Life Sciences, Pharmacy, Business Administration, or related field.
• 2–5 years of experience in a similar role within a medical device or healthcare company.
• Knowledge of e-tendering platforms (GEM, CPPP, State Government Portals, Sate Medical Corporations … etc.) and tendering procedures.
• Familiarity with medical product regulatory documents (CE/FDA certificates, ISO, etc.).
• Proficient in MS Office (especially Excel & Word), email communication, and basic ERP or CRM tools.
• Excellent organizational skills with the ability to multitask and meet strict deadlines.
• Strong interpersonal and communication skills.
• Experience dealing with government hospitals, health departments, and private hospital groups.
• Working knowledge of tender negotiation, BOQ analysis, and technical bid preparation.
• Understanding of inventory, logistics, and supply chain processes in the medical device sector.

Job Role: Senior Manager - Performance Marketing

You should apply if you have:

• Expertise in media mix optimization and analytics in a D2C growth startup.
• Proven success in executing multi-channel marketing campaigns for D2C and eCommerce businesses.
• Prior experience and proven record in solving performance marketing campaigns for D2C businesses - Website & App
• Strong skills building advanced dashboards for real-time reporting.
• A data-driven mindset focused on measuring and optimizing campaign performance.
• Experience in marketing leadership roles at D2C brands or marketplaces.
• A passion for scaling businesses, supported by an entrepreneurial spirit.
• Proficiency in analyzing marketing data, user feedback, and campaign results to shape strategies.
• Knowledge of A/B testing, incrementality studies, and channel optimization.
• Ability to develop strategies for user acquisition, retention, and lifecycle optimization.
• Skills in identifying and testing innovative approaches to capture market demand.
• Proven track record of working across teams to share insights and drive results.

You should not apply if you:

• Can’t work in ambiguity.
• Can’t build processes or structures.
• Prefer to work in silo as an individual contributor.
• Are not passionate about the health and nutrition industry.
• Have not managed teams before.
• Have not worked directly with a large consumer brand before.
• Don't enjoy a hands-on approach and prefer a purely delegative leadership style.

Skills Required:

• Bachelor's/Master’s degree in Marketing, Business Analytics, or related fields.
• Experience in marketing analytics, performance marketing, or MarTech.
• Advanced knowledge of marketing platforms like Google, Meta, Appsflyer, Moengage & able to do media mix optimisations basis incrementality
• Proficiency in visualization tools like Power BI and Tableau, with experience in automation.
• Strong analytical skills for deriving actionable insights from large datasets.
• Expertise in A/B testing, lift studies, and performance tracking.
• Excellent communication and stakeholder management.

What will you do?

• Lead data-driven strategies to drive growth across D2C and eCommerce channels.
• Develop and automate dashboards for performance monitoring and insights.
• Oversee campaign optimization across platforms like Amazon, Meta, and Google.
• Analyze customer lifecycle data to improve acquisition, retention, and conversion.
• Manage marketing budgets to maximize ROI through targeted campaigns.
• Collaborate with internal and external stakeholders for seamless project execution.
• Stay updated on trends and leverage analytics for strategic decision-making.
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Work Experience:

Proven experience in analytics-focused marketing roles within D2C or eCommerce.

Working Days: Monday - Friday'

Location: Golf Course Road, Gurugram, Haryana

Perks:

• Friendly atmosphere
• High learning & personal growth opportunity
• Diverse work environment

Why Nutrabay:

We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life’s best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative marketing-and-tech startup that’s revolutionising the health industry.Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will be feeling appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty that will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.

About Nutrabay:

Nutrabay is one of the largest health & nutrition store in India. We are proudly a bootstrapped business with lakhs of customers that trust us. Our vision is to keep growing, having a sustainable business model and continue to be the market leader in this segment by launching many innovative products.

What will you do?

• Oversees testing, deployment & maintenance of the Voice infrastructure.
• Performing a variety of tasks associated with user provisioning and call routing within the assigned platform 
• Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
• Participate in meetings with clients and internal departments to understand the requirements of call routing
• Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
• Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
• Complete testing to ensure that call flow is operating properly
• Monitors and ensures compliance to standards, policies, and procedures

What are we looking for?

• 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
• Able to thrive in a demanding and team-oriented environment
• Basic and strong knowledge of the Linux operating system.
• Knowledge of bash and perl shell scripting is an added advantage.
• RHCE Certification is an added advantage.

Job Description: Business Development Manager

Position Overview:

As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.

Key Responsibilities:

1. Lead Generation and Relationship Building:

Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.

2. Sales Process Management:

Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.

3. Client Feedback and Database Management:

Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.

4. Team Leadership and Management:

Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.

5. Strategic Planning and Execution:

Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.

6. Meeting Facilitation and Reporting:

Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Marketing, or related field.

- Proven experience in business development, sales, or a related role.

- Strong interpersonal and communication skills.

- Ability to understand client requirements and propose suitable solutions.

- Leadership qualities with the ability to motivate and inspire a team.

- Proficiency in CRM software and Microsoft Office Suite.

- Excellent organizational and time management skills.

Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!

Key Responsibility:

You'll be responsible for developing new features and enhancing existing features for our flagship wind farm design application, a unique tool dedicated to optimizing and analysing wind farms.

Description of Role:

Our vision as a company is to be world-leading at finding and designing new wind farm sites. We are building a set of tools, approaches, and engineering processes that combine to form a capability to undertake the technical management of wind farm development at a significantly improved level of sophistication over existing standard industry approaches.

To achieve its aim, Wind Pioneers constantly strives to build new tools that are one-of-a-kind and game changers in the industry. As a frontend developer, you will play a key role in building new features for our flagship application, contributing to our mission of driving innovation in the industry.

Detailed Responsibilities

• Participate in Application Development, focusing on frontend (React), to deliver high-quality web applications with exceptional User Experience. This includes creating admin tools and dashboards for seamless internal management.
• Collaborate in our Kanban-based development process to develop new components and user interaction workflows for our flagship application.
• Work closely with UX/UI designers to implement new components/views for major features, with support from the lead engineer and other developers.
• Maintain and update the frontend stack and dependencies.
• ou would be able to see how we build and streamline our CI/CD pipeline.
• Work closely and learn from our Product Architect and Senior Engineer

Candidate Requirements:

We're seeking someone with a strong background in frontend development, a good understanding of the stack, and a genuine passion for creating beautiful and functional user experiences through elegant and efficient code.

You are a person with:

• 3-5 years of experience building front-end web applications; please also tell us about related degrees or training.
• You should be able to demonstrate fluency in React.
• You should have contributed to open source, proving your proficiency with Git and Git Flow. These contributions can include your personal projects, app ideas, or tools, with links provided in your application.
• Any UI/UX design experience will also greatly benefit the role.
• Great deal of attention to detail
• Can-do, flexible and pro-active attitude to work
• Particular about getting things right - both at the code/data level and further up, encompassing design, layout and user experience. 

Please showcase your experience through the projects you've worked on and the problems you've solved. We are particularly interested in hearing about the subtle decisions you made that significantly impacted turning a good UI into a great one.

Stack

We've curated our frontend stack to empower us in creating one of the most elegant and functional UIs in the wind industry, enabling engineers to design wind farms with just a click. While you don't need to be an expert in all of the below technologies, having a good grasp of at least a few would be beneficial:

• React and modern ecosystem libraries like react-query and react-hook-form – this is a must!
• Material-UI for a theme and component design
• Storybook and chromatic visual testing tools
• Lerna and Yarn for library and application dependency management
• Figma and/or Sketch for wireframing and prototyping

Wind Pioneers’ Offering:

• Be part of a focused team with a clear vision, dedicated to making an outsized impact in how wind farm projects are found and evaluated.
• We build people up to be the best in the world.
• Have the opportunity to be involved in developing Wind Pioneers’ tools.
• Enjoy a friendly and relaxed office environment with a great team culture.
• Benefit from flexible working conditions.
• Over the years grow towards becoming a principal developer - capable of architecting feature-rich, high-quality webapps, UIs and libraries.
• Receive a market-based salary along with the addition of a six-monthly bonus from Wind Pioneers’ revenue share scheme