International BPO

Job Title : Rust Tech Lead/Senior Rust Developer

Experience : 5+ Years

Relevant Experience in Rust : 3+ Years

Location : Gurugram

Employment Type : Full-Time

Role Summary :

• We are looking for a Rust Tech Lead/Senior Rust Developer with 5+ Years of software development experience, including 3 to 4 Years of expertise in Rust.
• In this role, you will lead a team of developers, guide technical decisions, and ensure the development of robust Rust applications.

Key Responsibilities :

• Lead and mentor a team of Rust developers.
• Develop and maintain high-quality Rust code.
• Collaborate with cross-functional teams to ensure software stability.
• Troubleshoot and resolve issues in Rust applications.

Qualifications :

• 5+ Years in Software Development.
• 3 to 4 Years of professional Rust experience.
• Strong problem-solving skills and experience in team leadership.

Preferred Skills :

• Systems programming and concurrent programming experience.
• Familiarity with Git and other version control systems.

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

JOB DESCRIPTION

Product Analyst

About Us:-

"Slack for Construction"

Early stage startup cofounded by IIT - Roorkee alumnis. A Mobile-based operating system to manage construction & architectural projects. Material, all the info is shared over whatsapp, mobile app to manage all this in one single place - almost like a slack tool for construction.Mobile app + SAAS platform - administration and management of the process, 150000 users, subscription based pricing.It helps construction project owners and contractors track on-site progress in real-time to finish projects on time and in budget. We aim to bring the speed of software development to infrastructure development.Founded by IIT Roorkee alumni and backed by industry experts, we are on a mission to help the second largest industry in India-Construction make a transition from pen and paper to digital.

As a productivity app startup, we value productivity and ownership most. That helps raise our own bar and the bar of people we hire.We follow agile and scrum approaches for product development and use best of class tools and practices. Measuring our progress on a weekly basis and iterating fast enables us to build breakthrough modules and features rapidly.If you join us, You will be constantly thrown into challenging situations. Decisions that you take, will directly impact our clients and sales. That's how we learn.

• Prior experience in any data driven decision making field.
• Working knowledge of querying data using SQL.
• Familiarity with customer and business data analytic tools like Segment, Mix-panel, Google Analytics, SmartLook etc.
• Data visualisation tools like Tableau, Power BI, etc.
•  

Responsibility -

"All things data"

• Ability to synthesize complex data into actionable goals.
• Critical thinking skills to recommend original and productive ideas
• Ability to visualise user stories and create user funnels
• Perform user test sessions and market surveys to inform product development teams
• Excellent writing skills to prepare detailed product specification and analytic reports
• Help define Product strategy / Roadmaps with scalable architecture
• Interpersonal skills to work collaboratively with various stakeholders who may have competing interests

1. Create and maintain optimal data pipeline architecture
2. Assemble large, complex data sets that meet business requirements
3. Identifying, designing, and implementing internal process improvements including redesigning infrastructure for greater scalability, optimizing data delivery, and automating manual processes
4. Work with Data, Analytics & Tech team to extract, arrange and analyze data
5. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies
6. Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition
7. Works closely with all business units and engineering teams to develop a strategy for long-term data platform architecture.
8. Working with stakeholders including data, design, product, and executive teams, and assisting them with data-related technical issues
9. Working with stakeholders including the Executive, Product, Data, and Design teams to support their data infrastructure needs while assisting with data-related technical issues.

1. SQL
2. Ruby or Python(Ruby preferred)
3. Apache-Hadoop based analytics
4. Data warehousing
5. Data architecture
6. Schema design
7. ML

1.  Prior experience of 2 to 5 years as a Data Engineer.
2. Ability in managing and communicating data warehouse plans to internal teams.
3. Experience designing, building, and maintaining data processing systems.
4. Ability to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions.
5. Excellent analytic skills associated with working on unstructured datasets.
6. Ability to build processes that support data transformation, workload management, data structures, dependency, and metadata.

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Managing a project from conception to finish
• Performing application design, development and deployment
• Delivering high quality and maintainable code
• Collaborating with UX designers, technical team members and other stakeholders to translate business requirements into implementable code
• Enhancing and improving existing application

Desired Candidate Profile

• 8 to 10 years of software development experience
• Hands on experience in Angular 9+, TypeScript, JavaScript and JQuery
• Experience using Elastic search and MongoDB
• Ability to write optimized SQL Queries and Stored Procedures
• Good understanding of OOPs concepts
• Prior experience in Microsoft Azure platform and CI/CD implementation    

• Strong Experience on Autosar 4.x BSW modules configuration and development on any one of the below mentioned modules
  • Com stack (COM, CANSM, CANNM)
  • Memory stack (NvM, Fls, Fee)
  • Diagnostic stack (DEM, DCM, FIM)
  • System Services (BswM, EcuM, ComM, OS)
• Knowledge and Experience on AUTOSAR standard, AUTOSAR configuration tools (EB Tresos, Vector Configurator DaVinci, ETAS isolar)
• Excellent programming skill in C language
• knowledge on Requirements Engineering, Traceability and experience using any of the requirement engineering tools – DOORS
• Involvement on RDCT of software development.
• Experience using the measurement/testing tools – CANoe, Trace32, MiniWiggler
• Excellent debugging, analytical, logical and communication skills
• Knowledge/Working Experience in Scripting languages – Python, CAPL.
• knowledge on Quality Management – Automotive SPICE
• Experience working in Agile-Scrum/Kanban development process