
Inbound customer service executive

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What kind of work will you get?
We are looking for a Python developer.
Examples of technical tasks:
Working on our backend SDK to implement APIs that will be consumed by the frontend widgets
Designing APIs for different auth recipes
Architecting auth flows
You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.
Note: Compensation is as per the applicant's geography
Requirements
Well versed in Python with 2+ years of professional experience
Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask
Familiar with HTTP networking in Python
Strong understanding of async and sync modes in Python
Bonus:
Contributed to open source, or have your own open source repo with a community and many github stars
Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

At ISA ERP, we develop highly inventive ERP and decision-support Software to enhance productivity and address the challenges faced by global manufacturers due to the dynamically changing market. We embrace an inquisitive mindset, provide freedom to experiment, and encourage the acquisition of new skills. This offer is only for those who would not spare any pains to grow, innovate, and derive satisfaction by contributing significantly.
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Deliver plugins for our Python-based ETL pipelines
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Deliver Python microservices for provisioning and managing cloud infrastructure
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Implement algorithms to analyse large data sets
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Draft design documents that translate requirements into code
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Effectively manage challenges associated with handling large volumes of data working to tight deadlines
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Manage expectations with internal stakeholders and context-switch in a fast-paced environment
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Thrive in an environment that uses AWS and Elasticsearch extensively
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Keep abreast of technology and contribute to the engineering strategy
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Champion best development practices and provide mentorship to others
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First and foremost you are a Python developer, experienced with the Python Data stack
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You love and care about data
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Your code is an artistic manifest reflecting how elegant you are in what you do
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You feel sparks of joy when a new abstraction or pattern arises from your code
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You support the manifests DRY (Don’t Repeat Yourself) and KISS (Keep It Short and Simple)
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You are a continuous learner
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You have a natural willingness to automate tasks
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You have critical thinking and an eye for detail
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Excellent ability and experience of working to tight deadlines
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Sharp analytical and problem-solving skills
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Strong sense of ownership and accountability for your work and delivery
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Excellent written and oral communication skills
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Mature collaboration and mentoring abilities
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We are keen to know your digital footprint (community talks, blog posts, certifications, courses you have participated in or you are keen to, your personal projects as well as any kind of contributions to the open-source communities if any)
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Delivering complex software, ideally in a FinTech setting
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Experience with CI/CD tools such as Jenkins, CircleCI
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Experience with code versioning (git / mercurial / subversion)
● Share knowledge and understanding.
● Help to develop the individual’s technical skills, which is a prerequisite for
growth.
● Share effective and efficient techniques for Zen learners.
● Facilitate career development through guidance and advice for Zen Learners.
● Creates technical training programs according to requirements.
● Creating individual real-time projects and involving learners to do hands-on.
● Taking ownership of learners' progress and maintaining the individual
performance report.
● Should be able to handle live & 1:1 sessions.
● Should be able to take ownership and dedicated support towards achieving the
mutual goal.
● Detecting common skills shortages and creating a training plan to address these.
● Scheduling follow-ups to gauge your students' progress.
● Prepares training materials and sessions, in groups or individually.
● Reports data on completed courses, issues, and absences.
● Determines overall effectiveness of programs and training by listening to feedback
and making improvements as necessary.
● Maintains technical knowledge by attending educational workshops and reviewing
publications.
● Able to provide reports wherever needed.
● Providing various weekly assignments, and tasks to learners and evaluating them
regularly.
● Personal attention to Non-Tech background learners and motivating them to
succeed in the tech field.
● Connecting with all industry experts (externals) conducting monthly meets and
making sure all the classes happen as per GUVI'S syllabus and norms
● Provide for two-way communication.
● Able to learn new technologies.
Qualifications & Skills:
● Min 1 to 3+ years of experience in relevance.
● Programming and Logic Building Skills
● Developing new test scripts for the application
● Advanced knowledge of programming languages such as Python and Java, and
writing code and scripts.
● Base knowledge with cloud platforms such as AWS, Azure, etc
● Building CI/CD pipelines and integrating automation scripts into CI tools.
● Base understanding of Dockers, Containers, etc
● Hands-on experience in integrating scripts in tools like Jenkins, VMWare, Ansible,
etc
● Understanding the business requirements, application, and its components.
● Ability to learn new technologies and implement them as per need of training
flow.
● Involved in knowledge transfer to the newly recruited personnel.
● Ability to install and configure software, gather test-stage data, and perform
debugging and Summary reports.
● Knowledge of Agile methodologies.
● Clear knowledge of code versioning tools(Git, Github).
● Advanced experience with cloud platforms such as AWS, Azure, etc[***]
● Certified on AWS Foundation/Associate/Professional/Speciality[***]
● Prior experience as mentor/trainer[***]
Note: *** will have added advantage
We are looking for a talented Social Media Associate to administer our social media accounts. You will manage our company image in a cohesive way to achieve our marketing goals.
- Create and maintain a social media Creative calendar and posting schedule
- Interact with brands on a day-to-day basis to understand their requirements
- Well informed on the latest trend in social media space and best practices
- Seed content into social networks.
- Develop creative, innovative and relevant campaigns to achieve business objectives.
- Act as the main point of contact between the agency and the client.
- Co-ordinate with the design & Internal team
- Should be able to research on clients products, services, plans, competitors and target markets
Arrange and attend meetings with the clients to discuss and identify their requirements
Requirements-
- Excellent written and verbal skills
- Ability to sell work and ideas, and respond positively to feedback.
- Candidates with 1+ years of agency work experience can apply. Prior experience in social media and Account Management will be preferred
- Candidate with Prior mandatory experience with copywriting, content, social media Management experience with a focus on creative direction,
- Strong communication & presentation skill along with client handling skill set is a must.
- Knowledge of Facebook,Instagram, Twitter, linkedin social media platforms
Job Type: Full-time/ Hybrid--4 days from office rest WFH
Our Office address- KAILAS BUSINESS PARK.
Hiranandani Gardens, Powai-400076
We have a BYOD policy
Salary - upto 30000/month depends on the total experience and skillset


- Good conviencing skills
- Sales player
- Maintain good relationships with clients
- Follow up the clients until lead success
Job Overview
This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.
Responsibilities
- Customer Service - Delivering efficient and friendly responses to customer across different channels (main responsibility)
- Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)
- Servicing & Collections - Proactively reaching out to borrowers who have missed payments
- Product - Escalating customer feedback and IT bugs to help improve our product
- Finance - Manage refunds, repayments, and other payment processes
- General - various administrative projects as needed
Qualifications
- 1-2 years of previous job experience in customer service
- Passionate about our mission and our customers
- Highly entrepreneurial, proactive, and willing to get your hands dirty
- Excellent communication skills, both oral and written
- Good grammar, spelling and punctuation
- Driven by data and highly analytical, good understanding of excel preferred
- Good typing speed (ideally above 45 wpm)
- Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays
- You are required to take an online typing speed test through the link below
- Go to http://www.typingtest.com/">http://www.typingtest.com/ to complete a type speed test.
- On the left, select English, 1 minute, and Aesop's Fables.
- Click the green "Start Test" button.
- Please upload a screen shot of your typing test results as part of your cover letter.
Apply here: https://hire.withgoogle.com/public/jobs/branchco/view/P_AAAAAAFAAGKIzCHGAVHhy1">https://hire.withgoogle.com/public/jobs/branchco/view/P_AAAAAAFAAGKIzCHGAVHhy1



