Inbound customer service executive

About the Job :

We are looking for a passionate and driven AI Intern to join our dynamic team. As an intern, you will have the opportunity to work on real-world projects, develop AI models, and collaborate with experienced professionals in the field. This internship is designed to provide hands-on experience in AI and machine learning, offering you the chance to contribute to impactful projects while enhancing your skills.

Job Description:

We are seeking a talented Artificial Intelligence Specialist to join our dynamic team. As an AI Specialist, you will be responsible for developing, implementing, and optimizing AI models and algorithms. You will collaborate closely with cross-functional teams to integrate AI capabilities into our products and services. The ideal candidate should have a strong background in machine learning, deep learning, and natural language processing, with a passion for applying AI to real-world problems.

Responsibilities:

• Design, develop, and deploy AI models and algorithms.
• Conduct data analysis and pre-processing to prepare data for modeling.
• Implement and optimize machine learning algorithms.
• Collaborate with software engineers to integrate AI models into production systems.
• Evaluate and improve the performance of existing AI models.
• Stay updated with the latest advancements in AI research and apply them to enhance our products.
• Provide technical guidance and mentorship to junior team members.

Requirements:

• Any Graduate / Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field; Master's degree preferred.
• Proven experience in developing and implementing machine learning models and algorithms.
• Strong programming skills in languages such as Python, R, or Java.

Benefits :

• Internship Certificate
• Letter of Recommendation
• Performance-Based Stipend
• Part-time work from home (2-3 hours per day)
• 5 days a week, fully flexible shift

Exp: 3 - 6yrs
Notice period : Immediate - Max 60 days
Job Location : Gurgaon

Experience with client side Web technologies/frameworks such as Angular.js 1.x, React.js, Backbone, KnockoutJS, Bootstrap Experience with AngularJS 2+ is a strong plus.

Strong understanding of Web markup with HTML(5) and CSS(3) is a strong plus.

Ability to write high-performance, reusable code for UI components Build and support scalable, re-usable software Ability to work independently and within a team environment

Good written and verbal communication skills Solid understanding of cross-browser/platform consistency and compatibility Experience with frameworks such as jQuery Mobile, ReactNative, Appcelerator, Mootools, Kendo UI, Sencha Touch and ActionScript is a plus

Experience with Node.js, Bower, Yeoman, Gulp etc. is a plus Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS is a plus Proficient understanding of code versioning tools, such as SVN and Git is mandatory.

CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Job Title: Customer Service Representative (Work From Home) 

Location: Remote (Work From Home)

Employment Type: Contractual (as per client requirement)

Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)

Shift: Rotational shift (6 days a week job)

About the Role

We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client. 

Key Responsibilities

Handle customer queries efficiently and professionally via chats or emails.

• Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
• Experience: 1 year exp is mandatory in chat or mail.
• Languages: Good communication skills in English and Hindi.
• Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.

Work From Home Requirements

Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:

• Core i5 7th Gen or above processor
• Minimum 8 GB RAM
• Functional camera (mandatory during working hours)
• Stable internet connection: minimum 20 Mbps
• USB headset with noise cancellation
• UPS backup for power stability
• EDR (Endpoint Detection and Response) software installed

 If you do not have any of the above specifications, you are not eligible for this role.

Job Description for Performance Marketing and Social Media Marketing

Position: Digital Marketing

Location: Remote

Job Mode: Full-Time

Notice Period: Immediate Joiner Preferred

Position Overview:

We are seeking an experienced and data-driven Performance Marketing and Social Media Marketing with proven expertise in Meta (Facebook/Instagram) and Google advertising, who can design, build, and optimize complete patient acquisition funnels from strategy to execution.

The ideal candidate will be highly skilled in GoHighLevel CRM for automation, nurturing, and tracking, have a strong grasp of compliance-sensitive healthcare advertising, and excel in building campaigns that not only generate leads but also convert them into booked appointments and paying patients.

Key Responsibilities

• 1. Paid Advertising Strategy & ExecutionPlan, launch, and manage high-performing Meta and Google Ads campaigns targeted at specific patient demographics.
• Conduct in-depth keyword research, audience segmentation, and competitive analysis.
• Develop high-converting ad creatives (copy, images, and video concepts) that comply with healthcare advertising regulations.
• Continuously monitor, test, and optimize campaigns for CTR, CPC, CPL, and ROAS.

• 2. Funnel Architecture & DevelopmentDesign and implement complete digital marketing funnels using GoHighLevel.
• Build high-converting landing pages, lead forms, scheduling flows, and appointment booking systems.
• Create automated SMS, email, and voicemail follow-up sequences to improve lead-to-booked-appointment conversion rates.
• Set up and maintain tracking systems for attribution, retargeting, and conversion optimization.

• Qualifications & SkillsRequired:Minimum 3+ years of hands-on experience managing Meta and Google Ads campaigns.
• Proven track record of building complete digital funnels that consistently convert.
• Advanced expertise with GoHighLevel (pipelines, workflows, triggers, automation, and landing pages). -
• Strong understanding of marketing analytics tools (Google Analytics, Meta Ads Manager, Google Tag Manager).
• Strong copywriting skills for creating persuasive, compliance-friendly healthcare campaigns. - Excellent grasp of CRO (Conversion Rate Optimization) principles.

Preferred or we will give preference to :

- Healthcare industry marketing experience.

- Knowledge of HIPAA-compliant marketing.

- Familiarity with SEO, retargeting, and omnichannel marketing strategies.

- Experience promoting high-value, cash-pay healthcare services.

Job Description:  

Responsibilities: 

• Define standards and quality metrics  
• Putting testing strategies and practices in place 
• Leading the team of test engineers, training them on functional and non-functional needs 
• Reporting of status, defining risks contingencies, plans and escalations 
• Ensure that several testing and validation processes are improved continuously. 
• Ensure several quality improvement tools like code coverage, memory leaks are part of the development cycle. 

Requirements and skills:  

• Experience with Linux environments  
• Experience with Cypress
• Strong programming skills in Python 
• Experience in using Selenium Webdriver for test automation 
• Able to follow the agile process for the whole life cycle of testing. 
• Expert-level knowledge of Jira bug tracking and planning tool 

• At least 1 &2 Years of experience required.

• Experience with Google Adwords, Social Media Ads is a plus.

• Keyword research analytics

• Experienced in On-page SEO, Off-page SEO and Technical SEO

• Link building and Ranking analysis

• Knowledge of SEO tools and SEO plugins

• Abilities for improving organic Google search results for keyword search ranks.

• Must be able to talk well in English.

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Digital Marketing Executive

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Requirement and Skills

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• BSc/BA in marketing or relevant field

• Preparing Travel Plan
• Providing general and specific advice about different travel destinations.
• Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements. Dealing with payments.
• using market research information to guide decisions.
• handling bookings, invoicing and issuing of tickets.
• predicting profits or number of bookings.
• working with travel consultants from different travel agencies to put holiday packages together.
• combining travel, accommodation and services such as sightseeing. arrangements to create holiday packages.