Inbound customer service executive

Role Overview: We are seeking enthusiastic and results-driven Sales Representatives who will be tasked with a pure new logo hunt. The ideal candidates will focus on outreach efforts to introduce and sell Chesslang’s comprehensive chess platforms and MrZeroCode’s innovative no-code website solutions to new clients.

Key Responsibilities:

• Generate new business opportunities through strategic outreach to prospective clients.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically about the long term sales processes to optimize the acquisition of new clients.
• Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
• Work closely with the marketing team to achieve consistent sales goals.

Qualifications:

• Proven experience in sales, ideally in the technology or educational technology sectors.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Experience in handling full sales cycle from prospecting to closing.
• A proactive, motivated attitude towards finding new business opportunities.

Have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you’ve already benefitted from Conviva technology, helping the world’s leading streaming publishers deliver exceptional streaming experiences and grow their businesses. 

Conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time. The Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale. If this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices. With Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second.

As Conviva is expanding, we are building products providing deep insights into end user experience for our customers.

Platform and TLB Team

The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real time. Engineer the next-gen Spark-like system for in-memory computation of large time-series dataset’s – both Spark-like backend infra and library based programming model. Build horizontally and vertically scalable system that analyses trillions of events per day within sub second latencies. Utilize the latest and greatest of big data technologies to build solutions for use-cases across multiple verticals. Lead technology innovation and advancement that will have big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.

What You’ll Do

This is an individual contributor position. Expectations will be on the below lines:

• Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva's products
• Responsible for the architecture of the Conviva platform
• Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
• Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements etc.
• Lead a team to develop a feature or parts of the product
• Adhere to the Agile model of software development to plan, estimate, and ship per business priority

What you need to succeed

• 9+ years of work experience in software development of data processing products.
• Engineering degree in software or equivalent from a premier institute.
• Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
• Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
• Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
• Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
• Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
• Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their businesses ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision, and Warner Bros Discovery.  

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets! 

We are looking for a PHP Developer with knowledge of the laravel framework and a minimum of 2+ years of work experience in developing PHP-based applications for the specified designs and standards.

* Developing web solutions in PHP/Laravel on the LAMP stack

* Understanding the eCommerce domain and working in close proximity with the Business Owners to discuss requirements and quickly prototype business ideas into applications

* Make the best use of the ORM capability of Laravel and develop project solutions that are independent of the hosting environment and underlying database

* Integrations with 3rd party tools and services

* Troubleshooting and resolution of website performance issues

* Hands-on experience in Core PHP, Laravel, HTML, CSS

* Must be capable to handle projects alone.

* Should have handled projects in Agile methodology

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Desired Candidate Profile

• Graduation+ MBA from tier 1 colleges
• Relevant work experience of 5-10 years in overall business strategy, stakeholder management and also project management
• Prior work experience either as Chief of Staff or must have worked in a tier-1 consulting company
• Outstanding communication, presentation, analytical, interpersonal and professional networking skills
• Ability to multi-task and also high ownership

We have urgent Requirement for .Net Developer with one of leading IT firm.

Experience : 5yr - 8yrs

Qualification : Computer Science, Engineering or a related field

Location : Mumbai (Thane)

Job Description :

- Required 5 to 8 years of experience

- Good knowledge of Web api development

- Required Hands on experience in Angular and .net core

- Knowledge of Authentication and authorization Hands on entity framework using C#

- Hands on SQL query and LINQ queries

- Angular 2 + working Hands-on knowledge

- Good knowledge of C# and OOP concept

• Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
• Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
• Companys offerings to them and ultimately onboarding them as our partners.
• Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
• Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
• Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.

What’s there for you?

• The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
• Platform to showcase your talent as a city lead and grow into a state head in no time
• Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
• An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.

Key Competencies:

• EXCELLENT interpersonal, presentation, and communication skills.
• GO-GETTER ATTITUDE.
• Extremely high passion for sales.
• High resilience- Ability to bounce back instantly even after multiple rejections.
• Potential and Mindset to live a true- startup life.
• Ability to build and maintain Client Relationships.
• Strong Negotiation Skills.
• Ability to prospect and identify potential opportunities.
• Passion for Education and Technology.

Evaluation Buckets:

The candidate would be evaluated on the following criteria:

• MINDSET
• INTENT
• Sales Acumen
• Presentation and Communication Skills
• Stability
• Flexibility
• Past Experience