Inbound customer service executive · Kolkata · 0 - 9 years · ₹2L - ₹3L / yr · Posted 18 Oct 2022

Inbound customer service executive

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Role & responsibilities :
- 5+ years of IT experience with 3+ years of hands-on Collibra development.
- Strong experience in Collibra Workflow Development (BPMN).
- Experience in creating and managing data assets, business glossary, domains, and communities.
- Hands-on experience with Collibra Data Governance Center (DGC).
- Knowledge of Collibra APIs, REST services, and Java/Groovy scripting.
- Understanding of metadata management, data governance, and data lineage.
- Experience with SQL and relational databases.
- Good understanding of Agile methodology.
Work Mode:5 days WFO
Interview Mode : F2F
Location: Bengaluru
Date: 10th-Aug-2026
Develop detailed project plans, timelines, and resource allocation.
Lead cross-functional teams in project execution.
Ensure project milestones and objectives are met within the specified timeframe.
Conduct regular project status meetings, updating stakeholders on progress, risks, and changes.
Work closely with business leaders, IT teams, regulatory authorities, and external vendors.
Communicate effectively with stakeholders to align on project goals and expectations.
Manage expectations and ensure transparent reporting on project health, issues, and risks.
Ensure all IT projects comply with pharmaceutical regulatory standards such as GxP, 21 CFR Part 11, and other relevant industry guidelines.
Collaborate with quality assurance and regulatory teams to ensure proper documentation and validation processes are followed.
Identify potential project risks and develop mitigation strategies.
Track and resolve project issues in a timely manner.
Escalate significant risks and issues to senior management when necessary.
Oversee the implementation of IT systems, including ERP, CRM, LIMS, and other specialized pharma systems.
Collaborate with technical teams to ensure seamless integration and compliance with pharma operations.
Lead and motivate a team of IT professionals, business analysts, and technical specialists.
Foster a collaborative environment, ensuring cross-functional communication and teamwork.
Provide guidance and mentoring to team members to support their professional growth.
Eligibility:
Bachelor’s degree in computer science, Information Technology, Business Administration, or related field. Master’s degree is a plus.
3+ years of experience in IT project management, preferably in the pharmaceutical industry.
Strong knowledge of pharmaceutical regulations (e.g., GxP, 21 CFR Part 11).
Experience managing ERP, CRM, LIMS, or other pharma-specific IT systems.
Strong leadership, communication, and organizational skills.
Ability to manage multiple projects and stakeholders simultaneously.
Ability to work in a fast-paced, regulated environment with strict compliance requirements.
Job Type: Full-time
Pay: ₹70000-75000 pm
We are currently seeking a full stack software engineer that can architect, design, develop and test applications using the following technologies: React JS, Spring Boot and REST API
Responsibilities:
· Architect and design scalable, resilient, and cost-effective solutions
· Lead the engineering team on all design and development work.
· Hands on with implementing solutions and functions which collaborates with AI/ML products.
· Experience with system diagrams, technical specifications, implementation and support plans.
· Can work in close association with team and communicate efficiently with senior management on various Tech development aspects.
Qualifications:
· Bachelor's degree/Masters/MS in Computer Science, Information Technology or a related field..
· 8+ years of experience architecting and designing software solutions.
· 5+ years of experience using UI based technologies such as JavaScript/Typescript, React and/or Next JS
· 5+ years of development experience with Object Orientated Programming (e.g., Java, C++)
· 5+ years of experience with (CI/CD) and Agile methodology
· 5+ years of experience building large scale distributed applications.
· Hands on experience developing custom file viewers.
· Experience with web development frameworks, databases, and version control systems
· Hands on experience with integrating the front end with the back end using REST API’s
Company is building a math-learning platform with a meticulously designed curriculum that helps students become 4x quicker and better at math by nurturing their cognitive abilities and building their core math acumen.
Responsibilities:
• Design, develop, test, deploy and maintain software
• Delivering high quality and well-structured code
• Manage individual project priorities and deadlines
• Participate in enhancing tools and processes
• Participate in production observance and technical incident management
• Ability to quickly learn and adapt to keep up in a fast-paced environment
Must haves:
• Strong data structure concepts
• Great problem-solving skills
• Working knowledge of at least one or more of Java / JavaScript / C / C++ / Golang / Python
• Exposure to RDBMS and/or NoSQL databases
• Working knowledge of GitHub, CI/CD, Devops
Good to have:
• Any cloud exposure like AWS, GCP or Azure
• Hands-on experience with Docker containers, Kubernetes etc
Position Insurance Follow Up - 2 (ISP-2)
Shift US Shift (05:30 PM to 03:00 AM)
Job function· Checking denials from EOBs, ERAs by calling the Insurance Companies. · Calling the insurance companies for the specification of denials. · Reprocessing the claim over the phone or reopening the claims on the online portals · Filing an appeal to the insurance companies with the required information · Checking status of the appeal filed and reprocessed claims through IVR, Calls and online payer’s portal · Refilling corrected claims with coding/demographic/authorization/referral corrections. · Disputing with the insurance companies on incorrect denials. · Working on FTH (Fix The Hole) to prevent future denials · Tasking to the clients and other teams for required information · Preparing Trending Analysis on the denials and escalating to Supervisors · Finding updates from payers via call or online for billing related information and sharing with the concern team/department to prevent denials. · Responsible for updating any internal databases, electronically storing and organizing patients' records, billing details, and registration forms.
Education +2 or Graduate in any stream
Training/Work
experience Billing & collections training and/or 1 year of industry experience in the relevant function
Other specifications Good English communication (reading, writing, listening, speaking) Understanding of US healthcare, HIPAA Good at Operating Computer - software and MS office
Capable of task execution based on work instructio
ı Develop R&D signaling scenarios for 5G and LTE mobile
testing using a proprietary python based framework
ı Log analysis & script verification with customer prototypes
Your qualifications:
ı Engineering Graduate [Computer science or Telecom ]
ı Knowledge of any one protocol layer is must – NAS ,
RRC , RLC , MAC , PHY
ı Good understanding of 5G or LTE protocol domain
ı At least 2 years experience with any programming
language - C / C++ / Python
ı Experience using version control like GIT, Clear case
ı 8 to 12 years in telecom domain
ı Excellent communication skill to work on customer
projects
Simmi Anand
The task is to develop a platform for access to documents, books, and technical documentation, which are not publicly available on the Internet. It is oriented to those specialists and engineers who are engaged in innovations (for example, Toyota R&D). The main advantage of the platform is that all documents are collected in one place and there is a smart and specific search of the necessary documents, information inside the documents. Artificial intelligence and machine learning are used.
The customer is the American global information company IHS (is on the 11th place in the Forbes list of the fastest growing innovative companies). Is engaged in the production of a unique proprietary software product, the users of which are world-renowned companies (NASA, SAMSUNG, SONY, etc.).
Tech stack on the project: Angular 10, CSS3, Typescript, Javascript, NET 5, Microservices, Docker, Kubernetes(EKS), MSSQL(AWS RDS), Postgresql(AWS Aurora), Azure Devops, Git, Prometheus/Grafana/Loki, ElasticSearch, AWS (Lambda, API Gateway, Route53, CloudFront, S3, SQS), RabbitMQ, Redis (ElastiCache).
Requirements
- Commercial experience in C#, .NET Core, Angular for 3+ years;
- Experience with CSS3;
- Experience with TypeScript, JavaScript;
- WEB API knowledge;
- DBMS skills - PostgreSQL;
- Experience with Entity Framework;
- Knowledge and experience with Azure Pipelines;
- Experience with Docker, Kubernetes;
- Experience with Elasticsearch;
- Experience with Kafka queue;
- Understanding of software development cycle, agile methodologies (Scrum/Kanban);
- Level of English – Intermediate.
Desired skills
- Experience with RabbitMQ;
- Experience with Redis;
- Experience with Microsoft SQL Server;
- Experience with AWS (or other cloud);
- Understanding of CI/CD principles.
Reasons to join us
Andersen is a pre-IPO software development company that provides a full cycle of services. For over 14 years, we have been helping enterprises and middle-sized firms worldwide transform their businesses by creating effective digital solutions using innovative technologies.
We welcome true specialists no matter what country they live in. Salaries at Andersen are pegged to the USD, and employees are provided with a social package and an extensive set of bonuses.
- Cooperation with such businesses as Samsung, Johnson & Johnson, Ryanair, Europcar, TUI, Verivox, Media Markt, Shypple, etc. This project is just your beginning here — working with us means reliability and prospects;
- Excellent teams with streamlined processes and an opportunity to change the project. There are also systems of mentoring and adaptation for each new employee;
- Many different ways to grow: you can develop expertise in different business domains and improve as a specialist or a manager. Transparent performance review and assessment systems will allow you to determine your development path and plan your growth;
- Flexible start of the working day: from 7 AM to 11 AM. You can telecommute, work at the office, or opt for a hybrid schedule — whatever is convenient for you;
- Referral programs and an opportunity to additionally earn up to $1,500 per month by participating in the company's activities;
- Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated;
- Such perks as private health insurance, English language courses, and certification compensation (AWS, PMP, etc.).

Role As part of the role, the Developers / Senior Developers will be responsible for Design, Coding and Integration while meeting the quality targets set for the project. The Tech Leads will be additionally responsible for Estimation, Architecture, Design, Technical Reviews, Customer Interaction, Building and Mentoring a talented team of Engineers
Knowledge & Skills
- Technical Experience on Physical Layer of 3GPP LTE Experience on DSP Development\
- Proficient in C
- Good understanding of Wireless Communications
- Experience on MAC-PHY interface
- Behavioral Interpersonal skills & Ability to work in team
- Good Communication Skills Good Analytical Skills
- Customer Orientation Job Title LTE Developer with DSP Physical Layer(Engineer/Senior Engineer)









