Inbound customer service executive

EXCITED ABOUT YOUR TASKS?

Team Leadership:

● Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.

● Ensure that the team achieves its sourcing and onboarding targets effectively.

Panel Sourcing & Onboarding:

● Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.

● Oversee the onboarding process to ensure smooth integration of panel members into Incruiter’s system.

● Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.

Relationship Management:

● Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.

● Handle escalations and resolve issues promptly and professionally.

Quality Assurance:

● Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.

Reporting & Coordination:

● Provide regular updates and reports to higher management on team performance and onboarding progress.

● Work closely with the client success and operations teams to align goals and deliverables.

Qualifications:

● A minimum of 10+ years of experience in recruitment or a similar role.

● Proven team management experience is mandatory.

● Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.

● Strong communication and interpersonal skills.

● Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

● Experience in relationship management with freelancers or external consultants is a plus.

Why Join Us?

● Be part of a fast-growing platform revolutionizing the way companies hire interview panels.

● Opportunity to lead a team and make a significant impact on client success.

● Work in a collaborative and innovative environment.

Job Summary:

As a Flutter Developer, you will be responsible for designing, developing, and maintaining high-performance mobile applications for both Android and iOS platforms. You will collaborate with cross-functional teams to create robust and scalable software solutions that meet our clients' needs. The ideal candidate should have a strong background in mobile application development using Flutter framework and a passion for creating innovative and visually appealing user experiences.

Job description:

Mobile App Development:

• Design, develop, and maintain efficient and reliable mobile applications using Flutter.
• Collaborate with cross-functional teams to define, design, and ship new features.

UI/UX Design:

• Implement pixel-perfect UI designs and ensure a seamless and visually appealing user experience.
• Work closely with designers to translate design concepts into functional UI components.

Integration:

• Integrate third-party APIs and libraries as needed to enhance app functionality.
• Ensure seamless data exchange between the mobile app and server-side components.

Testing and Debugging:

• Conduct thorough testing of applications to identify and resolve bugs and performance issues.
• Collaborate with Quality Assurance teams to ensure the reliability of the application.

Code Optimization:

• Continuously optimize code for performance, scalability, and maintainability.
• Stay updated on the latest Flutter releases and incorporate new features and improvements.

Documentation:

• Create and maintain comprehensive documentation for all code and development processes.
• Collaborate with technical writers to produce user guides and developer documentation.

Collaboration:

• Work closely with product owners, designers, and other developers to understand project requirements and deliver high-quality solutions.
• Participate in code reviews and provide constructive feedback to team members.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• as a Flutter Developer.
• Strong understanding of the Flutter framework and Dart programming language.
• Experience with mobile app development for both Android and iOS platforms.
• Knowledge of RESTful APIs and integration with backend services.
• Solid understanding of the full mobile development life cycle.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a collaborative team.
• Experience with version control systems, such as Git.
• Knowledge of additional mobile development languages/frameworks (e.g., Swift, Kotlin) is a plus.

Good personality with good Communication.

Male or Female can apply.

Interested candidate can share their CV on triple nine zero nine three double one double four.

Athena is India’s largest institution in the premium undergraduate study abroad space. Founded 10 years ago by two Princeton graduates, Poshak Agrawal and Rahul Subramaniam, Athena is headquartered in Gurgaon, with offices in Mumbai and Bangalore, and caters to students from over 15 countries.

Athena’s vision is to help students become the best version of themselves. Athena’s transformative, holistic life coaching program embraces both depth and breadth, sciences and the humanities. Athena encourages students to deepen their theoretical knowledge and apply it to address practical issues confronting society, both locally and globally.

Through our flagship program, our students have gotten into various, universities including Harvard University, Princeton University, Yale University, Stanford University, University of Cambridge, MIT, Brown, Cornell University, University of Pennsylvania, University of Chicago, among others.

Our legacy as pioneers in the study-abroad process, coupled with a creative, open environment and professional growth opportunities, makes Athena a perfect place for those looking to build a lasting career in education. 

If you are excited to work in a dynamic educational environment and love expanding your horizons of emotional and strategic counseling, we look forward to hearing from you!

Learn more:

https://www.athenaeducation.co.in/article.aspx 

Overview of the role: We are looking for someone who will support Athena's Knowledge center 

• Helping/ mentoring Athena students to build mobile applications
• Helping build a state-of-the-art web portal and apps for students and counselors
• Support in building Edtech products for Athena

This is ideal for technology enthusiasts who want to make an impact, broaden their skills to learn about project management, client management; who love teaching and mentoring students, and also who love building creative tech products. The ideal person would have a deep, driving desire to make an impact and believes in the power of education.

Key Responsibilities

As a Technology Mentor and Developer, you will play a crucial role in guiding Athena students to build mobile applications

• Mentoring and Guiding Students:
• Provide personalized guidance and mentorship to students interested in mobile application development.
• Foster a positive and collaborative learning environment to enhance students' understanding and skills in technology.
• Collaborate with students on real-world projects, offering technical expertise and guidance throughout the development process.
• Collaboration and Communication:
• Collaborate with consulting teams internally to learn about students, conceptualize projects & take them to fruition 
• Communicate effectively with students, counselors, and other stakeholders to gather feedback and continuously improve technology solutions.
• Own, innovate and support the students with their technology projects 
• Conceptualize the apps, guiding them on coding and stepping them when needed
• Creation of New Algorithms for solving Real World problems.
• Mobile App Development - Android and iOS
• Hybrid mobile applications (both IOS & Android) using ionic, Flutter and react native (preferred).
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Guiding students to project completion
• Tuned into the latest developments in the desired area including but not limited to application development, database technologies, devops, robotics, etc.

Key Skills-

• Strong fundamentals and knowledge of hyrbid mobile application (both IOS & Andriod), data structures, algorithms, logical flow, and architecture 
• Good communication skills - Ability to motivate and mentor students
• Extremely hands-on in coding 
• Ability to learn, take feedback, and improve
• Knowledge of programming language and technical terminology
• Able to solve complex problems.

Education and Experience: 

• B.Tech/B.Sc/M.Sc (CS), Engineering, or a related field from a good institute
• Good to have experience in teaching and mentoring students in Computer Science modules
• Experience in Android Development
• Preferred 1 year development experience

Why should you be interested?

Impact

• Working with Athena will provide you with an opportunity to bring about a positive impact in the lives of the best students in the country - the future pioneers of the world.
• Opportunity to mentor budding writers

Team and Culture

• We are a young and daring collection of adventurers dedicated to excellence and growth. We are always efficient and occasionally funny.
• The candidate will get a chance to work in a multicultural environment with ex-pats from different corners of the globe.

Professional Advancement

• We believe in providing opportunities for team members to build their skills and become independent drivers.
• We also offer the opportunity to collaborate across our group organizations- Hora.ai (Tech) and Sitare Foundation (education non-profit)- and learn from like-minded, passionate people who have all come together to create an impact. 

Location & Work Environment

The Vatika Triangle; Gurgaon, India

• We have built creative space in a top corporate building in a prime location in Gurgaon. 
• The office is on M.G. Road, a 2-minute walk from the M.G. Road Metro Station.

Our team comprises of creative and colorful characters, all goal-oriented and hungry for growth (and healthy snacks). The work environment is a mixture of formal and playful, as we all strive to get things done while sipping Italian coffee brewed in-house.

Coordinate office activities and operations to secure efficiency and compliance to company policies

Supervise administrative staff and divide responsibilities to ensure performance

Manage agendas / travel arrangements / appointments etc. for the upper management

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Support budgeting and bookkeeping procedures

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations / proposals as assigned

Assist colleagues whenever necessary

Requirements and skills

Proven experience as an office administrator, office assistant or relevant role

Outstanding communication and interpersonal abilities

Excellent organizational and leadership skills

Familiarity with office management procedures and basic accounting principles

Excellent knowledge of MS Office and office

Urgent requirement for a well-experienced content writer. A Content Writer, or Content Creator, is responsible for creating high-quality, informational content to promote our brand, products, or services. Their duties include researching and writing content for various platforms, optimizing content for search engines, and collaborating with other teams like designers and developers to ensure that the content aligns with the company’s brand message.

• Researching and writing high-quality content like product descriptions, blog posts, articles, social media posts, website content, and other marketing materials, etc.
• Optimizing content for search engines using keywords, meta tags, and other SEO techniques
• Collaborating with other teams like designers and developers to align content with the company’s brand
• Measuring the content’s success by tracking KPIs like website traffic and conversions
• Creating and executing a content calendar
• Reviewing, editing, and proofreading content
• Stay up-to-date with industry trends and adapt content strategies accordingly.

Salary: 15K to 25K

Experience: 2-3 Years

Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034

Regards

99webmart

What we expect of you:

• 4+ years of experience building scalable backends using Nodejs
• In-depth knowledge of any framework of Nodejs (i.e. Express, Hapi, Koa.js)
• Hands on experience with developing REST APIs using Node.js and any of the above framework
• Good understanding of standard authentication systems such as OAuth2 and JWT
• Should have experience with Socket.IO
• Should have understanding of Model, Caching, Async mechanisms
• Knowledge of server-side templating (e.g. Jade, Handlebars.js, etc.)
• Hands-on experience with implementing Role based User authentication and authorization system
• Understanding of Caching, Database Interactions, Middlewares
• Able to engineer the best performing solutions and always keeping scalability in mind

Must haves:

• Strong problem solving skills
• Passion for building robust systems that are engineered to handle failure scenarios, an attitude to maintain coding standards
• Strong advocate for producing quality software who makes sure issues are raised and resolved

What makes you a great fit for Aubergine:

• Knowledge of data structures and algorithms
• Hungry for more responsibility and knowledge
• Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)

Skills: NodeJs

Experience required: 4+ years

Job Type: Full time/ Permanent

Perks and Benefits:

• Flexible shift timings
• Company-sponsored certifications.
• Team friendly culture
• Flat hierarchy
• Carrom, Table tennis games, Cricket Tournament Participation for interested employees
• Snack-filled pantry for team members
• Group Medical Insurance (*)
• 5 days working.

Full-time

Job Responsibilities: 

• Identify valuable data sources and automate collection processes 
• Undertake preprocessing of structured and unstructured data. 
• Analyze large amounts of information to discover trends and patterns 
• Helping develop reports and analysis. 
• Present information using data visualization techniques. 

• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. 
• Evaluating changes and updates to source production systems. 
• Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks 
• Providing technical expertise in data storage structures, data mining, and data cleansing. 
• Propose solutions and strategies to business challenges 

Desired Skills and Experience: 

• At least 1 year of experience in Data Analysis 
• Complete understanding of Operations Research, Data Modelling, ML, and AI concepts. 

• Knowledge of Python is mandatory, familiarity with MySQL, SQL, Scala, Java or C++ is an asset 
• Experience using visualization tools (e.g. Jupyter Notebook) and data frameworks (e.g. Hadoop) 
• Analytical mind and business acumen 
• Strong math skills (e.g. statistics, algebra) 
• Problem-solving aptitude 

• Excellent communication and presentation skills. 
• Bachelor’s / Master's Degree in Computer Science, Engineering, Data Science or other quantitative or relevant field is preferred  

Net Engineer:

Job Descriptions: Senior .NET Cloud (Azure) Practitioner

Job Description Experience: 8-12 years (approx.)

Notice period : 15-20 days max.

Location :Chennai(1^st preference),Bangalore and Hyderabad

Mandatory Skills

·       Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#);

·       Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6)  Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ

·       Good working knowledge on Azure Functions, Docker, and containers

·       Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.

·       Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc

·       Experienced in Test-Driven Development, unit testing libraries, testing frameworks.

·       Good knowledge of Object Oriented programming, including Design Patterns

• Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.

·       Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must

·       Solid analytical, problem-solving and troubleshooting skills

Desirable Skills:

·       Certified Azure Solution Architect Expert

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-900-exam-preparation-microsoft-azure-fundamentals-524%2F&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=sjIg554Fzuhah%2BLm1FC7znr9WrbVWw8PuvmoYbeDDmc%3D&reserved=0" target="_blank">Microsoft Certified: Azure – Fundamentals Exam AZ-900

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-104-exam-preparation-microsoft-azure-administrator-1-1332%2F&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=U%2Fusuw7eB2%2BOcqrLLaFhFLUiPXKxsOFiMogcbeXk83o%3D&reserved=0" target="_blank">Microsoft Certified: Azure Administrator – Associate Exam AZ-104

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-204-exam-preparation-developing-solutions-for-microsoft-azure-1208%2F&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8NS7FvcbCzFhLiXHXvBVqSyC3e3ffjDNYH95UiQh1eY%3D&reserved=0" target="_blank">Microsoft Certified: Azure Developer – Associate Exam AZ-204

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23devops-engineer&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=c69xXIJIf480QdSEQ8VuIpQZIK2YSm4iI2D6arpWKCU%3D&reserved=0" target="_blank">Microsoft Certified: DevOps Engineer Expert (AZ-400)

o   https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23solutions-architect&;data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gnCQGt%2Bnu9MJNaLRde%2FuEve0K8V8EJpVmjAUTrJKSDE%3D&reserved=0" target="_blank">Microsoft Certified: Azure Solutions Architect Expert (AZ-305)

·       Good understanding of software architecture, scalability, resilience, performance;

·       Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar

Roles & Responsibilities

·       Defining best practices & standards for usage of libraries, frameworks and other tools being used;

·       Architecture, design, and implementation of software from development, delivery, and releases.

·       Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.

·       Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.

·       Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team -  Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;

·       Should be able to work in an agile, dynamic team environment;

• We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.

•  Bachelors / Masters in Computer Science
•  Excellent communication and presentation skills
•  The candidate should also have knowledge of the industry and ability to work under pressure
•  An indefatigable person with high self-esteem and perspicacious nature is that kind of person
•  who will thrive in this role

• Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
• Must have test plan, strategy, cases development experience.
• Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
• Must know to prioritize work items based on the business need
• Knows how to handle tough timelines situations and not compromise quality.
• Must have experience in product management methodology such as agilenon-process oriented environment
• Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
• Analyzing the requirements from clients
• Analyzing and executing Test Cases
• Run Re-Tests and Regression Tests.
• Develop & Run Release Tests

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Content creation and repurposing for all digital channels
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, display advertising campaigns (Branding & Demand Generation) and events
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

• Bachelors/Masters degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement