Inbound customer service executive

We are looking for an experienced and dynamic HR Manager to join our team in Noida. The ideal candidate will have a proven track record in human resources, with a strong understanding of best practices, employment laws, and employee engagement strategies. The HR Manager will play a key role in developing and implementing HR initiatives that align with our company's goals and values. Responsibilities: • Develop and implement HR strategies and initiatives aligned with the overall business strategy • Manage the recruitment and selection process, including sourcing, interviewing, and onboarding new employees • Oversee performance management systems to ensure fair and consistent evaluations • Develop and monitor HR policies and procedures to ensure compliance with relevant laws and regulations • Handle employee relations, including conflict resolution, disciplinary actions, and grievance procedures • Plan and conduct employee training and development programs • Manage compensation and benefits programs, including salary benchmarking and employee benefits administration • Maintain employee records and ensure all HR systems are up to date • Foster a positive and inclusive work environment that promotes employee well-being and engagement • Stay updated on HR trends and best practices to continuously improve HR processes Requirements: • Bachelor's degree in Human Resources Management or a related field; Master's degree preferred • Proven work experience as an HR Manager or similar role, preferably in market research or related industry • In-depth knowledge of Indian labor law and HR best practices • Strong leadership and interpersonal skill

Join PlanetSpark's Sales Team

Position: Business Development Associate

Location: Gurgaon, India

Work Mode: Work from Office (WFO)

Industry: Ed Tech

Functional Area: Inside Sales

Shift: Day Shift / Night Shift (optional)

About Us:

PlanetSpark is on the lookout for dynamic individuals to join our Sales team. We are an Ed Tech company dedicated to transforming education and empowering young minds.

Roles & Responsibilities:

As a Sales Representative at PlanetSpark, you will play a pivotal role in guiding our consumers to make informed choices about our courses. Your responsibilities include:

Understanding our offerings and assisting students in selecting the right courses.

Engaging with parents who have participated in demo classes for their children.

Ensuring effective follow-up with potential customers and successfully closing sales within defined timelines.

Maintaining meticulous records of interactions through various communication channels, such as email and calls.

Achieving monthly targets and meeting all input metric goals.

Hiring Criteria:

Training Period: 21428 (Stipend)

Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)

Skills Required: Excellent Communication

Experience: 0-3 Years (Freshers are welcome)

Minimum Education: Graduation

Graduation Year: 2018-2024 passouts

Important Criteria:

Willingness to work 5 days a week.

Ready to thrive in a startup environment with a high-intensity learning culture and rapid growth opportunities.

Job Location: Gurugram

• Required Skill - Operating systems & Tools (SUSE Linux 1 IBM AIX 1 IBM Spectrum i.e. IBM Tivoli)
  • Should be experienced in administration of SUSE Linux, IBM AIX operating systems Have hands-on experience in managing & troubleshooting IBM Tivoli (Spectrum Protect) backup utility with SAP HANA & Sybase DB environment.
  • Monitor status of BACKUPs, perform need based restore when require.
  • Report & coordinate with team lead for incident management process. Take corrective actions for incidents related to OS & backup related issues.
• Desirable Skills - SAP NetWeaver BASIS Administration
• SAP user management for ABAP & Java stacks, Business Objects, Central User Management, etc.
• Maintain Roles and Authorization using PFCG
• SAP Transport Management using ST MS and ChaRMs
• Knowhow of using SAP Solution Manager for MoPZ, ITSM, CHARMS, CUA, EWA, System Monitoring and Technical Administration
• BASIS administration (monitoring & maintenance) of SAP systems at Primary & DR-sitesMonitor & Troubleshoot the performance of SAP systems, Troubleshoot issues and follow-up with End Users and Development team to resolve the issues.
• Data Volume Management activities like index quality analysis and rebuilding.
• Monitoring & control database growth and perform DBA operations as required. Monitor status of database archive logs for smooth operation of SAP systems.

Desirable Skills - Database Administration (HANA I Sybase I Oracle) Manage and maintain database for SAP and Non-SAP applications/systems Monitor, administer the database and troubleshoot database related issues.

About KAFQA

At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watchers performing arts. We are currently in stealth mode with a target public launch date in April. Our launch services consist of technology enabled dance classes in our proprietary studios, production facilities and social media broadcasting & competitions.

Founder & Team

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consist of senior executives from Shiamak Davar & Byju’s.

Background

• At least 1+ years’ experience in back-end development in a fast-paced environment, working in Python & Django Framework
• Deep understanding of technologies used in web-deployed SaaS products, including Rest APIs
• Exposure to AWS, Azure or other cloud providers

Opportunity

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Document your code, write test cases, etc.

Skills

• Hands-on experience with Python (1+ years)
• Sound understanding of Postgres and NoSQL databases such as MongoDB
• Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps
• Understanding of databases, and related tools, paradigms

JOB OVERVIEW:

We are looking for a Back-End Web Engineer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database along with ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

As a Back-End Developer, you’ll work closely with our engineers to ensure system consistency and enhance user experience. You should have excellent programming skills and a passion for developing and maintaining functional and stable web applications or improving the existing ones to meet our company’s needs.

WHAT YOU WILL DO:

• Execute a full software development lifecycle (SDLC)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable, reusable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Implement security and data protection
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
• Should be able to handle a Team of 3-4 Java Engineers

REQUIRED SKILLS & QUALIFICATIONS:

• 8+ years of Software Engineering or Software Development experience, preferably in a related field.
• Good knowledge of Core Java (Minimum Version 8)
• J2EE with a good understanding of Servlets and JSP
• Experience in Spring Modules – Spring IOC and AOP, Spring Boot (version 2 plus), JDBC
• Expertise in design and development of various web and enterprise – level applications using Java/J2EE technologies such as Spring, Hibernate, Rest services.
• Web Services (including SOAP, XML, XML Schema, JSON, and REST)
• Tools required: Maven,Eclipse, Github, and Swagger
• Good knowledge of SQL and Redis (NOSql)
• Ability to document requirements and specifications
• Proven work experience as a Software Engineer or Software Developer
• Ability to develop software in Java or any other OOPS languages
• Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in developing Web Applications using at least one popular Web Framework (Spring)
• Experience with test-driven development
• Proficiency in software engineering tools

PREFERRED SKILLS & QUALIFICATIONS:

• A Bachelor’s Degree in Computer Science, Software Engineering, or other related fields.

REPORTING: This position will report to the Technical Head.

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India) & In-Office – Jaipur, India

SHIFT TIMINGS: UK Shift

Summer - 1:30pm-10:30pm IST

Winter    - 2:30pm-11:30pm IST

We are looking for an experienced and creative Digital Head to join our team. You will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with the Marketing and Sales departments.

Responsibilities

• Develop, implement and manage our social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices and technologies
• Use social media marketing tools
• Attend educational conferences
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales, and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Hire and train others in the team
• Provide constructive feedback

Requirement

• Experience : 3-6 Years
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+, and other social media best practices
• Education: Any degree
• Excellent multitasking skills
• Proficient in English

• Participate in brainstorming and technical ideation for projects with product, growth, and engineering
• You will design Scalable and Fault-Tolerant systems
• You will help Maintain critical and auxiliary systems (databases, cache ...)
• You will build Experiments that help validate hypotheses for the product

Experience:

2+yrs In your first 3 months, you will…

• Successfully onboard and create strong bonds with the current team
• Participate in brainstorming and technical ideation for projects with product, growth, and engineering
• Contribute to existing product features and experimentation

In your first 6 months, you will…

• Develop prototypes of new features or products using rapid iteration and experimentation as we explore new ideas
• Partner across the engineering team to ship features

In your first year, you will...

• Champion best-in-class engineering practices and systems for an emerging engineer team
• Help build a suite of features for the product

Our Ideal Hire:

• Learned best practices and has experienced the challenges and joys working at a startup
• Managed and maintained production code at increasing scales
• Feels strongly motivated by our mission
• Communicates complex problems and proposes solutions, in writing and in conversation

Expertise:

• Proficiency in any one language (ex: NodeJS / Go / Python)
• MySQL (design / indices / optimizing queries)
• Redis (types/ functionality/ use cases)

Hands-on experience:

• Handled scaling issue
• Good at debugging

Good to have:

• Kafka (or other stream-processing software)
• AWS

Do not apply if you are not:

• Ownership driven
• Curious in general
• Able to explain things in simple terms
• Self-motivated
• Use to work in the chaotic environment
• Highly proactive
• Willing to Mentor and humble to ask for collaboration
• Most important, Learn & Grow yourself!
• Hungry to grow anymore