Customer Service Executive

Job Summary

We are seeking an experienced Java Drools Developer to design, develop, and maintain rule-based applications using Drools. The ideal candidate will have strong backend development skills and hands-on experience with business rule management systems in enterprise environments.

Key Responsibilities

• Design, develop, and maintain business rules using Drools (BRMS)
• Create and manage Drools Rule Files (DRL), decision tables, and rule flows
• Integrate Drools with Java / Spring Boot applications
• Optimize rule execution, performance, and scalability
• Develop and consume RESTful APIs
• Collaborate with business analysts to translate requirements into rules
• Participate in code reviews and ensure best practices
• Support testing, debugging, and production issues

Required Skills

• Strong hands-on experience in Java
• Solid experience with Drools Rule Engine / BRMS
• Experience with Spring / Spring Boot and microservices architecture
• Knowledge of REST APIs and backend integrations
• Understanding of rule lifecycle management and versioning
• Good problem-solving and analytical skills

Title: QA Tester

Location: Remote (India)

Shift: US Shift (Full-time)

Experience: 6 months–2 years

About Master-O

Master-O is a gamified microskill learning and sales enablement platform designed to help frontline teams learn faster, perform better, and stay motivated. Powered by AI and game mechanics, we work with enterprise clients to drive real behavior change at scale — not just content consumption.

As we continue to scale our B2B SaaS platform globally, quality, reliability, and user experience are non-negotiable. We’re looking for a detail-obsessed QA Tester who enjoys breaking things and cares deeply about seamless product experiences.

Key Responsibilities

🔍 Quality Assurance & Testing

• Perform functional and exploratory testing across the Master-O platform
• Identify, log, track, and validate bugs with expected behavior
• Test gamification flows such as quizzes, leaderboards, rewards, challenges, and progress tracking
• Collaborate closely with Product Managers and Developers to understand requirements and edge cases
• Ensure UAT releases meet quality benchmarks before production deployment
• Validate fixes and ensure no regressions post-release

💬 Customer Support (Freshchat)

• Handle Freshchat queries from end users during US business hours
• Troubleshoot platform issues, clarify product behavior, and escalate bugs when required
• Maintain high SLA adherence for response and resolution times
• Act as the bridge between users and the product team by sharing recurring issues and insights
• Document FAQs, common issues, and resolutions to improve support efficiency

Required Skills & Experience

• 6 months–2 years of full-time experience in QA/testing roles
• Experience testing B2B SaaS platforms (strongly preferred)
• Familiarity with testing gamified products, learning platforms, or interactive applications
• Experience using bug tracking tools (Jira or similar)
• Excellent attention to detail and a strong user-first mindset
• Clear written communication skills (especially while logging bugs and handling chat support)
• Comfortable working US shift timings in a remote setup

What You’ll Love About Working at Master-O

• Work on a high-impact, gamified product used by enterprise sales teams
• Direct ownership of product quality and user experience
• Remote-first culture with real accountability and trust
• Opportunity to collaborate with global clients and users
• A fast-growing product environment where your voice actually matters

Job Title: Full Stack Developer – Video Commerce (RealityShop)

Location: Remote

Type: Full-Time

About RealityShop:

RealityShop is a cutting-edge video commerce platform designed to revolutionize the e-commerce experience by integrating shoppable videos into Shopify stores. Our platform helps merchants engage customers through interactive videos that increase conversions and drive sales.

We’re looking for a Full Stack Developer who is passionate about building scalable, user-friendly applications. You'll play a key role in developing and enhancing RealityShop's platform, working with Gadget and Shopify to bring innovative video commerce features to life.

Responsibilities:

• Lead the product and take full ownership of creating and maintaining the product.
• Develop and maintain Gadget-powered applications for RealityShop’s backend and infrastructure.
• Build, test, and deploy Shopify integrations, ensuring seamless functionality between our platform and merchants' stores.
• Collaborate with the product team to design and implement features like UGC content collection, video hosting, file uploads, and custom CTAs.
• Implement responsive, intuitive front-end designs using modern JavaScript frameworks.
• Optimize for performance, ensuring that the video commerce experience is fast and smooth across devices.
• Work on both the front-end and back-end, contributing to overall architecture decisions.
• Integrate RESTful APIs for communication between front-end components and backend services.
• Write clear, maintainable code and participate in code reviews.

Requirements:

• 3+ years of experience in a full stack development role
• Proficient in JavaScript, Node.js, and modern front-end frameworks (e.g., React, Vue).
• Experience with Shopify API development and Shopify app integration.
• Strong understanding of Javascript development practices
• Strong understanding of RESTful API design and development.
• Familiarity with database design and management.
• Experience with Git or other version control systems.
• Excellent problem-solving skills and a strong eye for detail.
• Ability to work independently and as part of a collaborative, remote team.

Nice to Have:

• Prior experience with Shopify or Gadget is not required but preferred.
• Prior experience with Generative AI such as Open AI, Faceswapping, LipSyncing.
• Experience with video hosting and compression technologies.
• Familiarity with video analytics or any other video-based technologies.
• Knowledge of Shopify App Store submission and review processes.

Why Join Us?

• Be part of an innovative startup that’s disrupting the e-commerce space with AI & video commerce.
• Opportunity to work with cutting-edge technologies like Gadget and Shopify in a dynamic, fast-paced environment.
• Remote, flexible work environment with a focus on results and growth.

If you’re ready to make an impact and help shape the future of video commerce, we’d love to hear from you!

Job Summary:

As an Oracle HCM Consultant specializing in Learning and Talent Management, you will be responsible for implementing, configuring, and supporting Oracle HCM Cloud modules related to employee development, performance, and learning. You will work closely with HR teams and technical stakeholders to translate business needs into effective Oracle HCM solutions.

Key Responsibilities:

System Implementation & Configuration

• Act as the primary liaison between HR operations and Oracle configuration teams.
• Translate business requirements into system specifications and configuration decisions.
• Configure Talent Management (competency models, performance templates, succession planning).
• Build and manage Learning catalogs, courses, offerings, and learning paths.

Project Management

• Track implementation tasks, dependencies, and milestones.
• Facilitate status meetings, document decisions, and escalate issues.
• Coordinate cross-functional input during UAT, training, and go-live phases.

Data Management & Integration

• Lead data mapping and transformation efforts from legacy systems.
• Create and validate HDL, FBDI, and spreadsheet loader templates.
• Ensure data quality through validation and cleansing practices.

Testing & Documentation

• Prepare test data and execute test scripts during SIT and UAT.
• Document test outcomes, configuration decisions, and data loads.
• Maintain comprehensive implementation documentation.

Required Skills & Qualifications:

• Bachelor’s degree in HR, Business Administration, Computer Science, or related field.
• 5+ years of experience with Oracle HCM Cloud, specifically in Learning and Talent modules.
• Proficiency in HDL, FBDI, Spreadsheet Loader, and Excel (pivot tables, lookups).
• Strong understanding of HR processes and Oracle HCM alignment.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage priorities within project timelines.

This role is physically based out of Mauritius and will require you to relocate to Mauritius. Relocation expenses like air tickets/work visa/permit/medical for work permit will be borne by the company

The role of a senior java developer is to ensure high quality software development and delivery to the end client.

As senior software developer, you shall be the technical SME on the project and ensure that the team abide by the quality standard set on the project.

On the Java Expertise Center, you shall be contributing to the knowledge building committee where you will be coaching juniors and demy students

Key Skills:

 Very good knowledge in Java (at least from Java 8).

 Good knowledge of Spring boot

 Experience with JPA/Hibernate

 Experience in middleware such as MessageQueues

 Experience with REST interfaces and GRPC

 Experience with modern agile software development (Continuous Integration)

 Experience in securing APIs

 Knowledge in design patterns

1. Software Development

 Act autonomously in the delivery of tasks of simple to high complexities on projects.

 Participate actively with team members to reduce risks related to tasks and activities.

 Ensure deliveries (code, documentation, release notes) are executed within set quality standards and processes.

 Understand and apply standard methods, tools and processes in daily tasks.

 Participate in sprint backlog estimation.

2. Team coaching & technical reference on project.

 Work with the team architect to help coach team members and ensure they

abide by the technical standards set on the project.

 Coach new joiners and accompany them technically & functionally on the

project.

 Be the technical reference on the project, besides the architect.

 Communicate technical KPI to your project manager.

 Review code contributed by team members, ensuring adherence to coding standards, best practices, and quality standards.

 Act as a coach or trainer and contribute actively to the Java Expertise Center.

 A commitment to continuous learning and staying updated with industry trends and best practices

 Participate in budget auditing activities as required by direct report in the capacity of a Developer

Key Dimensions:

 Ability to monitor unit test coverage and ensure team abide by same standard (Standard unit test coverage

of 60% on new and overall codes)

 Ensures Sonar analysis of project is as per quality gate and any deviations are tackled by the team

 Ensuring highest quality delivered to client.

salary range basis experience (in INR)

CTC brackets for years of experience (please note that this is fixed, and negotiable max by 5-10% depending on existing salary)- 

5 years - 15 Lacs

7 years - 17 Lacs

9 years - 19 Lacs

10 years - 21 lacs

Job Description

• Advising Clients for Commodities and Currency products.
• Calling existing clients for Commodity.
• Passing on research calls and engaging clients to trade

Qualification:

• Min Graduate (Candidate with MBA Degree or candidate with higher study plan should not apply)
• Ready to work in shifts
• Morning Shift- 8.30-5.30pm
• Evening shift -3pm to 12 am
• (Night travelling Allowance will be seperate

Roles & Responsibilities:

• Keeping oneself updated about the recent upgrades and projects of the company.
• 
  
• Responsible for calling potential customers, explaining our offers and fix meeting for sales team.
• 
  
• Responsible for calling customers & answering their queries related to the product/services.
• 
  
• Contact potential and existing customers to explain the product & services offered.
• 
  
• Keep records of calls & inquiries and note useful information.
• 
  
• Asking questions to the customer and understanding their real estate requirement.
• 
  
• Set appointments with prospective customers based on our associates’ schedules.

About the Company:

Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over

500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create

memorable experiences whilst you reconnect with nature, yourself or your loved ones. Only 1 in 10 villas that we scout are

carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers

of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency. Our

dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served

300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas.

Why work with us:

We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and

improve. If your work ethic is in line with us, you’ll be a great fit.

Additional Perks: Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here.

About the Role: Lead the Demand, Pricing & Yield Management for our largest and strategically important region and will help

sustain and grow the vision of improving the yield strategy of our portfolio. Manage the monetization of inventory, create

performance metrics that demonstrate our value to owners and monitor compliance of pricing strategies and adoption across

the portfolio. You are comfortable tackling obstacles using quantitative analysis and lead the team in the right direction to

achieve targets tapping into different online and offline channels.

Job Responsibilities:

● Responsible for managing OTA's channels

● Generating sales from direct & indirect channels (Online & Offline)

● Responsible for achieving quarterly and annual sales targets

● Monitoring the market and competitor products and activities

● Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction/experience

● Responsible for establishing and maintaining key customer relationships.

Required Skills:

● A user-centric approach to drive higher satisfaction among guests, owners, and employee

● Good in strategic thinking and data-driven decision-making.

● Ability to execute and drive efficiency through continuous process improvement.

● Strong interpersonal skills with the ability to collaborate and manage.

● Strong in advance excel, google sheet management

● Ability to deliver results under pressure and within the deadline.

● Strongly inclined to do high-quality and impactful work in a dynamic environment.

Qualification and Experience:

● Bachelor/ Master's degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales is required.

Hospitality experience is a plus

• Generating leads through social media marketing
• Designing and planning project microsites and other promotional videos & GIFs
• Optimizing landing pages and user funnels
• Creating content/ editing, designing, posting, outreach to platforms, Govt, CSR, NGOs and then marketing. sharing and spreading
• Maintaining partnerships with media agencies, vendors and all possible growth partners

Desired Candidate Profile

• Excellent understanding of digital marketing concepts and best practices within the Edtech industry
• Ability to execute smart growth strategies with focus on outcomes
• Exponential growth mindset
• Knowledge of analytics tools (e.g., Google Analytics, Amplitude)
• Analytical, Problem-solving and Calculative aptitude
• Focus and discipline
• Humility to learn, share & keep improving
• Excellent and proactive communication in all formats