Customer Support Executive

About the Role:

We are seeking a highly skilled and motivated individual to join our development team. The ideal candidate will have extensive experience with Node.js, AWS, and MongoDB, and a strong pro-activeness and ownership mindset.

Technical Expertise:

• Architect, design, and develop scalable and efficient backend services using Node.js (Nest.js).
• Design and manage cloud-based infrastructure on AWS, including EC2, ECS, RDS, Lambda, and other services.
• Work with MongoDB to design, implement, and maintain high-performance database solutions.
• Leverage Kafka, Docker and serverless technologies like SST to streamline deployments and infrastructure management.
• Optimize application performance and scalability across the stack.
• Ensure security and compliance standards are met across all development and deployment processes.

Bonus Points:

• Experience with other backend languages like Python and worked on Agentic AI
• Security knowledge and best practices.

About this Role

We're looking for a Frontend Web Developer to build fast, modern, and highly interactive web experiences that reflect Valerie's premium brand.

You'll work closely with Product, Design, Brand, and Marketing teams to bring exceptional digital experiences to life. Success in this role isn't measured by how many pages you build or animations you create; it's measured by how beautifully, smoothly, and reliably users experience the website.

You could be a great fit if...

• You enjoy building premium, visually impressive websites with exceptional attention to detail.
• You love transforming Figma designs into pixel-perfect, responsive user experiences.
• You have a strong eye for design, motion, and frontend craftsmanship.
• You enjoy creating immersive interactions using GSAP and Three.js.
• You care deeply about website performance, accessibility, and clean, maintainable code.
• You naturally take ownership and enjoy bringing ambitious creative ideas to life through code.
• You communicate well with designers, product teams, and marketers to build exceptional user experiences.
• You enjoy learning modern frontend technologies and continuously improving your craft.

Requirements

• 3–6 years of frontend development experience, ideally within a SaaS company, AI product company, or fast-paced startup.
• Strong experience with Next.js, React, JavaScript, TypeScript, Tailwind CSS, GSAP, and Three.js.
• Experience building responsive, production-ready websites from concept to launch.
• Experience consuming REST APIs and integrating third-party services.
• Strong understanding of component-based architecture and modern frontend development practices.
• Experience translating Figma designs into pixel-perfect implementations.
• Excellent debugging and problem-solving skills.
• Strong attention to detail and engineering quality.
• Ability to work independently with a high level of ownership and a strong portfolio

Bonus Points

• Experience building SaaS or AI product websites.
• Experience with headless CMS platforms such as Sanity or Contentful.
• Strong understanding of Core Web Vitals, SEO, and accessibility.
• Experience building premium marketing websites with advanced animations and interactive storytelling.

You probably shouldn't apply if...

• You see frontend development as simply converting designs into code.
• You don't enjoy building animations, interactions, or premium user experiences.
• You struggle to balance visual quality with website performance.
• You prefer highly structured environments where priorities rarely change.
• You rely on others to identify problems instead of proactively finding solutions.
• You're uncomfortable taking ownership of frontend features from implementation through deployment.

Job Location: Gurgaon/Noida

Current Work Mode: Hybrid

Work Timings: AEST Timings

About the Role

We are looking for high-calibre Frontend Engineers with strong expertise in React or Angular to join a fast-paced branding and product experience initiative. This role will focus on delivering a premium UI/UX transformation, including a dashboard uplift, within a tight timeline.

This is a hands-on role suited for engineers who thrive in high-impact, fast-execution environments and can take ownership from concept to delivery.

Key Responsibilities

• Build and enhance modern, scalable front-end applications using React or Angular
• Drive the branding implementation across web interfaces and dashboards
• Collaborate closely with design, product, and backend teams
• Contribute to dashboard improvements, performance optimization, and usability enhancements
• Integrate front-end components with backend services (including .NET-based APIs)
• Leverage AI tools (e.g., Claude, ChatGPT, GitHub Copilot) to improve productivity, code quality, and development speed
• Ensure high standards of code quality, responsiveness, and cross-browser compatibility

Required Skills & Experience

• Strong hands-on experience with React.js or Angular (either is mandatory)
• Solid understanding of HTML, CSS, JavaScript/TypeScript
• Experience building data-driven dashboards and UI-heavy applications
• Working knowledge of .NET / C# backend integration
• Familiarity with or openness to using AI-assisted development tools (e.g., Claude, Copilot, ChatGPT)
• Strong eye for design, layout, and user experience
• Ability to work in fast-paced, deadline-driven environments

Nice to Have

• Experience with design systems or branding projects
• Exposure to performance optimization and front-end architecture
• Experience working in agile/sprint-based delivery models

What We’re Looking For

• Engineers who take ownership and move fast
• Strong problem-solvers with attention to detail
• Comfortable leveraging modern tools, including AI, to accelerate delivery
• Clear communicators who can collaborate across teams
• Comfortable working under tight timelines with high expectations

Why Join

• Opportunity to work on a high-visibility branding initiative
• Fast-paced environment with real impact
• Collaborative and outcome-driven team

  Minimum 3+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object-Oriented Concepts and Data Structures

·       Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.

• Roles:
• Conducting market research and identifying potential clients.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Collating and maintaining client information in the CRM database.
• Working closely with staff across departments to implement growth strategies.
• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
• Ability to manage multiple clients concurrently and meet deadlines.
• Identify new business opportunities and partners.
• Must haves:
• A young talent with a minimum experience of 2 years in sales in a related startup/company and has strong connections.
• Perks:
• 5-10% commission for every campaign earned.

Position – 

Business Development Executive

Qualification – 

MBA (Marketing) with Bachelor or master’s degree in computer science or Information Technology 

Communication – 

EXCELLENT COMMUNICATION REQUIRED 

Experience – 

1-3 Years 

Skills – 

Business Development, Lead Generation, Pre-sales, Digital Marketing, Marketing Research, Research Analysis, Market Initiative, etc.

• Technology Acumen
• Must have a good understanding of digital technologies of Web/Mobile App Development, Cloud Services (especially AWS), Big Data and DevOps
• Overall messaging and branding
• Should be able to create brand offerings, brand positions, brand promise, messaging for target audiences with their trust and business.
• Digital Marketing
• Enhance social media presence with unique 10 posts/month and post them to 2-3 channels. Each post would be published for 5-10 times in a month across channels.
• 3rd party profiles and Management
• Shall create profiles on listing sites like Clutch, GoodFirms etc and help in collecting client reviews
• Lead Generation
• Should run targeted email and social outreach campaigns to target audience and bring appointments for your sales team to close
• Domestic/International Exposure
• Should have experience in dealing with international market & businesses (especially USA and Europe) as ours’ B2B market
• Content Strategy and Execution
• Should be able to define the content strategy and curate the quality content – posts, blogs, newsletters, website, etc.
• Should be able to help on working on proposal and sales
• Should be able to nurture the relationships with customers

Roles & Responsibilities –

• Demand/Lead generation through outbound marketing activities. Researching organizations and individuals to identify new leads and potential new markets.
• Prospect Identification, Nurturing & Closure. Researching the needs of other companies and learning who makes decisions about purchasing
• Lead Generation and Management by Contacting potential clients via email or phone to establish rapport and set up meetings / Cold Calling
• Strong lead generation skills (establishing initial contact and gathering information)
• Generate new leads and set appointments for the Business Development Managers, within a defined territory, for specific lines of business, through telemarketing
• One would typically be involved in setting up a volume of qualified appointments to increase the chances of more contract conversion and ensure the healthy sales pipeline. 
• Researching Organizations and Individuals online (especially on social media) to identify new leads and potential new markets.
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• New Business Acquisition 
• Contacting clients to inform them about new developments in the company's products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in-person
• Developing sales goals for the team and ensuring they are met
• Training personnel and helping team members develop their skills
• Market Research and Analysis
• Understand client requirements
• Research accounts, identify key players and generate interest
• Maintain and expand the database of prospects
• Proficient in Microsoft Office Suite specifically Microsoft Excel, PowerPoint, Word, and Outlook
• Clearly and effectively communicates the Company's Solutions to prospects
• Technology selling experience
• Experience with online demos and conducting virtual meetings
• Blend of Startup and MNC culture is an add on
• Self-starter who can function both individually and as part of a team 
• Should visualize the big picture about the product and the partners' requirements

About Scalex – 

We are cloud-born product development, consulting and technology services start-up, having a presence in Pune (India) and Seattle (USA). We have been working closely with leading-edge start-ups and mid-size companies across the globe in their journey to ideate, implement and innovate next-gen technology products and solutions using re-defined user experience and digital technologies of Cloud, Mobility, and DevOps. We leverage the power of digital technologies to build the products with a customer-centric approach and agile methodologies as the backbone.

What differentiates us from other consulting businesses is our focus on constant innovation and dedication to the products or solutions we work on for our customers. With the fast pace of innovation and changing technology, the end products are updated constantly and rapidly. So, our engineers are therefore enjoying the challenge of learning new technologies and synthesizing the acquired knowledge to solve business and real-world problems.

We follow agile work culture, where we believe in giving autonomy and flexibility to our engineers. At the same time, they will be given responsibility distribution to deliver the best-in-class and quality solutions in time with the limited formalities. 

Last but not least, you will get an opportunity to work with high performing teams and competitive businesses.

https://scalextechnologies.com">https://scalextechnologies.com