Customer Support Executive

1.Technical Sales

Develop and execute strategies to achieve sales targets for equipment and elevator systems.

Conduct technical presentations and product demonstrations for prospective and existing clients.

Provide detailed technical and application advice to customers on equipment and elevator solutions.

2. Customer Engagement

Identify and assess customer needs through site visits, consultations, and discussions.

Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and

retention.

3. Project Management

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications

and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery.

Address and resolve technical issues that arise during the sales process or order finalization.

4. Market Analysis

Monitor and analyse market trends, competitor activities, and customer feedback to identify

opportunities and threats. Provide insights and recommendations to enhance product offerings and

sales strategies.

5. Reporting and Documentation

Maintain records of sales activities, customer interactions, and project status in the CRM system.

Prepare regular sales reports, forecasts, and performance metrics for management review.

Description:

At Digicorp, we design and develop world-class digital products for startups, scale-ups, and enterprises. We specialize in building web, mobile, and cloud-based applications that are scalable, simple, and impactful. Our mission is to help businesses turn ideas into meaningful software products that create real value.

What we are looking for?

• A MERN Stack Developer with 3–5 years of experience.
• Strong expertise in Node.js, React.js, and Python.
• Passion for coding, problem-solving, and building innovative solutions.
• Team player with good communication skills and a proactive mindset.

What will you do at Digicorp?

• Develop, test, and maintain scalable web applications using MERN stack.
• Write clean, reusable, and efficient code in Node.js, React.js, and Python.
• Collaborate with designers, product managers, and other developers to deliver high-quality solutions.
• Optimize applications for performance, scalability, and speed.
• Debug and fix issues to ensure smooth functionality of applications.
• Stay updated with the latest technologies and apply best practices in development.

 Job Title              : Project Engineer

Department      : BMS (Building Management System)

Location              : Mumbai

Experience        : 3-4 Years in BMS project execution and handover process

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

This role requires to Lead the project, Preparing, scheduling, coordinating and monitoring the assigned engineering projects. Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications. Interacting daily with the clients to interpret their needs and requirements and representing them in the field.

Responsibilities:

• Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
• Reviewing the engineering tasks and initiating the necessary corrective actions.

·        To ensure that the full compliance of sub-contractors with Company Quality policies and with the requirements of this method statement.

·        To ensure that all the equipment required executing the works according to the BMS project are available, in good condition, and provide any additional equipment that might be required.

·        To co-ordinate with the Electrical, QA, QC & EHS for a safe and proper execution of the works.

·        Liaise with Client / Consultant for execution of works as per BMS project activities

·        Collect and analyse project information to create status reports and recommend future actions

·        Allocation of required labour through co-ordination with the Project Manager.

·        Take precautionary measures concerning protecting works from hot weather, wind, rain and sun.

·        Ensure that all works activities will be carried out in accordance to approved drawings, specifications and quality.

Responsibilities : 

• Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. 
• Product installation and provide troubleshooting support for devices. 
• Perform site assessments and communicate device requirements to the remote team. 
• Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. 
• Coordinate with the remote team, providing detailed updates on activities conducted during site visits.
• Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration.
• Assist in ad hoc operational task, as required

Desired Experience:

• Graduation /Diploma ( Science / ITI preferred) 
• 0-2 years of field operations/ field sales experience from healthcare or hospital industry.
• Open to travel within the city . 
• Open to working inside hospital wards and work in night shifts- occasionally as required,
• Good communication skills and fluency in local languages
• Prior experience of working with nurses/doctors is preferred
• Candidate should have basic understanding of operating a computer Additional 
• good-to-have(s)
• If you have experience in the hospital/ healthcare segment 
• If you have experience in working with startups

Postgress developer cum database architect

5-7 years experience

Knowledge and experience, specifically PostGre

-           SQL

-           Query Optimization / Optimization strategies (in PostGre)

-           AWS - RDS Relational Databse Service

-           Optional: AWS – RDS API / PostGre API

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of ReactJS, Native
• Basic understanding of Django REST framework
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
• Good understanding of SEO principles and ensuring that application will adhere to them.