About hoichoi:
hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.
Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.
As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.
Overview:
Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.
Job Role:
· Answer user communication/queries via emails, live chats and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications:
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Bengali, English & Hindi
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

About hoichoi tv
Similar jobs
Job Title: Front-End Developer – IVR & Web Technologies
Location: Chennai ( Taramani)
Experience: 1.-3 Years
Employment Type: Full-time
Job Summary:
We are looking for a highly skilled Front-End Developer with strong expertise in Angular, React.js, and JavaScript, and a good understanding of IVR systems, Perl/Bash scripting, and WebRTC. The ideal candidate should also be familiar with data visualization using D3.js and basic knowledge of web services (REST/SOAP).
Key Responsibilities:
- Develop and maintain front-end applications using Angular and React.js
- Create dynamic and interactive UIs using JavaScript, D3.js, and modern frameworks
- Work with IVR systems and integrate them into web-based dashboards
- Write and manage Perl and Bash scripts to automate tasks and system interactions
- Implement and support WebRTC features for real-time communication interfaces
- Consume and interact with REST/SOAP web services
- Collaborate with back-end developers, designers, and system engineers to deliver high-quality solutions
- Troubleshoot and debug cross-browser and cross-platform issues
Key Skills:
- ✅ Strong knowledge of Angular(16+)
- ✅ Strong expertise in JavaScript and React.js
- ✅ Experience working with IVR (Interactive Voice Response) systems
- ✅ Hands-on with Perl and Bash scripting
- ✅ Experience with WebRTC implementation in front-end apps
- ✅ Familiarity with D3.js for data visualization
- ✅ Understanding of basic web services (REST/SOAP)
- ✅ Knowledge of front-end testing frameworks is a plus
Role Overview:
We’re looking for a Senior Software Test Engineer with 7+ years of experience in testing scalable, event-driven microservices and real-time data pipelines.
Key Responsibilities:
- Validate and ensure quality of microservices-based architectures.
- Test real-time data pipelines built using Kafka and CDC tools (e.g., Debezium).
- Work with graph databases (Neo4j) to analyze and verify complex data relationships.
- Perform API testing using REST Assured.
- Develop and maintain end-to-end test automation using Playwright with TypeScript.
- Collaborate with development teams to improve overall product quality and reliability.
#HiringAlert
We are looking "SAP Ariba Upstream/Downstream" for Reputed Client @ Permanent Role
Experience: 5+ Years
Skills :
•SAP Ariba Upstream/Downstream Module / experience in S4HANA implementation
•Good Knowledge and hands on experience in Ariba Sourcing Projects, RFX, Auctions, Contract Management, SLP
•Integration knowledge with multiple backend ERP systems for Master data objects replication.
•CIG integration knowledge will be added advantage.
•Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate to technical teams and executive leaders
•Ability to work independently and as a part of a team but also self-motivate
•Hands on experience on building interface with SAP and Legacy Systems, must be familiar with IDOC, XML etc.
•Hands on experience on documenting in User Requirement Specification, Functional Specification, Training documents.
•Knowledge of tools such as Remedy, HP Application Life cycle Management, SAP Solution Manager.
•Knowledge of Ariba Integration (Cloud Integration Gateway) with multiple back-end ERP systems.
•Experience in Config/ Organization and master data replication from ERP systems to Ariba.
Location : Remote
1) Minimum 10 - 14 years of overall experience.
2) Minimum 5+ years of hands-on experience implementing Adobe AEM, AEM architecture, AEM
Application Design and Development.
3) Minimum 4-5 years of experience in design, develop and support of large-scale web application
development, AEM deployment architecture.
4) More than 7 years of Software Programming/Demand Generation experience.
5) Strong knowledge and working experience with Java development is a MUST.
6) Good knowledge and working experience with HTML, CSS, JavaScript frameworks
7) Experience with REST, OSGi, Sling and SOAP.
8) Develop Build scripts in Gradle/Maven.
9) Proficiency with complex IT/software solutions is a must.
10) Good to have experience in either Database Marketing, Marketing Operations, or Email Marketing.
11) Strong process development skills; ability to transform best practices and prospect requirements into
highly efficient and executable business processes.
12) Excellent verbal and written communication and articulation skills.
13) Ability to apply creative thinking and sound reasoning, and to communicate effectively verbally and in
writing.
14) Strong interpersonal skills. Must be able to work independently and function as a strong team player.
15) Proactive, detail-oriented and capable of handling a significant volume of work.
16) Must be able to demonstrate resourcefulness, motivation, initiative.
17) Results oriented, outstanding attention to detail, ability to prioritize and meet deadlines. Attention to
Detail.
18) Excellent analysis skills and the ability to develop processes and methodologies.
Responsibilities :-
- Experience with client-focused solution architecture consulting, inclusive of project planning, estimating and resourcing.
- Write quality, maintainable code with extensive test coverage in a fast-paced professional software engineering environment.
- Experience in creating and maintaining dev-ops related scripts for enterprise applications.
- Technical delivery experience across the entire SDLC, with deep expertise in software development; at a minimum backend systems like JAVA (version 8+), JavaScript.
- Experience of formal project management environments, including Agile.
- Experience in creating low level designs of the entire applications including servers, deployments and workflows.
- Has an extensive and consistent ability of delivering complex projects throughout life cycle.
- Experience managing the development and delivery of commercial websites.
- Experience managing or leading a team of multi-skilled engineers, developers and QAs.
ROLE REQUIREMENTS
- Expertise level knowledge of HTML5 : Comprehensive knowledge of tags, HTML API (Geo, Storage, More APIs), Canvas APIs, META Tags and Semantic markup
- Expertise level knowledge of CSS3 : CSS Object Model, Selectors & Hierarchy, Layouts, Responsive Designs, Build Tools, SASS / SCSS & Flexbox
- Expertise level knowledge of ES6: Object-Oriented programming principles, DOM Selectors, Event Handlers, Jquery - Functions, Callbacks, Promises, Debugging tools & approach
- Experience in creating build scripts from scratch using Webpack & Gulp with relevant plugins to improve DevOps
- Ability to independently create technical design of an Epic utilising the knowledge of JavaScript design patterns and CSS best practices
- Experience in reviewing the technical design and implementation of other frontend team members
- Ability to Suggest better alternatives to existing solutions for improving the solution quality (both functional and non-functional problems)
- Ability to coach and line-manage senior frontend engineers, to help them grow their career
- Experience in Typescript and contemporary FE development frameworks like ReactJS, Angular & VueJS is preferred
QUALIFICATIONS & CHARACTERISTICS
- 8+ years of industry experience.
- Analytic and positive mindset with a personable and professional approach.
- Sharp attention to detail and a passion for new technology.
- Professional written and verbal communication.
Role and Responsibilities:
- To ensure success as a js developer, you should possess extensive knowledge of Node.Js based services like Express js, Multer.
- Candidate must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
- Knowledge of GIT is a must.
- Must have sound knowledge of creating API through postman or similar tools, developing and maintaining all server-side network requests, ensuring optimal performance of the central database, collaborating with front-end developers on the integration of elements.
- Deep Understanding of mongo and MySQL.
- Working knowledge of Microservices.
- Good understanding of AWS services, Like Instance,S3, Route53, Elastic Bean Etc.
- Best writing code understanding.
Experience Required:
- The candidate must at least have a total experience of 1 Year - 3 years in the relevant field.
- The candidate must have basic knowledge regarding data structure and algorithm.
- We require people with keen logistics skills.
- The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.
Location:
- The job-role of a Node.js developer is open only for candidates residing in Indore or are willing to relocate to Indore.
- We are also providing remote opportunity.
We are highly fetching for immediate joiners or candidates that may join the company within 15 days.
About the company:
- SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
- We provide expert services in developing web and application services.
- We help vendors for getting projects in a single domain.
- We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
- We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
- We have a selective module to ease the hiring process of clients and vendors.
- We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
- We are also providing great assistance to the clients to hire candidates on a contractual basis.
OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.
Interested candidates can share their CV at vartika(at)shethink(dot)in
4 to 5 years exp,
API building for apps,
Knowledge of retrofit, AWS
- Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
- Performance, Security and Usability goals are in DNA.
- Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
- Business and technical Metric definitions and reviews.
- Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
- Perform push-button deployments of any version of the software to any environment on demand.
- Design and build web apps that are scalable and puts user experience front and center.
- Develop modular UI components for company-wide reuse.
- Evolve a common design language for UI across apps.
- Establish and advocate front-end coding guidelines.
- Meld UX and great-looking UI while keeping excellent code quality.
- Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
- Develop reusable tools/libraries
- Identify opportunities for automation and collaboration points.
- Continuously improve cycle time, throughput, and code quality.
- Continuously improve value-adding-activities/non-value-adding activities ratio.
Skills Required::
- 4 - 6 years of experience in large-scale distributed systems.
- Proficient in Python/Golang/Java/ http://node.js/">Node.js
- Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
- Understanding of Rest based API Architecture
- Writing high-performance, reliable and maintainable code.
- Excellent microservices pattern understanding.
- Ability to define cross-core contracts and bring them to closure through collaboration.
- Good knowledge of database structures, theories, principles, and practices.
- Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
- Analytical and problem-solving skills
- Good aptitude in multi-threading and concurrency concepts.
- Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
- Good to have a telecom background









