About hoichoi:
hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.
Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.
As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.
Overview:
Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.
Job Role:
· Answer user communication/queries via emails, live chats and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications:
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Bengali, English & Hindi
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.
Shubham Vishwakarma
Full Stack Developer - Averlon
About hoichoi tv
About
Connect with the team
Company social profiles
Similar jobs
Amazon Web Services (AWS)
PythonSENIOR DATA ENGINEER:
ROLE SUMMARY:
Own the design and delivery of petabyte-scale data platforms and pipelines across AWS and modern Lakehouse stacks. You’ll architect, code, test, optimize, and operate ingestion, transformation, storage, and serving layers. This role requires autonomy, strong engineering judgment, and partnership with project managers, infrastructure teams, testers, and customer architects to land secure, cost-efficient, and high-performing solutions.
RESPONSIBILITIES:
- Architecture and design: Create HLD/LLD/SAD, source–target mappings, data contracts, and optimal designs aligned to requirements.
- Pipeline development: Build and test robust ETL/ELT for batch, micro-batch, and streaming across RDBMS, flat files, APIs, and event sources.
- Performance and cost tuning: Profile and optimize jobs, right-size infrastructure, and model license/compute/storage costs.
- Data modeling and storage: Design schemas and SCD strategies; manage relational, NoSQL, data lakes, Delta Lakes, and Lakehouse tables.
- DevOps and release: Establish coding standards, templates, CI/CD, configuration management, and monitored release processes.
- Quality and reliability: Define DQ rules and lineage; implement SLA tracking, failure detection, RCA, and proactive defect mitigation.
- Security and governance: Enforce IAM best practices, retention, audit/compliance; implement PII detection and masking.
- Orchestration: Schedule and govern pipelines with Airflow and serverless event-driven patterns.
- Stakeholder collaboration: Clarify requirements, present design options, conduct demos, and finalize architectures with customer teams.
- Leadership: Mentor engineers, set FAST goals, drive upskilling and certifications, and support module delivery and sprint planning.
REQUIRED QUALIFICATIONS:
- Experience: 15+ years designing distributed systems at petabyte scale; 10+ years building data lakes and multi-source ingestion.
- Cloud (AWS): IAM, VPC, EC2, EKS/ECS, S3, RDS, DMS, Lambda, CloudWatch, CloudFormation, CloudTrail.
- Programming: Python (preferred), PySpark, SQL for analytics, window functions, and performance tuning.
- ETL tools: AWS Glue, Informatica, Databricks, GCP DataProc; orchestration with Airflow.
- Lakehouse/warehousing: Snowflake, BigQuery, Delta Lake/Lakehouse; schema design, partitioning, clustering, performance optimization.
- DevOps/IaC: Terraform with 15+ years of practice; CI/CD (GitHub Actions, Jenkins) with 10+ years; config governance and release management.
- Serverless and events: Design event-driven distributed systems on AWS.
- NoSQL: 2–3 years with DocumentDB including data modeling and performance considerations.
- AI services: AWS Entity Resolution, AWS Comprehend; run custom LLMs on Amazon SageMaker; use LLMs for PII classification.
NICE-TO-HAVE QUALIFICATIONS:
- Data governance automation: 10+ years defining audit, compliance, retention standards and automating governance workflows.
- Table and file formats: Apache Parquet; Apache Iceberg as analytical table format.
- Advanced LLM workflows: RAG and agentic patterns over proprietary data; re-ranking with index/vector store results.
- Multi-cloud exposure: Azure ADF/ADLS, GCP Dataflow/DataProc; FinOps practices for cross-cloud cost control.
OUTCOMES AND MEASURES:
- Engineering excellence: Adherence to processes, standards, and SLAs; reduced defects and non-compliance; fewer recurring issues.
- Efficiency: Faster run times and lower resource consumption with documented cost models and performance baselines.
- Operational reliability: Faster detection, response, and resolution of failures; quick turnaround on production bugs; strong release success.
- Data quality and security: High DQ pass rates, robust lineage, minimal security incidents, and audit readiness.
- Team and customer impact: On-time milestones, clear communication, effective demos, improved satisfaction, and completed certifications/training.
LOCATION AND SCHEDULE:
● Location: Outside US (OUS).
● Schedule: Minimum 6 hours of overlap with US time zones.
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
Position: Business Development Executive
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/
Location: Vijayawada, Andra Pradesh
Language: English & Hindi
Salary: 2.50 LPA to 4.80 LPA
We are looking for a resilient, empathic Business Development Executive to contribute to
the growth of our company. Business development executives are responsible for finding
and retaining clients, encouraging extant clients to purchase added products or features,
and remaining abreast of changes in consumption.
Requirements:
• Bachelor's degree in business management, marketing, or related field.
• 0 - 3 years' relevant work experience in business development or similar field
preferred.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Proficient in Microsoft Office and relevant software.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends.
React.js
Javascript
Redux/Flux
React NativeJob Description
We're a fast growing fintech startup based in Pune. In June 2019, we launched, an app to check and monitor credit scores. It is the only app in India that helps consumers improve their credit score via an AI-based score planner.
WE are on a mission to re-imagine credit and payments from first principles and is building a mobile-first credit card in India.
- Roles & Responsibilities:-
Strong proficiency in JavaScript.
Thorough understanding of React.js and its core principles.
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of Ecma Script.
Familiarity with RESTful APIs.
Knowledge of modern authorization mechanisms, such as JSON Web Token.
Familiarity with modern front-end build pipelines and tools.
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements.
A knack for benchmarking and optimization.
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
About The company:
NoBrokerHood started in the year 2018, aimed to make life more convenient and secure for residents in any
housing society. NoBrokerHood offers a plethora of services and features which enables its customer, as a user, to
manage multiple activities inside residential buildings, housing societies, and gated communities. From finding
domestic help to monitoring visitor entry and maintenance or utility bill payment, it’s all done from your phone. It
also further strengthens the safety of your society by keeping visual and digital records of all entries and exits –
accessible anytime and anywhere – and automates staff entry through a facial recognition or biometric process.
About the role:
Qualifications and Education Requirements
• Excellent Verbal and Written communication skills
• Minimum 1 year into vendor acquisition/alliances
• Good interpersonal skills, numerical and analytical ability
• Decision making skills
• Good in making presentations
• Language Required: English, Hindi & Regional language is mandatory
• Should be flexible for any 9 hour shift between 8 am to night 11 pm & 6 days
Working with 1 day rotational off
Role and Responsibility
• Responsible for B2B Partnership & alliances across the city
• Able to implement different strategies for on-boarding new vendors across all the apartment category
• Holding in person meetings with the potential vendors and creating proposals for the same
• Setting up a reward platform via tie up with vendors
• Building good relationship with the new vendors
• Setting up a revenue model for vendor partnership
To be successful in this role, you’ll need to have the following skills:
• Communication: Excellent communication skills in English and/or any regional language.
• Agility: Ability to change according to business requirements.
• Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and
get things done.
• Data-driven: Keen interest in analyzing performance data and transforming it into actionable strategies.
• Growth-driven: Keen to grow as an individual.
Benefits
• Performance Bonus
• Private Health Insurance
Age Criteria : Till 32 Years
React NativeJavascriptRedux/Flux
Android Development
iOS App Development Architect, build and maintain excellent React Native applications with clean
code.
Implement pixel perfect UI's that match designs.
Implement clean, modern, smooth animations and transitions that provide an
excellent user experience.
Integrate third-party API's.
Write unit and integration tests.
Release and maintain applications to the Apple and Google Play stores.
Work with native modules when required.
Work as part of a small team, which will include other React Native
developers, a project manager, QA professional, and a designer.
Complete two-week sprints, and participate in sprint retrospectives and daily
standups.
Assist with building estimates.
Interface with clients via Slack, Zoom, and email.
Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
Requirements
· 3-5 years of professional experience working with React Native.
· Experience working with Swift, Objective C, and Java a plus but not
required.
· Meaningful experience working on large, complex systems.
· Ability to take extreme ownership over your work. Every day is a challenge
to ensure you are performing to the expectations you and your team have
agreed upon, both in regard to estimates and to the general process.
· Ability to identify with the goals of Semidot clients and dedicate yourself to
delivering on the commitments you and your team make to them.
· An understanding of React Native best practices and a commitment to
following them.
· Ability to work through new and difficult React Native issues and contribute
to libraries as needed.
· A positive mindset and can-do attitude.
· Forensic attention to detail.
· English skills is a plus(ability to effectively communicate via written and
spoken english).
· A passion for software development. It’s not just your career, it’s also your
hobby. You’re constantly striving to learn new things and improve. You follow
industry news, regularly tinker with new technologies, and read books and
blogs to keep your skills current.
· You work well within a team environment and enjoy working in the office with
your colleagues.
Java
Spring Boot|
¡ Solid Design and Architecture skills. Experience in the designing, development, and deployment of large-scale enterprise applications with multiple tiers. |
|
¡ Ensure agile test-driven development for robustness, usability, reliability, security and performance. |
|
¡ Expert in Core JAVA and Spring Boot and other Spring libraries, Eureka, Hystrix etc. |
|
¡ Experience creating architecture or developing web services to integrate applications with databases such as Oracle, MySQL, MongoDB, or Cassandra |
|
¡ Solid understanding of OOPS, algorithms and data structures. |
|
¡ Experience on Kafka / Scala / Storm / Elastic Search and Web Services like RESTful / SOAP. |
|
¡ Extensive experience with version control systems (Git is preferred) and issue tracking systems (JIRA is preferred) |
ScalaRequirements:
- Academic degree (BE / MCA) with 3-10 years of experience in back-end Development.
- Strong knowledge of OOPS concepts, Analyzing, Designing, Development and Unit testing
- Scala technologies, AKKA, REST Webservices, SOAP, Jackson JSON API, JUnit, Mockito, Maven
- Hands-on experience with Play framework
- Familiarity with Microservice Architecture
- Experience working with Apache Tomcat server or TomEE
- Experience working with SQL databases (MySQL, PostgreSQL, Cassandra), writing custom queries, procedures, and designing schemas.
- Good to have front end experience (JavaScript, Angular JS/ React JS)
- Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
- Responding to sales and service enquiries from new and existing customers.
- Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
- Achieving sales targets on weekly and monthly basis
Responsibilities:
- Ready to take initiative
- Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
- Can handle customer feedback and have patience while pitching for sale conversion
Required Experience, Skills and Qualifications
- Any graduate / Post graduate with MBA in Marketing as specialization
- Graduation Must.
- Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon