Customer Support Executive

Video & Graphic Designer - Illusto 

About Us 

VideoVerse is a video technology company that is building a suite of powerful AI-based video tools for both enterprises and individual content creators. 

• Magnifi, our broadcaster-facing product, is on a mission to enable seamless, smart broadcasting and content distribution in a multichannel world. Our flagship offering uses AI/ML technology to help Sports and Entertainment broadcasters create key moment clips from Livestream videos and post them to social media and apps instantly. For our clients, this has meant 4.2x higher engagement, a 60% increase in viewership time, and, given that we process millions of videos, 1B+ hours in manpower savings.
• Styck and Illusto, our consumer products, make it easy for influencers, small businesses, and just about anyone with access to a web browser to easily stream video to multiple platforms, and edit clips online with speed, ease, and increasingly, the power of AI. 
• We are revolutionizing how content is created, distributed, and consumed, helping enterprises and individuals create impact and tell immersive stories across all media genres.

We are a fast-growing, diverse, and vibrant team that works hard and are passionate about our vision. We work with some of the biggest names in broadcasting (3 of the top 5 in India and growing quickly in Europe and the USA) and on some of the biggest sporting events in the world like the Indian Premier League (T20IPL), multiple European football leagues, and much more.

Videoverse recently raised 46.8 Million in series B funding and is hiring across all positions. 

Why work with us 

• We are passionate about our vision and our product and have a young, diverse, and vibrant team working towards this vision. 
• We work with some of the biggest names in broadcasting
• We work on some of the biggest sporting events in the world
• We are growing daily-we have scanned 1650m videos, delivered 4.2x higher engagement and 60% growth in viewership time for our clients, along with 1280 Mn hours of manual labor saved 

What are we looking for

We are seeking a talented Graphic Designer with expertise in Illusto, Adobe Photoshop, and video editing to join our growing tech company. The ideal candidate will have a strong portfolio showcasing their design skills and experience creating visually stunning graphics for digital mediums, as well as motion graphics and video editing skills.

Responsibilities

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• Collaborate with our marketing and product teams to create graphics and designs for web and mobile platforms.
• Design engaging and effective marketing materials, including email campaigns, social media graphics, digital ads, and concept videos.
• Create visual elements for our website and other online channels.
• Design and create motion graphics and animations for various digital media platforms.
• Edit and produce video content for internal and external use.
• Stay up-to-date with the latest design trends and software tools to continually improve the quality of our work.

Background

• Expertise in Adobe suite including Adobe Photoshop, illustrator, after effects and premiere pro Willingness to learn and gain expertise in new tools is a must-have. 
• Proven experience in designing content for all social media platforms and website
• Experience creating motion graphics and animations for digital media.
• Strong portfolio showcasing your design skills and projects.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Ability to work independently and manage multiple projects simultaneously.
• A bachelor's degree in graphic design or related field is preferred.

What we offer 

• Opportunity to work with a dynamic team 

• Opportunity to grow along with the brand 

• Opportunity to work in the exciting space of content & broadcasting, with the biggest names in this space 

Location: Mumbai 

• Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc.
• Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups etc.
• Conduct business analysis and research to identify key metrics and opportunities for improvements
• Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories etc.
• Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities.
• Analyze the practicality of development requirements of new systems and upgrades to existing systems.
• Manage Project Scope and Scope creeps.
•  Raise Change Requests, interact with the Dev team and help in coming up with Impact analysis and estimates.
• Run the Capability Gaps analysis and deliver the report against it.
• Define the Business Case that can further result in Project Charter.
• Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques.
• Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required.
• Write and manage the scope of Jira and Confluence.
• Participate in user acceptance testing.

• 2+ years of experience in a similar role for web/mobile projects.

• Excellent documentation, verbal & written communication, and team collaboration skills.
• Sharp analytical and problem-solving skills.
• Outstanding presentation and leadership skills.
• Experience in iterative development methodologies like Agile.
• Technical Writing
• Experience with project management tools (Mention tools we are using or required )

Resource 1: Senior Accounts Executive

Job Description:

• Bookkeeping and accounting in Tally ERP, Xero, QuickBooks, and applicable accounting software
• Responsible for preparation and management of books of accounts, records, and documents for foreign entities
• Preparation and reporting of Monthly/periodical MIS.
• Managing billing, receivables, and collection.
• Liaising with foreign consultants with respect to Bookkeeping, compliances
• Ensure compliance under various laws for payroll and non-payroll compliances.
• Managing Audits of the offshore entities under different statutes (GST/Sales Tax, Companies House)
• Managing payroll and payroll compliances
• Managing Banking operations and payments and operational fund flow/cash flow.

Desired Candidate Profile:

• Must have good communication skills to deal with foreign clients.
• Should have good knowledge of MS office and tally
• CA Inter with Industry experience of 3 to 4 years or Fresher CA Candidate.

Location: Pune

We are looking for an experienced Backend Engineer who can help make our desktop app even more spectacular for the highest performing professionals globally. She / he should be versatile and should have a good base with Golang, NodeJs and Python

About Track

The calendar is a tool that can assist you to achieve your highest human potential. Being productive with your time and collaborating efficiently with others is key to it. And Track (https://thetrackapp.com) is the fastest calendar experience ever. We've redesigned the calendar from the ground up to be fast, simple, effortless and also fun.

The Team

We are a small, global and efficient team and speed is part of everything we build and do

We are backed by amazing investors from India and US who have cofounded startups which had massive exits and the investors are currently on boards of Unicorn startups.

The Founder has over 12 years of experience in technology, studied and worked in the US for 8 years, and has cofounded a startup before.

Expected Skills :- 

Primary expertise: Golang, NodeJs, Python 

• Our backend was written in Nodejs and some parts converted to Golang. We want to switch completely
• Knowing Golang well is important 
• You should know python / Django at a reasonable level
• Ability to work with GCP and AWS environments
  Worked with Amazon services like SNS, SQS and Google services like Firebase FCM
• Ability to execute rapidly

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git

• A graphic design qualification or similar
• Portfolio with design projects
• Proven work experience as a graphic designer
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator)
• A keen eye for visual details
• Aesthetic skills
• Ability to meet deadlines and collaborate with team members

Cityflo is an app-based daily commute solution for Mumbai's professionals. With a smart app, clever route design, and a fleet of premium buses, we are providing an airline experience on wheels. Cityflo has been operational since 2015 and is solving Mumbai's travel woes in a big way.

Roles & Responsibilities:

• Working closely with business vendors, product, and BI team to identify and implement necessary technologies.
• Maintaining and improving the dashboard which helps the team to run the operations in the most efficient manner.
• Optimizing daily operations and identifying avenues for effective introduction of technology.
• Working closely with the on-ground operations team and understanding their daily challenges.

We are looking for:

• Experience in developing web applications at scale.
• Strong knowledge and experience in web technologies and Python.
• Experience in writing modular/reusable code in ReactJS.
• Good UI/UX design sense and intuition
• Following good software engineering practices like version control, code-reviews, test-driven development, and continuous integration, etc.
• Experience with AWS services such as Lambda, RDS(PostgreSQL), AWC Chalice(serverless framework) is a plus.
• Long-term thinking around creating products and owner mentality.
• Great communication skills, the ability to articulate and evangelize product vision.
• Willingness to take initiatives, the ability to hustle and get things done.

Job Description:

• Expert level knowledge of JavaScript
• We use Airbnb style to code
• Should be strong in Problem solving skills, data structure and algorithms
• Strong Proficiency in Node.js with detailed experience in Express, loopback, swagger, PM2
• Should have well understanding on Asynchronous Programming
• Experience with Socket.io, engine.io (Preferred)
• Working knowledge of Promise, Callback hell and ways to avoid it
• Solid experience with RDBMS (PostgreSQL)
• Experience with Redis, MongoDB (Preferred)
• Understanding of the design Principles of a scalable system
• Exposure to GCP/ AWS is must
• Excellence in Programming, Debugging and Maintaining the code
• A strong ability to quickly learn new technologies and to keep yourself updated with the latest in tech
• A go-getter attitude with oceans of optimism, humility, and self-motivation
• Passion for code quality and attention to detail
• Experience with Code versioning tool like Git, SVN is preferred