Innoserv Digital

Innover Digital is hiring for the Customer Service Representative position for Kolkata location.
Candidates should be based out of Kolkata only.
If you are very good at communication, Customer-centric and patiently listening then this role is a good match for you!
Candidates must have flexibility working in Night shift as we mainly have USA-based clients to cater to.
Salary-Negotiable
5 Days work week.
2 Rotational week off.
We are providing a Work from Office opportunity.

 

Good experience as sales development/ inside sales representative.
 Hands-on experience with multiple sales prospecting techniques like cold
calling, cold emailing, and social outreach.
 IT Service selling background
 Hands-on with email campaign tools
 Excellent communication and negotiation skills
Build long-term trusting relationships with prospects
 Proactively seek new business opportunities in the market
 Set up meetings or calls between (prospective) customers and solutions
team/Sales / BU
Contact target businesses, identify opportunities, qualify leads, and schedule
meetings for the North American Sales team
• Collaborate with sales team to develop and penetrate new accounts
• Collaborate with the marketing team to follow up on content marketing
campaigns
• Enter, update, and maintain Salesforce CRM information on leads, prospects,
and opportunities.
• Leverage ZoomInfo and other marketing databases to identify leads.
Experience in direct lead generation for North American B2B customers
• Excellent interpersonal, presentation, and communication skills (both written
and verbal)
• Proven cold-calling and appointment-setting skills including planning and
organizing
• Ability to quickly develop rapport and professional relationships with prospects
Superior listening, verbal, and written skills. Ability to understand prospects & engage them with clear messaging via email, social, and other online channels.