Customer Support Representative
Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
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Qualifications and Skills
- 1-3 years of experience as a PHP Developer
- Proficient in PHP, HTML, CSS, JavaScript, and MySQL
- Experience with PHP frameworks such as Codeigniter
- Strong knowledge of web development principles and best practices
- Good problem-solving and analytical skills
- Excellent communication and collaboration abilities
- Attention to detail and ability to work in a fast-paced environment
Roles and Responsibilities
- Develop and maintain high-quality web applications using PHP
- Collaborate with cross-functional teams to define, design, and ship new features
- Optimize application performance and ensure scalability
- Troubleshoot, debug, and resolve issues in a timely manner
- Write clean, well-documented code
- Stay updated with the latest industry trends and technologies
• Run the production environment by monitoring availability and taking a holistic view of
system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities
forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed
software applications
• Drive cross-team alignment across development teams around reliability initiatives
The ideal candidate must -
• Bachelor’s degree in computer science or other highly technical, scientific discipline
• Ability to program (structured and OO) with one or more high level languages, such as
Python, Java, C/C++, Ruby, and JavaScript
• Good experience with microservices architecture and serverless technologies
• Exposure to event driven architecture and state machines
• A proactive approach to spotting problems, areas for improvement, and performance
bottlenecks
Job Title:
Software Sales Manager
Summary:
Seeking a seasoned Software Sales Manager to lead our sales team. Drive revenue growth,
manage sales professionals, and develop strategic sales plans. Must have proven software
sales experience, leadership skills, and ability to exceed targets.
Responsibilities:
Lead and manage sales team
Develop and execute strategic sales plans
Identify new business opportunities
Build strong customer relationships
Analyze market trends and competitor activity
Collaborate cross-functionally
Track sales performance metrics
Represent company at industry events
Conduct 4-5 face-to-face meetings daily with clients.
Utilize email communication for regular client contact and updates.
Engage in telephonic conversations to nurture relationships and generate leads.
Build and strengthen customer relationships through varied communication channels.
requirements
Bachelor's degree
years in software sales, [0-2] years in management
Strong leadership, communication, and negotiation skills
Proficiency in CRM software
Willingness to travel
DevOps Engineer, Plum & Empuls
As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.
Key Responsibilities
- Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Working on Docker images and maintaining Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Working on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
- Required Technical and Professional Expertise.
- Minimum 4-6 years of experience in IT industry.
- Expertise in implementing and managing Devops CI/CD pipeline.
- Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
- Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
- Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience with working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience and well versed with Jira tool is a plus.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
About the job
As the AGM - Acquisition, you will be responsible for developing and implementing our marketing strategy for player acquisition. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure successful player acquisition and optimum utilization of all resources. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.
Responsibilities
- Develop and implement a cohesive marketing plan for player acquisition through various platforms.
- Ideate and execute innovative campaigns for player acquisition. Strategizing and implementing various promotional offers and bonus offers to increase player acquisition and deposits.
- Create aggressive monthly and quarterly acquisition plans and ensure we meet them.
- Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behaviour, usage, and spending.
- Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and acquisition.
- Prepare regular reports and presentations on marketing metrics.
- Conduct market analysis to identify challenges and opportunities for growth.
- Provide guidance and ideas to organize effective marketing events.
- Conduct thorough competitive analysis to stay informed and ahead of the competition.
Requirements
Qualifications
- Demonstrable experience in a senior role leading acquisition as well as designing and implementing successful marketing campaigns.
- Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
- Advanced Excel skills and knowledge of SQL and Tableau is preferable.
- Ability to creatively solve business problems through strategic and innovative approaches.
- Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
- Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
- Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
- Ideally, should have gaming or e-commerce industry experience.
About BLITZPOKER
BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.
In India, majority-owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.
About the Role:
You will work closely with the founders to build mobile SDKs for dyte. Our SDKs allows clients to integrate live audio/video interactions in their own app, it optionally comes with its own user interface.
You will be invovled in making a seamless developer product, code that will run in varying frameworks, operating systems and network conditions.
As in any startup, your responsibilities will vary frequently. You will wear multiple hats and will work with many different technologies. You might have to talk to clients directly, and you have an active say in the direction of our product. We want someone who is passionate about working in this type of environment!
You are expected to lead the mobile development for our mobile SDKs and work closely with Designers and Video engineers to push the limits of mobile communication tech.
What you'll do:
● Solve complex architecture problems
● Be a leader / active contributor to the team to plan, design, and build solutions for our mobile platform.
● Work on the UI or UI Components for our SDK
● Ensure the high performance movement of media to and from the device
● Explore Flutter / React Native internals to build bleeding edge code
● Explore and optimize the build toolchain to deliver reliable, performant SDKs
● Deliver maintainable and high-quality code
● Work closely with the founders to decide the direction of the product.
● Ensure that our customer's experience is the very best it can be. You might have to interact with the dev team of our initial clients.
Who you are:
● Expert level understanding of one or more mobile tech - Flutter, React Native, iOS (Swift/Obj-C), Android(Java/Kotlin), NDK.
● You like deep diving into how things work under the hood.
● You are experienced working with debugging and profiling tools.
● You like to squeeze out every bit of performance / size improvement out from your code
● You are intensely curious and passionate about the prospect of diving deep into new technologies, platforms, and problem spaces.
● You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing.
● You care about the user experience and you know how to build user-friendly mobile applications.
Bonus:
● You have experience with video conferencing, networking , WebRTC concepts
● You have experience with reverse engineering, specially frida.re
● You have experience with exploring linux/android/ios internals
● You have experience with Appium
● You have experience with continuous integration. Experience with AWS
● A degree in Computer Science or a similar area
About the Company
Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation.
Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need.
Main Purpose:
Peacock Engineering’s Technical Services team is now looking for an experienced UI / Front End Developer who is proficient with React.js (16.8+) to join our international team of developers delivering innovative solutions to our major UK-based customers.
Your primary focus will be working on new user interface components which are modern, secure, performant, and easy to maintain - following well-known React.js workflows and recognised best practices.
You will coordinate with the rest of our multi-disciplined team working together on different layers of the solution architecture. A commitment to collaborative problem solving, sophisticated design, and delivering a high-quality product is essential.
Specific Responsibilities:
- Developing new user-facing features for our clients using React.js
- Translating functional requirements (User Stories/Tasks) and wireframes into high quality code with tests
- Working with architects, developers, and QA engineers to ensure that your work is testable, meets industry security standards and is written to deliver good performance/scalability.
- Perform application and solution development to meet project requirements.
- Develop and document detailed technical designs to meet business requirements.
- Manage multiple technical environments and support the development and testing processes.
- Identify areas of customization and optimization and provide solutions that meet the business requirements.
Skills & Personal Qualities – Required:
Experience working with the IBM Maximo software product within the following capacities:
- Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
- Thorough understanding of React.js and its core principles
- Minimum five (5) years of work experience in React application development.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Demonstrable expertise in software development in an Agile setting
- Ability to deliver well-tested code consistently in an Agile, CI/CD environment
- Experience with JavaScript Testing frameworks and principles (Jest preferable)
- Familiarity with newer specifications of ECMAScript
- Familiarity with RESTful APIs
- Knowledge of modern authentication/authorization mechanisms
- Familiarity with modern build pipelines and tools (Azure DevOps preferable)
- Experience with common front-end development tools such as Babel, Webpack/Parcel, NPM/Yarn, etc.
- Familiarity with Git
- Good time-management skills
- Great interpersonal and communication skills
- Good spoken & written English
Skills & Personal Qualities – Desired:
- To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
- To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
- To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
- IBM MobileFirst certification
- JAVA/ SQL Skills
Person Specification/Attributes:
- Professional and committed, with a disciplined approach to work.
- Motivated and driven by finding and providing solutions to problems.
- Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
- Has respect for others and their views.
- Technology minded and focused, enthusiastic about technologies.
- Analytical, able to raise from the detail and see the bigger picture.
- Dedicated to continually updating and upgrading own knowledge.
- Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
- Values quality at the centre of all things in work.
Due to considerable amounts of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.
As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.
Job description for Blockchain Developer
Responsibilities
• Create architecture features and interfaces by using programming languages
• Research and design blockchain technologies
• Develop and test blockchain technologies – Ethereum and Polkadot
• Protecting the application from bugs and cyber-attacks.
• Working closely with engineers, sales personnel, and other teams in designing and creating innovative solutions.
• Research, create and document existing and new blockchain structures and proposed solutions
• Writing excellent multithreaded codes
• Analysing the needs, resources, and problems of the company and provide necessary
solutions
• Working with open-source projects and codebases
• Keeping up with current blockchain technology and cryptocurrency trends
Requirement skills
• Strong background in software development or engineering with 2-3 years of relevant experience
• Strong conceptual knowledge on DeFi platforms
• Experience with solidity and node.js must
• Knowledge in go or rust
• Strong back-end skills
• Algorithms & data structures
• Basic knowledge of cryptography
• Peer-to-peer or P2P networks
• Qt Widgets module for GUI wallet application.
• Knowledge of current technology like microservice architectures and Docker
containers.
• B.E/B.Tech/BSc in Computer Science, Mathematics or similar field; Master’s degree
is a plus
Salary: Based on industry standards