Customer Support Representative

Role: React Developer

Location: Pune

Experience Range: 3–4 years (Mandatory)

Experience Required:

• Strong experience in JavaScript / TypeScript, modern JS concepts, frameworks, and libraries
• Hands-on experience with React.js, including async programming concepts
• Solid experience building production-grade mobile applications using React Native
• Strong state management expertise, including:
• Redux / Redux Toolkit
• Context API
• Other relevant state management libraries or patterns

Strong B2B Direct Sales – Cloud Services Profile

Mandatory (Total Experience): Must have 1+years of B2B sales experience in Cloud / IT Services OR enterprise solution sales experience in BFSI, Manufacturing, or Pharmaceutical companies.

Mandatory (Experience 1 – Direct Sales / Hunting): Must have hands-on experience in direct sales, including prospecting, client outreach, requirement discovery, solution pitching, negotiation, and deal closure.

Mandatory (Experience 2 – End-to-End Sales Cycle): Must have independently handled the complete sales cycle, from enquiry to proposal submission and closure.

Mandatory (Experience 3 – Account Management): Must have experience managing existing client accounts, including renewals, upsell/cross-sell, and long-term relationship management.

Mandatory (Communication Skills): Must have excellent verbal and written communication, negotiation, and presentation skills to articulate value propositions and influence clients.Ability to listen actively, understand client needs, and provide tailored solutions.

Mandatory (Education Background): Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory.

We are seeking a dynamic and detail-oriented HR Recruiter to manage our end-to-end recruitment process. The ideal candidate will have a strong understanding of talent acquisition strategies, excellent interpersonal skills, and the ability to build relationships with both candidates and hiring managers.

Key Responsibilities

• Manage the full recruitment life cycle, from job posting to onboarding.
• Partner with hiring managers to identify staffing needs and develop job descriptions.
• Source potential candidates through online channels (e.g., LinkedIn, job boards, social media).
• Screen resumes, conduct interviews, and assess candidates’ qualifications.
• Coordinate and schedule interviews between candidates and hiring teams.
• Maintain candidate databases and recruitment reports.
• Build a talent pipeline for current and future hiring needs.
• Ensure a positive candidate experience throughout the hiring process.
• Stay updated on industry trends and best recruitment practices.
• Ensure compliance with labor laws and internal policies during recruitment.

Technical Trainer at the Pollachi location.

Trainer - Pollachi.

Willing to travel around a 30km radius from Pollachi.

Job Description: Technical Trainer

Expertise: HTML, CSS, JavaScript, Python, Artificial Intelligence (AI), and Machine Learning (ML), IoT, and Robotics (Optional).

Work Location: Flexible (Work from Home & Office available)

Target Audience: School students and teachers

Employment Type: Full-time, IoT and Robotics (Optional). 

Key Responsibilities:

* Develop and deliver content in an easy-to-understand format suitable for varying audience levels. 

* Prepare training materials, exercises, and assessments to evaluate participant progress and measure their learning outcomes. Adapt teaching methods to suit both in-person (office) and virtual (work-from-home) formats.

* Stay updated with the latest trends and tools in technology to ensure high-quality training delivery.

• Manage high-volume inbound and outbound customer calls in a timely and professional manner.
• Provide accurate and comprehensive information about our products and services to address customer inquiries effectively.
• Resolve customer issues and complaints by identifying needs, clarifying information, researching problems, and providing efficient solutions.
• Conduct necessary follow-ups with customers to ensure complete resolution and guarantee satisfaction.
• Maintain meticulous records of all customer interactions and transactions within our CRM database.
• Collaborate with team members to meet and exceed daily and weekly performance targets (KPIs) and departmental goals.

TechUnity is looking for a highly motivated and skilled React JS / React Native software developer who is comfortable with both front and back-end programming. Developer will be designing and implementing attractive and intuitive Web-based user interface and developing backend services to support front-end requests. Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Other Responsibilities:

· Seeing through a project from conception to finished product

· Designing and coding of frontend web architecture

· Designing user interactions on web pages

· Developing backend server architecture

· Creating specification for servers and databases needed

· Ensuring responsive performance of applications.

· Designing and developing APIs.

· Meeting both technical and consumer needs.

· Staying abreast of developments in web applications and programming languages

· Good problem-solving skills.

· Excellent verbal communication skills