Customer Support Representative

📌 Job Title: MEAN Full Stack Developer (Node.js + Angular + NestJS)

🏢 Company: Deqode

📍 Locations: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur

🕒 Work Mode: Hybrid (3 Days/Week from Office)

📅 Notice Period: Immediate Joiners or Candidates Currently Serving Notice Only

About Deqode:

At Deqode, we solve complex business problems using emerging technologies. With a culture that fosters innovation and technical excellence, we’re looking for dynamic professionals ready to work on cutting-edge solutions.

Position Overview:

We are seeking an experienced MEAN Full Stack Developer with strong proficiency in Node.js, Angular, and at least 1+ year of hands-on experience in NestJS. This role requires someone who is passionate about building scalable applications, integrating APIs, and driving high-performance backend systems.

Must-Have Skills & Requirements:

• Minimum 5+ years of professional software development experience
• Strong expertise in Node.js (backend) and Angular (frontend)
• Minimum 1+ years of experience with NestJS framework
• Solid understanding of RESTful APIs, Microservices Architecture, and Security Best Practices
• Familiar with Agile methodologies and collaborative team environments
• Strong debugging, troubleshooting, and performance-tuning skills
• Valid Passport is mandatory

Key Responsibilities:

• Design and develop robust backend systems using Node.js and NestJS
• Create dynamic and responsive front-end applications using Angular
• Develop, integrate, and maintain RESTful APIs and third-party services
• Architect secure, scalable, and maintainable microservices
• Collaborate with cross-functional teams (QA, DevOps, UX) in Agile sprints
• Participate in code reviews, write unit tests, and ensure high code quality
• Continuously research and adopt new technologies to enhance application performance

Regional Sales Manager

Company Profile

Ashnik is a leading enterprise open source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.

As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.

Responsibilities

• Create strong relationships with key client stakeholders at both senior and mid-
  management levels
• Create & articulate compelling value propositions around the use of Open-source technology
• Understand Ashnik’s capabilities & services and effectively communicate offerings to the customers
• Create, implement and own a sales pipeline to manage customer lead intake, outbound activity, prioritization and metrics for measurement of deal status
• Understand the competitive landscape and market trends
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products/technologies
• Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
• Ability to identify and solve client issues strategically
• Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
• Work with the Sales, pre-sales, technical and Operations, teams to implement targeted sales strategy
• Generate and maintain accurate Account and Opportunity plans
• Work with internal teams on behalf of clients to ensure the highest level of customer service
• Interface with technical support internally to resolve issues that directly impact partners
• Establish high levels of quality, accuracy and process consistency for the sales team
• Reporting and analytics
• Ensure reports and other internal intelligence and insight is provided to the sales team
• Keen business sense, with the ability to find creative business-oriented solutions to problems.

Qualification and Skills

• Graduate with minimum 8-10 years of experience in selling IT software products to large enterprises in South India
• Strong skills in enterprise sales cycle
• Familiarity with open source software is highly desirable
• Strong communication and presentation skills

Location: Bangalore

Package: upto 20L

• Build and maintain an engaged community of founders/retention marketers for mutual learning/playbooks / advise on different stages of evolution
• Host online / offline knowledge-sharing events/mixers with community members
• Periodically bring in external experts to share insights with the members
• Engage with Customers to invite them as participants in case studies, testimonials, PR efforts, as speakers in online/offline events
• Engage with customers to gather back-channel insights about our own product, usage, expectations, and action in the competitive ecosystem
• Play matchmaker in setting up intros with agency partners and helping customers solve issues better.

• Active Networker with an active LinkedIn/Twitter community
• Strong Verbal and Written Communication
• Fast Learner to understand what we're offering as a solution
• High Energy levels
• Business Education preferred
• Storytelling Skills get a bonus.

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

What you need to have:

Roles & Responsibilities:

• Responsible for improving the company's organic search results.
• Creates and launches SEO campaigns, identifies areas of improvement.
• Expertise in building high-quality links from reputed sites.
• Strong experience in on-page and off-page link building activities.
• Ability to build/manage a team and motivate them to achieve the team objective.
• Review and analyze areas that need to be improved, deleted, or revised, prepare detailed strategy reports.
• Compile and present SEO performance reports.
• Identify the least expensive but most powerful and profitable keywords for the website.
• Ensure websites are filled with optimal keywords and Consult with the Tech team to improve SEO wherever required.
• Executing weekly technical audits to identify issues and bugs.
• Perform keyword research to optimize existing content and uncover new opportunities.
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.
• Provide recommendations and execute strategies for content development in coordination with SEO goals general and keyword specific.
• Help to create and support marketing content to socialize and use for social media purposes.
• Should be an individual contributor as well as the ability to manage a team.

Requirement:

• Any BE Graduate or Equivalent degree holder.
• 3 to 8 years of experience.
• Candidates with previous Ed-tech /E-learning/ E-Commerce experience will be preferred.
• Should be a self contributor.
• Excellent verbal and written communication skills.
• Ability to multitask and remain organized in a fast -paced environment.

Remuneration: Best in the Industry.

Job Location:  Bommanahalli, Hosur Road, Bengaluru

Notice Period: Immediate