Customer Support Representative

Job Title: Sales Manager

Department: Sales

Reports to: Vice President - Sales Location: Mumbai

Academic Qualifications: Graduate/Postgraduate degree or diploma in Sales/Marketing Management Functional Competencies:

·     B2B Sales

·     Client Relationship Management

·     Lead Generation and Prospecting

·     Sales Target Achievement

·     Team Collaboration

Industry Preference:

·     Hospitality

·     Real Estate Sales

·     Similar Industries (e.g., Commercial Real Estate, Facility Management)

Requisite Experience: 2 to 5 years of relevant experience in sales, with a proven ability to meet and exceed sales targets

Job Role:

The Sales Manager will play a key role in driving sales efforts for COMPANY. This role involves managing sales processes, generating leads, and maintaining strong client relationships to drive revenue generation. The Sales Manager will work closely with the senior sales team to achieve sales targets and maximize business growth.

Key Responsibilities:

1.     Sales Target Achievement:

Drive and achieve sales targets for Office Space leasing and cross-sell additional services like Meeting Rooms, Training Rooms, Virtual Offices, etc.

2.     Lead Generation:

Generate new leads from potential clients in the corporate, hospitality, and residential real estate sectors, utilizing various channels such as networking, cold calling, and referrals.

3.     Client Relationship Management:

Build and maintain strong relationships with existing clients, ensuring satisfaction and loyalty while identifying opportunities for upselling.

4.     Sales Presentations:

Present products and services to potential clients, addressing their needs and providing tailored solutions based on the COMPANY offering.

5.     Sales Reporting:

Regularly update the team on progress toward sales targets, pipeline status, and lead conversion rates.

6.     Collaboration with Operations:

Work with internal teams to ensure smooth onboarding and transition of clients, resolving any queries or concerns they may have.

7.     Market Research:

Keep up to date with industry trends and competitor offerings to effectively position COMPANY in the marketplace.

8.     Negotiations:

Lead negotiations and work towards closing deals with clients, ensuring that both parties' needs are met.

9.     Team Leadership & Management: Lead, mentor, and develop a high-performing sales team, ensuring motivation, goal alignment, and productivity.

Ideal Candidate:

1.     Sales-Driven & Results-Oriented:

A motivated individual with a track record of exceeding sales targets and strong problem-solving abilities.

2.     Industry Experience: Experience in hospitality, residential real estate sales, or similar industries is preferred.

3.     Consultative Selling: Ability to adopt a consultative approach to understand client needs and present suitable solutions from the product portfolio.

4.     Strong Communication Skills:

Excellent communication, presentation, and interpersonal skills, with a focus on closing deals and achieving positive outcomes.

5.     Negotiation Skills: Ability to manage negotiations and close deals effectively, ensuring mutual benefit for both client and organization.

Behavioural Competencies:

·     Strong accountability and ownership of sales targets.

·     Ability to work collaboratively within a team and cross-functional teams.

·     Self-driven with an ability to motivate oneself and others.

·     A customer-centric approach to relationship management.

Knowledge and Skills Required:

·     Proficient in email communication and MS Office.

·     Strong time management skills and ability to prioritize tasks effectively.

·     Analytical skills to track sales performance and customer trends.

·     Experience in market research and identifying new opportunities for growth.

·     Basic understanding of CRM tools and sales management systems.

Role Overview

We are looking for a Senior Product Designer to shape intuitive, engaging, and scalable user experiences digital products. You will work closely with Product Managers and Engineering teams to design seamless journeys for millions of users, turning complex user needs into simple, delightful product experiences.

This role is ideal for someone who thrives in startup-style environments, enjoys solving real user problems, and can push design thinking across the company.

Key Responsibilities

• Own end-to-end product design for mobile and web experiences including concepting, wireframing, prototyping, and high-fidelity UI designs.
• Translate product strategy and user requirements into powerful design solutions.
• Conduct user research, usability testing, and iterate designs based on real user feedback.
• Collaborate with product managers to define product flows, user journeys, and design experiments.
• Work closely with engineers to ensure accurate and high-quality implementation of designs.
• Build and maintain scalable design systems and UI standards.
• Continuously improve UX through data-backed design decisions and A/B testing.

Required Qualifications

• 4+ years of experience in Product Design / UI/UX Design roles.
• Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.
• Proven experience working in product-based companies or fast-growing startups.
• Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)
• Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
• Strong understanding of design systems, usability principles, and interaction design.
• Experience designing high-traffic consumer products is a strong plus.

Key Skills

• UI/UX Design
• Interaction Design
• Design Thinking
• Prototyping & Wireframing
• Design Systems
• User Research & Usability Testing

Mandatory Criteria

• 4+ years of experience in Product Design / UI/UX Design roles.
• Proven experience working in product-based companies or fast-growing startups.
• Strong portfolio showcasing product design work across web and mobile platforms. 
• Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
• Strong understanding of design systems, usability principles, and interaction design.
• Experience designing high-traffic consumer products is a strong plus.

Key Requirements:

At least 2 end-to-end SAP EWM implementations

Strong experience in SAP EWM 9.5 and S/4HANA Embedded EWM Proficiency in EWM-ERP integration, IDOCs, CIF, RFC

Good grasp of Inbound, Outbound, Warehousing, Packaging processes Prior work in the Auto/Manufacturing industry (minimum 2 years)

Preferred:

SAP EWM certification Experience with SAP TM, Value-Added Services (VAS), and automated warehouses

Salary: Upto 50,000 per month

Experience: 2-5 years

About Us:

Excelohunt Infotech is a dynamic and innovative IT company dedicated to providing personalized, top-tier impactful, and engaging email campaigns to help businesses thrive in today's digital landscape. Our approach focuses on building meaningful connections between brands and customers, fostering engagement, and long-term success. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients.

Job Description:

We are seeking a dynamic and experienced Email Marketing Specialist to join our team. The ideal candidate should demonstrate proficiency in planning, executing, and optimizing email marketing campaigns, specifically in E-commerce and Cold email marketing. As an Email Marketing Specialist, you will play a crucial role in enhancing engagement, nurturing leads, extracting contacts, and ultimately contributing to the overall success of our marketing initiatives. The candidate should possess expertise in Email copywriting, have the capability to guide designers in email designing, and be proficient in campaign planning, work/content calendar management, and monthly report analysis.

What We Offer:

• Hybrid work model
• 5 working days
• Opportunity to join a team where you can grow and expand your professional experience
• Competitive compensation
• Working in a creative and enthusiastic international environment
• Professional Atmosphere - Meet creative people

Responsibilities:

1) Project Preparation:

• Collaborate with the sales team to gather requirements for email campaigns.
• Understand the brand, analyze competitors and conduct market research for strategic planning.
• Develop comprehensive project plans and timelines in the form of a content calendar.
• Set up tools, manage email/domain setups, and verify contact information.
• Ensure the integration of email marketing strategies with overall marketing objectives.

2) Campaign Planning:

• Strategize and plan email campaigns based on target audience and marketing goals.
• Segment email lists to deliver personalized and targeted content.
• Analyze data and insights to optimize future email campaigns.

3) Working on Projects:

• Execute end-to-end email marketing campaigns, from creation to deployment.
• Monitor and analyze campaign performance, providing insights for continuous improvement.
• Collaborate with design teams, integrate feedback, and optimize E-commerce flows.
• Oversee end-to-end email campaign management, including copywriting, guiding designer and design implementation.

4)Team Management:

• Lead and manage a collaborative team.
• Delegate tasks based on team members' strengths.
• Provide guidance and support for professional development.
• Foster a positive and productive team environment.

Requirements:

• Graduation/ Diploma is a must.
• 2-5 years experience as an Email Marketing Specialist.
• Strong knowledge of E-commerce and Cold email marketing.
• Hands-on experience with A/B testing for optimization.
• Strong understanding of email marketing tools and platforms such as Mailchimp/Klaviyo/instantly etc.
• Proficiency in real-time analytics, post-campaign analysis, and generating detailed reports.
• Excellent communication and collaboration skills.
• Ability to prioritise tasks, engage in advanced planning, and manage project timelines effectively.
• Expertise in Email copywriting.
• Leadership skills for leading and managing a collaborative team.
• Ability to delegate tasks and provide guidance for team members.
• A positive and supportive approach to foster a productive team environment.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple projects simultaneously.

Purpose of the position:

This position is responsible for analyses, design, development, co-ordination, implementation, and maintenance of web & mobile application.

As the Senior .NET Developer you will work on a team of Software Engineers developing web/mobile-based applications from end-to-end in a fast-paced Agile environment.

You will develop full-stack web/mobile applications in a technical environment with Microsoft .Net, RESTful web services, HTML5, CSS3, JavaScript frameworks, SQL Server and other technologies such as Azure. This resource will be actively designing, coding, and testing new solutions.

This role requires significant leadership, collaboration, mature interpersonal and professional skills, flexibility, appreciation for craftsmanship, ability to meet project timelines and pays attention to details

Required key skills (functional/technical):

Skills (Technical / Specialist Skills)

ASP.NET, ASP.NET MVC, .NET CORE, .NET Framework 4.5 and later using Visual Studio 2015 (or later);

SQL Server 2016 or other comparable databases

React Native, AngularJS

Exposure to NodeJS

AJAX, HTML5, CSS3, LESS, XML, JSON, JQuery and JavaScript

Cloud-based application development (MS Azure)

PowerShell

Building Application Integrations using REST and SOAP

NoSQL Databases including Hadoop, MongoDB, Casandra, DocumentDB and related databases.

Containers including Docker, Kubernetes

Exposure to Xamarin

Exposure to ETL tools (e.g SSIS or Informatica);

Implement serverless solutions using Azure functions, ADF, Service Bus, Azure SQL etc

Required qualifications/experience:

Bachelor’s in computer science/ Technology or MCA.

More than 8 years of work experience on the above-mentioned technology.

3+ years’ experience working with Azure

Work experience in MNC in delivering software

The Project Manager role we're looking for will manage key client projects. The responsibilities include the coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities and monitor and summarize progress of project.
Prepare reports for upper management regarding status of project.

Lead and direct the work of others.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.