Customer Support Representative

Business Development Executive:

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients and encouraging extant clients to purchase the Software and Products.

To be successful as a BDE, you should attend networking events to attract and retain clients. Ultimately, an outstanding BDE will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

●Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

●Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

●Meet personal and team sales targets

●Research accounts and generates or follow through sales leads

●Maintain and expand the client database within your assigned territory

●Familiarize yourself with all products and services offered by our company.

●Attending networking activities to research and connect with prospective clients.

●Maintaining meaningful relationships with clients to ensure productive long-lasting relationships.

●Negotiating with clients to secure the most attractive prices.

Requirements:

●Extensive sales experience.

●Intuitive and insightful, particularly regarding human behavior.

●Ability to generate revenue by identifying pain points and suggesting suitable products or services.

●Professional yet affable disposition.

●Neat, well-groomed appearance.

●Experience or Knowledge about working with CRM

●Great networking skills and Resourceful, with outstanding research skills.

Excellent written and verbal communication

Position Name – Oracle Integration Cloud (Banking domain)

Experience Required –5-8 Years

Notice period – Immediate joiner or 15days

Job Type – Remote

JOB DESCRIPTION:

Key Skills Oracle Integration Cloud Implementation Experience Build and testing interfaces to external systems such as Banks, Downstream and Upstream applications using OIC Knowledge of BI Publisher to create reports/extracts is must Oracle ERP Cloud/EBS Knowledge is must or any other relevant ERP PCS/VBCS/APEX skills good to have Relevant Experience level - 3 to 7 years in Oracle OIC.

If you're interested then please share the below-mentioned details :

o    Current CTC:

o    Expected CTC:

o    Current Company:

o    Notice Period:

o    Current Location:

o    Preferred Location:

o    Total-experience:

o    Relevant experience:

o    Highest qualification:

o    DOJ(If Offer in Hand from Other company):

o    Offer in hand:

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.

● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.

● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.

● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.

● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.

● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.

● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.

● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.

● Attracting New Players: Initiate new strategies to attract new players to choose our website.

● Personalized Customer Engagement: Engage with customers through personalized conversations.

● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.

● Other tasks assigned by the Sales and Operation Head and Managers.

The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards

Work Experience Requirements

● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia

Treflo is looking for an Engineering Lead to join our Product Development team and work on the financial revolution triggered by the dawn of Cryptocurrencies and Smart contracts along with us. As Engineering Lead, you will be leading the Tech teams focused on Building Web 3 products along with the Product Team to ensure smooth execution of Specifications, provide engineering and product development inputs, oversee the company's technical team, analyze briefs, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals. We see successful Leadership as always expanding their industry knowledge and ability to quickly identify problems, understand accountability, and trustworthiness, and be able to build lasting relationships with their teams.

Responsibilities

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Up to date with industry news and emerging best practices and technologies. Working closely in collaboration with the business, product, and design teams. Provide guidance on best implementation. Product Oriented Thinking - should come up with ideas to improve our product continuously and marshal resources at hand.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field. Minimum 4+ years of proven experience in deploying and maintaining Products. Minimum 1+ years of experience building and managing teams. Experience in Web3 stack with a clear understanding of concepts like decentralization, EVM, and cross-chains. Experience with Blockchain development - Smart Contracts, Solidity, Move, Haskell or WASM, etc. Expertise in frontend and backend tech stack - Node JS, Express, Typescript, Solidity, Smart Contracts, ReactJS, Android, Blockchains, Data structures, and Algorithms. Expertise in Databases like MongoDB & MySQL. Experience with solutions like Digital Ocean, Kubernetes, AWS, Docker, etc. Strong leadership, team building, hiring, and organizational abilities.

Desired Skills and Experience Blockchain,JavaScript,Node.js,React.js

JD-

• Experience in C# ASP.NET + MVC + Entity Framework development

• Experience in JavaScript and jQuery

• Experience in Web Services and third party API Integrations

• Experience in SQL Server databases

Responsibilities

• Design, code, test, and manage various applications

• Collaborate with the engineering team and product team

• Follow outlined standards of quality related to code and systems

• Deploy tested code to the production environment

Mentogram is a Singapore-based Edtech startup. Through our B2B2C online mentoring platform we are empowering creators and industry leaders to become online mentors. Our team is growing along with our customer list. We are a crew of growth hackers and tech-geeks who are passionate about helping experts impact the world with their expertise. Let's ride the tide together!

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of vital skills and possess good negotiation skills.

Responsibilities

• Lead a team of 5-10 BDE.
• Pitch and close deals.
• Researching organisations and individuals to find new partnership opportunities.
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyse the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• Minimum 4+ years of sales and business development experience.
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organisational skills and negotiation skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Perks:

• Package of 12-15 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

Location               Madurai/Hyderabad/Vijayawada/Bangalore

Job Title               Branch Manager

Reporting to        CEO & Principal Officer

ROLE SUMMARY

Branch Manager would be responsible for the complete management/operations of the Branch Office on all parameters including but not limited to Business Development and achievement of business targets, Operations, Underwriting, Claims, and General Administration.

DUTIES & RESPONSIBILITIES

• Responsible for significant growth in the overall business volumes of TTI by acquiring new customers from segments viz., MSME, Corporates and HNI customers
• Identify new customers and focus on them to position TT Insurance as a knowledge-based insurance intermediary
• Work closely with the Sales Team and act as a bridge between the customer/sales and the insurance company/corporate office to arrive at meaningful solution on the risks being offered
• Should have a keen eye on the technical aspects of all general insurance products and be able to articulate the same with the insurance company and Clients.
• Supervise the functioning of the BDM’s and Office Assistant and ensure that the service levels on RFQ’s, Policy Issuance and Claims Management are handled in a professional manner without violating any of the provisions of IRDAI regulations
• Be aware of the constant changes in the insurance environment and new products being introduced by insurance companies
• Review the functioning of the team members and initiate corrective steps if any, after discussing the same with the Principal Officer.

EDUCATIONAL QUALIFICATION & COMMUNICATION SKILLS

• Any Bachelor’s Degree from an UGC approved University.
• Fluent in written & spoken English.
• Should have good verbal communication skills in any two Regional Languages viz., Tamil, Telugu, Kannada etc., 
• IRDAI Broker Qualified Person with valid certificate from National Insurance Academy would be an added advantage.

WORK EXPERIENCE

• Minimum 5-8 years of insurance domain experience in Sales/Underwriting/Claims etc.
• Good knowledge and exposure to all the General Insurance Products viz., Fire/ Marine/Engineering/Liability/Motor/Health & Miscellaneous
• Should have worked in a broking firm / insurance company / insurance department of a large corporate company

KEY SKILLS/COMPETENCIES

• Good Planning and execution skills
• Possess good interpersonal relationship
• Ability to convince the internal and external stake holders on technical aspects
• Be Innovative /resourceful with an eye on rapid changing environment