Customer Support Representative

Key Responsibilities

1. Recruitment & Onboarding

 Coordinate end-to-end recruitment process including job postings, screening,

interviewing, and offer roll-out.

 Facilitate smooth onboarding and induction processes for new hires.

 Work with department heads to forecast staffing needs.

2. Employee Relations & Engagement

 Act as a point of contact for employee queries, grievances, and conflict resolution.

 Drive employee engagement activities and events.

 Conduct stay interviews, pulse surveys, and exit interviews.

3. HR Operations

 Maintain and update HRIS/database for employee records.

 Prepare HR reports and dashboards (attendance, attrition, etc.).

 Manage performance appraisal processes in coordination with leadership.

4. Policy & Compliance

 Implement and ensure adherence to HR policies and labor law regulations.

 Support in drafting and revising company policies and HR manuals.

 Handle documentation, contracts, and compliance audits.

5. Training & Development

 Coordinate training programs and development plans aligned with organizational goals.

 Identify skill gaps and assist in L&D initiatives.

Key Skills & Qualifications

 Bachelor’s degree in Human Resources, Business Administration, or related field

(MBA/PGDM preferred).

 2–4 years of experience in an HR generalist or similar role.

 Strong understanding of labor laws and HR best practices.

 Proficiency with HR software/tools (e.g., Zoho People, Excel, ATS platforms).

 Excellent interpersonal, communication, and problem-solving skills.

 Ability to work independently and collaboratively in a fast-paced environment.

• Experience with popular React.js workflows (such as Flux or Redux)

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with standard front-end development tools such as Babel, Webpack, NPM, etc.

• Thorough understanding of React.js and its core principles

• Familiarity with RESTful APIs and backend services

• Familiarity with code versioning tools such as Git, SVN, and Mercurial

• Familiarity with modern front-end build pipelines and tools

• Knowledge of isomorphic React is a plus

• Knowledge of modern authorization mechanisms, such as JSON Web Token

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Job Title: E-Commerce Executive

Salary: ₹16,000 - ₹25,000 per month

Experience: Minimum 1 year in e-commerce

Job Description:

We are seeking a motivated and detail-oriented E-Commerce Executive to join our dynamic team. The ideal candidate will have a solid understanding of e-commerce platforms, particularly Amazon, and will be responsible for managing and optimizing our online sales channels.

Key Responsibilities:

- Manage and optimize product listings on Amazon and other e-commerce platforms.

- Monitor inventory levels and coordinate with suppliers to ensure timely stock replenishment.

- Analyze sales data and market trends to identify opportunities for growth.

- Implement marketing strategies to enhance product visibility and drive sales.

- Handle customer inquiries and resolve issues related to online orders.

- Collaborate with the marketing team to create promotional campaigns.

- Stay updated on e-commerce trends and best practices.

Qualifications:

- Minimum 1 year of experience in e-commerce management.

- Knowledge of Amazon Seller Central and other e-commerce platforms.

- Strong analytical skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office and e-commerce management tools.

About Us

Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state-of-the-art storefront customised to the community and a user-friendly interface to unlock the digital growth of companies in the gaming space by leveraging the power of NFTs. We are assembling a high-performing team from the tech ecosystem to build this product and compete with the likes of OpenSea.

Requirements:

• Create compelling content, visuals, and messaging for campaigns.
• Lay the foundation for a consistent brand voice and tone, content strategy, and roadmap for regular content execution.
• Continually optimise strategy and content, pull analytic reports showing data on engagement, reach, conversion and deliverables, analyse strategy & content performance, communicate it to the key stakeholders and optimise based on the findings.
• Craft and maintain technical write-ups and educational content on platforms like medium (both long and short form) to help bridge any gaps in understanding.
• Develop editorial calendars and ensure deadlines are met
• Create and oversee the development of creative marketing campaigns that resonate with our target audience.
• Utilize your expertise in digital marketing to plan, optimize, and manage online advertising campaigns on platforms such as Google Ads, Facebook, Twitter, and others.
• Analyze campaign performance, gather insights, and make data-driven decisions to improve marketing effectiveness.
• Monitor industry trends, competitor activities, and consumer behaviour to identify new opportunities.
• Build and maintain relationships with external partners, agencies, and influencers.

Skills and Qualifications

• Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
• 4+ years of proven experience in a marketing role with a track record of successful campaigns and team management.
• Strong understanding of both content strategy, creative campaign development and digital distribution channels.
• Proficiency in using digital marketing tools, including Google Ads, Facebook Business Manager, and Twitter Ads.
• Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.
• Creative thinker with the ability to identify and act on new opportunities.
• Strong project management and organizational abilities.
• Knowledge of industry trends and best practices in marketing.
• Ability to adapt to a fast-paced and dynamic work environment.

Benefits

• Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non-Fungible Token)
• Be a part of an early-stage start-up with funding from the founders of Polygon
• We have great benefits of work from anywhere policy with flexible working hours that allow us to focus on work-life balance. Additionally, we do provide frequent offsites and have an unlimited leave policy.

Responsibilities:

• Conceptualize and define product vision, create the roadmap and drive its execution
• Define, track and improve the key product metrics
• Think analytically about workflows and the impact of product features on conversion
• Collaborate with cross-functional teams like product managers, developers, designers, marketing and SEO to drive the product execution
• Develop and provide thought leadership in the user experience across devices.
• Leverage available insights like market analysis, customer feedback, site metrics, and usability findings
• Prioritize the features based on user requirements and cost benefit analysis
• A keen, flexible and aggressive intellect with superb conceptual thinking, analytical and problem-solving skills
• Ability to work with diverse teams across the organization
• Be the brand custodian and ensure design guidelines are followed for digital communications
• Design sprints and conduct daily scrums with the team

Requirements:

• Excellent understanding of product development life cycle
• Deep understanding of how your products work, know every step of the funnel.
• You'll be expected to delve deep into datasets, build dashboards and design and accurately measure experiments
• Excellent experience in creating product roadmap, optimization chart & prioritization sheet
• Good knowledge of tech, design, SEO & marketing
• Strong hand on analytical tools like Google Analytics, Mixpanel, Clevertap, Redash etc
• Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences, especially tech teams
• Must be self-directed and motivated and able to multitask in a fast paced environment
• Excellent skills in prototyping tools such as Balsamiq, Adobe XD, Just In Mind, etc
• SQL knowledge is a must
• Ability to rapidly visualize/prototype concepts
• Ability to AB test prototypes and conduct experiments
• Ability to provide deliverables within specified deadline with a quality bar
• Excellent team orientation and communication skills
• Experience in hospitality domain is a plus Experience
• 4+ years of product management experience
• 6+ years of overall experience
• Programming knowledge is a plus
• Bachelors' degree in Engineering
• MBA is a plus
• Salary range is flexible based on interview performance and relevant experience

• Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
• Should have excellent verbal & presentation skills
• Knowlege of local language is a must
• Should be inovative and target driven
• Willing to travel
• Demonstrate honesty & integrity

Job Description

we require candidates to Develop unique and informative content for Digital Marketing blogs, articles, and websites. Create edit and revise existing blogs.
Skill

• Excellent overall English writing skills
• Impeccable spelling and grammar
• expertise with keyword placement and other SEO practices
• excellent research, organizational, and learning skills
  
  

Desired Candidate Profile
*Graduate with Superior English writing and editing skills
*Passion for content creation

Job Description

• Write content for articles, blogs, press releases, forums, etc. as per the requirement.
• Research and develop new ideas for the creation of high-quality content.
• Proofreading, and editing of the content on a regular basis.

• Candidate should be expertise in iOS technology.
• Experience with developing native Applications using Swift 3 , Xcode, Objective C, Cocoa and iPhone SDK.
• Built and published commercial iPhone and iPad applications
• Candidate must have independently designed and developed mobile applications
• independently drive the design and development of iPhone/iPad application project.
  Conceptualize and design Mobile applications based on need.
• Experience with Objective-C, JavaScript, and JSON
• Coursework in Object-Oriented programming languages (C++/Java, etc)
• Understanding of Apple’s design principles and interface guidelines Animation, etc.
• Candidate can develop Mobile Apps and well-versed with the Android SDK.
• Have a good knowledge of Java Application development.