Customer Support Representative

Job Description for Business Development Executive 

Job Title: Business Development Executive 

Company: Mydbops  

Location: Bangalore

About Us:

Mydbops helps fast-growing teams and unicorns run mission-critical databases with speed, scale, and reliability. Trusted by 800+ clients, including 30+ unicorns, we optimize and manage systems like MySQL, PostgreSQL, MongoDB, MariaDB, TiDB, and Cassandra, powering 10B+ transactions daily across industries such as fintech, SaaS, healthcare, logistics, and e-commerce.

With 10 years of deep expertise, we build automation tools, lead complex migrations, and solve high-impact performance and database challenges. We are ISO and PCI-DSS certified, combining engineering excellence with enterprise-grade security and compliance.

Role Overview:

As a Business Development Executive, you will be responsible for generating leads, building client relationships, and supporting the sales team in achieving business goals. If you are a fresh graduate or have less than 1 year of experience and are eager to start your career in sales, we encourage you to apply.

Key Responsibilities:

• Assist in identifying new business opportunities and generating leads.
• Engage with clients through calls, emails, and CRM tools.
• Build and maintain strong customer relationships.
• Collaborate with the sales and marketing team to create proposals and presentations.
• Understand Mydbops' database services and solutions to communicate value to clients.
• Support senior sales staff with day-to-day activities.
• Handle customer queries and follow up with potential clients.
• Learn and apply sales techniques to achieve targets.

Qualifications:

• Basic knowledge of CRM tools and sales processes (training will be provided).
• Ability to work in a team and adapt to fast-paced environments.
• Willingness to learn and grow in the sales field.
• Bachelor's or Master’s degree in Business, Marketing, or a related field.
• 0-1 years of experience is required in the field. 

Skills required:

• Communication Skills - Clear and persuasive speaking and writing. 
• Active Listening – Understanding customer needs by listening carefully. 
• Customer Relationship Management (CRM) – Basic knowledge of CRM tools. 
• Negotiation Skills – Ability to find a win-win in discussions.
•  Problem-Solving – Handling customer objections and concerns effectively. 
• Product Knowledge – Understanding the product/service to explain its value. 
• Time Management – Prioritizing tasks efficiently. 
• Adaptability – Adjusting to customer behaviour and market changes.
•  Teamwork – Collaborating with others in sales and other departments.
•  Basic Analytical Skills – Interpreting data to understand trends and customer 

Why Join Us:

• Opportunity to work in a dynamic and growing industry.
• Learning and development opportunities to enhance your career.
• A collaborative work environment with a supportive team.

Job Details:

• Job Type: Full-time
• Work Days - Monday to Friday 
• General Shift - 9:30 AM to 6:30 PM
• Work Mode - Work from Office

Job Position: Lead I - Dot Net Developer 

Experience Required: 5-9 Years 

Job Location: Hyderabad Only 

Notice period - Immediate to 15 days

Job stability is mandatory

SKILLS: WEB API, C# .NET, .NET CORE, ASP.NET MVC

JOB DESCRIPTION: 

• Experience in Microsoft Web development technologies such as Web API, SOAP XML 
• C#/.NET .Netcore and ASP.NET Web application experience Cloud based development experience in AWS or Azure 
• Knowledge of cloud architecture and technologies 
• Support/Incident management experience in a 24/7 environment 
• SQL Server and SSIS experience  
• DevOps experience of Github and Jenkins CI/CD pipelines or similar  
• Windows Server 2016/2019+ and SQL Server 2019+ experience 
• Experience of the full software development lifecycle 
• You will write clean, scalable code, with a view towards design patterns and security best practices 
• Understanding of Agile methodologies working within the SCRUM framework

Job Title: Senior SDET

Experience: 5+ Years

Location: Bangalore (WFO / Hybrid – as applicable)

Role Overview

We are looking for a highly skilled Senior SDET with strong expertise in automation testing with manual testing across web, mobile, and API layers. The ideal candidate should have hands-on experience in E-commerce testing, robust automation framework design, and a strong analytical mindset to ensure high-quality, scalable products.

Key Responsibilities

• Own end-to-end testing activities across Web, Mobile, and API applications.
• Perform Integration, System, UAT, Regression, and Sanity testing.
• Design, develop, and maintain scalable automation frameworks.
• Execute cross-browser and cross-platform testing.
• Validate REST and SOAP APIs and ensure backend data integrity.
• Collaborate closely with Product, Development, and DevOps teams in an Agile environment.
• Drive defect lifecycle management, root cause analysis, and quality improvements.
• Prepare and maintain test documentation, RTMs, and test reports.

Mandatory Technical Skills

Core Testing Expertise

• Strong understanding of STLC and Agile methodologies
• Hands-on experience in E-commerce application testing
• Expertise in Web, Mobile, API, and Database testing
• Strong skills in test case design, execution, and bug reporting

Automation & Programming

• Framework Development: Page Object Model (POM), Data-Driven, Keyword-Driven frameworks
• Programming Languages: Java, JavaScript
• Web Automation: Puppeteer
• Mobile Automation: Appium, WebdriverIO
• CI/CD Integration: Jenkins
• Backend Automation: JUnit (Good to Have)

Tools & Technologies

• Test Management & Documentation: Jira, Confluence
• Defect Tracking: Jira, Excel
• API Tools: Postman, SoapUI
• Proxy Tools: Charles
• Databases: SQL (MySQL, PostgreSQL, Oracle) for backend validation
• Browser Debugging: Chrome DevTools (network inspection, debugging)

Additional Skills

• Strong experience with Requirement Traceability Matrix (RTM)
• Excellent analytical and problem-solving skills
• Ability to identify risks early and propose mitigation strategies
• Strong communication and stakeholder collaboration skills

What We’re Looking For

• Quality-first mindset with strong ownership
• Ability to work independently in fast-paced environments
• Passion for automation, scalability, and continuous improvement

Role Overview

We are looking for a dynamic and result-oriented Business Development Executive to drive 

international and domestic sales through structured outreach, consultative selling, and 

value-based product demonstrations. The role involves lead generation, client engagement, 

online demos, and deal closure, with continuous collaboration with internal product and 

technical teams.

Key Responsibilities

• Conduct 30–60 inbound and outbound calls per day to prospects across domestic 

and international markets

• Generate qualified leads and schedule online meetings / product demonstrations

• Draft and send personalized sales emails and follow-ups based on client 

requirements

• Engage with decision-makers (Directors, Sales Heads, IT Heads, Commercial Teams) 

and close deals

• Create and deliver clear elevator pitches and product stories tailored to different 

markets

• Perform needs analysis and recommend suitable SANeForce solutions (SFA, CRM, eDetailing, Analytics, etc.)

• Maintain accurate records of leads, meetings, and pipeline updates in CRM

• Provide continuous market feedback to the product and technical teams on:

o Customer pain points

o Feature gaps

o Market-specific requirements

• Actively contribute to product roadmap discussions through collaborative decisionmaking

• Follow up consistently with prospects to move deals through the sales funnel

Required Skills

• Excellent communication and presentation skills

• Strong analytical and negotiation abilities

• Confidence in consultative and solution-based selling

• Ability to create compelling sales narratives and demos

• Strong follow-up discipline and closure mindset

• Comfortable selling to international markets via online meetings

We are looking for a skilled BI Engineer to join our team. The ideal candidate will have expertise in MicroStrategy, SQL, Reporting and Data Modeling along with experience in building insightful dashboards.

Key Responsibilities:

●Design, develop, and deploy MicroStrategy dashboards, reports, and visualizations.

●Write complex SQL queries to extract, manipulate, and analyse data from various sources.

●Develop and optimize data warehouse solutions for efficient data storage and retrieval.

●Collaborate with cross-functional teams to understand business requirements and deliver data solutions.

●Maintain and support MicroStrategy objects (attributes, facts, filters, prompts)

●Ensure data accuracy, consistency, and performance across reports and dashboards.

●Automate reporting processes and improve data visualization techniques.

●Troubleshoot data issues and optimize queries for better performance.

●Collaborate with business teams to understand reporting needs and translate them into visual insights.

●Work closely with business analysts, data engineers, and stakeholders to gather requirements and ensure solutions meet business needs.

Required Skills & Qualifications:

●5+ years of experience in BI engineering or data analytics.

●Strong expertise in MicroStrategy for dashboard, Data Modeling and report development.

●Knowledge of MicroStrategy architecture, Development and administration tools.

●Strong understanding of data modelling

●Perform data modeling and ETL validation to ensure accuracy of reports.

●Proficiency in SQL for querying and data manipulation.

●Experience working with data warehousing concepts and technologies (Redshift, Snowflake, BigQuery, etc.).

●Ability to process large datasets and optimize queries for performance.

●Strong analytical and problem-solving skills.

Preferred Qualifications:

MicroStrategy certification will be considered an added advantage.

Familiarity with the Tableau tool

Requirements:

• Strong in data structure and algorithms.
• Experience in Node.js, Express, API Design & DOM.
• Understanding of component based design or other design patterns.
• Experience with unit testing, integration testing & continuous integration.
• RDBMS and NoSQL databases preferably PostgreSQL, MongoDB.
• Good to have passion for investing.

Job title : Backend Engineer

Location : Remote

Job Description

• Responsibilities:
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and dev-ops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Skills :

Requirements:

• BS/MS in Computer Science/Engineering with 8 years or equivalent experience
• Be a self-starter, able to learn independently and adapt quickly
• Advanced-level of experience as hands-on Core Java Software Engineer in a distributed/cloud-based product
• Solid experience with Spring framework, Rest API, MongoDB, ElasticSearch, Kubernetes and Docker
• Cloud Experience (AWS, Google Cloud, Azure)
• Strong experience and knowledge with Micro services, distributed processing systems, and performance optimization
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Education

• BS/MS in Computer Science/Engineering with 5 years or equivalent experience

Desired Candidate Profile

• MBA from tier 1/ 2 colleges
• At least 5-10 years experience in core recruitment
• Tech and startup experience preferred
• Knowledge of applicant tracking systems
• Good presentation skills
• Excellent verbal and written communication skills
• Proficiency in MS Office Applications