Customer Service Representative

Some of the key responsibilities of this candidate are:

• Understand the EdTech context
• Innovate, evaluate, and deploy various android and IOs Features 
• Ability to take ownership over your work.
• An understanding of React Native best practices and a commitment to following them.

• Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
• Thorough understanding of React Native and its core Principles.
• Good Knowledge of HTML5, CSS.
• Familiarity with code versioning tools (Such as Git, SVN or Mercurial)
• Familiarity with RESTful APIs
• Good knowledge of database (MySQL, SQLlite, RealM etc ..)
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Web pack, NPM etc.
• Experience with Native Mobile app deployment on App store and google play store.

Role: DevOps engineer

We are looking for an experienced DevOps engineer that will work closely with our client’s team to establish DevOps practice. 

Your role will include establishing configuration management, automating the infrastructure, implementing continuous integration, and training the team in DevOps best practices to achieve a continuously deployable system.

You will be part of a continually growing team. You will have the chance to be creative and think of new ideas. You might also get the opportunity to work on some open-source projects, ranging from small to large.

What you’ll be doing – your role

Duties and tasks are varied and complex, and may require independent judgement; you should be fully competent in your own area of expertise. Some of the responsibilities associated with the role include:

• Improve CI/CD tooling
• Implement and improve monitoring and alerting
• Help support daily operations through the use of automation and assist in building a DevOps culture with our engineers for a better all-around software development and deployment experience
• Develop and maintain solutions for highly resilient services and infrastructure
• Implement automation to help deploy our services and maintain their operational health
• Contribute to the understanding of how our services are being used and help plan the capacity needs for future growth

 What do we expect – experience and skills:

• Bachelor’s degree in Computer Science or related technical field, involving coding
• 3+ years of experience running large-scale customer-facing services
• 2-3 years of DevOps experience
• A strong desire and aptitude for system automation defines success in this role
• Linux experience, including expertise in system installation, configuration, administration, troubleshooting
• Experience with cloud-based providers such as AWS
• Experience with Kubernetes
• Experience with web-based API/restful service
• Experience with Configuration Management and Infrastructure as Code platforms (Terraform)
• Experience with at least one scripting language (Python, Bash, JavaScript)
• Methodical approach to troubleshooting and documenting issues
• Experience in Docker orchestration and management
• Experience with implementing and maintaining CI/CD pipelines (mainly GitHub Actions and ArgoCD)
• Experience in implementing comprehensive monitoring and logging solutions using Grafana, Prometheus, and Loki.

We are looking for an experienced Digital Marketing Executive manager to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities

• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels.
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)

Requirements

• Should have a minimum 2 years of relevant exp.
• Proficient with Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Advanced knowledge in keyword research
• Advanced knowledge in on-page and off-page optimization

Digital Test Analyst

The role will work collaboratively with almost all facets of the agency including our super talented UX, Creative, UI and Development teams as well as our Project Managers. 

THE ROLE 

Sitting within the delivery team, you will be responsible for: 

·       Undertaking manual testing on digital projects such as websites, mobile apps, API’s testing, data verification and validation, and CMS backend testing 

·       Cross Browser, Platform and Device testing, and accessibility testing where applicable 

·       Defining test cases based on project scope to meet project acceptance criteria 

·       Execution of test cases; covering functional, non-functional and regression testing 

·       Creation and ongoing management of Test Plans 

·       Writing and executing automated UAT functional tests using tools such as Selenium and / or Appium 

·       Collaborating with internal and external test resources to execute the test plan 

·       Creation and ongoing management of testing processes 

·       Working with development resources to raise and resolve defects within the test plan timeline 

THE ESSENTIALS 

To most effectively perform as the Test Analyst, you should have: 

·       Extensive experience in website functionality testing 

·       Minimum 3 years commercial experience as an experienced Digital Test Analyst 

·       Automated testing experience using tools such as Selenium is a must 

·       Skills to break down project scope into test cases 

·       Strong technical proficiency (Javascript skills preferred) 

·       Experience using JIRA and communicating at a technical level with Developers 

·       Best practice quality assurance and attention to detail is a must 

·       Strong communication skills 

·       Proactive approach to your work 

·       Leading the testing on a large website project highly regarded 

About Softobiz:

Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 150+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years.

At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.

Why Should You Join Softobiz?

- Work with technical craftsmen who are pioneers in the latest technologies.

- Access training sessions and skill-enhancement courses for personal and professional growth.

- Be rewarded for exceptional performance and celebrate success through engaging parties.

- Experience a culture that embraces diversity and creates an inclusive environment for all employees.

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

For more information about our solutions and organization, visit www.softobiz.com, 

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The Role

Sales Development Representative (SDR)

Who we are

Nunify - What started as an idea to solve the problem of costly mobile app development, has now evolved into a globally reputable and renowned SaaS event technology platform.

We proudly serve a diverse clientele, including Fortune 500 giants like Google, Amazon, Microsoft, McDonalds as well as emerging startups like Swiggy and Flipkart. Our reach extends even further to luxury brands such as Louis Vuitton, celebrities, and even brides seeking to enhance their events.

With Nunify, our clients can seamlessly organize and elevate a wide range of gatherings, including events, conferences, exhibitions, meetups, town halls, and yes, even Weddings! (ask us how!)

Who are we looking for?

• Are you based out of Bengaluru?
• Do you have 3+ years of experience in Sales and lead generation best practices?
• Do you have 1+ years of experience in a SaaS company?
• Are you experienced selling to US/EU regions?
• Do you like to connect with new people?
• Do you like chasing down targets & challenges?
• A great bonus is if you are already working in the event or digital marketing industry!

**What will you do? **

• Identify potential customers through various channels such as cold calling, email campaigns, social media, and online research.
• Engage in outbound calls to understand prospects' needs, educate them about our products and generate interest.
• Qualify leads based on fit, budget, authority, and communicate the value proposition.
• Work with the sales team to schedule appointments, demos/meetings for further engagement.
• Maintain accurate and up-to-date records of all interactions and activities in the CRM system.
• Develop product knowledge and stay updated on industry trends to communicate features, benefits, and competitive advantages.
• Collaborate with the marketing team to provide feedback on target audience profiles and messaging.
• Meet or exceed assigned targets and goals for lead generation and opportunity conversion.

**Why join us? **

• We have been around for a while now (since 2014)
• We know how critical employee well-being & culture is
• We won't stop you from experimenting & innovating
• We love to think BIG, and we want you to think big
• We know you will have fun at work since we have fun at work

• Must have 4 to 7 years of experience in ETL Design and Development using Informatica Components.
• Should have extensive knowledge in Unix shell scripting.
• Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
• Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
• Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
• Should be good in writing complex SQL queries.

• • Selected candidates will be provided training opportunities on one or more of following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and
• Kafka would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing.