Customer Service Representative

What you'll work on

* Performance validation of large SaaS platforms

* Load, stress, endurance and spike testing

* Performance testing using K6

* Testing cloud-based systems on AWS

* Identifying bottlenecks and recommending improvements

Skills we’re looking for

* Strong experience in performance / non-functional testing

* Must have Hands-on with AWS and large-scale system testing

* Experience testing applications deployed on AWS

* Understanding of distributed systems and performance metrics

About the role

We are seeking a seasoned Backend Tech Lead with deep expertise in Golang and Python to lead our backend team. The ideal candidate has 6+ years of experience in backend technologies and 2–3 years of proven engineering mentoring experience, having successfully scaled systems and shipped B2C applications in collaboration with product teams.

Responsibilities

Technical & Product Delivery

● Oversee design and development of backend systems operating at 10K+ RPM scale.

● Guide the team in building transactional systems (payments, orders, etc.) and behavioral systems (analytics, personalization, engagement tracking).

● Partner with product managers to scope, prioritize, and release B2C product features and applications.

● Ensure architectural best practices, high-quality code standards, and robust testing practices.

● Own delivery of projects end-to-end with a focus on scalability, reliability, and business impact.

Operational Excellence

● Champion observability, monitoring, and reliability across backend services.

● Continuously improve system performance, scalability, and resilience.

● Streamline development workflows and engineering processes for speed and quality.

Requirements

● Experience:

7+ years of professional experience in backend technologies.

2-3 years as Tech lead and driving delivery.

● Technical Skills:

Strong hands-on expertise in Golang and Python.

Proven track record with high-scale systems (≥10K RPM).

Solid understanding of distributed systems, APIs, SQL/NoSQL databases, and cloud platforms.

● Leadership Skills:

Demonstrated success in managing teams through 2–3 appraisal cycles.

Strong experience working with product managers to deliver consumer-facing applications.

● Excellent communication and stakeholder management abilities.

Nice-to-Have

● Familiarity with containerization and orchestration (Docker, Kubernetes).

● Experience with observability tools (Prometheus, Grafana, OpenTelemetry).

● Previous leadership experience in B2C product companies operating at scale.

What We Offer

● Opportunity to lead and shape a backend engineering team building at scale.

● A culture of ownership, innovation, and continuous learning.

● Competitive compensation, benefits, and career growth opportunities.

Position: eComm & digital manager (SFCC, SFRA)

Location: Gurgaon

Experience: 7+ year

Qualification: Bachelor degree in IT

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.

·         Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction

·         Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.

·         Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.

·         Identify eComm & digital demands in a timely and comprehensive manner and ensure business

·         requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.

·         Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.

·         Accountable for project delivery of applications or technology in time & budgets.

·         Manage personnel and outside contractor(s) as required.

·         Where required, to provide leadership, welfare and coaching to your team.

Key Relationships:

·         Internal business customers in eComm & digita.

·         Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

·         Internal staff - direct reports (where applicable)

·         IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

·         This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.

·         Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front

·         Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.

·         Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.

·         Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.

·         Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.

·         Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.

·         This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.

·         Ability to effectively interact with all levels of business via phone, written communication and in person.

·         Management and leadership skills.

Mail updated resume with below details-

Total Experience-

Relevant experience-

Experience in SFCC and SFRA –

Current CTC-

Expected CTC-

Notice period-

Current Location-

Would you be comfortable with job location (Gurgaon) ?

Email: etalenthire[at]gmail[dot] com

Satish: 88O 27 49 743

Position: Talent Acquisition Head – Retail Brand (Non-IT Hiring)

Location: Gurgaon

Experience: 10+ years in retail brand

Industry: Retail (Fashion, Apparel, FMCG, Luxury, or related)

Department: Human Resources (HR)

Job Summary:

We are looking for a dynamic and strategic Talent Acquisition Head to lead the recruitment function for our retail brand. The ideal candidate will have extensive experience in Non-IT hiring, particularly in retail, FMCG, or related industries. This role involves managing end-to-end recruitment, building talent pipelines, and ensuring the right talent acquisition strategies to support business growth.

Key Responsibilities:1. Talent Acquisition Strategy & Execution:

• Develop and execute talent acquisition strategies aligned with business objectives.
• Oversee bulk hiring and leadership hiring for retail stores, corporate functions, and supply chain roles.
• Optimize sourcing channels (job portals, employee referrals, social media, and recruitment agencies).

2. Recruitment Operations & Stakeholder Management:

• Lead end-to-end recruitment for store-level, regional, and corporate roles.
• Partner with business heads and HRBPs to identify hiring needs and workforce planning.
• Manage vendor relationships and negotiate contracts with recruitment agencies.

3. Employer Branding & Talent Pipeline Development:

• Drive employer branding initiatives to attract top talent.
• Build a strong talent pipeline for future hiring needs.
• Engage in campus hiring and lateral hiring strategies.

4. Recruitment Analytics & Compliance:

• Track recruitment metrics (TAT, cost-per-hire, quality-of-hire, etc.) for continuous improvement.
• Ensure compliance with labor laws and company policies in hiring practices.
• Implement and manage Applicant Tracking Systems (ATS) for seamless recruitment.

Key Requirements:

·         10+ years of experience in Non-IT hiring, preferably in Retail, FMCG, Apparel, Luxury, or QSR sectors.

·         Proven expertise in bulk hiring, corporate hiring, and leadership hiring.

·         Strong experience in headhunting, passive talent search, and market mapping.

·         Excellent communication, negotiation, and stakeholder management skills.

·         Hands-on experience with ATS, LinkedIn Talent Solutions, and recruitment tools.

·         Ability to thrive in a fast-paced, high-growth retail environment.

mail updated resume with current ctc and notice period-

email: jobs[at}glansolutions[dot]com

website: www.glansolutions.com

We’re Hiring: Relationship Manager – Retail Sales 🌟

📍 Locations: Mumbai | Ahmedabad

🕒 Mon–Sat | ⏰ 10 AM – 6:30 PM

🎓 Qualification: Graduate | 💼 Exp: 1–5 yrs

🔹 Key Responsibilities:

✨ Drive client acquisition & achieve GWP sales targets

🤝 Manage & grow a network of 40–45 insurance agents

📊 Provide accurate quotations & close policy sales

🎯 Ensure 100% monthly GWP target achievement

💬 Build & maintain strong client & agent relationships

📋 Prepare daily/weekly MIS & ensure process compliance

💡 Skills Required:

📚 Insurance product knowledge

🗣️ Excellent communication & relationship management

⚡ Leadership & business acumen

🎁 Benefits:

💰 Competitive salary & incentives

🎓 Training & professional growth opportunities

🩺 Insurance coverage (GTL)

🤝 Supportive, growth-oriented work culture

Qualifications: 

• Bachelor's degree in Communications, Journalism, Engineering or a related field. 
• Proven experience as a Content Writer with at least 2 years of professional experience. 
• Exceptional writing, editing, and proofreading skills with a keen eye for detail and grammar. 
• Strong understanding of content marketing principles and strategies. 
• Familiarity with SEO best practices and keyword research tools. 
• Experience in crafting content for various digital platforms and channels, including websites, blogs, social media, and email campaigns. 
• Excellent research skills and the ability to translate complex technical concepts into clear, concise, and engaging content. 

Ability to work independently, manage multiple projects simultaneously, and meet deadlines. 

A portfolio showcasing a range of content writing samples across different formats and styles. 

• Oversees all company social media accounts management and reporting.
• Plan strategies to drive traffic and engagement to generate leads.
• Develop engaging, creative, innovative content and graphics for regularly scheduled posts, which promote brand-focused messages.
• Coordinate with other departments to plan social media activities.
• Design and handle paid advertising campaigns on LinkedIn and Facebook.
• Analyze social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Monitor and develop reports on competitor activity within social media spaces.
• Monitoring users' engagement with and feedback on every post.
• Exploring the potential value of social media sites that are not yet in our repertoire.
• In-depth understanding of all the latest and familiar social media sites with their associated algorithms.
• Finding relevant groups on social channels and contribute.
• Connecting with potential leads, and influencers to build a connection.
• Stay up to date with social media trends.
• Connect with social media influencers to improve brand reputation.

• Experience – 3+ years of experience
• Minimum a bachelor's degree
• Prior social media handling experience min 3 years
• Experience in handling social media automation tools such as Hoot suite, Hub spot, Buffer etc.
• Expert knowledge of all leading social media sites.
• Good communication skills.
• Flexible and engaging writing style.
• Experience with a designing tool (Canva, Illustrator, etc)

Relevant experience on using tools like JSP, Servlet for web applications

· MVC frame works - Struts or Spring

· Web services- SOAP and REST WebLogic, Hibernate

· Middleware technologies MQ OSB.

· Web/App Servers: Tomcat or WebLogic or JBoss

· Experience using Angular, Micro Services using Spring, jersey, Swagger

· Good knowledge of Backend and Front-end technologies

· Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML

· Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies

· Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…

· Advanced understanding of Windows and Linux based operating systems

· Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications

· Working knowledge using REST, HTTP, TCP, SCTP protocols

· Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

· Preferred BE degree in CS, E&C, E&E

· Proficient being a J2EE Developer (courses or project done) and data analytics skills

· Flexible to work on any projects assigned

Note: Terms & Conditions

· This opportunity will be work from office

· Reporting location - Bangalore office, Vijayanagar

Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location:

417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN

Job Description

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• (Add other responsibilities here that are relevant)

Skills

• Proficient with Swift (depending on project requirements), and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration
• (Make sure to mention any frameworks, libraries, or any other technology relevant to your project)
• (List education level or certification you require)