Customer Service Representative

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the position

F5 is looking for a Software Engineer with expertise in designing Web UI automation solutions to test high-scale distributed systems. You will collaborate with architects and application development teams to vet and validate test automation for an edge computing platform that is used to deploy global, scalable and secure applications.

Responsibilities:

• Understand the product architecture and come up with a frontend testing strategy such that quality is driven into the heart of the development process

• Perform integration tests on web services & APIs using SauceLabs, Postman, Swagger and other testing tools

• Design test and automation infra to test functionality, scale, performance, and reliability to ensure predictable delivery of quality releases

• Design and implement different test strategies - black box, grey box, and white box - to ensure the product is finished, secure, and effective

• Research, recommend and implement tools as needed to ensure quality

• Build test frameworks working within CI/CD pipeline processes, and provide automation expertise to development teams

Minimum Qualifications:

• Experience in designing automation software from the ground up, choosing the right infrastructure components, evaluating both open source and closed source software

• Hands-on experience with JavaScript (TypeScript will be a plus)

• Strong working knowledge of test automation frameworks and tools: Selenium, WebDriver, SauceLabs, Protractor, Gitlab CI, Jenkins, Jasmine, Karma

• Practical experience with CI/ CD methodologies & tools

• Good understanding of Testing fundamentals, Bug life cycle, SDLC, STLC, Smoke testing, Sanity testing, Regression testing

• Prior working experience in Web-based projects with a strong understanding of UI, cross-browser compatibility, general web functions, and standards is a must.

• Good written and verbal communication skills and flexibility to work with teams in different time zones

• BS/MS degree in Computer Science or equivalent with 6-10 years of experience in software development and/or test automation

Desirable:

• Experience with load balancer products such as F5, Envoy, Nginx, HA proxy

• Experience with Kubernetes container technology, Terraform, AWS

• Good understanding of networking protocols, HTTP/HTTPS, Proxies TCP, UDP, IP, HTTP, SSL, DNS, FTP, origin pools, etc

About the company

F5 provides a distributed cloud platform to deploy, connect, secure and operate applications and data across multi-cloud and edge sites. Line-of-business leaders can drive business transformation and automation by distributing workloads closer to business activity. DevOps teams can manage fleets of applications and infrastructure with less complexity. Network teams can simplify application connectivity and security across clouds.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. 

About the role: We are here to build a world-class tech organization with elite engineers and change agents who would spearhead this change. Currently, we are looking for engineers who are skilled, passionate, driven, and a wee bit crazy (yes, crazy works!) to join our tribe. The small tweaks you make, the processes you alter, the experiments you run, and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.

What you will do everyday:

• Work with a group of people who believe in the utmost transparency and ethical practices
• Work with full autonomy and high ownership of outcomes
• Add value to our user’s life
• Focus deeply into app’s performance & stability
• Crave for a steep learning curve and challenge

Skills you need to do the job:

• 3-8 years experience with Objective C, Swift
• Experience in working on a large iPhone app, through scaling and performance issues.
• Knowledge of different Architectures like MVVM, MVP, etc - Knowledge of writing Unit Tests.
• Experience in integrating with Restful APIs. • Experience with CI/CD and building pipelines for app releases is a huge plus
• Capable of handling web service integration - RESTful, JSON, SOAP, XML
• Focus and passion for Mobile UI & UX to make apps exciting for the user
• Proactive towards debugging & optimization codebase
• Rapid prototyping skills for getting product feedback
• Understanding of product development lifecycle
• Experience in React Native or any cross-platform mobile development is a bonus

Job Profile: Software Development Engineer IV - iOS - StoreFront team

Location: Bangalore | Karnataka

ABOUT THE TEAM & ROLE:

Swiggy's StoreFront Engineering team helps customers enjoy personalized discovery and purchase experience across multiple product lines (Stores, Food, Genie and Instamart). The team is enabling this by developing thoughtfully crafted applications, smart cataloging, relevance-based search & intent-driven merchandising, checkout management solutions, and payment systems.

We are looking for engineers who have hands-on experience in building highly reliable distributed systems and have deep expertise in database design & performance tuning. Knowledge of Machine Learning and other Predictive Modeling techniques will be added strength. Few interesting problems we are solving include:

1. Client-facing Applications

2. Smart Catalog & Category Intelligence

3. Personalized Search & Merchandising experience

4. Payments

5. Pricing

6. Order Management System

At Swiggy, SDE IV(s) play an integral role in owning end-to-end Design/Architecture of complex systems. They co-own the technology vision of the respective team and significantly contribute to the overall success of the team. They partner with the product/business teams to understand the product features and specifications, translate them into high level and low-level design thereby facilitating the team in design and development of mission critical applications.

What qualities are we looking for?

• Hands on experience in mobile application development for at least
• Hands on working experience in Swift
• Experience in multithreaded programming and memory optimization
• Ability to learn and grow in a fast paced setup
• Working knowledge of iOS Architectural Components and Design Patterns
• Very good debugging skills
• Good knowledge in implementing Pixel Perfect designs
• Good in Data Structures and Algorithm

What will you get to do here?

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create
• Implementation of long term technology vision for your team
• Responsible for complete architecture of your product
• Creating architectures & designs for new solutions around existing/new areas
• Decide technology & tool choices for your team & be responsible for them

Responsibilities:-

Ø  Research, design, develop, and test blockchain technologies.

Ø  Brainstorm and help evaluate applications for new tools and technologies as they continually evolve.

Ø  Maintain and extend current client- and server-side applications responsible for integration and business logic.

Ø  Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals.

Ø  Document new solutions as well as maintaining that of existing ones.

Skills:-

Ø  Strong  software development background.

Ø  Experience working with large codebases.

Ø  Experience working with open-source projects.

Ø  Proficiency in one of the following languages: C++, Java, JavaScript ( Depending on the project ).

Ø  Strong  knowledge of common algorithms and data structures.

Ø  Familiarity with basic  cryptography.

Ø  Familiarity with P2P networks.

Ø  Strong knowledge of bitcoin-like blockchains.

Ø  Strong knowledge of concurrency and writing efficient and safe multithreaded code.

Ø  Strong knowledge of STL, C++11 ( In the case of a blockchain-based on C++ ).

Ø  Proficiency in the Qt Widgets module ( Applies to projects where a GUI wallet application is needed ).

Angular 7 with Ionic frame work experience + strong oops concept + experience in PHP