Customer Service Representative

Dear Candidate,

We have an urgent requirement for Technical Support Engineer at Bhopal Location.

Experience: 2-4 yrs

Location: Bhopal, MP

Work Mode : WFO only

CTC: Best in Industry (25% Hike on Current ctc not the offered one)

Education: UG: Any Graduate PG: Any Postgraduate

Department : Product Support

Designation: Technical Support Engineer

Notice Periods: Immediate to 15 days Joiner

Priority: Only Males (1 Sr and 2 Jr)

Job Description: CPaas - Product operations(1 Technical Project Manager + 2 CPaaS).

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

JOB Requirements and Responsibilities:

#SeniorSystemadministrator 

- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.

- File and Print sharing, #NTFS permissions. #FileServer #migrations.

- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.

- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.

- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.

- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.

- Good #DesktopTroubleshooting experience.

- #AntiVirus installations and #Troubleshooting.

- Knowledge of #DHCP , #DNS Management.

- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)

We are seeking a highly skilled and experienced Senior Java Developer/Product Person to join our dynamic team. As a key member of our organization, you will be responsible for developing and delivering successful products in the healthcare industry. You will work on full end-to-end enterprise applications and leverage your expertise in Java development and AWS to drive innovation and create solutions that address our customers' needs.

Responsibilities:

• Collaborate with cross-functional teams to gather requirements, analyze business needs, and translate them into technical specifications.
• Design, develop, test, and deploy high-quality, scalable, and reliable Java applications.
• Take ownership of the product development lifecycle, from ideation to deployment and maintenance.
• Implement best practices for software development, code reviews, and documentation.
• Identify opportunities for improvement and propose innovative solutions to enhance product performance, functionality, and user experience.
• Stay up-to-date with industry trends, emerging technologies, and advancements in healthcare IT.
• Mentor and provide technical guidance to junior developers.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven track record of delivering successful products in the healthcare industry.
• Strong proficiency in Java programming and hands-on experience with Java frameworks and libraries.
• Extensive knowledge and experience with full end-to-end enterprise application development.
• Solid understanding of software development principles, design patterns, and best practices.
• Proficiency in cloud technologies, particularly AWS (Amazon Web Services).
• Familiarity with modern software development methodologies, such as Agile or DevOps.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Self-motivated and able to work independently as well as in a team environment.

Preferred Qualifications:

• Experience with healthcare data standards and regulations, such as HL7, FHIR, HIPAA, or GDPR.
• Knowledge of other programming languages and technologies, such as Python, JavaScript, or containerization (Docker, Kubernetes).

Join our team and contribute to the development of innovative healthcare solutions that make a real impact on patient care and outcomes. We offer a competitive salary, a stimulating work environment, and opportunities for professional growth.

If you meet the above requirements and are passionate about leveraging your Java development expertise in the healthcare industry, we would love to hear from you. Please submit your resume and portfolio demonstrating your previous product development work.

Designation: Pre-Sales Consultant.

Department: Sales Department.

Delhi Region

Job Description:

· Designing connectivity solutions for existing and potential customers

· Engage directly with sales and account teams to support pre-sales activities

· Develop Designs & Bills of material for cost effective solutions

· Take a leading role in specifying technical solutions

· Responsible for writing proposals and tender responses

· Develop excellent working relationships with partner organisations to ensure effective collaboration in responding to customer needs.

· Provide Training to implementation Team of Partners & Customers

· Work as a technology adviser to both prospective Customers and representatives of currently assigned partners

· Engage directly with sales and account teams to support pre-sales activities.

· Work closely with senior network engineers to design complex connectivity solutions

· Monitor sales activities in conjunction with network development and operational standards to ensure customer solutions are sympathetic to current network design principles and restrictions

· Liaise with colleagues across the company to help ensure solution design activities are documented and tracked as required

· Supporting Sales Process in technical Environment

Job Requirement:

· Bachelor’s in engineering: Computer Eng. Information & Technology Eng., Electronics & Telecommunication, or related field.

· Must have Presale’s experience into any Firewall.

· 3+ years overall IT/development Background.

· Good interpersonal, presentation, and communication skills.

· Strong customer service orientation.

About Us:

We are a group of 110+ techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses by providing them a scalable and conversion-friendly e-commerce platform using Magento. We love brainstorming ideas on how businesses can utilize technology to achieve their desired goals.

Growisto has expertise of providing the below services:

1)Amazon Marketing: Boost sales, improve visibility, and reduce cost to scale up Amazon business globally by

1) Leveraging machine learning to identify search patterns

2) Creating a data driven marketing strategy to target the right audience

3) Optimizing strategies to adapt to the ever-evolving Amazon algorithm

2)E-Commerce Website Development: Boost direct sales and enhance user experience by

Designing and developing custom e-commerce websites with latest e-commerce technology stack of Magento backend, ReachJs frontend and a PWA

-Create a scalable and conversion-friendly e-commerce platform

- Integrating with multiple third-party systems and migrate from legacy system seamlessly

3)Website Marketing: Drive targeted traffic to website in order to increase sales and reduce customer acquisition cost by

- Optimising the website for search engines to increase organic traffic

-Strategically placing ads on search network

About the role:

Growisto is looking to further increase its business primarily in Western, European and Middle East market. As a sales manager, you will be solving the below key problems:

1) How to close more accounts from North America, European and Middle East markets?

2) How to improve the increase leads to a conversion ratio?

3) How to get accounts with more recurring revenue and higher billing rate?

4) How to get more enterprise accounts?

In order to embark on the next leg of growth, we need committed people managers who would want more than just a job.

Key Responsibilities:

We strongly believe that in order to solve above mentioned problems, the activities/responsibilities will keep changing depending on the need of the hour. We want you to take complete ownership of the sales and then define the activities yourself to meet the goal. Still, to give you a better understanding about the role, here is what we have on the top of our mind:

-Work closely with the department head(s) to understand the sales gap and work backwards to close the same

-In order to close the sales, take complete ownership of providing the right solution to the prospects

-Achieve a high lead to conversion rate

-Be hands-on in taking the calls to qualify the leads and take them to conversion

-Develop the right sales collateral such as service deck, case studies, proposal templates, etc. to improve the conversion rate

-Work with practice head(s) to refine the working model to deliver the next results for the clients

-Work with the marketing team closely to improve the lead conversion ratio

-Stay actively involved in R&D to help in building offerings as well as identifying new markets for expansion

-Strategic partnerships with consulting companies, agencies in other markets

Skills (Must Have):

-Track record of services selling in non-Indian or Indian market

-Experience conducting cold outreach and nurture campaigns to build a sustainable pipeline

-Demonstrable command of consultative selling skills and an ability to manage complex sales cycles end-to-end

-High emotional intelligence and the ability to appeal to the varying needs of multiple stakeholders in the sales process

-Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs

-Excellent use of insights and reliability around data-driven decision making

-Excellent organization, project management, time management skills along with an ability to take initiatives

Why should you consider joining Growisto?

-It will be a challenging role and you will get complete ownership to solve challenging problems.

-If you like challenges and think from a first principle basis, you should definitely take this up

-If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us

-If your thought process and personality resonate with our cultural values, then you should join Us.

Why should you not consider joining Growisto?

-If the role description does not excite you, then you should not join us

-We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us

-If we have to choose between culture/team and profits, our obvious choice is culture.

-If you don’t believe in the same philosophy then you should not join us.