Customer Service Representative

About the opportunity:

We are looking for someone who has Proven and demonstrable experience as a creative visual designer working on user experience problems and UI design for interactive digital experiences and experience working alongside an agile environment focusing on an iterative approach and working with Product Owners and Developers.

Roles and responsibilities:

• Create and show solutions – Including prototypes, mockups, and other visual designs and user flows using tools such as Figma, Principle, Framer, Whiteboard
• Communicate clearly – Present your work to the Product Team, Developers, and Stakeholders explaining your rationale and vision
• Follow and validate standards – Prepare and maintain UI style guides, visual strategies, page layouts, processes, icons, and color palettes using component library files
• Analyze and Improve – Work with and improve the user experience offered by providing wireframes and storyboards for UX improvements
• Produce pixel-perfect design specifications for user interface elements and user experience processes that are validated through research and testing
• Utilize data from end-user feedback, Google Analytics, business requirements, technical considerations, and context experts to deliver a user experience that surpasses expectations
• Work closely with software engineers to ensure your designs are implemented and functionally complete to a high standard of polish and assist with usability testing
• Working with an interdisciplinary team of developers and collaborating with the marketing team to create novel designs and solutions
• Interpreting insights from end-user feedback and designing with the business in mind while still being innovative and delightful

Desired skills and experience:

• Good to have some experience with building a video-based web application experience in tools such as Figma
• Understanding of HTML/CSS
• Attention to detail and understanding of what makes a good interactive experience for the end-user
• Experience creating low/mid/high fidelity interactive prototypes
• Proven communication skills with the ability to clearly articulate a problem space with verbal, written, and presentation skills to a variety of audiences and stakeholders.
• Experience in user testing, usability testing, and working with user acceptance criteria and excellent proofreading skills.
• Open to collaboration and ability to incorporate constructive feedback.
• Experience in web and email design is good to have. 
• SaaS expertise.
• A/B testing tools usage is an asset.

As a Tech Lead I (Backend) at Gocomet, you will be pivotal in driving backend development initiatives. Your role will involve leading the design and implementation of robust backend systems, ensuring high performance and responsiveness to requests from the front-end.

You will work closely with other team leads and departments to define and meet the technical and business requirements.

Roles and Responsibilities:

• Backend vision & ownership: Architect and implement scalable and efficient backend solutions, contributing significantly to the design and overall architecture, keeping in mind a long term vision of the product & scale.
• Optimize Performance: Focus on optimizing the application for maximum speed and scalability, including database optimization, effective caching strategies, improving code health, code design & refactoring, etc.
• Technical Innovation: Suggest innovative solutions wherever required for problems related to new product requirements & scale related issues. Stay abreast of emerging backend technologies and trends, advocating and leading the adoption of technologies that will give a competitive edge to our products.
• Mentor and Guide: Provide mentorship and guidance to backend development team members, ensuring the dissemination of best practices and efficient use of technology stacks. Take ownership of hiring & building a high quality backend team.
• Quality Assurance: Uphold high standards in code quality, including rigorous code review processes, and ensure adherence to industry best practices in backend development.

Experience & Skills:

• Backend Expertise: 4-6 years of experience in backend development, with a deep understanding of server-side logic, architecture design & handling scalability issues.
• Cloud & DevOps exposure: Experience with Cloud (GCP or AWS) with a deep understanding of different services, resources utilisations, CI/CD pipelines, Observability tools (Sentry, New Relic / Datadog, etc.) and an ability to debug infra related issues.
• Strong Technical Skills: Strong expertise in a Backend development framework (preferably Ruby on Rails but not mandatory), SQL & NoSQL database technologies.

(like Postgresql and MongoDB), Caching (Redis), Async job frameworks (like Sidekiq), etc.

• Problem-Solving Ability: Strong analytical and problem-solving skills, research ability with a proven track record of delivering high-quality software solutions.
• Leadership Skills: Demonstrated experience in mentoring backend development teams and taking complete tech ownership.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate technical challenges and solutions to both technical and non-technical team members.
• Continuous Learning: A commitment to continuous learning and staying current with the latest backend development trends and technologies.

Benefits:

• Collaborative and innovative work environment.
• Dynamic & high-performing team that thrives in a fast-paced environment.
• Opportunities for professional growth and development.
• Cutting-edge technology stack and tools.
• Make a significant impact on our products and the user experience.
• Join a team of passionate, creative, and driven individuals.
• 5 Days working.
• Flexible Working Hours.
• Experience good work culture with regular fun activities.
• Health medical insurance coverage with Family, etc.

Job Location: Bangalore

Why Gocomet?

GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality.

We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief.

Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values.

We're an equal-opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.

We are hiring for multiple positions.

For any queries, feel free to write to Know more about us:

https://www.youtube.com/watch?v=YxGt9ZCkaA8 https://youtu.be/jv9cAsgenSE https://www.youtube.com/watch?v=Er0dHqxaaXc https://youtu.be/0ql1eCVhiWA

We are seeking an experienced Business Evangelist with technical sales experience to join our Enterprise Sales team. As

a Business Evangelist, you will be responsible for identifying and developing new business opportunities, and solution

showcase, managing existing accounts and building long-term relationships with prospects & customers.

Only Female candidates

Location - Chennai

Key Responsibilities:

1. Develop and implement sales strategies to achieve revenue targets and drive business growth.

2. Build and maintain strong relationships with key decision-makers and influencers within target accounts.

3. Identify and qualify new business opportunities through lead generation, and referrals.

4. Conduct high-level solution presentations and demonstrations to prospects and customers.

5. Provide accurate and timely sales forecasts, account plans, and reports.

6. Collaborate with marketing, engineering, and product management teams to ensure customer satisfaction and

success.

7. Attend industry events and conferences to stay up-to-date on market trends and competition.

Requirements:

1. Master’s degree in Business, Marketing, or a related field.

2. Minimum of 5 years of enterprise technical sales experience in SaaS, Software or Cyber Security organisations.

3. Proven track record of achieving sales targets and driving revenue growth.

4. Excellent communication and interpersonal skills.

5. Ability to build and maintain relationships with key decision-makers and influencers.

6. Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Ventura Securities is establishing its fintech team - a remote-first, work from anywhere team with highly talented individuals who come from diverse backgrounds and looking to solve real client problems at scale. Ventura has been in the stockbroking business for 20+ years and it is a robust and profitable franchise with 1000+ employees currently. We are looking for passionate techies with skills primarily around AWS and Python who are aspiring for a fast-track career.

Your Key Responsibilities: 

1. Build out of the Ventura cloud-based backend platform from scratch

2. Ownership and monitoring of our D2C backend

3. Robust documentation skills and desire to share information with others

4. Desire and ability to prototype ideas quickly, and be willing to experiment and learn

Basic Requirements:

·  Very strong python, lambda, sql, general aws

· Clean coding skills around Python or Go and SQL

· Demonstratable experience around writing testable code, working with git, doing peer-level code review, daily standups, and generally championing software excellence

· What you get: 

1. Chance to build out a next-gen fintech product from ground 0

2. Opportunity to influence the design of the product

3. Flexible and work anywhere environment running out of Slack

Flat org structure

JD:

• 10+ years of experience in preparing, reviewing, revising, and maintaining the software technical documents and Saas product documentation.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment.

Why SquareShift?

We firmly believe that our growth, long-term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,

• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment, and development opportunities
• Competitive pay and allowances for professional development 
• Flexible time off to relax and recharge

Address: SquareShift Technologies

• Identifying and boosting business opportunities by evaluating the potential segmentation in all business verticals.
• Developing and executing strategic plan to achieve sales targets and expand customer base
• Exploring new business opportunity, developing a business plan, and providing the workflow solutions for customers in different market segments.
• Building and maintaining strong, long-lasting customer relationships
• Sells products by implementing sales plans.
• By providing direction in line with business strategy, lead, motivate and measure the performance of the Sales teams
• Preparation of annual sales budget
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Design and implement strategic plans to reach sales targets.
• Develop and promote weekly, monthly and quarterly sales objectives.
• Work with customers to better understand their business needs and goals.
• Provide full visibility into the sales pipeline at every stage of development
• directing and supervising sales operations to ensure profit maximization and realization of sales targets
• Provide motivation and guidance to the sales team to enable them to improve on their sales performance, and to reach the set goals.
• Provide effective after sales support and services to customers.
• Monitor the activities of sales personnel to assess performance and productivity
• Prepare and present to management periodic budgets/sales forecast