Customer Success Specialist

Required Skills (more the better):

• PHP, Laravel, MySQL/ MariaDB, HTML5, CSS3, JavaScript, AJAX/ Fetch, jQuery, Web services and APIs
• MVC framework, Design Patterns, Authentication, Eloquent, Providers, Middleware, Supervisor, Cron Jobs, Postman etc.
• Experience of entire software development lifecycle
• Project delivery experience and has handled clients directly

• Managed a team of at least 4 developers
• Client Interaction and requirements management

Additional Skills:

• Versioning tools such as Git, Bit Bucket, and concepts like branching
• DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc will be added advantage

Responsibilities will include:

• Writing clean, well-designed code
• Debugging code and fixing bugs
• Ensuring code quality and security by following industry standards
• Managing code repositories and deploying builds
• Contributing to all phases of the development lifecycle
• Participating in team meetings and client meetings/ calls
• Learning new technologies

Why should I join Big Rattle?

Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.

You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.

The company offers benefits like

• Healthcare coverage (including Covid-19 vaccination reimbursement)
• Technical certification fee reimbursements
• Technical training fee reimbursements
• 5-day work week
• Flexible working hours
• Hybrid working

Job Title: Bilingual Recruiter (English/French), Remote

Location: Fully Remote (Must be available to work across various Canadian time zones)

Employment Type: Full-Time

About the Role:

We’re looking for a motivated and adaptable Bilingual Recruiter fluent in both English and French. While some recruitment experience is preferred, what matters most is your eagerness to learn and grow under the guidance of a senior recruiter — and your commitment to creating exceptional experiences for both clients and candidates.

You’ll be supporting recruitment across a wide variety of industries and client types, giving you exposure to different roles, hiring styles, and organizational cultures.

• Key Responsibilities:Conduct full-cycle recruitment in English and French, including sourcing, screening, interviewing, and offer coordination.
• Ensure a full understanding of each client’s needs, business context, and expectations to deliver focused and effective recruitment support.
• Collaborate closely with clients and internal team members to create a positive and professional client experience marked by responsiveness, clarity, and results.
• Create a strong candidate experience by being respectful, organized, and transparent throughout the hiring journey.
• Work closely with a senior recruiter to build your recruitment skillset, gain mentorship, and grow your capacity over time.
• Maintain accurate documentation and workflows within our recruitment platforms and tools.
• Proactively contribute to team meetings, brainstorms, and shared files — bringing a team-first mindset to everything you do.
• What We’re Looking For:Fluency in English and French (spoken and written).
• Some experience in recruitment or talent acquisition (agency or in-house).
• Strong interpersonal, written, and verbal communication skills.
• A team player who collaborates, communicates well, and supports shared goals.
• A client-service orientation with a passion for understanding people and solving hiring challenges.
• Well-organized and comfortable managing multiple tasks and roles remotely.
• A desire to learn, grow, and build toward a senior recruiter path.
• What Success Looks Like:Timely, high-quality candidate placements.
• Consistent positive feedback from clients and candidates.
• Ability to manage competing priorities with professionalism and accuracy.
• Ongoing development and increasing confidence as a recruiter.

Tools & Technology:

We use a variety of modern recruitment tools and platforms to streamline sourcing, communication, and scheduling — including applicant tracking systems (ATS), candidate databases, scheduling tools, and internal collaboration platforms. While prior experience is an asset, we’re happy to train you on the systems we use.

Our Work Culture:

We believe in collaboration, curiosity, and doing the right thing — for our clients, our candidates, and each other. We’re supportive, flexible, and focused on delivering real results while enjoying the work we do.

Key Profile -

Ambitious Project Manager with extensive experience in high-end Residential Interiors with demonstrated ability in planning, managing procurement, scheduling, quality control, and coordination of MEP services.

Job Profile -

• Manage Customer communication and Customer experience
• Delivery of Projects as per committed timeline & desired Quality
• To gather and share project information with Project Stakeholders
• Maintain strong relationships with Contractors, Suppliers, and Designers
• Ensure Execution at Sites as per Standard ensure execution process
• Willingness to learn new techniques for tracking projects
• Track & plan Site activities as per Master Project Schedule, identify the risk involved, and plan alternate on-site work execution strategies accordingly
• Verify the bills submitted by Contractors, suppliers post checking on-site measurements of work carried out at the site
• Coach & train Project Executives to ensure all Standard practices are getting followed as far as on-site execution and reporting are concerned.

Requirements

Desired Candidate Skills -

• Strong Communication Skills
• Technical Knowledge of High end Residential Interior Work
• Should be able to manage team of 3-4 people
• Knowledge of current market rates (Material & Labour rates) for various Residential Interior works

1. Knowledge of Selenium Test Environment (STE) and the ability to configure it
2. Ability to customize Selenium in various integrations
3. Automation of various projects, for example, a framework
4. Communication and interaction with customers to solve their problems
5. Development of equipment automation plans and their approval

JOB PROFILE

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications. 

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills and communication skills.
• Graduction Must be completed.

Roles & Responsibilities :

• Responsible to cross check and vet facts on the fundraiser
• Responsible to check the content quality of sponsored campaigns
• Responsible to cross check and vet creative assets
• Collaborating with multiple teams, understanding the process and seamlessly delivering results
• Communication & Coordinate with patients for health updates through series of actions (either via phone calls, emails or chats)
• Follow SOPs and adapt new processes
• Multitask with several tasks

Basic Qualification :

• Bachelor’s Degree or Post Graduate Degree in Literature/ English.
• 1 or 2 years of experience in sales executive ,customer service executive ,or operations associate 
• Experience in handling customer calls
• Experience working on CRM’s
  
  

Desired Skills

• Impeccable written & oral communication skills in English & Local Language
• Target oriented & hunger for personal growth and overall development
• Strong Organizational and interpersonal skills
• Should have worked in a team environment
• Ability to communicate to customers convincingly
• Ability to multitask
• Excellent time management skills
• Basic Knowledge of Microsoft tools (excel, word, PowerPoint etc.)
• Extreme level of flexibility and adaptability to new tasks & environments
• Responsible, Capable & has ability to work independently
• Logical Thinker and look to solve problems in strategic way
• Basic Analytical skill will be added bonus
• Basic Understanding of what we do at Impact Guru
  
  

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.