Customer Success Specialist

Support the project manager with end-to-end project management activities.

Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker,

communication plan, stakeholder mapping, MOM, and weekly reports.

Standardize processes and define templates for project deliverables. Prepare reports and dashboards.

Manage resourcing and optimize resource utilization handle knowledge management and organize trainings.

Manage document onboarding and off boarding processes.

Overview:

As a UX Designer, you will develop and communicate a vision, bring concepts to life, then iterate and refine them as you gather and factor in customer and business requirements. You think first from the customer’s perspective and set high standards for yourself and your team in developing amazing experiences. You have comprehensive understanding of the current design best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on highly technical team, skilled in using data to make decisions. You have an inventor’s spirit, highly refined aesthetic sensibilities, solid hard skills and a killer eye for detail.

Responsibilities:

1. Relentlessly simplify and distill complex business processes into intuitive and elegant product experiences.
2. Work closely with cross-functional teams to help define best-in-class user experiences.
3. Create process flows, wireframes, and high-fidelity mocks to effectively communicate design strategies and detailed interaction behaviors.
4. Drive the development and communication of design guidelines and patterns, with focus on providing a consistent and intuitive experience across the product ecosystem.
5. Participate in the planning process for new products and features helping drive the vision across the products.
6. Own the production of world-class designs and documents for presentation to engineers, product managers, peer design teams, and senior executives.
7. Assist in the development and evaluation of personas, user stories, and usability studies.

About Pixerize

Pixerize is a digital-first business growth partner helping clients automate operations and scale with clarity. We combine strategy, systems, and human talent to help businesses dominate their industries. As we grow, we’re building a lean and powerful sales team—and we’re hiring a high-energy Appointment Setter to help fuel our pipeline.

Role Overview

We’re looking for a motivated Setter to generate high-quality leads, initiate first contact, qualify prospects, and set discovery calls for our Sales Closer. You'll be the first point of contact with potential clients—your energy, communication, and ability to build trust quickly will be key in booking valuable calls and moving prospects through the sales funnel.

Responsibilities

• Research and identify potential leads via social media, email, and internal tools.
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• Reach out to prospects through cold and warm outbound efforts (calls, DMs, emails).
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• Qualify leads based on target criteria and interest.
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• Set up appointments and discovery calls for the Sales Closer.
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• Maintain accurate records in our CRM and track outreach efforts.
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• Work closely with marketing to align messaging and optimize lead generation.
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• Follow up with prospects who express interest or need more nurturing.
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KPIs & Performance Metrics

• Number of qualified calls set per week/month.
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• Lead-to-call conversion rate.
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• Consistency of follow-ups and engagement.
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• Feedback quality from the Sales Closer.
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• Contribution to overall lead pipeline growth.
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Requirements

• 1–2 years in appointment setting, lead generation, or customer service.
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• Strong communication skills and confidence in reaching out cold.
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• Highly organized and detail-oriented.
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• Self-starter who thrives in remote, fast-paced settings.
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• Ability to handle rejection and stay focused on targets.
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Nice to Have

• Familiarity with CRMs or outreach tools.
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• Experience working in marketing, sales, or agency environments.
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Fluency in English with excellent written and verbal tone.

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Can be anywhere in India ( Mumbai ,Pune and Kolkata is

preferable)

Machine Learning/Deep Learning experience above 3

years

• Clear and structured thinking and communication

Keywords: Machine Learning, Deep Learning, AI,

Regression, Classification, Clustering, NLP, CNN, RNN,

LSTM, AutoML, k-NN, Naive Bayes, SVM, Decision

Forests

• Understand granular requirement, underlying business

problem and convert to low level design

• Develop analytic process chain with pre-processing,

training, testing, boosting etc.

• Develop the technical deliverable in mcube

(Python/Spark ML/R, H2O/Tensorflow) as per design

• Ensure quality of deliverable (coding standards, data

quality, data reconciliation)

• Proactively reach out for risks to Technical Lead
• Machine Learning, Deep Learning, Regression,

Classification, Clustering, NLP,CNN, RNN

• Expertise in data analysis and analytic programming

(Python/R/ SparkML/Tensorflow)

• Experience in multiple data processing technology

(preferably Pentaho or Spark)

• Basic knowledge in effort estimation, Clear and

structured thinking and communication

• Expertise in testing accuracy of deliverables (model)
• Exposure to Data Modelling and Analysis
• Exposure to information delivery (model outcome

communication)

M.S. / M.Tech/ B.Tech / B.E. (in this order of preference)

• Masters course in Data Science after technical (engineering/

science) degree

• Should have Min 1+ Years exp inexperience in Automotive Industry preferred with knowledge in MS office or similar Industrial experience
• Looking for a male candidate who can join Immediate or Max 15 Days, Also the candidate should be ready to come down for F2F in Chennai
• The ideal candidate should be a Dynamic person with a pleasing personality and good communication skills are required
• Looking for someone with graduation in Mechanical/Electrical/Electronics/Instrumentation Engineering/Business Mgmt Degree

About the role

As a UX designer, you will work with folks in the product team to envisage the end-user experience for various financial services products in a competitive space to bring an engaging and delightful customer experience. You will use market analysis, customer feedback, and insights from data to iteratively refine the design and achieve excellence. As an early member of this team, you’ll also have the opportunity to define the UX guidelines, design language, and information architecture for various products across the organization.

What will you do if you join us?

• Develop mockups for our development and design team
• Coordinate with the UI design team on issues like navigation, page routing, product page design, and more
• Conduct competitive analyses of other websites & apps that operate in the same space
• Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
• Prepare customer analyses based on our target demographic and initial transactions
• Participate in creating a content development strategy

You should have

• Bachelor’s Degree in Computer Design, Development, or Engineering required
• Proficiency in design tools such as InDesign, Illustrator, or Figma
• Understanding of the B2B2C marketplace and the functions of the Fintech market
• Experience preparing detailed competitive and consumer analyses

• 4+ years of mobile software development (iOS & Android).
• Bachelor’s Degree in Computer Science, Engineering, or related field.
• Deep understanding and proficiency in building mobile apps from scratch using at least one mobile language (Swift, Java, Objective-C, etc.). Experience with multiple platforms is preferred.
• Desire and ability to expand expertise into additional mobile languages.
• Expertise in designing testable software and building large scale, complex applications.
• Self-motivated with strong problem-solving skills.
• Passionate about writing clean, well organized, and production-ready code.
• A portfolio of Apps or SDKs already built and in the App Store and Google Play.
• Desire to build a larger in-house team and manage a group of developers over time.
• Some management experience preferred.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.