Customer Success Specialist

Position: Business Development Executive (BDE)

Location: Bangalore

Key Responsibilities:

• Identify new business opportunities and generate qualified leads.
• Build and maintain strong relationships with corporate clients.
• Present company services such as Car Rental, ETS, Mobility, and Travel Management.
• Understand client requirements and propose suitable service solutions.
• Achieve monthly sales targets and contribute to overall revenue growth.
• Coordinate with internal teams to ensure smooth onboarding and service delivery.
• Prepare and maintain sales reports, proposals, and MIS documentation.

Key Skills Required:

• Strong communication and presentation skills
• Client relationship management
• Sales and negotiation skills
• Basic knowledge of travel/mobility services (preferred)
• Ability to meet targets and work in a fast-paced environment

Experience:

• 2–8 years of experience in sales/business development (preferred)

• Preferably experience of Life & Non-Life Insurance products from Insurance Broking Company/Banca Insurance/Insurance Company.
• Candidate should have cleared Insurance Broking Exam (Optional), if not then after joining he/she will have to clear the exam on top most priority.
• Sound knowledge of Life/Non-Life Insurance products (Health, Motor, PA).

 As a Sales Development Representative (SDR), you will be responsible for supporting the sales team by identifying, prospecting, and qualifying potential clients. This entry-level role is ideal for someone with 1-2 years of experience in sales development or customer-facing roles, who is looking to grow their career in SaaS sales. This position offers a fantastic opportunity to learn about SaaS sales processes, sharpen outreach skills, and build relationships with industry professionals. This position involves regular client interaction, both virtually and in-person, and requires travel. The day-to-day

Lead Generation and Outreach

● Research potential clients within target industries and initiate contact via email, phone, and social media channels.

● Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team.

● Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings. Pipeline Management

● Keep CRM records(e.g., Salesforce, HubSpot) updated with lead information, activities, and progress.

● Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.

Support Sales Strategy

● Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs).

● Attend weekly meetings and actively participate in brainstorming and strategic discussions. Performance Tracking &Reporting

● Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets.

● Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.

Qualifications & Skills

● Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.

● Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.

● Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset

● Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.

● Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.

● Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.

● Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.

● Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities

. ● Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries, is a plus.

Estimation Engineer (MEP)

Location: Kurla, Mumbai

Experience: 6 months - 2 yrs. + industrial exp. In Electrical Estimation.

Salary: 25K-30K

Reporting: Sales Manager

Opening: 1

Job Summary:

The Estimation Engineer will play a crucial role in the MEP (Mechanical, Electrical,

and Plumbing) company's pre-construction phase by preparing accurate and competitive cost

estimates for projects. The role requires a strong understanding of MEP systems, excellent

analytical skills, and the ability to collaborate with cross-functional teams. The ideal

candidate should have a minimum of three years of experience in estimation within the MEP

industry.

Responsibilities:

1. Project Evaluation and Documentation:

 Review project specifications, drawings, and other relevant documents to

understand project requirements.

 Conduct site visits to gather essential information and assess project feasibility.

 Analyse project scope, identify potential risks, and document project

constraints.

2. Cost Estimation:

 Prepare detailed cost estimates for MEP projects, including materials, labour,

equipment, and subcontractor costs.

 Utilize estimation software and tools to create accurate quantity take-offs and

cost breakdowns.

 Research and analyse historical cost data and market rates to ensure

competitiveness and cost optimization.

 Collaborate with suppliers and subcontractors to obtain competitive pricing for

materials and services.

3. Bid Preparation:

 Participate in the bid process, including reviewing bid invitations and

documents.

 Collaborate with the procurement team to gather necessary information for

bids.

 Prepare and submit comprehensive bid proposals within the specified

deadlines.

 Ensure bids are aligned with the company's financial and operational

objectives.

4. Value Engineering:

 Identify value engineering opportunities to optimize project costs without

compromising quality and functionality.

 Collaborate with the engineering and design teams to propose alternative

solutions and cost-saving measures.

 Conduct cost-benefit analyses to evaluate different design options and provide

recommendations.

5. Cross-Functional Collaboration:

 Collaborate with internal teams, including engineering, procurement, and

project management, to ensure accurate estimation and smooth project

execution.

 Participate in meetings with clients, architects, and consultants to clarify

project requirements and address cost-related queries.

 Provide technical support and expertise to the sales and business development

teams during client presentations and negotiations.

Qualifications:

 B.E / Diploma in Electrical.

 Strong knowledge of MEP systems, materials, equipment, and installation techniques.

 Proficiency in estimation software and tools (e.g., AutoCAD, Revit, Cost, etc.).

 Solid understanding of construction drawings, specifications, and industry standards.

 Excellent analytical and mathematical skills for accurate cost calculations.

 Strong attention to detail and the ability to work with complex data.

 Effective communication and interpersonal skills for cross-functional collaboration.

 Ability to work under pressure and meet tight deadlines.

 Professional certifications or affiliations related to estimating or MEP (preferred).

Position: IT Trainer

Responsibilities:

• -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
• -Motivate students and ensure quality training delivery.
• -Strong verbal and written communication skills.

Requirements:

• Bachelor's/Master's in CS/IT or related fields.
• Proficiency in programming languages.
• Course/certification in IT preferred.
• Freshers and experienced with good communication and technical skills welcome.

Details:

• Full-time, Permanent
• Salary: ₹10,000 - ₹15,000/month (Negotiable)
• Training provided.

Join us for an innovative journey!

JOB Description

• Monitoring entire infrastructure of Olam using various monitoring tools like
• SCOM, SolarWinds, Telegraph, OEM.
• Monitoring various types of alerts like
• CPU Utilization
• Memory Utilization
• Database related alerts
• DR Replication issues
• Backup Failure Alerts
• Exchange Mail Queue Threshold Alerts
• Service Mailbox quota breach alert
• Adobe Experience Manager / Site 24/7 Alerts
• Application URL Alerting
• Scheduling Maintenance Mode for planned Activity.
• Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
• Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
• CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
• Coordinating with Service Provider for MPLS related outage
• Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

Roles and Responsibilities

Create & manage world-class apps that have the potential of reaching millions of users.

Roles and responsibilities include -
1. Addition of new features to existing app and making sure minimal crash rate and ANR
2. Adding new AI models built by the data science team into the android environment 
3. Creating reasonable timelines and making sure delivery is according to planned schedules 

NOTE -

+ Premier institute(s) preferred - but not a requirement for the job.

+ Salary is negotiable based on your skillset