Customer Success Specialist

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimised for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analysing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelors degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills :

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analysing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits

every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

What You Will Do:

• Develop and optimize high-performance backend systems in Golang for trading platforms and financial

services.

• Architect low-latency, high-throughput microservices that push the boundaries of speed and efficiency.

• Build event-driven, fault-tolerant systems that can handle massive real-time data streams.

• Own your work—no babysitting, no micromanagement.

• Work alongside equally driven engineers who expect nothing less than brilliance.

• Learn faster than you ever thought possible.

Must-Have Skills:

• Proven expertise in Golang (if you need to prove yourself, this isn’t the role for you).

• Deep understanding of concurrency, memory management, and system design.

• Experience with Trading, market data processing, or low-latency systems.

• Strong knowledge of distributed systems, message queues (Kafka, RabbitMQ), and real-time processing.

• Hands-on with Docker, Kubernetes, and CI/CD pipelines.

• A portfolio of work that speaks louder than a resume.

Nice-to-Have Skills:

• Past experience in fintech, trading systems, or algorithmic trading.

• Contributions to open-source Golang projects.

• A history of building something impactful from scratch.

• Understanding of FIX protocol, WebSockets, and streaming APIs.

We’re looking for an experienced Engineering Manager with strong tech leadership and hands-on expertise in Java + Spring Boot.

What you’ll do:

• Lead high-performing engineering teams

• Drive architecture, system design & scalable backend solutions

• Balance 60% people management + 40% hands-on coding

• Own CI/CD, integrations & high-quality releases

What we need:

• 10+ yrs experience (3+ yrs in EM role)

• Strong in Java, Spring Boot, microservices & cloud

• Startup mindset, ownership & solid communication skills

📍 Location: Bengaluru (On-site)

Industry: Luxury Real Estate Sales

Employment Type: Full-time,

On-Site Timing: 10AM to 7PM

Working Days : Tuesday to Sunday

Relevant Experience: 2+ years

Location: Hebbal

Overview of the company -

Saturn Realcon Pvt. Ltd. is a Bengaluru based premium Luxury Real Estate Sales company operating in Pan India & Dubai (with cliental spread across India, GCC, Singapore and USA) committed to providing Luxury Real Estate Sales solutions with the utmost integrity, quality, and client satisfaction. Our dedicated team epitomizes excellence and professionalism, delivering unparalleled service to our elite clients.

Key Responsibilities

1. Demonstrates excellent presentation and communication skills.

2. Maintains a professional and polished appearance with a keen sense of style.

3. Exhibits strong analytical thinking, a high IQ, and a comprehensive understanding of industry trends.

4. Build and maintain strong relationships with high-net-worth individuals within the luxury real estate

segment.

5. Showcase luxury properties to clients through personalized presentations, property tours, and by organizing

exclusive events.

6. Negotiate terms and conditions of sale with prospective buyers to achieve sales target and objectives.

7. Provide expert advice and guidance to clients regarding market trends, property values, and investment

opportunities for maximum returns.

8. Deliver exceptional customer service throughout the sales process, addressing client inquiries and concerns

promptly and professionally.

Qualifications

1. Degree in Business Administration, Marketing, Real Estate, or a Relevant fields.

2. 2+ years of experience in Sales, Client Relationship Management, or a similar role.

3. Excellent communication, Sales, Negotiations, and Presentation skills.

4. Results-driven mindset with a passion for delivering exceptional service and achieving results.

5. Experience in Luxury Real Estate Sales or similar roles is a plus.

6. We're seeking a dynamic individual with a professional appearance, excellent presentation skills, a

sharp intellect, and in-depth knowledge relevant to the role.

Benefits

1. Competitive salary with performance-based commissions.

2. Loyalty bonus.

3. Fuel reimbursement.

4. Professional development opportunities and ongoing trainings.

5. Collaborative and supportive work environment with opportunities for advancement.

We are seeking a highly skilled and motivated Python Developer with hands-on experience in AWS cloud services (Lambda, API Gateway, EC2), microservices architecture, PostgreSQL, and Docker. The ideal candidate will be responsible for designing, developing, deploying, and maintaining scalable backend services and APIs, with a strong emphasis on cloud-native solutions and containerized environments.

Key Responsibilities:

• Develop and maintain scalable backend services using Python (Flask, FastAPI, or Django).
• Design and deploy serverless applications using AWS Lambda and API Gateway.
• Build and manage RESTful APIs and microservices.
• Implement CI/CD pipelines for efficient and secure deployments.
• Work with Docker to containerize applications and manage container lifecycles.
• Develop and manage infrastructure on AWS (including EC2, IAM, S3, and other related services).
• Design efficient database schemas and write optimized SQL queries for PostgreSQL.
• Collaborate with DevOps, front-end developers, and product managers for end-to-end delivery.
• Write unit, integration, and performance tests to ensure code reliability and robustness.
• Monitor, troubleshoot, and optimize application performance in production environments.

Required Skills:

• Strong proficiency in Python and Python-based web frameworks.
• Experience with AWS services: Lambda, API Gateway, EC2, S3, CloudWatch.
• Sound knowledge of microservices architecture and asynchronous programming.
• Proficiency with PostgreSQL, including schema design and query optimization.
• Hands-on experience with Docker and containerized deployments.
• Understanding of CI/CD practices and tools like GitHub Actions, Jenkins, or CodePipeline.
• Familiarity with API documentation tools (Swagger/OpenAPI).
• Version control with Git.

• Bachelor/Master's in computer science or relevant fields
• 10+ years of Relevant Experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong Knowledge in RDBMS & NoSQL databases
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment

Title: Salesforce Developer/ Architect
Location: Hyderabad/Vizag
Experience: 4+ years  
Required Skills:
4+ years of enterprise consulting experience in spanning large organizations and enterprise platforms of Salesforce.
4+ years of experience as a Senior Architect and/or technology leader in a mid-to-large sized organization.
min 1 or 2 projects in Non-Profit Or Architect with Salesforce community implementation with more than 10K users.
Involved in minimum 4 end-to-end implementation  Involved in minimum 1 end-to-end community cloud implementation 
Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
Hands-on experience with Agile Implementation Frameworks.
Proven ability to analyze, design, and optimize business processes via out-of-the-box product, technology and integration.
Success in guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
Excellent communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
Able to multitask in a fast paced environment and exercise a high degree of initiative in resolving issues and developing process enhancement recommendations.
Excellent team player able to work with virtual and global cross functional teams and lead through influence.
Salesforce Certified Nonprofit Cloud Consultant Lead a team of 5-8 developers 
Prepare Technical Design based on business requirements for SALES,Service Cloud Perform Build and Unit test of Salesforce modules based on technical designs, following best practices, ensuring expected code quality 
Conduct peer review, guide team members  Status reporting of the tasks complete by team as per agreed schedule
Must be proficient with Salesforce Apex, lightning,LWC and batch classes.

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.