Hardware Support Software Executive
1 - 2 yrs
₹2L - ₹3L / yr
Mumbai
Skills
Functional testing
Communication Skills
Hardware troubleshooting
Software installation
Problem solving
Hardware Support Software Executive
Job Description :
We are seeking a motivated and experienced Hardware Support Software Executive to join our team. The ideal candidate will have a strong background in computer hardware and software, excellent communication skills, and a proven ability to manage client relationships. The role involves providing hardware support, troubleshooting, and effective client management.
Key Responsibilities:
Hardware Support:
- Install, configure, and maintain computer hardware, systems, and networks.
- Diagnose hardware and software problems, and provide solutions.
Client Management:
- Serve as the primary point of contact for client queries and concerns.
- Build and maintain strong client relationships to ensure customer satisfaction.
- Provide remote and on-site support to resolve client issues promptly.
- Provide support for software installations, updates, and configurations.
- Troubleshoot and resolve software conflicts and performance issues.
- Work closely with the software development team to escalate any software bugs or issues.
- Effectively communicate technical information to both technical and non-technical clients.
- Document and report on client issues, resolutions, and future action plans.
- Prepare and present reports on support activities to the management.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of computer hardware and assembly.
- Proficiency in troubleshooting both hardware and software issues.
- Excellent client management and communication skills.
- Ability to work independently and handle multiple client queries.
- Strong problem-solving abilities and attention to detail.
- Experience in customer support or IT helpdesk roles.
- Knowledge of networking principles and peripheral devices.
- Ability to work under pressure and meet deadlines.
Location:
The candidate must be willing to work from our Bhayander office.
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About Daten Wissen Pvt Ltd
Founded :
2019
Type :
Products & Services
Size :
20-100
Stage :
Profitable
About
We build AI-powered applications to automate business processes and operations. We are a DPIIT-recognized startup and also an NVIDIA Inception startup partner.
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Connect with the team
Company social profiles
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About the company :
NowPurchase is transforming the 140B$ Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction and every machinery. NowPurchase is building a rich, digital marketplace where Metal Manufacturers can procure high quality raw materials in a trusted manner. At the same time we are building the OS (Operating System) that will supercharge their productivity and processes to ultimately make procurement autonomous. Now Purchase raises
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Website: https://nowpurchase.com/" target="_blank">https://nowpurchase.
LinkedIn: https://www.linkedin.com/company/nowpurchase/" target="_blank">https://www.
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Read more
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For more information, please visit http://www.irisbusiness.com
Job Description
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Over the last seven years, IRIS has been very closely involved in the XBRL space, in taxonomy creation, software solutions and in the conversion of structured and unstructured data into XBRL for SEC filing in the US. IRIS has multidisciplinary skills in XBRL as well as in technology. Taxonomy experts, software engineers, business analysts and accountants come together to provide a complete range of products and services across the XBRL supply chain.
For more information, please visit http://www.irisbusiness.com
Read more
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Architect, build and maintain excellent React Native applications with clean code.
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Interface with clients via Slack, Zoom, and email.
Track your time throughout the day using Toggle.
Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
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ABOUT EMBIBE
Welcome to the future of education!
At Embibe, we have just one mission - to truly personalize education. Because every child deserves it. This has led us to embark on this noblest of journeys to deliver life and learning outcomes for every student! Rooted in consumer behavior, we are leveraging AI and Data Science to deliver personalized achievement journeys for every student.
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In 2018, Reliance Jio partnered with Embibe to propel our collective vision of democratising education and impacting a billion lives. The Jio-Embibe Partnership has brought unrivalled acceleration to delivering learning outcomes to every corner of India via low-cost devices and high-speed Jio Internet connectivity.
If you too want to see a future where every student achieves their full potential and want to play a part in changing the face of education, then let’s talk!
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Read more
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Read more
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort