Senior Automation Engineer

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job Title: Auditor – Management Systems

Department: Technical

Reporting to: Technical/Operations Manager or Certification Manager

Location: Ahmedabad (with travel as required)

Employment Type: Full-Time

Role Overview:

The Auditor – Management Systems is responsible for planning, executing, and reporting audits of client

organizations to evaluate their compliance with applicable ISO standards. The auditor is expected to adhere to the

principles of ISO/IEC 17021-1 and ISO 19011, ensuring audits are conducted with competence, impartiality, and

consistency. The role also contributes to business development by identifying new opportunities and referring

potential clients through professional interactions and personal networks.

Key Responsibilities:

1. Audit Planning and Preparation

• Review client scope, management system documentation, and audit history.

• Prepare risk-based audit plans, checklists, and schedules as per ISO 19011 and ISOQAR procedures.

• Coordinate with clients to finalize logistics and ensure audit readiness.

2. On-Site and Remote Auditing

• Conduct Stage 1, Stage 2, Surveillance, Re-certification, Transfer, and Special Audits.

• Evaluate conformity against applicable standards such as ISO 9001, 14001, 45001, 27001, 22000, 50001,

etc.

• Apply the process approach, risk-based thinking, and effective sampling techniques.

• Conduct opening and closing meetings, collect objective evidence, and record audit findings.

3. Reporting

• Prepare detailed, accurate, and timely audit reports, including observations, nonconformities, and

improvement opportunities.

• Submit reports and associated documentation as per internal timelines and quality requirements.

4. Client Engagement

• Interact professionally with client representatives across functions—Quality, EHS, IT, HR, Operations, and

Management.

• Provide clear and constructive feedback, explain audit findings, and guide clients on next steps without

consulting.

5. Compliance and Professional Development

• Maintain impartiality, confidentiality, and ethical conduct at all times.

• Comply with ISOQAR India’s internal procedures, accreditation requirements, and applicable standards.

• Participate in calibration meetings, witness audits, and refresher training programs.

• Continuously upgrade knowledge of standards, industry practices, and audit techniques in line with ISO

19011.

6. Business Development Support

• Identify potential business opportunities during client audits and share leads with the Business

Development team.

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• Promote ISOQAR’s value-added services through audit interactions, professionalism, and client

satisfaction.

• Facilitate acquisition of new clients by leveraging professional connections and referring prospects from

your own network.

Qualifications:

Education:

• Bachelor's degree in Engineering, Science, IT, or Environmental Science.

• Additional technical certifications relevant to industry sectors are a plus.

Professional Certifications:

• IRCA/CQI Certified Lead Auditor in one or more Standards

Experience:

• Minimum 5 years of relevant industry or auditing experience.

• Minimum 15–20 third-party audits conducted (as Lead or Support Auditor). [Preferred]

• Exposure to diverse sectors like manufacturing, IT, pharma, infrastructure, services, etc. [Preferred]

Skills & Competencies:

• In-depth knowledge of ISO standards and audit methodology.

• Familiarity with ISO 19011 auditing principles and techniques.

• Strong communication, analytical, and report-writing skills.

• Time and resource management across multi-location audits.

• Professionalism, integrity, and result orientation.

• Proficiency in MS Office

Key Performance Indicators (KPIs):

• Number of audits completed within schedule and quality standards.

• Timeliness and accuracy of audit reports.

• Client satisfaction and feedback.

• Leads and referrals generated for business development.

• Compliance with accreditation and internal audit performance reviews.

Travel Requirements:

• Willingness to travel extensively (60–80%) across India and occasionally overseas.

• Flexibility for hybrid audits (on-site and remote formats).

Review & Development:

• Annual performance appraisal based on audit output, quality, and client satisfaction.

• Participation in competency evaluation, witnessed audits, and standard upgrades.

• Access to continuous learning and development programs.

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About Alcumus ISOQAR

Alcumus ISOQAR, part of the global Alcumus Group, is one of the world’s leading certification and assurance bodies. Serving

over 27,000 organizations worldwide, Alcumus ISOQAR helps businesses achieve internationally recognized standards in:

• Quality Management (ISO 9001)

• Environment & Sustainability (ISO 14001, ISO 50001, ISO 14064, RJC, BRSR, ESG)

• Occupational Health & Safety (ISO 45001, FLS Audits, Safety Audit)

• Information Security & Cybersecurity (ISO/IEC 27001, PCI DSS, SOC 2, GDPR, NIST)

• Food Safety & Hygiene (ISO 22000, BRCGS, FSSC 22000, HACCP, GMP)

Our services go beyond certification. We deliver value through training, advisory, verification, and assurance solutions that build

resilience, ensure regulatory compliance, and drive sustainable business performance.

About Alcumus Group

Headquartered in the United Kingdom, Alcumus Group is a globally recognized provider of technology-enabled risk

management, ESG, compliance, and certification solutions. With offices and operations across the UK, North America, and

Asia, Alcumus empowers over 50,000 organizations globally—from SMEs to Fortune 500 companies—to create safer, more

sustainable, and more resilient businesses.

The group’s diverse portfolio includes industry-leading brands such as:

• Alcumus ISOQAR – Certification & Assurance Services

• Alcumus SafeContractor – Contractor and Supply Chain Risk Management

• Alcumus Info Exchange – Enterprise Risk & Compliance Software

• Planet Mark – Carbon Reduction & Sustainability Certification

• SafeHR – Human Resource Compliance & Support Solutions

• Alcumus eCompliance – Health & Safety Software

• ContractorCheck – Compliance for Contractors & Subcontractors (Canada)

With a strong commitment to innovation, compliance, and ESG leadership, Alcumus helps clients across sectors like

manufacturing, construction, IT, pharmaceuticals, food, finance, and public services to anticipate risk, achieve certification, and

demonstrate their commitment to sustainability and governance.

Why Work With Us

Joining Alcumus ISOQAR means becoming part of a globally respected organization that is shaping the future of compliance,

certification, and sustainability.

Here’s what sets us apart:

• Purpose-Driven Work: Be part of meaningful missions—enabling safer workplaces, cleaner environments, and

stronger businesses.

• Global Reach, Local Expertise: Engage with a network of global professionals, clients, and partners across diverse

industries and geographies.

• Continuous Learning: Access world-class training, global auditor forums, upskilling platforms, and standard updates.

• Ethics & Excellence: Operate within a culture that values integrity, impartiality, technical rigor, and client success.

• Innovation-Backed Services: Leverage cutting-edge platforms and tools to deliver digital-first, efficient, and scalable

audit and assurance services.

• Career Growth & Mobility: Be part of an organization that invests in its people, with clear pathways for progression,

leadership, and international exposure.

At Alcumus, we don’t just certify – we enable businesses to thrive, protect people, and care for the planet.

We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.

MINIMUM 1 year of ED TECH SALES experience required.

Responsibilities:

• Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
• Drive sales conversion by identifying student needs and recommending suitable programs.
• Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
• Maintain accurate records of leads, interactions, and outcomes using CRM tools.
• Meet or exceed monthly targets and KPIs.
• Provide detailed course information, industry insights, and address queries effectively.

Requirements:

• Bachelor's degree in any field.
• MINIMUM 1 year of ED TECH SALES experience required.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills with the ability to influence and negotiate.
• Self-motivated and target-driven with a problem-solving attitude.
• Tech-savvy and comfortable working in a fast-paced environment.

Preferred Qualifications:

• Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
• Knowledge of CRM software (e. g., Salesforce, Zoho) preferred.

What you need to have:

Do you have excellent tech knowledge, have worked a little and wish to take your career in a new direction, then this role is for you.

What you need to have:

Content Writer

Roles & Responsibility:

To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.

Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.

Create content which gives website readers access to information in a simple, easy to understand language.

The content writer should know the target audience and write content to engage and draw visitors.

Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.

Creating stories from in-house reports/surveys monthly.

Developing new ideas for web content.

Work with team members to enhance content pieces.

Desired Profile

Freshers with impressive writing skills are welcome.

As a web content writer, the ability to write engaging content for websites.

Knowledge in writing content for websites/print/company blogs.

Good written and communication skills.

Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.

Excellent time management skills.

Personal Traits:

Excellent written and oral communication skills.

Excellent problem-solving skills.

Should be excellent in Time Management, Planning Skills & Organizing Skills.

Company profile

We are the pioneering player in the FinTech industry in India in the institutional credit space. We have created a one of a kind online marketplace for institutional credit ‘CredAvenue’, bringing together issuers and lenders, while also participating in the marketplace through their own balance sheet. Within a short span of two years, CredAvenue has gained immense traction and boasts of multiple clients across sectors, 120+ investors across multiple segments and a high volume of credit deal closures. To read about the latest numbers we have clocked, please visit http://www.credavenue.com">www.credavenue.com.

We are backed by two of the leading global Private Equity firms and have also been successful in attracting high quality talent from some of the leading companies and universities globally. With the fundamentals in place, we are now gearing up for our next phase of high growth, and we are further building up our team to take the company to the next level.

Primary Responsibilities

• Responsible for full software life-cycle, system design and development of front-end & back-end systems
• Writing high-quality code, participating in code reviews, designing/architecting systems of varying complexity and scope
• Identify libraries and technologies worth experimentation
• Build innovative solutions from scratch and liaise with architects and engineers to build solutions
• Mentoring other team members

Required Skill

•  Degree in Computer Science or relevant experience
•  2-7 years of relevant hands-on software engineering experience doing software design and development
•  Proven experience of working on back-end web frameworks like RoR (preferable) or Python/Django or Node.js
•  Good command over at least one JavaScript frameworks like React.js, Vue.js or Angular
•  Excellent understanding of relational database structures, having knowledge of unstructured databases (NoSQL) will be an  added advantage
•  Expertise in object-oriented design, unit testing, integration testing, data structures, algorithms, scalable APIs, etc.
•  Knowledge of working on cloud technologies and exposure of AWS services (EC2, RDS, S3, etc)
•  Work in a fast-paced environment and make pragmatic engineering decisions in a short amount of time
•  Experience with Agile Development and Scrum methodologies.

Work Environment Details

• An opportunity to play a formative role in an ambitious financial services marketplace spanning investment banking, debt capital markets, institutional finance, retail lending and asset management
• A journey that will challenge and reward you in a manner few others will