Senior Quality Assurance Engineer - Manual/Automation Testing

Job Title:  RPA Developer

Experience: 4+ Years

Location: Hybrid (Bangalore)

Job Summary

We're looking for an RPA Developer with hands-on experience in Microsoft Power Automate and Automation Anywhere. The ideal candidate will bring a mix of RPA development and platform administration experience (minimum 6 months in admin activities) and a passion for building scalable automation solutions.

Key Responsibilities

• Design, develop, and deploy automation solutions using Microsoft Power Automate and Automation Anywhere.
• Identify and automate business processes to improve efficiency.
• Integrate automations with enterprise applications and cloud services.
• Administer and maintain Power Automate and Automation Anywhere environments.
• Monitor platform performance, security, governance, and compliance.
• Troubleshoot and enhance existing automation workflows.

Required Skills

• Strong hands-on experience with Microsoft Power Automate and Automation Anywhere.
• Experience in both RPA development and platform administration (minimum 6 months of administration experience).
• Proficiency in Python, JavaScript, VBScript, or .NET.
• Experience with at least one major cloud platform: Azure, AWS, or GCP.
• Experience integrating automation solutions with enterprise systems and APIs.
• Strong problem-solving and stakeholder communication skills.

Preferred Skills

• Certifications in Microsoft Power Platform/Power Automate or Automation Anywhere.
• Experience with AI Builder, Process Advisor, Dataverse, and Jira.
• Exposure to Pega or other BPM platforms.

Graduate/Post Graduate/MBA with 1 year of experience from BFSI

Work Experience 1+ Years of Sales experience,

Preference to NISM Certified candidates with experience in new client acquisition

Critical Skills Required

Relationship Management

Influencing Skills

Technical - Product Knowledge

Presentation skills

Interpersonal skills 

Effective Communication 

Result oriented with proper adherence to compliance

Negotiation skills

AI Engineer (1–8 years)

Location: Bellandur, Outer Ring Road, Bengaluru (Work from Office only)

Organization Size: 20 members across functions, and growing

Reports to: Head of Engineering

GetSetYo is a Bangalore-based early-stage travel tech startup, built by internet industry veterans (ex-Makemytrip, Flipkart, Ola, PhonePe, Zynga, MagicPin, etc.) and premier academic institutes (IIT Delhi, IIT BHU, ISB, DCE, NIT Surathkal, etc.), and funded by multiple unicorn founders (of companies such as MakeMyTrip, Zomato, Groww, Udaan, MaMaEarth, etc.) and we’re growing fast. Look us up here - https://www.getsetyo.com/about

We’re building something exciting in the travel tech space and looking for a senior AI Engineer to join our core engineering team in Bangalore.

Who Are You:

• 1–8 years of total software engineering experience, including at least 1 year building and shipping AI/ML or LLM-powered products in production
• Engineering degree from a top-ranked college
• Strong engineering foundation in Python or Java, with the ability to build reliable backend services, APIs, evaluation pipelines, and developer tooling around AI systems
• Hands-on experience with LLM application patterns such as RAG, tool/function calling, structured output generation, vector search, reranking, and agentic workflows
• Familiarity with agent frameworks and orchestration patterns, including multi-step workflows, planner/executor patterns, tool routing, and guardrails
• Working knowledge of MCP (Model Context Protocol) or similar patterns for connecting models to internal tools, data sources, and external systems
• Strong understanding of context engineering, prompt design, and how to manage instructions, conversation state, tools, memory, and retrieved context for consistent model behavior
• Experience with evaluation and observability for AI systems: offline evals, online metrics, regression testing, trace inspection, cost/latency monitoring, and failure analysis
• Comfortable working in a fast-paced startup where you can own problem statements end to end — from prototype to production rollout
• Must have experience using AI-native developer tools such as Claude Code / coding agents / AI-assisted workflows to accelerate delivery

What You’ll Do

• Build and own production-grade AI features across the stack, from experimentation and prototyping to backend integration, deployment, monitoring, and iterative improvement
• Design and implement agentic workflows for real user problems — combining LLM reasoning, retrieval, tool use, business rules, and backend APIs into reliable multi-step systems
• Build and optimize RAG and search systems: document ingestion, chunking strategies, embedding pipelines, vector indexes, hybrid retrieval, reranking, and citation/grounding flows
• Integrate models with internal and external systems through tool calling, APIs, and where relevant MCP-compatible interfaces, so models can safely access the right context and take useful actions
• Drive context engineering for AI products: decide what memory, instructions, retrieved context, tool outputs, and interaction history should be passed to the model at each step for maximum quality and efficiency 
• Build evaluation systems for prompts, agents, and retrieval quality — including benchmark datasets, golden test cases, automated regression checks, and human-in-the-loop review workflows
• Establish observability and debugging for AI pipelines: traces, tool execution logs, latency/cost tracking, hallucination analysis, and failure-mode investigation 
• Help define engineering standards for AI systems across security, guardrails, versioning, rollback, experimentation, and cost-performance tradeoffs

What We Offer:

• AI Impact from Day 1: Lead the development of our core ML capabilities
• Fast Iteration: Weekly releases and direct user feedback
• Collaborative Culture: Flat structure and transparent communication
• Vibrant Office: In-person energy in Bangalore HQ
• Perks: Employee travel discounts and exclusive deals.

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Must Have: 

• Must have Javascript and React.js 

Responsibilities: 

• Use markup languages like HTML to create user-friendly web pages 

• Maintain and improve website 
• Optimize applications for maximum speed 
• Design mobile-based features 
• Collaborate with back-end developers and web designers to improve the usability 
• Get feedback from, and build solutions for, users and customers   

• Write functional requirement documents and guides 
• Create quality mockups and prototypes 
• Help back-end developers with coding and troubleshooting. 
• Ensure high-quality graphic standards and brand consistency 

Skills looking for: 

• Understanding of key design principles. 
• Proficiency in HTML, CSS, JavaScript, and React.js. 
• Should be good at CSS and sound knowledge about Tailwind and Material UI. 

• Understanding of server-side CSS. 
• Understanding of SEO principles. 
• Good problem-solving skills. 
• Excellent verbal communication skills. 
• Good interpersonal skills. 

Good to Have: 

• Experience in Next.js and AngularJS is highly preferred 

Opportunity in the Role: 

• Experienced founding team. 

• Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action. 
• Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders. 
• Backed by marquee global investors. 
• Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture. 
• All of the above perks of joining a high potential company very early, along with a competitive market salary. 

Xoxoday is looking for a highly skilled computer programmer who is comfortable with front end programming. The front-end developer's job is to convert website design files into high fidelity HTML/CSS and work on ReactJS code to bring it to life.

• Design and develop UI for SaaS Application using HTML/CSS
• Driving innovations
• Estimate efforts, identify risks, devices and meets project schedules
• Mentors and coaches’ engineers and provide technical leadership

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An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 4 years of strong design and development experience in building massively large-scale distributed internet systems and products
• Skillsets -

• Expert - HTML/CSS/Bootstrap/Pixel perfect UI development.
• Good - ReactJS/AngularJS

• Scripting languages like NodeJS will be good to have
• Building single page applications with multiple components
• Working on complex dashboards and reporting interfaces
• Data structures & algorithms skills
• Open source software, frameworks, and broader cutting-edge technologies
• Modern JavaScript libraries and front-end components
• BS/MS in Computer Science or equivalent

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

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A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

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A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

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We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

About BRIDGEi2i

BRIDGEi2i is a trusted partner to enterprises globally for driving actions for digital transformation outcomes. Our clients choose us for our ability to provide contextual AI-powered analytics solutions to solve complex business problems and deliver digital transformation outcomes.

We specialize in asset-based consulting, a structured approach to solving complex business problems that deploy contextual solutions powered by our proprietary AI accelerators (Watchtower, Recommender, Optimizer and Converser). This helps enterprises drive wider consumption of insights and faster and more accurate decisions across

the board, thereby enabling faster time to value.

We are headquartered in Bangalore, India and also have offices in Fremont, Dallas, Chicago, Seattle and Boston.

About the team

BRIDGEi2i centralized design team is responsible for enabling design thinking across the organization and setting the standards for designing our products, solutions and projects. Speed, excellence, and collaboration are our core values.

 Your Key Responsibilities

• Collaborate with business units, PMs, software engineers and leaders to help prioritize and guide design decisions.
• Facilitate design thinking workshops to navigate ambiguity.
• Deliver world-class designs to internal and external stakeholders.
• Iterate designs and documentation based on continued user testing and feedback.
• Work in a fast-paced environment.
• Contribute to our design system.

The Ideal Candidate

• 4-6 years of experience in UX/UI
• B2B product design experience
• Shipped products
• Data-driven
• Open to receiving feedback from unexpected sources
• Passionate about all things design
• Exceptional interpersonal, collaborative, and creative problem-solving skills
• Strong understanding of design processes