Oracle Functional & integration Testing

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.

0-5 years of experience in a relevant HR role.

Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.

Good experience in employee relation, HR policies and recruitment.

Excellent communication and interpersonal skills.

Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.

Strong problem-solving abilities, quick learner, and a people-oriented individual.

Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.

Responsibilities

Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.

Provide HR support for all onboarding and offboarding processes, including documentation related to employees.

Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.

Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.

Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.

Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.

Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.

Coordinate with Global people team to provide support, guidance and resolve their queries.

Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.

Act as a change agent in managing organizational change smoothly.

Job Title: Front-End Developer – IVR & Web Technologies

Location: Chennai ( Taramani)

Experience: 1.-3 Years

Employment Type: Full-time

Job Summary:

We are looking for a highly skilled Front-End Developer with strong expertise in Angular, React.js, and JavaScript, and a good understanding of IVR systems, Perl/Bash scripting, and WebRTC. The ideal candidate should also be familiar with data visualization using D3.js and basic knowledge of web services (REST/SOAP).

Key Responsibilities:

• Develop and maintain front-end applications using Angular and React.js
• Create dynamic and interactive UIs using JavaScript, D3.js, and modern frameworks
• Work with IVR systems and integrate them into web-based dashboards
• Write and manage Perl and Bash scripts to automate tasks and system interactions
• Implement and support WebRTC features for real-time communication interfaces
• Consume and interact with REST/SOAP web services
• Collaborate with back-end developers, designers, and system engineers to deliver high-quality solutions
• Troubleshoot and debug cross-browser and cross-platform issues

Key Skills:

• ✅ Strong knowledge of Angular(16+)
• ✅ Strong expertise in JavaScript and React.js
• ✅ Experience working with IVR (Interactive Voice Response) systems
• ✅ Hands-on with Perl and Bash scripting
• ✅ Experience with WebRTC implementation in front-end apps
• ✅ Familiarity with D3.js for data visualization
• ✅ Understanding of basic web services (REST/SOAP)
• ✅ Knowledge of front-end testing frameworks is a plus

Hiring: SAP C4C Developer

Location: Pan India

Experience: 7+ Years

Qualifications:

Mandatory: 7+ years of experience as an SAP C4C Developer

Key Responsibilities:

🔹 Strong technical understanding of SAP Cloud for Customer (C4C)

🔹 Formal training or sound knowledge of software development practices (Agile/Scrum preferred)

🔹 Hands-on expertise in:

• ABSL & BODL Scripting
• UI Script & UI Designer
• SAP Cloud Applications Studio (SDK)
• Custom object development
• Adobe Lifecycle Designer (mandatory)
• Configuration using KUT (Key User Tool)

🔹 Experience developing and deploying complex C4C solutions

🔹 Integration experience with non-SAP systems

🔹 Working knowledge of SOAP & OData/RESTful APIs in C4C

🔹 Experience with tracing & debugging in Cloud Studio

🔹 Build data sources & reports for business objects

🔹 Create Key Figures, KPIs & configure dashboard mash-ups

🔹 Development of reuse libraries & process extension scenarios

🔹 Publish new add-ons in scoping

Responsibilities include: 

• Convert the machine learning models into application program interfaces (APIs) so that other applications can use it
• Build AI models from scratch and help the different components of the organization (such as product managers and stakeholders) understand what results they gain from the model
• Build data ingestion and data transformation infrastructure
• Automate infrastructure that the data science team uses
• Perform statistical analysis and tune the results so that the organization can make better-informed decisions
• Set up and manage AI development and product infrastructure
• Be a good team player, as coordinating with others is a must

• Own the creation of Sales funnel (Ideal candidate will have to source the websites, create a pool and then get them onboarded for our solution)
• Build and maintain relationships with existing/potential businesses and resolution professionals
• Cultivate strong business relationships with key decision-makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high-potential prospects
• Responsible for designing, planning and executing digital communication programs that influence customer engagement across multiple channels and touchpoints throughout their lifecycle.
• Develop a comprehensive engagement strategy and implementation plan to drive activation of new, occasional and lapsed users
• Strategize and plan an “engage & delight” campaign calendar - leverage data, user insights, and an experimentation mindset to move users from various funnels
• Create content that resonates with our users and amplifies our brand, product and mission. They should be astute, compelling, on-brand, on-tone, channel-specific, and relevant to our core messages and target audiences. These can also include ad hoc campaigns such as surveys, etc
• Define and track KPIs and OKRs
• Optimize conversion funnel
• Constantly test (A/B test) and optimize communications to increase engagement KPIs
• Track and measure key performance metrics (e.g. open rate, click-through rate, usage, streaming, DAU, MAU) to improve the efficiency of campaigns
• Analyze campaign results, develop benchmarks, and create and share regular performance reports and presentations to aid decision-making by the leadership team

• Deep, proven experience developing lifecycle marketing programs / CRM / engagement marketing programs through email, push notifications, SMS, and/or in-app marketing.
• Demonstrated track record in developing and executing A/B tests, analyzing and translating data into business and consumer insights.
• Strong results orientation, proven record performing to aggressive growth targets.
• Strategic and analytical thinker
• Fluency in English & Presentation skills are a must
• Creative and empathetic thinker; you care deeply about our users and can build precise targeting as well as delightful, on-brand experiences.
• Strong interpersonal skills to collaborate effectively with cross-functional teams, specifically with product, engineering and brand marketing teams.
• Experience working with user research and consumer insights team to uncover user insights to shape our strategy.
• Strong oral and written communication skills; extreme attention to detail
• Must have prior work-from-home experience and is comfortable in the remote working setup
• Must be time-flexible and willing to extend hours as needed

Do you like to write clean and comprehensible code? Does it make you happy to talk to your team mates about solutions to technical challenges every day? Are you impressed with simple and elegant solutions that solve mind-boggling problems?

If we are describing you, please read on!

Who is QbD Software?

At QbD Software we build cloud-based technology that helps our customers in the Pharma, Biotech and Medical Devices industries manage everything quality, process and product related. Our customers make life-saving and live-enhancing products that make a difference in the world. Our technology helps them to get their products and services to market fast while complying with regulation requirements by providing them with a pre-validated SaaS solution.

What would your job be like at QbD Software?

You would be working closely with your fellow software developers, side-by-side, challenging each other on who comes up with the simplest and most elegant solution to a technical problem. You will move as one Scrum Development Team and look out for each other like seasoned team mates on a championship sports team.

Your responsibilities:

• Write clean, comprehensible, and well-documented code following our software development life cycle
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
• Provide information by collecting, analyzing, and summarizing development and service issues
• Review code for accuracy and functionality
• Support other software developers by providing advice and coaching
• Keep up-to-date with industry trends and technology developments

What you'll need:

• More than 8 years of experience as a software developer
• At least 4 years of experience with PHP, Laravel, SQL
• At least 2 years of experience with one of the following: AngularJS/React/VueJS
• You must be a team player
• Proactive and with a getting-things-done mindset

Why would you work for us?

At QbD Software, we care about results. If you can deliver then you belong with us. You will be working with a company with strong industry partners, a good track record with an exponential growth in the coming years, and colleagues with big hearts, sharp skills, and professional work ethic. We will allow you to work 100% remote so that you can balance your work and your personal life the way you want. Say goodbye to pointless commutes and traffic once and for all. Let's save the earth together.

• 6-13 years’ experience designing for high performing digital products across various domains
• Degree in design-related field or equivalent experience.
• Good understanding of design patterns, industry trends, and great approaches to solve problems
• Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
• Creative problem-solver with a strong eye for detail
• Experience and understanding of Responsive Web Design
• Experience with iOS and Android Mobile App Design
• Must have Software Proficiency with Figma, Sketch, Miro
• Proficient in wire-framing and comfortable producing concept sketches and user flows
• A passion for UX and User Research
• A strong portfolio which demonstrates work across a range of clients
• Strong experience of user research and usability testing
• Passionate about Design Thinking.
• Excellent verbal and written communications skills.
• Experience with accessibility, localization, and internationalization.
• Experience working directly with developers to ensure the successful implementation of a design specifications
• Familiarity with content strategy, content management, taxonomy and large scale digital publishing.
• Knowledge of HTML, CSS, and JavaScript.
• Knowledge with QA and testing methods is a plus.
• All candidates will be required to submit a portfolio of work samples and/or links to their work.

Title:- Jira Consultant

Location:- Indore/Bangalore/Pune/Gurgaon

Contract Duration: 6-12 months 

Job Description

Understand our business and advise on the best way to use JIRA

Help implement governance of our JIRA usage

Ensure JIRA projects are standardised for development teams

Document our usage of JIRA

Create training material for new hires

SME on workflow, plugins and all JIRA functionality

Consult with teams on how to use JIRA effectively – PMO, PLM Team, Solution Team, Leadership, Business Analysts, Tribe Leads, etc

Setup and maintain reports

Advise on best practices for maintaining JIRA.

Experience required

Experience of designing and managing large scale JIRA deployments in software development environments using agile.