Quality Analyst

Responsibilities & Qualification:

· Should have managed a regional or pan-India team in credit card collections.

·  Strong people management skills and ability to motivate a team across multiple

locations.

· Must have strong relationships with collection agencies across the country and be

able to drive their performance.

· Ability to set targets and ensure goal orientation among the team members.

·  Must have a basic understanding of underwriting policies that work and don’t work

for unsecured lending.

· Sound knowledge of how to read credit bureau reports / data and credit bureau

processes. Must be able to suggest ways to leverage credit bureau data for

improving underwriting and collections.

· Familiarity with collection systems for collection of dues from delinquent borrowers.

Experience in implementing a collection system would be preferable.

·  Should be data driven and comfortable with numbers; should be comfortable with typical

credit risk portfolio reports.

· Familiarity with incentive plans for collectors/collection agencies including their

pitfalls.

·Should be ethical and act with integrity to ensure there is no reputational risk to

the organization.

· Must have sound knowledge about all rules and regulation (particularly those

relating to credit card collections) and ensure compliance with these across

the risk organization.

Description

Industry- Beverages

Required Skills:team handling, Willingness to Travel, Defining the pricing strategy, Delivery of brand P&L Performance targets, Define brand positioning

Responsibilities for Brand Manager

With our Consumer at the heart, your key focus will be to:

• Build deep understanding of target consumer groups, across key geographies in India
• Own the Brand Purpose and define positioning for the brand. Drive communication development in line with Brand purpose and positioning.
• Identify the key market intelligence that will drive strategic business decisions
• Partner with Sales teams in achieving brand plans, and channel execution plans.
• Participate in defining the pricing strategy in close partnership with the commercial team.
• Secure sign-off from Regional Commercial Managers on the proposed Volume Budget and then own delivery of the plan, inspiring distributors, and commercial teams to execute the plan with excellence
• Be accountable for delivery of brand P&L performance targets. Closely monitor brand KPI's: Revenue / Profitability / Market Share & Equity
• Ensure measurement and evaluation & a learning plan to identify, codify and rollout successful brand growth drivers
• Oversee design and execution of selected brand assets
• Digitally savvy with social media expertise to lead digitalization of activities.
• Oversees development of all consumer-facing brand assets and activities during Annual Planning process and secure alignment with Regional Commercial Managers on all planned brand communication
• Develop Brand Playbooks and Templates for market use.
• Ensure all brand assets developed adhere to brand guidelines.

Organisation: A Fintech startup in Mumbai.

Responsibilities:
● Work in close coordination with senior management to define strategy and targets for FI Partnerships
● Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
● Generate leads pipeline (inbound and outbound) and implementation plan
● Lead and prepare presentations to Financial Institutions
● End to end management of the process for acquiring partners for the platformincluding conclusion of commercials, legal agreement, system integration etc
● Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
● Progressively reduce financing cost profile across the platform and NBFC
● Work on arranging for debt funds for the NBFC from other Financial Institutions
● Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of thepartner
● Work with the external stakeholders to develop products and new markets, identifybusiness opportunities
● Track and improve on conversion from leads to closure
● Manage relationships and help resolution of issues in case of any with the Financial Institutions &Regular reporting of performance
● Develop deep relationships with Financial Institutions like Banks, NBFCs etc

Education: Tier1/ Tier 2 college candidates preferred.

Qualifications: knowledge of financial products (esp lending and credit) and regulatory environment

Ideal Experience in an NBFC, Bank (preferably on corp banking sales) or FI business development role in other Fintech companies

Stipend: INR. 5,000 to INR. 15,000 per month + Performance Bonus + Goodies for Elites

We are looking for skilled Full Stack Developer interns who can oversee the complete software development road cycle at Spacenos and work on building amazing products.

• Experience with JavaScript and ReactJs framework.
• Experience with NodeJs, Firebase and Firestore Functions.
• Candidates should have the ability to pick up new technologies quickly
• Knowledge of code versioning tools (such as Git, Mercurial, or SVN)

1. Creating and converting high-fidelity designs into code.
2. Assist with creating cross-platform UI Web components
3. Build responsive applications using front-end frameworks
4. Create Backend services for the UI and test with edge cases.

5. Test components using new technologies

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Apply soon, the earliest applicant would be preferred over the late applicants.

Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.

At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

Qualifications:

• Knowledge & Experience of Car Service & Service parts Operations
• Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
• Product & General Automotive Business Knowledge
• Customer Handling Skills

Goals

• Ensure Customer Satisfaction
• Ensure High-Quality Standards
• Increase Market Share
• Ensure Customer Service Department Profitability
• Monitor Expense Control
• Maintain Employee Retention & Satisfaction and ensure training is done
• Meet Dealers Performance & Profit Guidelines
• Meet Manufacturers Performance & Operational Guideline
• New customer acquisition and retention.
• Ensure profitability through identifying new revenue sources and business development.
• Coordination between-group branches to ensure uniform practices and SOP
• Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

• Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
• Generate Stable Profitability for Business
• The setting of Service & Service parts Performance Targets
• Monitor Customer Satisfaction Reports & Trends
• Share Customer Satisfaction Information with Service & Service parts Personnel
• Establish Yearly Targets & Competitive Compensation Plan
• Set Marketing Strategies to Target New Business
• Tracking Competitors Activities
• Development of Innovative Offers for Customer
• Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
• Provide Monthly Performance Results to the Dealer Principal
• Maintain Service & Service parts Coordination through regular meetings
• Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
• Establish Performance & Customer Satisfaction based Incentive Scheme
• Monitor Service Shop Environmental & Safety Issues
• Ensure Facility Standards are maintained
• Monitor training function to ensure trained manpower availability
• Guide & monitor group parts function to ensure min inventory with target SR.

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

• Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
• Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
• Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Document technical knowledge in the form of notes, manuals and FAQs.
• Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
• Work with the product team to identify gaps and recommend solutions for the same.

Requirements

• Up to 4 years of experience.
• An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
• Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
• Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
• Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
• A persistent learner with the ability to constantly learn and grow with the team

Roles & Responsibilities:-

Coding and Development. The desired candidate will be responsible for developing next-generation web applications & software products
Analyzing requirements, problems and solving them with the best solution.
Producing high-quality code without much supervision and on-time delivery.
A high degree of passion for developing the ability to rapidly learn and apply new technologies to meet business goals is crucial.
Proficiency in design patterns.
Extensive experience with writing code accessing and manipulating the databases.
Must have worked on Web Services, E-commerce, CRM, e-learning products, etc 
Interacting & working with the design team to match code with design layout.
Working in a cross-functional team, collaborating with peers during the entire SDLC.