Executive Assistant to Cheif Executive Officer - E

• As a BDA-US Market, you are reaching out to prospects based out of the USA and guiding them through the existing tech-landscape
• With a customer-centric approach, you will qualify their career goals and identify how Scaler can help them.
• Following up with existing prospects to ensure that we are able to open up new realms of possibilities through the power of Scaler!
• Above all, a committed attitude towards the completion of daily inputs and outputs, with the goal of matching (and exceeding!) targets.
• You have an entrepreneurial bug and a desire to be a part of a transformative growth story
• You work best under no adult supervision
• You get all the weird ideas and a sudden urge to implement them
• You believe education is beyond books and a worthy life mission
• You feel that value creation and fun can and must coexist

• Minimum of 1-8 years of experience in, the EdTech industry is a plus.
• Experience in B2C sales is a must.
• Excellent verbal and written English communication skills.
• A passion for sales and target achievement
• Experience in International Sales is a must

🚨 We’re Hiring: System Administrator (Min. 1.5 Years Experience) – Kolkata 🚨

📍 Location: Kolkata

💼 Experience: Minimum 1.5 years

💰 Salary: Up to ₹20,000/month (Negotiable based on skills)

🕒 Shift: Rotational

🧑‍💻 Joining: Immediate

🔧 Key Responsibilities:

• Network management & monitoring
• Desktop support & remote desktop troubleshooting
• Linux system handling (Preferred)
• Hardware installation & troubleshooting
• Basic server maintenance

We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

About the Role

We are actively seeking talented Senior Python Developers to join our ambitious team dedicated to pushing the frontiers of AI technology. This opportunity is tailored for professionals who thrive on developing innovative solutions and who aspire to be at the forefront of AI advancements. You will work with different companies in the US who are looking to develop both commercial and research AI solutions.

Required Skills:

• Write effective Python code to tackle complex issues
• Use business sense and analytical abilities to glean valuable insights from public databases 
• Clearly express the reasoning and logic when writing code in Jupyter notebooks or other suitable mediums
• Extensive experience working with Python 
• Proficiency with the language's syntax and conventions
• Previous experience tackling algorithmic problems
• Nice to have some prior Software Quality Assurance and Test Planning experience
• Excellent spoken and written English communication skills

The ideal candidates should be able to

• Clearly explain their strategies for problem-solving.
• Design practical solutions in code.
• Develop test cases to validate their solutions.
• Debug and refine their solutions for improvement.

1. As a part of ISA ERP development team Develop, test and implement scalable, maintainable, well documented, high-quality MVC / Web Application for Manufacturing or service industry.

2. The individual should have a good understanding of the Microsoft .NET Platform and MS SQL server and Stored procedures

3. Ensure adherence to standards of best engineering practice (code reviews, source code management, unit testing, etc.)

4. Help junior members in the team to get them up to speed and train them in coding practices.

• Strongly following up with queries & being active on comments within defined TAT
• Preparing weekly, monthly reports and delivering appropriate presentations
• Conducting market research & analysing competitors trend over different social media
• Collaborating with placement colleges for campus ambassador programme
• Conducting marketing campaigns

Desired Candidate Profile

• Strong written & verbal communication skills
• Hands-on experience with different social media
• Thorough understanding of marketing techniques
• Excellent knowledge of networking
• Passion for social media
• A results-driven approach    

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills.

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Helping lead the software development lifecycle: technical design, implementation, testing, deployment, and support.
2. Working with cross-functional teams effectively to enable business growth.
3. Proactively identifying engineering bottlenecks and initiating proposals to improve them.
4. Writing high-quality, well-tested code in alignment with industry-wide best practices.
5. Applying a product mindset to back-end systems.
6. 1.  

1. About five years of experience delivering product-quality code in an agile set-up
2. Experience with Node.js (Hapi, Restify, Express, Mongoose, Socket.IO, Mocha)
3. Experience with Elasticsearch
4. Experience building and deploying Docker containers
5. Strong general Linux experience
6. Extensive experience with REST APIs
7. Experience with microservice architecture
8. Experience with MongoDB
9. Expert knowledge of Redis and caching strategies
10. Strong knowledge of unit/integration testing, including the art of mocking and writing testable code

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.

Blok is a technology-first online ultra-fast grocery delivery service business, and we are on our way to revolutionize how millions of people across countries consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. And it takes less than 10 minutes.

We believe we are positioned to lead this revolution. Why? Our founding and early team have held senior positions at Deliveroo, Uber, Glovo, Mercadona, or Unilever. We have done this before, and we believe we can do it again. But this time, even better.

Embark on the journey and help us launch the revolution in one of the highest growth industries of the year. Help us shape the new normal.