Executive Assistant - Founder

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Job Details

- Job Title: EA to MD and Head of Corporate Strategy

- Industry: Advertising

- Function: Strategy

- Experience Required: 10-12 years

- Employment Type: Full Time

- Job Location: Mumbai

- CTC Range: Best in Industry

Preferred Skills: Strategy Implementation, Excellent Communication & Stakeholder Management, Variance and Trend Analysis, Strategic & Organisational Enablement, Execution & Follow-Through, Executive & Operational Support

Criteria:

Candidate has to come for Face to Face interview with the MD so consider candidates from Mumbai only. 

Need only MALE candidates for this role. 

It is more prople oriented role as compared to Finance role (70% EA and 30% Finance)

·       Candidate should be from Finance background 

·       10+ years of experience in Executive assistance with some Finance support, CEO/MD office, business transformation, or enterprise-level execution roles.

·       Candidate should be able to assist MD in all EA (Executive Assistant) related work requirement.. 

·       Proven experience working directly with senior leadership / CXO-level stakeholders.

·       Demonstrated ability to translate leadership vision into structured execution plans and drive cross-functional implementation.

·       Good experience in financial analysis, MIS, dashboards, budgeting, and variance tracking.

·       High-quality capability in preparing Board-level presentations, strategy documents, and review materials.

Job Description

We are looking for a high-potential individual who will virtually shadow the Managing Director, acting as the first port of call to translate leadership vision into clear execution plans and ensure those plans are actually put on the ground.

This role is not static. It is a role like an Amoeba. It includes expanding and contracting based on organisational needs, individual aptitude, and ownership. At times, the work will involve higher-order strategic and governance initiatives; at other times, it will require hands-on support to remove day- to-day bottlenecks from the MD’s life.

While most traditional secretarial work will be handled by another resource, parts of that support may be intertwined. The core objective is simple but demanding: free up management bandwidth while ensuring organisational priorities move from intent to execution.

Experience- 10 years plus

Reporting- Managing Director

Key Responsibilities

Strategic & Organisational Enablement

·       Get things done that are of organisation-wide importance, cutting across functions and hierarchies

·       Translate leadership vision into execution plans, tracking progress and driving follow-through

·       Coordinate with key leaders and department heads to ensure organisational decisions are implemented

·       Independently lead projects or workstreams end-to-end — from scoping and content creation to stakeholder management and delivery

·       Support the development of forward-looking strategy and enterprise-wide strategic initiatives (e.g., long-term investment or growth strategy)

·       Provide leadership on key strategic issues and opportunities in a consultative, cross- functional manner

Strategy, Planning & Analysis

·       Write presentations, action strategy documents, prepare review materials, and design new processes

·       Oversee industry, market, competitor, and financial analysis

·       Prepare company-level MIS, dashboards, and health reports

·       Manage budgets, quarterly variance analysis, and performance tracking

Leadership & Communication Support

·       Support appraisal systems, governance frameworks, and organisational processes Leadership & Communication Support

·       Draft, review, and send management communications of strategic importance

·       Communicate the firm’s strategy across the organisation and to key external stakeholders in coordination with Corporate Communications and Marketing

·       Attend next-level or leadership meetings on behalf of management where required

·       Collaborate with business unit leaders to gather inputs into the firm’s strategic direction and align their efforts to the overall plan

Execution & Follow-Through

·       Follow up with leadership and key staff to ensure decisions are executed

·       Track action items, dependencies, and timelines across strategic initiatives

·       Maintain records and documentation of a confidential and sensitive nature Executive & Operational Support

·       Organise and prepare for meetings, including logistics, documentation, and follow-ups

·       Manage the Managing Director’s schedule and calendar

·       Assist the MD with personnel-related questions and ad-hoc requirements

·       Act as a reliable buffer between leadership and day-to-day operational noise

Skills & Experience

Education & Experience

·       Graduate from a B+ grade management school (Finance) , OR Chartered Accountant

·       Similar experience in a strategy-adjacent, leadership support, or transformation role is preferred

·       Experience in a people-driven organisation is strongly preferred Core Skills

·       Excellent written and verbal communication skills

·       Strong time-management and attention to detail

·       High organisational and interpersonal effectiveness

·       Ability to multitask and operate in ambiguity

·       Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

·       Strong analytical and structured thinking ability

Personal Attributes

·       Go-getter, self-motivated, and ambitious — someone who wants to climb the corporate ladder quickly

·       Comfortable working closely with senior leadership

·       Ownership mindset with a bias toward action

·       Calm under pressure and resilient in a fast-moving environment

·       Trusted, discreet, and dependable

Our front-end applications are written in React with TypeScript using Gatsby and Next.js. For our REST and GraphQL APIs we use TypeScript and NodeJS, with PostgreSQL and ElasticSearch behind the scenes.

All of our services are hosted on AWS using Elastic Kubernetes Service. CI/CD is handled by Jenkins, with automated Docker builds and deployments to staging. We use Github and JIRA to help us keep on top of our tasks, manage and host our code.

We have a strong culture for testing. We are individually responsible for our work and are immensely proud of the quality we produce. We try and automate as much of the testing as possible.

We have a learning and development budget for keeping up to date which can be spent on conferences, courses, and even books. We encourage sharing what we learn with the rest of the team and the wider community.

We are truly cross-functional: as well as designers and product managers, our teams include data analysts, mortgage advisers and marketing specialists. We’re focused on results: meetings are banned two days a week, and if you need to work from home to finish a project or leave early to manage your energy we encourage you to take it.

About the Role

• Develop scalable web applications for award-winning consumer-facing financial tools
• Develop quick internal admin tools for analysts to create and maintain critical rule sets around consumer financial data
• Integrate new external APIs from vendors or other teams into platform
• Work with UX and design team to transform wireframes into living products
• Build new REST and/or GraphQL endpoints for representing our data to consumer applications
• Own full development requirements and implementation, release management, QA regression scripts, and deployment to containerized production environments
• Communicate results and impact to business stakeholders

About You

• Experience with Node.js and a UI framework (React a plus)
• Experience with unit, integration and end to end testing tools and practices
• Experience with documenting, creating, and consuming REST APIs (GraphQL a plus)
• Keen eye for detail when translating design and requirements into working code
• Proficiency with security requirements, authentication and authorization layers (OAuth2, Google Sign-in)
• Aware of front-end performance implications and best practices
• Familiarity working in the cloud, especially as it pertains to the front end: (Amazon S3 or Azure Blob, Cloudfront, Cloudflare, Fastly, etc.)
• Familiarity with tag and event tracking libraries (e.g. Segment, Google Analytics)
• Fluent at using Git
• Excellent communication, collaboration and writing skills
• You feel comfortable that our values - being brave, investing in each other, making it simple, and owning it - reflect aspects of your personality and approach to work.

Your job as a business development manager is to identify sales leads, pitch our product to new clients and onboard them, and maintain a good working relationship with new contacts/schools. Communicating new product developments to prospective clients.

1. Meeting schools and onboarding them
2. Creating and managing top level sales funnel and generate leads
3. Organize and coordinate operations in ways that ensure maximum productivity
4. Managing customer and channel affiliated relationship with client
5. Conducting demos and presentation of the product
6. Monitor sales, marketing & operational activities; implement strategies to maximise channel sales & collections as well as smooth operations.
7. Review your own sales performance, aim to meet or exceed targets
8. Gather market and customer information and provide feedback on the same

Why you?

1. 5 + years experience in a sales role with schools, preferably in edtech and having a client base ( having direct relationship with the school management) of around 100-150 schools in their region.
2. B.tech/MBA degree.
3. Detailed understanding of the principles of sales
4. Strong communication skills
5. Proven track record in achieving sales quotas
6. Open to travelling.

Perks:

Apart from very competitive compensation, you will:

1. Work in a high paced growth environment
2. Work with a very experienced team

Must have attributes:

1. Extreme sense of ownership
2. Bias for action
3. Ability to change the preempt and iterate the course of action to achieve targets.

We are looking for a 2 to 3 years experienced Python Developer to join our team. As a part of our Technology/Solutions leadership team, you will be directly working with Product Engineering team in Designing the crawling algorithm from social media.

Skills: Python, Web crawling, Web scraping, Beautiful Soup, Snowflake, Scrapy

- Develop customised tools to automate critical business functions and meet project objectives, requirements and company goals

- Interact with manager as necessary to analyse project objectives and capability requirements

- Use skills in python and selenium to design and deploy automated tools

- Understand client databases and manage data and databases for internal reporting purposes

- Build solutions to source data from a variety of enterprise sources and/or external data sources to create complex competitive intelligence reports.
- Should be good at communication, writing and presentation skills and crawler domain knowledge and development experience is a must. 

Responsibilities

• Ability to translate Wireframes and Visual Designs into functional web apps using React, Node.js, and Mongo
• Creating RESTful services with Node.js
• Architect scalable web architectures
• Be responsive to change requests and feature requests Ability to wear many hats and learn new technologies quickly

Experience

• 1-2 years with Node.js and Express
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
• Experience using asynchronous RESTful services (JSON)
• Experienced in creating RESTful web services and API
• Experience with JWT/OAuth
• Experience with MongoDB, MySql

Requirements

• Fluent knowledge of the latest HTML/CSS standards and best practices
• Working knowledge of JavaScript, React, Node.js and Express
• Understanding of HTTP methods and how server-side code is processed on the client
• Working knowledge of front end optimization and performance techniques
• Experience building responsive websites
• Able to handle multiple projects and competing deadlines
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

• Own the end-to-end infrastructure of Sibros Cloud
• Define and introduce security best practices, identify gaps in infrastructure and come up with solutions
• Design and implement tools and software to manage Sibros’ infrastructure
• Stay hands-on, write and review code and documentation, debug and root cause issues in production environment

• Experience in Infrastructure as Code (IaC) to manage multi-cloud environments using cloud agnostic tools like Terraform or Ansible
• Passionate about security and have good understanding of industry best practices
• Experience in programming languages like Python, Golang, and enjoying automating everything using code
• Good skills and intuition on root cause issues in production environment

• Experience in database and network management
• Experience in defining security policies and best practices
• Experience in managing a large scale multi cloud environment
• Knowledge of SOC, GDPR or ISO 27001 security compliance standards is a plus

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.