Attention to detail Jobs in Mumbai

Qualification: Doesn’t matter. Skills and experience do.

 

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
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Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

 

Salary:

We highly value talent and experience. Competitive salary or better.

Roles and Responsibilities: 

• Assembling raw footage and transferring or uploading it to a computer.
• Following a script, screenplay or outline.
• Inputting sound to enhance footage, which may include selecting music and writing voice-overs.
• Inputting graphics to enhance footage.
• Digitally splicing film and video and synchronizing them into one rough cut file.
• Improving and correcting lighting, coloring and faulty footage.
• Working closely with directors to present a final product that matches the vision.

Skills and qualifications:

• Bachelor’s degree required.
• Training in multimedia and communications.
• Proficiency in editing software programs.
• General understanding of computers and digital equipment and knowledge of new and cutting-edge technology.
• Ability to take and follow directions, while also having a creative eye for improvement.
• 2-3 years of experience in Video editing. 

Job: Full time

Salary: 5-6 LPA

Location: Mumbai

FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!

Responsibilities 

• Develop and implement HR strategies and initiatives aligned with the overall business strategy 
• Manage the recruitment and selection process 
• Develop and monitor overall HR strategies, policies, systems, tactics and procedures across the organization 
• Nurture a positive working environment 
• Oversee and manage a performance appraisal system that drives high performance 

• Maintain a pay plan and benefits program 
• Create learning and development programs and initiatives that provide internal development opportunities for employees 
• Report to management and provide decision support through HR metrics 
• Ensure legal compliance throughout human resource management 
• Maintain compliance with employment laws and regulations and recommended best practices; review policies and practices to maintain compliance 

• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law 

Requirements

• Strong communication, interpersonal, negotiation and conflict management skills, 
• Excellent organisational skills and attention to detail,
• Etrong analytical and problem-solving skills,
• Ability to architect strategy and drive execution,
• In-depth knowledge of employment-related laws, regulations, and HR best practices,
• Demonstrable experience with Human Resources metrics,
• Proficiency with Microsoft Office Suite

As a young startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.