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Company Description
FancyPants is a unique lifestyle boutique that aims to make it simple and affordable for women to explore fashion trends. We stock the most coveted products across a wide range of categories to ensure our clients feel confident and stylish. We are an ALL GIRLS TEAM.
Role Description
This is a full-time on-site role located in Mumbai for a Logistics & Returns Analyst.
Qualifications
- Analytical skills and attention to detail
- Experience in creating key performance indicators
- Customer service skills
- Excellent written and verbal communication skills
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- Experience working in a fashion retail environment is a plus
Job Description:
- Non Delivery Reports, Return To Origin coordination and analysis
- Returns
- Legal & Trademark Coordination
- Third Party E-Commerce Coordination
- Import Logistics Coordination
- Variety of Minor Responsibility regarding the Website
Industry
- Apparel & Fashion
Employment Type
Full-time
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Job Description: Executive Assistant - Founder
Who are we?
Design Qandy is a luxury home décor brand. It’s nothing less than a revolution in the home décorindustry- where technology enables world class home interior design.
To know more about us, visit www.designqandy.com and https://instagram.com/designqandy
We are a lean team of high-performing go-getters who take ownership of their roles in the organization. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to the conversations.
Most importantly, we love solving problems. If you think you’re cut out from a similar cloth, we’d encourage you to apply for this role.
What would you be required to do?
- Supervise the office boy, housekeeping staff, and security to efficiently manage the Founder's calendar, scheduling appointments, meetings, and other events.
- Book travel & accommodations arrangements for the founder for all his trips and for any employees who are travelling for official purposes.
- Coordinate with internal and external stakeholders to ensure timely and seamless scheduling while prioritizing urgent and important tasks.
- Draft correspondence, presentations, and reports to be sent on behalf of and signed by the Founder.
- Handle the Founder's payments, bank transactions, credit card payments and updations and related procedures and ensure all financial processes are accurately executed with the necessary approvals. Handle login credentials securely and discreetly.
- Manage all relevant documents related to banks, government agencies, and internal and external partners. Ensure accuracy, organization, and timely retrieval of documents as required.
- Monitor and renew all necessary memberships, such as club and hotel memberships, ensuring they are updated as needed.
- Assess and onboard new vendors based on their efficiency and quality standards for all official tasks along with Admin
- Develop a fair understanding of the Founder's day to day requirements, as well as their family business, and proactively plan and execute tasks to meet those needs.
- Remind the Founder of upcoming urgent and important meetings and tasks, on a daily basis. Continuously coordinate with stakeholders to ensure the timely completion of tasks.
- Perform tasks that will free up the Founder’s time like ordering books, returning any materials, sending festive gifts and greetings to our stakeholders for Diwali,
- Other duties, consistent with skills and experience, as directed by the Founder.
What skills we are looking for?
- Masters/bachelor in finance, commerce or related field preferred, or any other specialization
- Proven record of more than 5 years’ work experience being EA to a CXO/ founder
- Excellent MS Office knowledge
- Outstanding organizational and time management skills
- Excellent communication and interpersonal skills
- Familiarity with office gadgets and scheduling applications (e.g., e-calendars, outlook, and print machines)
- Maintain Discretion and confidentiality for all matters relating to the founder
- Strong attention to detail and accuracy
- Ability to work independently and proactively in a fast-paced environment
Skills needed?
- Work experience as an Executive Assistant, Personal Assistant or similar role more than 5 years
- Excellent proficiency in verbal and written communication.
- Proactive and detail-oriented individual with multitasking skills
Qualification: Doesn’t matter. Skills and experience do.
Objectives of this Role
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Daily and Monthly Responsibilities
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
- Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Collaborate, problem solve, and/or strategize upcoming client meetings with team members
- Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
- Work with the sales and marketing team to drill customer references and develop case studies
Requisites
- 0-3 years of experience in communications, marketing, sales, account management, or customer success
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- Readiness to travel to client location as and when required
Work location:
Candidates must be based out of Mumbai. Work from office @ WeWork Malad.
Salary:
We highly value talent and experience. Competitive salary or better.
Roles and Responsibilities:
- Assembling raw footage and transferring or uploading it to a computer.
- Following a script, screenplay or outline.
- Inputting sound to enhance footage, which may include selecting music and writing voice-overs.
- Inputting graphics to enhance footage.
- Digitally splicing film and video and synchronizing them into one rough cut file.
- Improving and correcting lighting, coloring and faulty footage.
- Working closely with directors to present a final product that matches the vision.
Skills and qualifications:
- Bachelor’s degree required.
- Training in multimedia and communications.
- Proficiency in editing software programs.
- General understanding of computers and digital equipment and knowledge of new and cutting-edge technology.
- Ability to take and follow directions, while also having a creative eye for improvement.
- 2-3 years of experience in Video editing.
Job: Full time
Salary: 5-6 LPA
Location: Mumbai
FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!
Responsibilities
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Manage the recruitment and selection process
- Develop and monitor overall HR strategies, policies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain a pay plan and benefits program
- Create learning and development programs and initiatives that provide internal development opportunities for employees
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Maintain compliance with employment laws and regulations and recommended best practices; review policies and practices to maintain compliance
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Requirements
- Strong communication, interpersonal, negotiation and conflict management skills,
- Excellent organisational skills and attention to detail,
- Etrong analytical and problem-solving skills,
- Ability to architect strategy and drive execution,
- In-depth knowledge of employment-related laws, regulations, and HR best practices,
- Demonstrable experience with Human Resources metrics,
- Proficiency with Microsoft Office Suite
As a young startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.