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Job Title: Receptionist
Job Summary:
We are looking for a friendly and organized Receptionist to join our team. The ideal candidate will greet visitors, manage incoming calls, schedule appointments, and provide general administrative support.
Key Responsibilities:
- Greet and direct visitors
- Answer and direct phone calls
- Manage front desk activities and maintain a tidy reception area
- Schedule appointments and manage calendars
- Handle incoming/outgoing mail and deliveries
- Provide general administrative support
Job Requirements:
- Fluent in English and Kannada
- High school diploma or equivalent
- Excellent communication skills
- Proficiency in Microsoft Office Suite
- Strong organizational and multitasking abilities
Working Conditions:
- Environment: Office setting
- Schedule: Full-time position with standard office hours from 10am to 7pm. Occasional overtime may be required.
Job Title: Customer Support Team Lead
📍 Location: Bangalore
💼 Employment Type: Full-time
🕒 Shift: [Day / Rotational]
👥 Team Size: 8–15 agents (approx.)
Job Summary
We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.
Key Roles & Responsibilities
A. Team Management & Performance
- Lead, coach, and manage a team of customer support executives
- Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
- Conduct regular 1:1s, performance reviews, and feedback sessions
- Prepare rosters and manage attendance to ensure adequate coverage
B. Operations & Service Delivery
- Ensure smooth handling of inbound/outbound calls, emails, and chats
- Act as the first point of escalation for customer issues
- Ensure adherence to processes, SOPs, and quality standards
- Identify gaps and drive process improvements
C. Quality, Training & Compliance
- Conduct call audits and quality checks
- Identify training needs and coordinate with training/QA teams
- Support onboarding and nesting of new joiners
- Ensure compliance with company policies and regulatory requirements
D. Reporting & Stakeholder Coordination
- Prepare and share daily/weekly MIS and performance reports
- Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
- Share insights, trends, and improvement opportunities with management
Qualifications & Skills
- Graduate in any discipline (Postgraduate preferred)
- 5–8 years of experience in customer support, with 2–3 years as Team Lead
- Strong understanding of contact center metrics and SLAs
- Excellent communication, people management, and problem-solving skills
- Proficiency in MS Excel and CRM tools
- Ability to work in a fast-paced, target-driven environment
Preferred Skills
- Experience in BPO / Customer Support / Healthcare support (if applicable)
- Exposure to multi-channel support (voice, email, chat)
Job Description:
As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.
Key Responsibilities:
- Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
- Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
- Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
- Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
- Software Validation: Validate that product features meet requirement specifications and are free of defects.
- Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.
Qualifications:
- Bachelor’s degree in Engineering, Computer Science, or related field.
- 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
- Familiarity with software QA methodologies, tools, and processes.
- Experience in writing clear, concise, and comprehensive test plans and test cases.
- Hands-on experience with both white box and black box testing.
- Strong knowledge of software QA metrics, including bug tracking and reporting tools.
- Excellent analytical skills and attention to detail.
- Effective communication skills and the ability to work in a fast-paced environment.
Benefits:
Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.
About Us:
Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.
Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.
Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.
JOB DESCRIPTION:-
- Design, develop, deploy, and support integration solutions using Microsoft BizTalk Server.
- Develop BizTalk artifacts such as schemas, maps, orchestrations, pipelines, and custom components as required.
- Work with business analysts and stakeholders to understand integration requirements and translate them into technical solutions.
- Write and optimize SQL queries, stored procedures, and views for data manipulation, transformation, and retrieval in integration workflows.
- Monitor, troubleshoot, and resolve issues in BizTalk applications and integrations.
- Develop and maintain technical documentation including integration designs, configuration details, and deployment guides.
- Implement best practices for BizTalk development, deployment, and administration.
- Perform unit testing and support system integration testing for BizTalk solutions.
- Collaborate with application and database teams to ensure seamless data integration across systems.
- Participate in upgrades, patching, and migration activities for BizTalk Server environments.
- Provide production support for existing BizTalk integrations, ensuring high availability and performance.
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GaragePlug Inc
GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionizing the automotive aftermarket industry with strong state-of-the-art technologies.
Position: QA Lead
As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. With growing complexity, we are open to using other tools and technologies as needed. We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.
Experience: 4+ years of relevant experience.
What you’ll do:
- QA for mobile, web, and back-end services—especially ones as design-oriented
- Good at test & defect documentation
- Work with bug tracking software, preferably JIRA is required
- Test using various network monitoring tools like Charles, Postman and performance monitoring tools etc
- Develop and implement QA methodology and practices, within SDLC
- Translate business requirements into test cases
- Building detailed test cases
- Developing automation test scripts for mobile applications.
- Conduct usability tests, and an ability to empathize with users’ unique perspectives
- Analyze and evaluate functional and technical requirements to determine the scope of the functionality to be covered by testing.
What you have:
- High level of drive, initiative and self-motivation
- Exposure to automation tools with some programming knowledge
- Excellent written and verbal communication skills
- Ability to take internal and external stakeholders along
- Understanding of Technology and User Experience
- Love for simplifying
- Growth Mindset
- Willingness to experiment and improve continuously**
Apply through this link
https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead" target="_blank">https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead
- Build our strategic affiliate network through recruiting new affiliate & Influencer partners and actively managing relationships with our existing strategic partners, to provide quality business leads and cost-effective Lead acquisition.
- Setup, tracking, reporting, and manage affiliate program activity.
- Full management of lifecycle marketing for affiliate & Influencer
- partners.
- Generate monthly, weekly and quarterly reports along with analysis
- Ensure invoicing and payment schedules are current and on time, providing forecasting support for the business.
- Continually measure and optimize the overall program ROI
- Doing industry research and sourcing opportunities for overall business development
- Build a repository for effective sales pitches.
- Meet monthly, quarterly, annual revenue targets
Desired Profile of the candidate
- A self-starter who's comfortable working autonomously
- Experience in using affiliate tracking platforms
- Ahead for numbers, easily able to extract key insights from data
- Has to experience in creating pivots and using MS Excel overall
- Team player with a drive to help other people
- Ability to analyze data and give recommendations
- Work with multiple stakeholders for the flow of information and business process
- A passion for achieving targets
Javascript
AngularJS (1.x)
Angular (2+)
HTML/CSSThe Opportunity
Near is looking for a Front-End Developer who is motivated to combine the art of design with programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce the application's visual elements. You will work with the Near Design team and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks and works.
You will be part of one of the fastest-growing Enterprise SaaS companies – an excellent opportunity for people who can work independently and are self-driven.
Tasks include
- Optimize applications for maximum speed.
- Collaborate with back-end developers and web designers to improve usability.
- Get feedback from, and build solutions for users and customers.
- Build reusable code and libraries for future use.
- Write functional requirement documents and guides.
- Support back-end developers with coding and troubleshooting.
- Stay up-to-date on emerging technologies and skills.
Skills and Requirements
- Bachelor’s or Master's degree in engineering, Design, Fine Arts, or related field.
- 5+ Years of total experience; should have worked with Angular for more than two years.
- Expertise in designing and developing customer-facing web applications at scale.
- Proficiency in web markup, including HTML5, CSS3, JavaScript (ES6).
- Proficiency in client-side scripting and JavaScript & CSS frameworks, including jQuery, Bootstrap.
- Basic knowledge of image editing tools to crop, resize, or perform minor adjustments on an image. Familiarity with tools such as Illustrator and Photoshop is a plus.
- Proficiency in cross-browser compatibility issues and ways to work around them.
- Proficiency in code versioning tools, such as GIT.
- Knowledge about Highchart and Mapbox will be a plus.
- Passionate about learning new technologies.
- Excellent problem solving, analytical, and organization skills with an eye for detail.
About Near
Near is the world's largest source of intelligence on people and places, processing data from over 1.6 billion monthly users across 44 countries. The Near Platform powers data-driven marketing and enrichment offerings through a suite of SaaS products. The users of the platform can leverage audience, spatial, retail, among other data in a privacy-led environment.
Founded in 2012, Near is headquartered in Singapore with offices in San Francisco, New York, London, Bangalore, Tokyo, and Sydney. Today, marquee brands such as News Corp and Mastercard work with Near to provide enhanced customer experiences.
Near is backed by leading investors including Sequoia Capital, JP Morgan Private Equity Group, Cisco Investments, Telstra Ventures, and Greater Pacific Capital. Visit www.near.co to find out more.
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Job Title: |
Senior Cloud Infrastructure Engineer (Azure) |
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Department & Team |
Technology |
Location: |
India |
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Reporting To: |
Enterprise Solutions Architect |
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Role Purpose: |
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The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly Azure / Windows / Active Directory / Azure AD focused but will include a requirement to understand comparative solutions in AWS.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Enterprise Solutions Architect and will have responsibility for the day to day running of the Azure public cloud platform, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
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Responsibilities: |
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Operations · Deliver end to end technical and user support across all cloud platforms (Primarily Azure) · Day to day, fully hands-on OS management responsibilities (Primarily Windows Server OS) · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Ensure robust tagging strategy followed in the organisation with accurate cost allocation of resources in Azure. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment. · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
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Skills & Experience: |
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· Microsoft Azure Solutions Architect Expert AZ-303– REQUIRED · Microsoft Certified Professional ( MCP ) – REQUIRED · AWS Certified Cloud Practicioner - Preferred · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise Azure solutions. · Strong working knowledge of on-prem Active Directory, including GPO and Azure AD · Proven examples of ownership of large Azure project implementations in Enterprise settings. · Enterprise production experience of deploying infrastructure as code using Terraform · Experience managing the monitoring of infrastructure / applications using tools including Cloud native, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Need to be able to demonstrate security best-practise when designing solutions in Azure. · Working experience of ‘On Premise to Cloud’ migrations · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into Azure public cloud. · Production knowledge of Windows file servers / DFS · Strong experience in desktop virtualisation technologies in Azure · Good appreciation of ISO27001, ITIL and Project management · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · |
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Behavioural Fit: |
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· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
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Role Key Performance Indicators: |
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· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |
Amazon Web Services (AWS)
NodeJS (Node.js)
Java
MongoDBWe are a growth-oriented, dynamic, multi-national startup, so those that are looking for that startup excitement, dynamics, and buzz are here at the right place. Read on -
FrontM (http://www.frontm.com/" target="_blank">www.frontm.com) is an edge AI company with a platform that is redefining how businesses and people in remote and isolated environments (maritime, aviation, mining....) collaborate and drive smart decisions.
Successful candidate will lead the back end architecture working alongside VP of delivery, CTO and CEO
The problem you will be working on:
- Take ownership of AWS cloud infrastructure
- Overlook tech ops with hands-on CI/CD and administration
- Develop Node.js Java and backend system procedures for stability, scale and performance
- Understand FrontM platform roadmap and contribute to planning strategic and tactical capabilities
- Integrate APIs and abstractions for complex requirements
Who you are:
- You are an experienced Cloud Architect and back end developer
- You have experience creating AWS Serverless Lambdas EC2 MongoDB backends
- You have extensive CI/CD and DevOps experience
- You can take ownership of continuous server uptime, maintenance, stability and performance
- You can lead a team of backend developers and architects
- You are a die-hard problem solver and never-say-no person
- You have 10+ years experience
- You are very sound in English language
- You have the ability to initiate and lead teams working with senior management
Additional benefits
- Generous pay package, flexible for the right candidate
- Career development and growth planning
- Entrepreneurial environment that nurtures and promotes innovation
- Multi-national team with an enjoyable culture
We'd love to talk to you if you find this interesting and like to join in on our exciting journey
RedisJavascriptNodeJS (Node.js)MongoDB
Java
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