AI Lead

Hello Everyone,

Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

 Required Skills: • Exp. - 5 to 14 years.

• Experience in Core Java and Spring Boot.

• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.

 • Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications.

• Good development experience with RDBMS.

 • Good knowledge of multi-threading and high-performance server-side development.

• Basic working knowledge of Unix/Linux.

• Excellent problem solving and coding skills.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

About ZYSYGY

ZYSYGY is building Germany's zero-fee payment network. Merchants pay zero transaction fees. We route payments directly over SEPA Instant, bypassing Visa, Mastercard, and the entire card network chain. No hardware. No card reader. Just a phone.

We are building the first company to combine a fully software-based merchant POS with a consumer super-app for everyday financial life: payments, transport, utilities, government services, all in one place. Think what UPI did for India. We are doing it for Germany, from the ground up, on banking rails.

Role Overview

You will join the core engineering team as a founding engineer. You will own the backend payment engine end to end: transaction flows, wallet management, SEPA Instant settlement, KYB/KYC integration, recurring mandates, refund logic, and the compliance export layer (DATEV, Kassenbuch, GoBD, fiskaltrust). On mobile, you will contribute to the React Native consumer and merchant apps alongside our mobile engineer.

You will own what you build from development through deployment, monitoring, and production reliability. The architecture decisions you make in the first six months will run in production for years.

What you will do

Design and build the backend payment engine: transaction flows, wallet management, SEPA Instant settlement, offline payment authorization, and recurring mandate billing.

Own KYB/KYC integration and the compliance export layer: DATEV, Kassenbuch, GoBD, and fiskaltrust for KassenSichV.

Build REST APIs for financial-grade reliability and high-throughput transaction processing, including full R-transaction handling and reconciliation pipelines.

Contribute to the React Native consumer and merchant mobile apps alongside our mobile engineer.

Own the full lifecycle of what you build, from development through deployment, monitoring, and continuous improvement.

Integrate AI tooling into your development workflow as a matter of course: code generation, automated testing, and intelligent review.

Who you are

Meaningful hands-on experience building payment systems, fintech infrastructure, or financial APIs.

You have designed a ledger. You understand double-entry bookkeeping, immutable transaction records, and why you never update a financial row.

You have solved the partial failure. Money left one wallet and did not arrive in the other. You know how to detect it, resolve it, and make sure it does not happen again.

You understand idempotency at a design level. You have built systems that survive client retries, duplicate webhooks, and network drops without double-charging anyone.

You have built or reasoned about reconciliation: detecting discrepancies between your internal ledger and an external settlement file, and resolving them reliably at scale.

You understand KYC and KYB state machines, what happens when verification status changes mid-transaction, and what a regulator expects from your audit trail.

You are comfortable with SQL databases and own the full lifecycle of your code from development through deployment.

You can communicate technical decisions clearly to non-technical stakeholders. At this stage of the company, that matters.

You are a continuous learner. Payments infrastructure is a deep domain and you treat it that way.

You are comfortable with ambiguity and early-stage risk. There is no playbook yet. You will help write it.

Strong academic background preferred. Demonstrated engineering ability matters more than institution.

Relocation

Relocation to Munich, Germany, is on the table for the right candidate, including visa support.

Connect with the Founder

You can also connect with me on LinkedIn at www.linkedin.com/in/shabbir-maimoon

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Job Description

Roles and Responsibilities

· Design, Code, test, debug, implement and document complex WSO2 sequences.

· Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.

· Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.

· Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.

· Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)

· Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.

· Work with functional and technical customers to determine solutions that drive additional business value.

· Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.

· Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.

· Monitoring the server (Monitoring logs and WSO2 metrics).

· Desired Candidate Profile

Desired Candidate Profile

· Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.

· Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)

· Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager

· Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.

· Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).

· Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.

· Experience in programming languages: Java, JavaScript, Python

· Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.

• 4 years of hands on experience in Integration

Minimum 7-12 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·        Good knowledge of the JVM with an understanding of performance and memory optimization.

·        Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·        Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.

·        Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·        Expert level understanding of Object Oriented Concepts and Data Structures

·        Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints,            functions, triggers, procedures etc.

Required Skills:

• 4+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

About The Team

We are striving to create the best productivity tools which will help small businesses to go online and scale their growth consistently with the bleeding edge of technology. Our backend team is looking for a solid Rockstar engineer who can hack around multiple technologies and build highly scalable, low latency, distributed systems. You will work closely with our product team to build new and compelling experiences for our customers!

We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Engineer - Backend, you will be part of self-starters who thrive on teamwork and constructive feedback.

About The Role

As a Software Engineer - Backend, you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users. You will also collaborate with your fellow engineers to create scalable solutions that are pertinent to Product IO's overall growth.

If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next Software Engineer - Backend

What You'll Do:

• Lead, build, test, and release mobile application features using cross-platform tools.
• Collaborate with the front-end team to expose weaknesses and problems
• Build out our APIs and tools using Python & Firebase libraries on the backend.
• Experience with NodeJS and deployment in Serverless
• Experience with NoSql(MongoDB) and SQL(PostregSQL)
• Work closely with Product, Design, Platform, and other cross-functional groups to drive product vision.
• Previous experience helping shape API structures and building REST APIs.
• Understanding of accessibility and server compliance (GCP)

Required Qualifications:

• 2+ years professional software development experience, preferably mobile apps with a cloud backend. Example projects in (Python, Firebase)
• 6 months experience in Google Cloud Platform
• Excellent communication skills are a must, and experience with estimating and managing project tasks is important, too
• Highly driven, naturally curious, and comfortable working in a fast-paced environment

Bonus points:

• 1+ years of experience in developing Firebase apps.
• Experience in developing or designing APIs and web applications.
• Deployment in Cloud Environment.
• Familiarity with Flutter.

Why join us:

• 👫 A fast-moving, fun, growth-oriented company made up of skillful team players
• 💬 Transparent, open, and collaborative work environment
• 🌟 An opportunity to work closely with a proven executive team, board, and serial entrepreneurs