11+ SOP Jobs in Hyderabad | SOP Job openings in Hyderabad

We are hiring an L1 IT Support Engineer with 2–3 years of experience in desktop/helpdesk support to provide first-level technical assistance across end-user systems, cloud, and enterprise IT environments.

Key Responsibilities

• Troubleshoot Windows OS and Office 365 issues (Outlook, Teams, OneDrive)
• Manage Active Directory tasks: password resets, access/user management
• Install/configure laptops, desktops, printers, and software
• Perform basic network troubleshooting (Wi-Fi, VPN, DNS, DHCP)
• Support AWS CloudWatch alerts and basic Linux troubleshooting
• Handle patching, RCA, documentation, and SOP updates
• Manage tickets in ServiceNow/Jira and meet SLA timelines
• Support onboarding/offboarding and escalate complex issues to L2

Required Skills

• 2–3 years in IT Support / Helpdesk / Desktop Support
• Strong in Windows 10/11, Office 365, Active Directory
• Basic exposure to AWS / CloudWatch and Linux/Unix
• Familiarity with ServiceNow/Jira, ITIL/SLA processes
• Knowledge of SIP/VoIP basics is a plus
• Strong communication and troubleshooting skills

Experience: 2+ Years

Company: WINIT

Location: Hyderabad

Employment Type: Full-Time

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core and C#.
• Leverage AI technologies to enhance functionality and automate processes.
• Build and integrate RESTful APIs and web services.
• Optimize SQL queries for efficient data management.
• Collaborate within teams to define and deliver new features.
• Ensure UI/UX feasibility and improve user experience.
• Write clean, scalable code and troubleshoot performance issues.
• Participate in the full product lifecycle and utilize version control systems (Git, SVN).

Required Skills & Qualifications:

• 2+ years experience with .NET Core, C#, and SQL.
• Proficient in JavaScript, HTML5, CSS3.
• Strong problem-solving skills and independent work ethic.
• Experience in product companies, ideally with startups or small enterprises.
• Passion for development with an interest in AI-driven solutions.
• Excellent communication skills and a strong team player.

Preferred Skills:

• Experience with cloud platforms (AWS, Azure), CI/CD pipelines, and containerization (Docker, Kubernetes).
• Familiar with unit testing (NUnit, MSTest) and Agile methodologies.
• Experience with microservices architecture and security best practices.

What We Offer:

• A dynamic, collaborative work environment with growth opportunities.
• Competitive salary and flexible working hours.
• Exposure to cutting-edge technologies, including AI.

About our company:

We are an mSFA technology company that has evolved from the industry expertise we have gained over 25+ years. With over 600 success stories in mobility, digitization, and consultation, we are today the leaders in mSFA, with over 75+ Enterprises trusting WINIT mSFA across the globe.

Our state-of-the-art support center provides 24x7 support to our customers worldwide. We continuously strive to help organizations improve their efficiency, effectiveness, market cap, brand recognition, distribution and logistics, regulatory and planogram compliance, and many more through our cutting-edge WINIT mSFA application.

We are committed to enabling our customers to be autonomous with our continuous R&D and improvement in WINIT mSFA. Our application provides customers with machine learning capability so that they can innovate, attain sustainable growth, and become more resilient.

At WINIT, we value diversity, personal and professional growth, and celebrate our global team of passionate individuals who are continuously innovating our technology to help companies tackle real-world problems head-on.

Job Details

- Job Title: Finance Controller

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Accounting/Finance

- Job Location: Hyderabad

- CTC Range: Best in Industry

Required Skills: Leadership & Stakeholder Management, Financial Control & Compliance Expertise, Cash Flow & Working Capital Management, Strategic Financial Planning, Process Automation & Systems Orientation

Criteria:

• The candidate must be a qualified Chartered Accountant (CA) 
• Candidate should have minimum 6+ years of relevant finance and accounting experience post-qualification.
• The candidate must have at least 2+ years of experience independently leading a Finance function or as Finance Controller.
• The candidate must have experience in healthcare or complex Insurance / benefits-based business models.
• The candidate must have hands-on experience in both Accounts Receivable (AR) and Accounts Payable (AP).
• The candidate must have experience managing high-volume billing environments with 4K+ invoices generated monthly.
• The candidate must be familiar with Zoho (Zoho Books / Zoho Finance or equivalent ERP systems).
• The candidate must have strong exposure to statutory compliance, audits, and financial controls.
• Candidate should have experience in preparing AOP and handling budgets.

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Overview 

We are looking for an experienced finance leader to oversee all financial aspects of business and drive the company’s financial strategy and planning. This role is responsible for maintaining the company’s financial health and increasing profitability in the short run while managing potential risks and investments. This role will also oversee the management of financial resources and ensure compliance with all legal and regulatory requirements. 

Company works with hundreds of corporate clients in simplifying their health benefits strategy and administration, by integrating with thousands of healthcare service providers in the backend. This role must have a product centric view of automating accounting and would be responsible for efficiently managing the cash flow.  

Challenges you thrive on 

• 2Mn+ users utilizing of 20+ healthcare services in 400+ cities 
• An average of 4K invoices generated monthly 
• 1000+ corporate clients billing for sponsored & non sponsored healthcare services 

What are we looking for? 

• Ability to fearlessly experimenting 
• Ability to harnessing the power of technology 
• Ability to make decisions and influence leaders 
• Ability to architect the finance  
• Ability to automate things 
• Ability to manage multiple stakeholders 

Responsibilities:  

• Manage Client billing, ensuring accurate and timely billing with a key focus in reducing the volume of corrections, credit notes and customer queries 
• Manage the Payables function ensuring timely and accurate payment of supplier invoices.  
• This will involve improving the validation and payment process, including a review of system and purchase order processes 
• Ensure all accounting activities and internal audits comply with financial regulations 
• Oversee all audit and internal control operations 
• Track the company’s progress against the forecast and collaborate with various HODs across the company to identify and overcome risks to achieve the targets 
• Coordinate with the FP&A team/data analysts to drive the financial planning, forecasting of the company’s revenues by analyzing its performance and risks 
• To control and evaluate the organization’s fundraising plans and capital structure 
• Analyze and present financial reports, forecasts to the Board of Directors on a periodic basis 
• Oversee the Legal, Secretarial and Compliance functions of the organization 

Requirements:

Core Competencies, Knowledge, Experience: 

• Chartered Accountant with 6+ years of relevant experience, including 2+ years independently leading the Finance Function/ Finance Controller experience 
• In-depth knowledge of finance controls, corporate finance, and accounting principles, laws and best practices  
• Working knowledge on acquisitions and consolidation of financials 
• Strong leadership acumen with a strategic mindset 
• Exceptional analytical skills and organizational capabilities 
• Outstanding communication and interpersonal abilities 

Benefits

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

The DevOps Engineer will play a critical role in operationalizing artificial intelligence across Bell Techlogix client environments. This role focuses on building and supporting cloud infrastructure, CI/CD pipelines, and automation frameworks that power AI and machine learning workloads. The ideal candidate has experience supporting AI platforms such as Azure AI, Azure Machine Learning, Azure OpenAI, and ServiceNow or conversational AI platforms, and understands the operational requirements of production AI systems, including reliability, scalability, and security. 

Key Responsibilities 

•Design, build, and operate cloud infrastructure and platform services that support AI and machine learning workloads in production, SLA-driven managed services environments 

•Implement CI/CD and MLOps pipelines to enable automated training, testing, deployment, and rollback of AI and ML models 

•Develop and maintain Infrastructure as Code to provision AI-ready environments consistently across dev/test/prod 

•Support AI platform operations including monitoring model health, pipeline execution, compute utilization, and data dependencies 

•Partner with Machine Learning Engineers and Data Engineers to standardize deployment patterns for AI services and LLM-based solutions 

•Enable secure and scalable AI integrations using APIs, messaging, and event-driven architectures 

•Implement observability solutions for AI platforms, including logging, metrics, alerting, and drift detection integrations 

•Troubleshoot AI platform incidents, perform root cause analysis, and implement remediation to improve reliability and automation coverage 

•Apply security best practices for AI environments including secrets management, identity and access controls, network isolation, and policy enforcement 

•Support AI-driven automation use cases across platforms such as Microsoft Copilot, ServiceNow, and conversational AI tools 

•Collaborate with service desk, security, and architecture teams to continuously improve AI service delivery and operational maturity 

Required Qualifications 

•Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience 

•5+ years of experience in DevOps, cloud engineering, or platform operations, with exposure to AI or data workloads 

•Hands-on experience with Microsoft Azure, including compute, networking, storage, and monitoring services 

•Experience building CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools 

•Working knowledge of Infrastructure as Code (Terraform and/or Bicep/ARM) 

•Scripting experience using PowerShell and/or Python 

•Experience supporting production platforms with incident management, change control, and root cause analysis 

•Understanding of cloud security fundamentals and enterprise governance requirements 

Preferred Qualifications 

•Experience with Azure Machine Learning, Azure AI Services, Azure OpenAI, or MLOps frameworks 

•Exposure to containerization and orchestration technologies (Docker, Kubernetes, AKS) 

•Experience supporting data pipelines or feature stores used by machine learning systems 

•Familiarity with ServiceNow, AI-driven ITSM workflows, or automation platforms 

•Experience with observability tools 

•Knowledge of Responsible AI, data governance, and compliance considerations for AI systems 

•Relevant certifications (Microsoft Azure Administrator, Azure DevOps Engineer, Azure AI Engineer)

Key Responsibilities:

• Minimum of 7+ years of experience in IT sales.
• Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
• Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
• Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
• Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
• Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
• Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
• Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
• Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
• Meet or exceed sales targets, quotas, and KPIs established by the company.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
• Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced, target-driven environment.
• Proficiency in CRM software and Microsoft Office suite.
• Willingness to travel as needed.

1.      Experience Requirements

Essential

·      10+ years of experience of Maintaining and Managing a Window Infrastructure environment

·      10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation

·      8+ years of experience of Exchange Server

·      5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.

·      5+ Previous experience within an Infrastructure Management role.

Desirable

·      Exposure to virtualisation technologies VMWare and HyperV

·      Exposure to virtualisation technologies such as Citrix

2.      Knowledge Requirements

Essential

·      10+ years of knowledge of Windows Server 2012 and above.

·      10+ years of knowledge of Active Directory and Group Policy

·      8+ years of knowledge of MS exchange 2013 and above

·      5+ years of knowledge of HLD/LLD design exposure

·      5+ years of knowledge of AWS, Azure Administration

Desirable

·      Knowledge of Citrix thin client & digital workspace.

·      Knowledge of System Centre suite applications.

·      Knowledge of patch management solution

3.      Skill and Competency Requirements

Essential

·      5+ years administration of maintaining an enterprise windows environment

·      5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.

·      5+ years of experience of automation techniques/tools using Powershell.

·      Strong interpersonal and communication skills (Oral & Written).

·      Ability to work independently in a team.

·      Good adaptability and flexibility.

·      Confidence and decision making.

Desirable

·      Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.

Role: SharePoint Developer

Location: Hyderabad (Initially remote)

Experience 1-4 Years

Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers

Must have:

• Strong Development Experience with SPFX, React & Typescript
• Ability to implement Solution on Microsoft Power Platform
• Experience in creating functional spec’s and project documentation and translating functional requirements into detailed technical requirements.
• Experience using Microsoft Excel, Power Point, and Office 365.
• Experience with web development technologies: HTML,5, XML, XSLT, CSS, Ajax Object Oriented JavaScript, SOAP/XML/REST, ODATA Web Services, and React.
• Experience with Web/Portal structure and design, development, content management, usability, user experience interface design and navigation.
• Experience in being innovative and having strong analytic skills.

Nice to Have:

• Experience with Microsoft Azure Development using C#

Qualification:

• 1 to 4 years of experience in SharePoint Development
• Expertise in managing/leading mid to large projects related to SharePoint sites and/or infrastructure
• Experience in architecting, designing, and developing reporting, problem-solving, and daily management solutions using SharePoint
• Has strong verbal & written communication skills
• Demonstrated strong time management skills

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

Responsibilities:

• Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

• Manage incoming calls and emails and handle appropriate follow-up calls and emails.

• Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

• Coordinate and train all new customer starts in an efficient and streamlined way.

• Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

• Work with the sales and marketing team to drill customer references and develop case studies.

Requirements /Qualifications: 

• 1-2 years of experience in communications, marketing, sales, account management, or customer success.

• Multi-tasking skills, strategic planning, and project management skills.

• Exceptional communication skills (verbal and written). 

• Analytical and process-oriented mindset.

• The ability to solve problems & to think quickly on your feet.

• An eye for detail.

• Knowledge of SalesForce and project management tools.

• Event planning experience is a plus.

About ekincare 

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit. If you are ambitious, willing to unlearn and relearn in a fast-growing startup, dream about MAUs, client segmentation, funnels etc. and excited to apply your skills towards making India Inc. healthy, come, join us! 

Position : Process Associate - Contract to Hire 

Location -Hyderabad 

➔ Responsible for handling operations related to the backend by coordinating with vendors, customers & internal teams. 

➔ Manage the Backend process such as Appointment Confirmations, Reports Uploading with assertiveness. 

➔ Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Vendor/DCs. Working closely with Vendors/DC, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. 

➔ Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted 

➔ Working knowledge of Google sheets/Excel 

➔ The candidate should be self motivated and take initiatives and flexible to accommodate new responsibilities as and when the role demands. 

➔ Good communication skills in English & Hindi. 

➔ Additionally, should be Punctual, have an Eye to Detail, Quick learner, Team player, Basic computer Skills,& Professional approach towards work, with good work Ethics.