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SOP Jobs in Delhi, NCR and Gurgaon

11+ SOP Jobs in Delhi, NCR and Gurgaon | SOP Job openings in Delhi, NCR and Gurgaon

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MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 5 yrs
₹5.5L - ₹6.5L / yr
Operations
Vendor Management
Telecom
DOT
TRAI
+9 more

About MyOperator:


MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.


About the Role:


Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.


This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.


Key Responsibilities:

  • Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
  • Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
  • Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
  • Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
  • Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
  • Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
  • SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
  • Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
  • Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
  • Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
  • Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
  • Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
  • Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

  • Education: Post Graduate (MBA preferred).
  • Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

  • Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
  • Strong vendor management and negotiation skills, including SLA adherence.
  • Knowledge of telecom and data center infrastructure operations and relevant security standards.
  • Ability to design and optimize operational workflows and SOPs.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
  • Strong communication and analytical skills.
  • Experience of working with ticketing systems.
  • Basic project management skills.
  • Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
  • Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
  • Location: Candidates must be based in Delhi/NCR.

Other Requirements:

  • Willingness to work flexible hours and roster-based shifts (including Sundays).
  • Comfortable with a 6-day workweek.
  • Location: Work-from-office (Noida, Sector 2).
  • Willing to travel to data centers across India when needed.
  • Flexibility in communication with both technical and non-technical stakeholders.
  • Proactive and solution-oriented approach to challenges.

Benefits:

  • Competitive salary aligned with industry standards and experience.
  • Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
  • Exposure to strategic and high-impact operational roles across telecom and data center verticals.
  • A dynamic and collaborative work environment with growth potential.
  • On-the-job learning in telecom regulations, infra compliance, and vendor governance.
  • Potential for growth within the organization.
  • Exposure to new and innovative technologies in the telecom and data center space (if applicable).
  • Specific training opportunities in telecom regulations or technologies (if applicable).


Read more
Highfly Sourcing

at Highfly Sourcing

2 candid answers
Highfly Hr
Posted by Highfly Hr
Dubai, Duisburg (Germany), Sevilla (Spain), Palermo (Italy), Qatar, Kuwait, RIYADH (Saudi Arabia), Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad
3 - 10 yrs
₹10L - ₹12L / yr
Project Management
Team Management
Product Management
Time management

Job Summary: We are seeking a skilled Project Manager to lead and coordinate projects from initiation through to completion. The ideal candidate will have strong leadership and communication skills, with a proven ability to manage resources, timelines, and budgets effectively.


Key Responsibilities:

  • Project Planning: Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
  • Team Leadership: Lead project teams, providing direction, support, and motivation to ensure successful project execution.
  • Communication: Serve as the primary point of contact for stakeholders, ensuring consistent communication regarding project status, risks, and changes.
  • Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.
  • Budget Management: Monitor project budgets, ensuring that resources are allocated efficiently and that the project remains within financial constraints.
  • Quality Assurance: Ensure that all project deliverables meet the required quality standards and client expectations.
  • Progress Tracking: Utilize project management tools to track progress, manage schedules, and report on project performance.
  • Stakeholder Engagement: Build and maintain strong relationships with stakeholders, clients, and team members to ensure project success.


Qualifications:

  • Bachelor’s degree in [relevant field, e.g., Business Administration, Project Management, etc.].
  • Minimum 3 years of experience in project management or a related field.
  • Proficiency in project management software (e.g., Asana, Trello, Microsoft Project).
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • PMP certification or equivalent is a plus.
  • Ability to adapt to changing priorities and manage multiple projects simultaneously.


Preferred Skills:

  • Experience in [specific industry or domain].
  • Familiarity with Agile methodologies.
  • Strong analytical and problem-solving skills.


Read more
An AI based company

An AI based company

Agency job
via Qrata by Prajakta Kulkarni
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
5 - 10 yrs
₹25L - ₹70L / yr
Computer Vision
OpenCV
skill iconPython
TensorFlow
PyTorch
Job Title : Lead Computer Vision Engineer
Location : Gurgaon

About the company:
The company is changing the way cataloging is done across the Globe. Our vision is to empower the smallest of sellers, situated in the farthest of corners, to create superior product images and videos, without the need for any external professional help. Imagine 30M+ merchants shooting Product Images or Videos using their Smartphones, and then choosing Filters for Amazon, Asos, Airbnb, Doordash, etc to instantly compose High-Quality "tuned-in" product visuals, instantly. The company has built the world’s leading image editing AI software, to capture and process beautiful product images for online selling. We are also fortunate and proud to be backed by the biggest names in the investment community including the likes of Accel Partners, Angellist and prominent Founders and Internet company operators, who believe that there is an intelligent and efficient way of doing Digital Production than how the world operates currently.

Job Description :
- We are looking for a seasoned Computer Vision Engineer with AI/ML/CV and Deep Learning skills to
play a senior leadership role in our Product & Technology Research Team.
- You will be leading a team of CV researchers to build models that automatically transform millions of e
commerce, automobiles, food, real-estate ram images into processed final images.
- You will be responsible for researching the latest art of the possible in the field of computer vision,
designing the solution architecture for our offerings and lead the Computer Vision teams to build the core
algorithmic models & deploy them on Cloud Infrastructure.
- Working with the Data team to ensure your data pipelines are well set up and
models are being constantly trained and updated
- Working alongside product team to ensure that AI capabilities are built as democratized tools that
provides internal as well external stakeholders to innovate on top of it and make our customers
successful
- You will work closely with the Product & Engineering teams to convert the models into beautiful products
that will be used by thousands of Businesses everyday to transform their images and videos.

Job Requirements:
- Min 3+ years of work experience in Computer Vision with 5-10 years work experience overall
- BS/MS/ Phd degree in Computer Science, Engineering or a related subject from a ivy league institute
- Exposure on Deep Learning Techniques, TensorFlow/Pytorch
- Prior expertise on building Image processing applications using GANs, CNNs, Diffusion models
- Expertise with Image Processing Python libraries like OpenCV, etc.
- Good hands-on experience on Python, Flask or Django framework
- Authored publications at peer-reviewed AI conferences (e.g. NeurIPS, CVPR, ICML, ICLR,ICCV, ACL)
- Prior experience of managing teams and building large scale AI / CV projects is a big plus
- Great interpersonal and communication skills
- Critical thinker and problem-solving skills
Read more
eCommerce growth platform

eCommerce growth platform

Agency job
via Qrata by Revathi Satish
Mumbai, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore), Pune, Ahmedabad
3 - 9 yrs
₹12L - ₹35L / yr
skill iconDjango
skill iconPython
skill iconAmazon Web Services (AWS)
It is an eCommerce growth platform using AI and machine learning to help establish and grow online businesses across multiple channels and global markets. We use data-driven tools to optimize how products are advertised and listed across marketplaces – and handles all associated shipping, logistics, taxes, and compliance. Their business model is built on aligned incentives with no initial costs. They only makes money if and when customers’ products sell.
Our mission is to make e-commerce easy and accessible for everyone. We believe that all businesses should have the equal playing field in terms of resources to build and grow their online business. With our eCommerce tools and comprehensive platform, business owners can better understand, analyze and grow their business. Starting a business and making products is hard enough; selling products and growing the business shouldn’t be.

We’re a small team looking for passionate, execution-focused, self-starters to help us build the next generation eCommerce platform and equal the playing field for all. Our success depends on building teams who can challenge each other's assumptions with fresh perspectives. To that end, we don’t just accept differences – we celebrate them. If that sounds exciting to you, let’s talk!
We are expanding our Engineering team to India and building a stellar and diverse team composed of owners. We are looking for a backend engineer with a demonstrated track record of developing and maintaining production services, innovative thinking, and technical excellence. As a backend engineer, you will be responsible for building out the service layer that powers our frontend applications. You should have a solid understanding of software development lifecycle and software design principles. This is a great opportunity if you are looking for a huge impact at a small start-up with immense growth potential
What you will do?
 Create technical plans of projects assigned to you.
 Come up with well-structured solutions to ambiguous problems and implement them.
 Ship high-quality, well-tested, secure, and maintainable backend code.
 Provide technical direction on our various products and upcoming projects.
 Champion reliability and quality by using best practices in software engineering and modular design.
 Ensure all components are scalable, maintainable, and have in-built metrics instrumentation and monitoring
 Deliver an exceptional user experience to our customers. Put the customer first and have quality in mind.
 Own the full release cycle from development to deployment
What you will need?
 3+ Years of experience as a software engineer working on backend applications.
 Advanced knowledge of Python (preferably, the Django framework) and relational databases.
 Experience with agile, test-driven development, continuous integration, and automated testing.
 Experience with building, modifying, and extending API endpoints (REST or GraphQL) for data retrieval and persistence.
 Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
 Excellent verbal and written communication, teamwork, decision making and influencing skills.
 Experience with scrum or other agile software development methodology.
 Hustle. Thrives in an evolving, fast paced, ambiguous work environment
Bonus if you have
 Experience working in the eCommerce domain.
 Experience with AWS technologies like Elastic Beanstalk, Amplify, etc.
Read more
MNR Solutions

at MNR Solutions

15 recruiters
Garima Panthri
Posted by Garima Panthri
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
2 - 10 yrs
₹5L - ₹15L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+12 more

Job Title: Senior Software Engineer (Full Stack . Net)
Employment Type: Full-Time, Permanent
Position Location: Noida, UP
Reports to: Software Development Manager (IT Solutions Delivery)
Qualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, or a similar relevant field
Total Experience 2+ years
Working Model Work from Office

 

PRIMARY RESPONSIBILITIES
1. Responsible for the development and maintenance of enterprise-wide web applications using ASP.Net, C#, Angular, Typescript, HTML5, Bootstrap, Angular 7+ and CSS.
2. Responsible for participating in all stages of the development life cycle including requirements analysis, design, development, testing, and implementation.
3. Work with US business stakeholders to ensure requirements are being met
4. Should be adaptable to the US time zone whenever required to have meetings with onshore counterparts.
5. Good experience working on Agile teams and extensive familiarity with all Agile ceremonies.
6. Keeps current with new technologies and software methodologies related to the Microsoft software development platform.

 

KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum of 6+ years of experience in application development using C#, .NET, Web API, LINQ, asynchronous programming, AJAX, HTML, and CSS.

2. Minimum of 5+ years of experience developing back-end solutions using Microsoft SQL Server.
3. Minimum of 4+ years of experience with client-side technology (Angular 7+, TypeScript, and RXJS).
4. Experience working with Agile teams and familiarity with all Agile ceremonies and principles
5. Experience working with the following is preferred:
a. Front-end state models
b. GIT for source control
c. OAuth authentication and Azure Libraries
d. test-driven development and mocking frameworks
e. Dependency Injection/Inversion of Control
f. Azure DevOps for Continuous Integration and Continuous Delivery (CI/CD)
g. Microsoft Azure Service Bus
h. .Net Core
i. SQL Server 2016

Read more
Mobiloitte Technologies

at Mobiloitte Technologies

2 recruiters
Mobiloitte Technologies
Posted by Mobiloitte Technologies
Delhi
1 - 6 yrs
₹3L - ₹12L / yr
skill iconReact.js
react
Hooks
Functional components
Redux

Mobiloitte is a Premier, Full Service Software Development Company for Blockchain, IoT, Artificial Intelligence, BOTS, Mobile, and Web Development with a special focus on Timeliness, Security, Scale, and Performance. Our teams have worked across the industries and verticals while servicing more than 5000 projects so far. This rich experience with global clientele and varied technology landscape has shaped us into a winning team with a magic sauce of EXPERIENCE-EXUBERANCE-EXPERTISE combined and enables us to provide top-notch services and solutions.


Job Title:   React. JS Developer

Reports to:  Project Lead

Experience:  2-5 Years

Company Name: Mobiloitte.

Website: http://mobiloitte.com/" target="_blank">mobiloitte.com

Location:    New Delhi

Qualifications:  B.E/B.Tech/MCA


Roles & Responsibilities


  • Understanding requirements & functional specifications

  • Should be able to translate mockups and wireframes into mobile app and web design

  • Use React to develop next generation web user interfaces

  • You will collaborate with end users/cross-functional teams to determine needs, craft solutions, and improve results

  • Write unit and UI tests to identify malfunctions

 

Desired Candidate Profile:


  • Experience working with react.js, redux, or related frameworks

  • HTML5, CSS3, JavaScript and JS frameworks - React

  • Responsive / Adaptive Web Design

  • User Interface Development with JavaScript, SASS

  • Hands on experience on Android, iOS platforms in creating Hybrid / Native applications

  • Experience using 3rd party APIs (Facebook, Twitter, Google Maps, etc.)

  • Apps in the Google Play Store or Apple App Store

  • Ability to implement designs and functionality provided by UI/UX designers

  • Deep understanding of version control (Git, BitBucket, TFS, Visual Studio Online, etc.

  • Preferred understanding of the Node.js based tooling like Webpack, NPM, Babel, ExpressJS, etc

  • Must have excellent interpersonal, verbal and written communication skills

Read more
BigStep Technologies Pvt Ltd

at BigStep Technologies Pvt Ltd

1 video
3 recruiters
Pratishtha Thakur
Posted by Pratishtha Thakur
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 7 yrs
₹5L - ₹18L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress

Desired candidates must have 2-7 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.


Roles and responsibilities:

  • Responsible for understanding functional and business requirements and translate them into effective code
  • Provide support till deployment of code into production.
  • Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
  • Implement solutions as per the pre-defined framework /guidelines and adherence to processes
  • Finding an optimal solution for the problem statement
  • Conduct peer code review.

What candidate should know about:

  • Excellent hands-on experience with Node.Js, Express.Js, JavaScript
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
  • Ability to build REST services, Authentications, MVC applications
  • Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
  • Experience with Elastic Search, Redis.
  • Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
  • Self-learning abilities are required
  • Familiarity with upcoming new technologies is a strong plus
Read more
IT Company

IT Company

Agency job
via Volibits by Manasi D
Mumbai/Pune/Bangalore/Noida/Chennai/Hyderabad
3 - 10 yrs
₹2L - ₹12L / yr
Oracle EBS
Oracle SCM
Supply Chain Management (SCM)
Order management
Finance

Job location: Mumbai/Pune/Bangalore/Noida/Chennai/Hyderabad 

Experience- 3 to 10 years 

Skill: Oracle EBS SCM Functional 

NP – Immediate to 30 days max   

 

       Mandatory Modules: Inventory, Purchase Order, Order Management. 

       Skill: Oracle Supply Chain Management Functional Consultant 

       Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice. 

       Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology. 

       Expertise in Modules OM, Purchasing, Inventory.  

       Industry experience in Supply Chain Industry will be an added advantage. 

       Ready to work in Shifts by rotation if required. 

Read more
Whitehat JR

Whitehat JR

Agency job
via Sanguine Global by Nabadeepa Acharjee
Bengaluru (Bangalore), Mumbai, Delhi
4 - 8 yrs
₹20L - ₹30L / yr
Project Management
IT project management
Project Manager
Product Management
Team Management
+5 more

We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.

 

Responsibilities:

  • Create clear requirement documents for both new projects and changes on existing technical projects
  • Identify business risks and points of failure in ongoing projects
  • Plan and manage releases with all the system providers
  • Troubleshoot any system failures on current projects

 

Requirements:

  • Candidate must be from IIT.
  • Candidate must have knowledge on Agile and Scrum.
  • 4+ Years of total experience with atleast 2+ years in project management
  • Understanding of data pipelines.
  • Prior experience or knowledge on IT/Telephony Systems
  • Excellent interpersonal and communication skills.
  • Ability to multitask - excellent planning and time management skills
  • Excellent leadership abilities.
Read more
AXS Solutions and Consulting Pvt.Ltd.
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹1L - ₹2L / yr
English Proficiency
Fluency
kannada language
one of the leading MNC is hiring for customer care executive process
EXPERIENCE: 0 - 1 ( Freshers are highly preferrable)
Freshers with any graduation in any stream can apply for this job
Two Rotational weekoff will be provided
JOB LOCATION: Gurgaon
SKILLS REQUIRED : kannada and English language
candidates must have fluency in both the languages
Work from home untill pandemic situation gets over
candidates should go to office for 10 - 15 days to attend thier training
candidates are highly preferred only from delhi and gurgaon location only
Read more
SpotDraft

at SpotDraft

4 recruiters
Madhav Bhagat
Posted by Madhav Bhagat
NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹2L - ₹5L / yr
Software Testing (QA)
Test Planning
Performance Testing
Load Testing
Stress Testing
+1 more
We are looking for a Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. Desired Experience: 2 years of experience with coding using JAVA, HTML5, DB2, XML 2 years of experience with web security technology 2 years of experience with software QA tools and processes
Read more
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