11+ SOP Jobs in Delhi, NCR and Gurgaon | SOP Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Job Summary: We are seeking a skilled Project Manager to lead and coordinate projects from initiation through to completion. The ideal candidate will have strong leadership and communication skills, with a proven ability to manage resources, timelines, and budgets effectively.

Key Responsibilities:

• Project Planning: Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
• Team Leadership: Lead project teams, providing direction, support, and motivation to ensure successful project execution.
• Communication: Serve as the primary point of contact for stakeholders, ensuring consistent communication regarding project status, risks, and changes.
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.
• Budget Management: Monitor project budgets, ensuring that resources are allocated efficiently and that the project remains within financial constraints.
• Quality Assurance: Ensure that all project deliverables meet the required quality standards and client expectations.
• Progress Tracking: Utilize project management tools to track progress, manage schedules, and report on project performance.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders, clients, and team members to ensure project success.

Qualifications:

• Bachelor’s degree in [relevant field, e.g., Business Administration, Project Management, etc.].
• Minimum 3 years of experience in project management or a related field.
• Proficiency in project management software (e.g., Asana, Trello, Microsoft Project).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• PMP certification or equivalent is a plus.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.

Preferred Skills:

• Experience in [specific industry or domain].
• Familiarity with Agile methodologies.
• Strong analytical and problem-solving skills.

Job Title: Senior Software Engineer (Full Stack . Net)
Employment Type: Full-Time, Permanent
Position Location: Noida, UP
Reports to: Software Development Manager (IT Solutions Delivery)
Qualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, or a similar relevant field
Total Experience 2+ years
Working Model Work from Office

PRIMARY RESPONSIBILITIES
1. Responsible for the development and maintenance of enterprise-wide web applications using ASP.Net, C#, Angular, Typescript, HTML5, Bootstrap, Angular 7+ and CSS.
2. Responsible for participating in all stages of the development life cycle including requirements analysis, design, development, testing, and implementation.
3. Work with US business stakeholders to ensure requirements are being met
4. Should be adaptable to the US time zone whenever required to have meetings with onshore counterparts.
5. Good experience working on Agile teams and extensive familiarity with all Agile ceremonies.
6. Keeps current with new technologies and software methodologies related to the Microsoft software development platform.

KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum of 6+ years of experience in application development using C#, .NET, Web API, LINQ, asynchronous programming, AJAX, HTML, and CSS.

2. Minimum of 5+ years of experience developing back-end solutions using Microsoft SQL Server.
3. Minimum of 4+ years of experience with client-side technology (Angular 7+, TypeScript, and RXJS).
4. Experience working with Agile teams and familiarity with all Agile ceremonies and principles
5. Experience working with the following is preferred:
a. Front-end state models
b. GIT for source control
c. OAuth authentication and Azure Libraries
d. test-driven development and mocking frameworks
e. Dependency Injection/Inversion of Control
f. Azure DevOps for Continuous Integration and Continuous Delivery (CI/CD)
g. Microsoft Azure Service Bus
h. .Net Core
i. SQL Server 2016

Mobiloitte is a Premier, Full Service Software Development Company for Blockchain, IoT, Artificial Intelligence, BOTS, Mobile, and Web Development with a special focus on Timeliness, Security, Scale, and Performance. Our teams have worked across the industries and verticals while servicing more than 5000 projects so far. This rich experience with global clientele and varied technology landscape has shaped us into a winning team with a magic sauce of EXPERIENCE-EXUBERANCE-EXPERTISE combined and enables us to provide top-notch services and solutions.

Job Title:   React. JS Developer

Reports to:  Project Lead

Experience:  2-5 Years

Company Name: Mobiloitte.

Website: http://mobiloitte.com/" target="_blank">mobiloitte.com

Location:    New Delhi

Qualifications:  B.E/B.Tech/MCA

Roles & Responsibilities

• Understanding requirements & functional specifications

• Should be able to translate mockups and wireframes into mobile app and web design

• Use React to develop next generation web user interfaces

• You will collaborate with end users/cross-functional teams to determine needs, craft solutions, and improve results

• Write unit and UI tests to identify malfunctions

Desired Candidate Profile:

• Experience working with react.js, redux, or related frameworks

• HTML5, CSS3, JavaScript and JS frameworks - React

• Responsive / Adaptive Web Design

• User Interface Development with JavaScript, SASS

• Hands on experience on Android, iOS platforms in creating Hybrid / Native applications

• Experience using 3rd party APIs (Facebook, Twitter, Google Maps, etc.)

• Apps in the Google Play Store or Apple App Store

• Ability to implement designs and functionality provided by UI/UX designers

• Deep understanding of version control (Git, BitBucket, TFS, Visual Studio Online, etc.

• Preferred understanding of the Node.js based tooling like Webpack, NPM, Babel, ExpressJS, etc

• Must have excellent interpersonal, verbal and written communication skills

Desired candidates must have 2-7 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Job location: Mumbai/Pune/Bangalore/Noida/Chennai/Hyderabad 

Experience- 3 to 10 years 

Skill: Oracle EBS SCM Functional 

NP – Immediate to 30 days max   

•       Mandatory Modules: Inventory, Purchase Order, Order Management. 

•       Skill: Oracle Supply Chain Management Functional Consultant 

•       Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice. 

•       Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology. 

•       Expertise in Modules OM, Purchasing, Inventory.  

•       Industry experience in Supply Chain Industry will be an added advantage. 

•       Ready to work in Shifts by rotation if required. 

We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.

Responsibilities:

• Create clear requirement documents for both new projects and changes on existing technical projects
• Identify business risks and points of failure in ongoing projects
• Plan and manage releases with all the system providers
• Troubleshoot any system failures on current projects

Requirements:

• Candidate must be from IIT.
• Candidate must have knowledge on Agile and Scrum.
• 4+ Years of total experience with atleast 2+ years in project management
• Understanding of data pipelines.
• Prior experience or knowledge on IT/Telephony Systems
• Excellent interpersonal and communication skills.
• Ability to multitask - excellent planning and time management skills
• Excellent leadership abilities.