11+ SOP Jobs in Chennai | SOP Job openings in Chennai

We are hiring an L1 IT Support Engineer with 2–3 years of experience in desktop/helpdesk support to provide first-level technical assistance across end-user systems, cloud, and enterprise IT environments.

Key Responsibilities

• Troubleshoot Windows OS and Office 365 issues (Outlook, Teams, OneDrive)
• Manage Active Directory tasks: password resets, access/user management
• Install/configure laptops, desktops, printers, and software
• Perform basic network troubleshooting (Wi-Fi, VPN, DNS, DHCP)
• Support AWS CloudWatch alerts and basic Linux troubleshooting
• Handle patching, RCA, documentation, and SOP updates
• Manage tickets in ServiceNow/Jira and meet SLA timelines
• Support onboarding/offboarding and escalate complex issues to L2

Required Skills

• 2–3 years in IT Support / Helpdesk / Desktop Support
• Strong in Windows 10/11, Office 365, Active Directory
• Basic exposure to AWS / CloudWatch and Linux/Unix
• Familiarity with ServiceNow/Jira, ITIL/SLA processes
• Knowledge of SIP/VoIP basics is a plus
• Strong communication and troubleshooting skills

Job description

Position - Video Editor

Exp - 0-3 years (Freshers are most Welcome! )

Job Type - Full Time

Location - Ambattur, Chennai

Summary

The Video Editor primarily focuses on editing short-form video content such as Instagram reels, YouTube shorts, and TikTok clips. This role supports the senior video team with long-form video editing, ensuring engaging, well-polished videos aligned with content strategies.

Formats: YouTube Videos, Shorts and Reel formats, Social Media content.

Key Responsibilities

• Short-Form Video Editing
• Edit and assemble reels, shorts, and other short video formats tailored for social media platforms.
• Apply subtitles, sound effects, motion graphics, and filters to enhance engagement.
• Support for Long-Form Content
• Assist the senior video editor in cutting, sequencing, and refining long-form videos such as YouTube content.
• Prepare rough cuts and incorporate feedback for final versions.
• Asset Management
• Organize raw footage, sound files, and final exports in an efficient file system.
• Ensure all video files are correctly named, stored, and backed up.
• Collaboration
• Work closely with motion graphic designers to integrate animated elements smoothly into videos.
• Coordinate with content creators and social media teams to align edits with messaging and trends.
• Trend Awareness & Continuous Learning
• Stay updated on video editing software features and social media video trends.
• Explore creative editing techniques and new tools to improve video appeal.
• Quality & Deadline Management
• Deliver high-quality videos within set deadlines, maintaining brand standards.
• Troubleshoot and resolve technical issues during editing.

General Responsibilities

Escalation & Clarity

• Flag any unclear content, controversial ideas, or doubtful information, messages, queries to the Project Head before proceeding.
• When unsure about any matter, seek clarification instead of making assumptions.

Team Support & Flexibility

• Support the team in the absence of other members and assist with cross-functional tasks when needed.
• Perform any additional tasks assigned by the Team Leader, Project Head, or Management to ensure timely completion and overall project success.

Confidentiality & Information Sharing

• Share information only with relevant internal team members.
• Do not disclose confidential or unauthorized details under any circumstance.
• Follow communication and file-sharing protocols as directed.

Professionalism & Accountability

• Collaborate respectfully and professionally with all internal and external stakeholders.
• Take ownership of assigned tasks and ensure their timely and quality completion.
• Adhere to company policies, guidelines, and procedures at all times.

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Role Proficiency:

Performs tests in strict compliance independently guides other testers and assists test leads

Additional Comments:

Position Title: - Automation + Manual Tester Primary

Skills: Playwright, xUnit, Allure Report, Page Object Model, .Net, C#, Database Queries

Secondary Skills: GIT, JIRA, Manual Testing Experience: 4 to 5 years ESSENTIAL FUNCTIONS AND

BASIC DUTIES

1. Leadership in Automation Strategy: o Assess the feasibility and scope of automation efforts to ensure they align with project timelines and requirements. o Identify opportunities for process improvements and automation within the software development life cycle (SDLC).

2. Automation Test Framework Development: o Design, develop, and implement reusable test automation frameworks for various testing phases (unit, integration, functional, performance, etc.). o Ensure the automation frameworks integrate well with CI/CD pipelines and other development tools. o Maintain and optimize test automation scripts and frameworks for continuous improvements.

3. Team Management: o Lead and mentor a team of automation engineers, ensuring they follow best practices, writing efficient test scripts, and developing scalable automation solutions. o Conduct regular performance evaluations and provide constructive feedback. o Facilitate knowledge-sharing sessions within the team.

4. Collaboration with Cross-functional Teams: o Work closely with development, QA, and operations teams to ensure proper implementation of automated testing and automation practices. o Collaborate with business analysts, product owners, and project managers to understand business requirements and translate them into automated test cases.

5. Continuous Integration & Delivery (CI/CD): o Ensure that automated tests are integrated into the CI/CD pipelines to facilitate continuous testing. o Identify and resolve issues related to the automation processes within the CI/CD pipeline.

6. Test Planning and Estimation: o Contribute to the test planning phase by identifying key automation opportunities. o Estimate effort and time required for automating test cases and other automation tasks.

7. Test Reporting and Metrics: o Monitor automation test results and generate detailed reports on test coverage, defects, and progress. o Analyze test results to identify trends, bottlenecks, or issues in the automation process and make necessary improvements.

8. Automation Tools Management: o Evaluate, select, and manage automation tools and technologies that best meet the needs of the project. o Ensure that the automation tools used align with the overall project requirements and help to achieve optimal efficiency.

9. Test Environment and Data Management: o Work on setting up and maintaining the test environments needed for automation. o Ensure automation scripts work across multiple environments, including staging, testing, and production environments.

10. Risk Management & Issue Resolution:

• Proactively identify risks associated with the automation efforts and provide solutions or mitigation strategies.

• Troubleshoot issues in the automation scripts, framework, and infrastructure to ensure minimal downtime and quick issue resolution.

11. Develop and Maintain Automated Tests: Write and maintain automated scripts for different testing levels, including regression, functional, and integration tests.

12. Bug Identification and Tracking: Report, track, and manage defects identified through automation testing to ensure quick resolution.

13. Improve Test Coverage: Identify gaps in test coverage and develop additional test scripts to improve test comprehensiveness. 14. Automation Documentation: Create and maintain detailed documentation for test automation processes, scripts, and frameworks.

15. Quality Assurance: Ensure that all automated testing activities meet the quality standards, contributing to delivering a high-quality software product.

16. Stakeholder Communication: Regularly update project stakeholders about automation progress, risks, and areas for improvement.

REQUIRED KNOWLEDGE

1. Automation Tools Expertise: Proficiency in tools like Playwright, Allure reports and integration with CI/CD pipelines.

2. Programming Languages: Strong knowledge of languages such as .NET and test frameworks like xUnit.

3. Version Control: Experience using Git for script management and collaboration.

4. Test Automation Frameworks: Ability to design scalable, reusable frameworks for different types of tests (functional, integration, etc.).

5. Leadership and Mentoring: Lead and mentor automation teams, ensuring adherence to best practices and continuous improvement.

6. Problem-Solving: Strong troubleshooting and analytical skills to identify and resolve automation issues quickly.

7. Collaboration and Communication: Excellent communication skills for working with cross-functional teams and presenting test results.

8. Time Management: Ability to estimate, prioritize, and manage automation tasks to meet project deadlines.

9. Quality Focus: Strong commitment to improving software quality, test coverage, and automation efficiency.

Skills: xUnit, Allure report, Playwright, C#

Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.

Job Description:

Designation: Store Sales & Customer Support - Executive (Female)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills:

• English communication skills - Oral, Telephonic and Written.
• Pleasant and sweet temperament.
• Systematic follow ups with customers.
• 0-2 Years of experienced candidates can apply.
• Retail experience is an added advantage.

Location: Chennai

Website: www.avishya.com

Job Summary:

We are seeking a passionate and energetic Fashion Assistant to support our brand and design teams across various functions including styling, trend research, product development, and campaign coordination. This role is ideal for someone who understands contemporary fashion, follows global trends, and is eager to grow within a fast-paced retail and lifestyle environment.

Key Responsibilities:

• Assist in product styling and coordination for lookbooks, catalog shoots, and e-commerce platforms.
• Coordinate with buying, merchandising, and marketing teams for sample tracking, approvals, and visual consistency.
• Track competitor trends, pricing strategies, and category-wise product offerings.
• Prepare presentation decks, swatch files, and styling concepts for seasonal launches.

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

5-9 years of experience in SAP CAR- Local Candidate 

Position Responsibilities:

You will co-ordinate and take the role of a Support consultant and support applications in your area of responsibility i.e, Retail – SAP CAR

You will contribute to the success of the implementation by applying knowledge of

POS Interfaces with CAR

CAR Inbound and Outbound Interfaces

Promotion Management in CAR along with OPP

SLT Data Setup between CAR and ECC

UDF/DDF Engines in CAR

CAR RDS Setup

Position Requirements / Minimum qualifications:

BE/B.Tech or equivalent and above degree in Computer Science or a related field.

5-9 years of experience in SAP CAR

Good experience on supporting the SAP CAR landscape

Minimum 2 end-to-end implementation of SAP CAR

Exposure to POS DTA, Integration of CAR with different systems

Preferably experienced in S4 HANA Implementation.

• Chennai – L2 support – on shifts (morning and afternoon) 2 days a week from office
• Retail exp.
• SAP CAR
• POS DTA
• 3 integration layers – Idoc is mandatory
• Immediate
• 1 round of interview

Job description

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence.

Key Skills

• Keyword research
• On-page keyword targeting
• Knowledge of WordPress
• SEMrush, keyword tool.io, ahref’s
• Google analytics
• Google webmaster
• Generating Sitemap of website
• Indexing the website on various search engines
• Microsoft Excel
• Yoast SEO
• Advanced Link building skills required ( Guest Blogging, Skyscraper Technique, relationship-based Link Building, Broken Link Building.)
• Good in writing and editing contents

Roles & Responsibilities

• On-page SEO optimization
• Off-page SEO (Link Building Backlinks)
• Social media marketing
• Checking & removing Duplicate content
• Formatting of content for better ranking
• Email marketing
• Running Facebook ads
• Running Google PPC, Display & remarking campaigns

Qualifications

• Excellent understanding of digital marketing concepts
• Experience with business to customer social media and content generation
• Strong creative and analytical skills

• Design, develop and manage multiple secure and reliable web applications that process and manage transactions.
• Collaborate with UI/UX and Research teams to further improve current systems.
• Adapt technical trends in web applications to support product quality.
• Manage product compatibility across devices.
• Create peer learnings for team members and build context for new team mates
• Help with building the company's tech team and iterating on the hiring framework.
• Provide regular feedback to your team (peers and managers) to ensure continuous improvement.
• Keeping abreast with the latest technologies and working on your skills regularly.

Skills & Requirements

• At least 1 year of experience working in frontend for desktop and mobile web.
• Hands-on experience with HTML, CSS, and JavaScript plus experience with a modern framework (ReactJS is preferred).
• Well-versed in other non-vanilla languages (ex. TypeScript)
• Understanding of GraphQL APIs.
• Possess a deep understanding of basic security aspects on the frontend and how to mitigate them
• Deep understanding of web technologies in various mobile systems
• Have empathy for the users you build for

Good to have

• Experience in the fintech industry
• Experience working with cybersecurity and compliance