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Financial Services Industry

Financial Services Industry

Agency job
via Peak Hire Solutions by Dharati Thakkar
Pune
5 - 10 yrs
₹6L - ₹8L / yr
Operations management
Genesys
Avaya
DMS
Internal audit
+3 more

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.


KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

  • Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
  • Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
  • Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.


Performance Optimization & Analytics:

  • Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
  • Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.


Compliance & Governance:

  • Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
  • Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
  • Maintain robust documentation of campaign changes, SOP updates, and version logs.


Cross-Functional Coordination:

  • Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
  • Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
  • Partner with Quality and Policy teams to align operational execution with business rules.
  • Coordinate with MIS teams for data validation and report automation.


Reporting & Governance:

  • Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
  • Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
  • Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.


IDEAL CANDIDATE:

Domain & Technical Expertise:

  • Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
  • Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
  • In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
  • Working knowledge of CRM systems, CTI integrations, and lead management platforms.


Analytical & Reporting Skills:

  • Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
  • SQL proficiency preferred for data extraction, query building, and troubleshooting.
  • Ability to interpret large data sets and convert findings into actionable insights.


Execution & Problem-Solving Skills:

  • Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
  • High execution discipline with the ability to manage multiple campaigns simultaneously.
  • Strong decision-making capabilities under operational pressure.


Communication & Stakeholder Management:

  • Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
  • Strong documentation, reporting, and presentation skills.
  • Ability to translate analytical findings into business-friendly recommendations.


Eligibility-

  • Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
  • Must have completed minimum tenure requirements as defined by HR.
  • No active performance improvement plan or disciplinary action.
  • Consistent performance ratings and adherence to compliance norms.


PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Read more
Highfly Sourcing

at Highfly Sourcing

2 candid answers
Highfly Hr
Posted by Highfly Hr
Dubai, Dublin, Ireland, Singapore, Malaysia, Denmark, New Zealand, Augsburg, Germany, Qatar, Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad
1 - 10 yrs
₹15L - ₹25L / yr
Inventory Management
Adaptability
Communication Skills
Negotiation
Supply Chain Management (SCM)
+3 more

We are looking for a detail-oriented and proactive Logistics Executive to manage and coordinate the movement, storage, and distribution of goods. The ideal candidate will ensure timely deliveries, optimize logistics operations, and maintain cost efficiency while upholding quality and compliance standards.

Key Responsibilities:

  • Plan, coordinate, and monitor logistics operations including transportation, warehousing, and inventory management.
  • Ensure timely dispatch and delivery of goods as per schedule.
  • Negotiate with transporters, freight forwarders, and vendors to optimize cost and efficiency.
  • Maintain accurate records of shipments, stock levels, and related documentation.
  • Coordinate with internal teams (sales, procurement, production, etc.) to align supply chain processes.
  • Track shipments and proactively resolve issues related to delays, damages, or discrepancies.
  • Ensure compliance with company policies, legal regulations, and safety standards.
  • Prepare daily/weekly/monthly logistics reports for management review.
  • Suggest process improvements to enhance efficiency and reduce costs.

Qualifications & Skills:

  • Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
  • 1–3 years of experience in logistics, supply chain, or warehouse management (freshers with internships may also be considered).
  • Knowledge of logistics software, ERP systems, and MS Office (Excel proficiency is a must).
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail with good organizational skills.


Read more
Transportation, Logistics, Supply Chain and Storage

Transportation, Logistics, Supply Chain and Storage

Agency job
via Qrata by Blessy Fernandes
Gurugram, Pune
5 - 9 yrs
₹20L - ₹38L / yr
skill iconJava
skill iconReact.js
skill iconAngular (2+)
skill iconJavascript
skill iconAngularJS (1.x)
+5 more

Responsibilities:

Work with development teams and product managers to ideate software solutions.

Design client-side and server-side architecture.

Build the front-end of applications through appealing visual design.

Develop and manage well-functioning databases and applications.

Write effective APIs.

Testsoftware to ensure responsiveness and efficiency.

Troubleshoot, debug and upgrade software.

Create security and data protection settings.

Build features and applications with a mobile responsive design.

Write technical documentation.


Current Stack:

Backend: Spring (JAVA), Spring Boot, Laravel (PHP), MySQL, NoSQL, NGINXPlus.

2 Frontend: Angular 5+ Ngrx/store5

Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Pusher.io (WebSockets), Filestack, Postmark app,

4 Tools: Postman app, JIRA

Rest APIs, Microservices, Agile, Oauth, Message Queue, Git


You are where our search ends, if you hold:

6 years proven experience as a Full Stack Developer or similar role.

Experience working with service-oriented architectures and web-based solutions.

Familiarity with common stacks.

Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).

Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).

Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache) and UI/UX design.

Experience working on Agile processes (Scrum, Kanban).

Experience working on the AWS technologies.

Excellent communication and teamwork skills

Great attention to detail.

Organizationalskills.

An analytical mind.

Degree in B. tech/BE.


Note - Candidates Should have scored 60% and above in their graduation.

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QED42

at QED42

5 recruiters
Supriya Kambale
Posted by Supriya Kambale
Pune
4 - 7 yrs
₹9L - ₹15L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconReact Native

Company Description

We are a leading technology and design company that stays ahead of the curve, with over a decade of experience and 400+ successful projects, we offer business-to-business solutions that create engaging digital experiences for large enterprises across industries. Our solutions are built on development expertise, design thinking, and innovative technologies. We follow an agile methodology to deliver exceptional user experiences. Our creative solutions not only look amazing but also produce measurable results.

Our team of experts in development, design, and technology possess diverse skill sets, including UX/UI design, quality engineering, JavaScript frameworks, content strategy, branding, AI and machine learning, and product engineering.

We believe in the pursuit of excellence, building strong partnerships, taking ownership of our work, and embracing feedback every step of the way. We prioritize the personal and professional success and well-being of our team members, and our culture is centered around purposefully connecting design, code, and people to make a meaningful impact across the world 🌎


Join us https://www.qed42.com/careers

 

Job Description

What you will be doing :

  • Building high-performance mobile apps with React Native.
  • Responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
  • Building a product that is a highly collaborative effort
  • Collaborate with cross-functional teams (.e.g. Backend, Product Manager and UX Designer) to define design and ship new features
  • Mentor other developers
  • Ensure the performance, quality and responsiveness of the applications

What we are looking for:

  • 4-7 years of relevant experience in React-Native
  • Hands-on experience in the full life cycle of Android or iOS application development and
  • Hand on experience in React-Native.
  • Experience with third-party libraries and APIs.
  • Hands-on experience of creating mobile app GUI
  • Strong knowledge of product development life cycle and mobile app deployments
  • Knowledge of version control (Git) and coding best practices
  • Minimum 2 Live mobile applications on Playstore to showcase.

Qualifications

  • UG: BCA in Computers, B.Tech/B.E or any relevant specialization
  • PG: MCA, M.Tech

Additional Information

What you will get:

  • An open and collaborative work environment where you will be respected, challenged, and valued for your merits.
  • Strong leadership and mentorship, a clear career path, and a supportive environment.
  • A company that is proud of the quality of its work and invested in your personal development & well-being.
  • A team that respects openness, does its job well, values customers, and plays fairly.
  • Individuals who are fun to work with are invested in each other's growth and take their values seriously.
  • Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
  • Competitive salary, incentives, insurance, and other perks.
  • An online portfolio showing multi-platform, standout work.


Read more
TechSurvi Pvt Ltd
PRIYANKA BHISE
Posted by PRIYANKA BHISE
Pune
1 - 3 yrs
₹3L - ₹5L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+7 more

 Strong experience in front-end design and development minimum 3+ Year to implement responsive, robust/secure, user-friendly/functional, network -sensitive web applications.  Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.  Experience with modern frameworks such as Nodejs, AngularJS Express  Experience in building API and WebSockets for client-server communication with security considerations.  Experience with server-side.  Experience with web services API integration (Rest, JSON, XML).  Ability to understand requirements and map to technical implementation.  Strong knowledge of best practices and modern web design trends is necessary.  Excel at rapid prototyping and at writing good code.  Experience with modern version control.  (GIT or BitBucket).  Experience with testing/debugging in multiple platforms.  Experience with HTML CSS frameworks such as bootstrap.  Understanding of general user experience and UI design principles.  Agile methodologies.  Self-motivated, thinking up and executing own ideas. 


Desired Candidate Profile Below are the qualifications and skills that are expedcte of a full-stack developer:



 Bachelor’s degree in computer science, engineering, or a related technical field  Excellent knowledge of front-end web programming languages, such as HTML, CSS, JavaScript, and AngularJS, with ability to render server-side and client-side content  A working knowledge of shopify app development with technologies, Node, Javascript, React, HTML, CSS3, AWS etc and MongoDB or relevant databases.  Familiarity with common programming design patterns and best practices  Experience with common web development tools and services, such as version control software, package managers, and CI/CD pipelines  Excellent written and verbal communication skills  Expert in JavaScript, DOM, CSS3 and HTML

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RevBoosters

at RevBoosters

3 recruiters
Shynu Shaji
Posted by Shynu Shaji
Pune
0 - 1 yrs
₹2L - ₹3L / yr
Client Management
Market Research
cold calling
B2B sales

RevBoosters is a data-centric, service-based company that helps businesses to harness the power of marketplaces like Amazon, Flipkart to grow their businesses using the concepts of Digital Marketing.

Services to clients are done by using techniques of performance marketing -  PPC.

RevBoosters has a lot of success stories with helping businesses grow in the Indian market and markets in the United States of America.


About the role:

RevBoosters is looking to hire interested and driven candidates with excellent research skills to focus on growing the business by supporting the business development team in increasing the reach of the company to more sellers/business owners/brand owners, partner agencies and CMOs in the Indian and international markets.


Candidate requirements:

  • A graduate degree with 0 - 1 years of experience.
  • Excellent written and verbal communication skills.
  • Curiosity to learn more about digital marketing, e-commerce, marketplaces, retail and other concepts that are closely related to the domain of business operations.
  • Highly proficient in researching solutions and business development.
  • Excellent problem-solving capabilities.
  • Basic knowledge of tools like MS Office, G Suite.
  • Candidates aspiring to have a career in business consulting are the best fit for this role.


Job responsibilities:

  • Get a thorough understanding of the company, its services, target market and domain of operation.
  • Research, research, research and more research of the business opportunities, viable income streams, target market and domain of operation.
  • Identify new business opportunities by connecting with potential clients over social media or by the process of cold calling.
  • Fill up the sales pipeline by generating a fixed number of leads on a monthly basis.
  • Complete targets of setting up calls with the senior business development team and the clients.
  • Assist the senior members of the business development team to organize and closing deals with potential clients.
  • Develop and improve marketing and sales collaterals that will help the business development team close more deals.
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines.


What’s in it for the candidates:

  • A chance to work with a determined, enthusiastic, fun-loving and creative team that comprises the best minds in the country.
  • Exposure to various concepts of digital marketing and in-depth understanding of each concept and its career growth potential.
  • A chance to interact with industry leaders, business owners and achievers only to be inspired by each and every story that comes with them.
  • A clear shot to prove yourself to be worthy of handling additional responsibilities with accelerated growth promotions.
  • A chance to explore international markets that can help set up additional business opportunities.
Read more
KG Information Systems Private Limited
Abdul Rahman
Posted by Abdul Rahman
Bengaluru (Bangalore), Chennai, Pune, Hyderabad, Thiruvananthapuram
3 - 8 yrs
₹5L - ₹10L / yr
Automotive
Verification and validation
CAN
Canoe
Embedded C

Automotive Embedded Developer

Experience: 3-8 Years
Location: Bangalore, Hyderabad, Chennai, Pune, Thiruvananthapuram, Calicut
Company: Tata Elxsi

Skills : Embedded C, CAN Protocol, Vector Tools, Aspice. Design and Development of ECU 

Read more
Tech - Soul Technologies

at Tech - Soul Technologies

2 recruiters
Parimita Neog
Posted by Parimita Neog
Pune
3 - 7 yrs
₹5L - ₹30L / yr
skill iconPHP
skill iconLaravel
Yii
MySQL
skill iconJavascript
+1 more
Analyzing the client requirements & functional specification
• Good in Design (Design Pattern), Drupal/Symfony / Laravel /YII Framework, Javascript, AJAX
• Experience on YII Framework.
• Converting customer specifications to web application using Open Source PHP, Mysql, Ajax, Java Script.
• Manage complete Life Cycle of Web Application
• Manage Project Schedule and Team to produce highest quality result on Time.
• Manage & Upload Sites on Live Server
What we expect from you is: • Write clean, well-designed code. • Produce detailed specifications. • Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality. • Contribute in all phases of the development lifecycle. • Follow industry best practices. • Develop and deploy new features to facilitate related procedures and tools if necessary.
Read more
CMM Level 5 Company - Permanent Opportunity

CMM Level 5 Company - Permanent Opportunity

Agency job
via Volibits by Hima Bindu
Bengaluru (Bangalore), Pune, Hyderabad, Mumbai
8 - 10 yrs
₹8L - ₹35L / yr
skill iconJava
J2EE
Spring
EJB
Agile/Scrum
+2 more

Primary duties and responsibilities include:

·         Candidate should be able to work independently with client and should possess excellent written and verbal communication skills.

·         Work closely with experienced integration, frontend, or backend development teams

·         Contribute to estimation and scoping of projects

·         Work on presales environment for checking feasibilities for customer requirement.


Required Experience

·         Bachelor’s degree in Computer Science, or equivalent work experience

·         8 to 10 years of programming experience—preferably with Java 8+, and other tool support

·         5 years of Java # 6 experience

·         Should have experience in executing project independently.

·         Demonstrated ability of Design Patterns and to write efficient, reusable rest services and libraries

·         Experience with agile software development methodologies and software development best practices, pair programming and CI/CD

·         Excellent written and verbal communication skills

·         Excellent analytical skills for solution building of customer requirements.

·         Good knowledge of datastores (RDBMS, Oracle, SQL)

·         Must have in depth understanding of the L1, L2, L3 support environment.

·         Experience in Java, JavaScript, CSS, HTML, XML and other web technologies

·         Strong understanding of network OS and system configurations.

·         Familiarization with OSLC and REST APIs

·         Ability to successfully lead offshore development teams and work in global delivery model- US, India, Germany

·         Knowledge of LDAP

·         Experience with Microsoft Office products- Word, Excel, Powerpoint

·         Experience with other Requirements Management Tools (Polarion, PTC Integrity) will be a value add

Preferred Experience

·         Understanding of high-availability, fault-tolerant, scalable, distributed systems

·         Working knowledge of iText 7, OpenFeign, RabbitMQ/JMS, Mockito and jUnit/nUnit, Spring Cloud


Salary is not constriant. Candidate should have interest to new things.

Read more
Saama Technologies

at Saama Technologies

6 recruiters
Vaibhav Karpe
Posted by Vaibhav Karpe
Pune
4 - 6 yrs
₹7L - ₹10L / yr
Informatica PowerCenter
MySQL
skill iconData Analytics
Job Description Individuals should have - Good hands on experience of ETL development on tools like Informatica - Good experience in Informatica ETL and Workflow development- Good experience writing complex SQL and doing data analysis- Experience with Oracle SQL and PL/SQL- Experience with Stored Procedures - Good SQL experience & knowledge- Good Experience on UNIX commands- Should have understanding of one of the programming language. - Individuals should have understanding of the cloud based ETL by using Redshift- Understanding of the Healthcare / Life Science domain is big Plus.
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Pin Click

at Pin Click

2 recruiters
Shilpa Pawar
Posted by Shilpa Pawar
Bengaluru (Bangalore), Pune
1 - 5 yrs
₹2L - ₹5L / yr
Business Development
Sales
Field Sales
JOB DESCRIPTION: DEPARTMENT: Rental Management JOB TITLE Property Advisor GRADE Asst. Manager ROLE Independent Sales Specialist REPORTING TO Area Property Manager /AVP DIRECT REPORTS None MAIN ACCOUNTABILITIES  Connect and network Registered & New clients.  Manage client query on phone and convert tele-conversation into a personal meeting.  Meet prospective customers and understand their real estate needs. • Provide best possible solution to customers.  Swiftly arrange site visit for the customer and accompany customer during site visit.  Provide much personalised services to the customers. • Negotiate terms and close the deal.  Work closely with CRM team to ensure hassle free after sales service.  To ensure that the targets are achieved according to the business plan  Keep close watch on the real estate market trends & reports  To prepare status report on the deals those which are under various stages of progress/ negotiation using CRM/ERP. •  Support ongoing communication with key business stakeholders via verbal & written updates and reports
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