Business Analyst

Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

Must Have : 

• At least 3-5 years of experience in AS400 as a WMS solution
• At least 3 years experience in end to end implementations, Rollout / support experience and warehouse automation.
• Strong customizing experience / Configuration experience
• Knowledge of cross integration - API & other interconnection methods
• Strong knowledge on SQL database query
• Ability to write technical documentation from Business requirements
• Knowledge on programming language like Report Program Generator and SQL
• Worked on setting up warehouse structure and expertise in all the processes Inbound,Outbound, Internal Cross docking etc. 
• Functional consulting experience to enable strong decision making
• Provide users with expert guidance on the features and usage of the process and tool
• Analyze user configuration,unit test, Integration testing 
• Having an strong understanding on automation and mechanization projects like conveyor , Auto guided vehicles 
• Assist the users with user acceptance testing and the On floor go live Support 
• Technical skills to write codes, Debug, Find the root cause of issue and provide the permanent solutions.
• Having knowledge on ticketing and defect management tools 
• Knowledge on integration technologies like JSON, MFS, RFC, MFS to communicate with other ERP & transactional systems.

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

Position Overview: 

The Engineering Manager will work closely with the management and customers and partners globally. He/She will report to the VP - Engineering. He/She will be responsible for shaping the product and strategizing its delivery around when and how it will be done so. 

The ideal candidate should have prior experience as Engineering Manager in a start-up or Product company, developing an Enterprise SAAS product.

Responsibilities: 

●Lead Product Development, QA and Documentation for multiple client Products 

●Deliver Engineering Product Releases and Patches 

●Provide work break-down and be responsible for all Engineering Team deliverables 

●Interact with team members and ensure timely and successful delivery of each sprint iteration 

●Provide technical guidance, coaching and mentoring to the Engineering Team 

●Be responsible for tools and processes for all Engineering activities 

●Work with Product Management and help shape the product roadmap 

●Work with Services Organization and set the right expectations regarding the product roadmap, delivery of enhancements and patches 

●Define and manage quarterly goals for Engineering Team 

●Manage engineering budget, incentive programs and team-building activities 

●Hire and manage Product Development, QA and Documentation Team members 

The Ideal Candidate: 

●Should have completed a 4-year Engineering degree in Computer Science (preferably) or an advanced degree in a similar stream 

●Should have 10-12 years of experience with at least 2-3 years as an Engineering Manager 

●Must have experience with Containerization, Docker, Kubernetes 

●Should have designed and delivered: 

• Open Source based Enterprise Software 

• Software based on Java, Angular JS, ReactJS, Python, no-SQL databases etc

• Solutions in the Cloud (AWS or Azure or Google Cloud Platform (GCP)) 

●Delivered multiple releases of products using Agile Development 

●Delivered Artifacts like Design/Test-Plan/Documentation-Plan documents 

●Possess Team Management skills: 

• Led Product Development Teams involving UI, Middle-Tier and Database developers, QA and Documentation Teams 

• Delivered performance reviews, and improvement plans to team members 

Desired Skills: 

●Experience having worked at a startup or product development company is an advantage 

Rrayze is a Business Consulting Company and has a presence in 8 countries (India, Dubai, Singapore, Malaysia, Canada, USA, Netherland, Germany and Australia) and 13 states across India. We also have associate tie-ups in the rest of the states. We provide a full range of services with a team of 450+.

Rrayze is into multiple Business segment like Finance, HR Outsourcing, Recruitment, Start-up funding and Compliances etc.

This position is with our Recruitment segment. For more detail, visit our website http://www.rrayze.com/">www.rrayze.com

Position: Business Development Manager
Location –Golf-Course Extension, Gurgaon (On-site)
CTC – 3-5 LPA

• Job Description

• Generating Enquiries & Closing the Transactions for recruitment and business consulting
• Handling Presales: Responsible for generating leads through market research/calling/Online data for hiring requirement
• Regularly be in touch with potential clients to develop synergy
• Preparing & Sharing Presentations/Proposals with Potential Clients as per their requirement
• Elaborate the terms of hiring
• Guide the activities and operations of sourcing team to ensure revenue goals are achieved.
• Maintaining Database of potential Clients

• Desired Candidate:
  • MBA
  • Interest in B2B/Corporate Sales
  • 2-3 years of experience in B2B Sales
  • Candidate from Recruitment industry will be preferable
  • Good hands on MS Office including Powerpoint, Excel & Word
  • Proactive, Street Smart
  • Ideally should be from Gurgaon

• Key Skills
  • Great Communication Skills
  • Good EQ
  • Proactive Business Development Professional
  • Good hands on MS Excel, Powerpoint
  • Good knowledge of using LINKEDIN & Tools

Your main responsibility will be designing and implementing applications that are written in PHP. This means you will work closely with front end developers to integrate backend components with the components they’re creating for users to interact with.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions
Skills And Qualifications
• Strong knowledge of PHP web frameworks such as cake php, Laravel, Yii, etc depending on your technology stack
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming

Responsibilities:

• Build scalable and optimized backend APIs / RPCs using Go.
• Experience in developing and maintaining live services (troubleshooting, monitoring).
• Work with designers and developers to structure the APIs and database.
• Implement Admin tools for live ops, events, and economy tweaking.
• Ensure that the backend is secure against hacks like tampering with API calls/data.
• Help evaluate and improve backend architecture for the company.

Requirements:

• Experience in working with relational databases. PostgreSQL is a plus.
• Experience Window: 5 to 10 years on Go (Good to have).
• Solid understanding of any of the existing cloud platforms like AWS/Azure/GCP.
• Experience with docker and containerization.
• Expert knowledge in any backend tech like Go, Kotlin, JAVA, . NET Core, NodeJS, Python, Angular, etc.
• Strong familiarity with system design, algorithms, and data structures.
• Experience in writing APIs and cloud database.
• Experience in CI/CD environments.
• Bonus: Experience with real-time multiplayer backend/networking/ games is plus.
• Bonus: Experience with any BAAS platform (Nakama/Playfab/Gamesparks).

Roles and responsibilities:

1. Responsible for development and maintenance of applications with technologies involving Enterprise Java and Distributed  technologies.
2. Experience in Hadoop, Kafka, Spark, Elastic Search, SQL, Kibana, Python, experience w/ machine learning and Analytics     etc.
3. Collaborate with developers, product manager, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements..
4. Collaborate with QA team to define test cases, metrics, and resolve questions about test results.
5. Assist in the design and implementation process for new products, research and create POC for possible solutions.
6. Develop components based on business and/or application requirements
7. Create unit tests in accordance with team policies & procedures
8. Advise, and mentor team members in specialized technical areas as well as fulfill administrative duties as defined by support process
9. Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues.