11+ Operations support system Jobs in Bangalore (Bengaluru) | Operations support system Job openings in Bangalore (Bengaluru)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Title: AI/ML Engineer – Voice (2–3 Years)

Location: Bengaluru (On-site)

Employment Type: Full-time

About Impacto Digifin Technologies

Impacto Digifin Technologies enables enterprises to adopt digital transformation through intelligent, AI-powered solutions. Our platforms reduce manual work, improve accuracy, automate complex workflows, and ensure compliance—empowering organizations to operate with speed, clarity, and confidence.

We combine automation where it’s fastest with human oversight where it matters most. This hybrid approach ensures trust, reliability, and measurable efficiency across fintech and enterprise operations.

Role Overview

We are looking for an AI Engineer Voice with strong applied experience in machine learning, deep learning, NLP, GenAI, and full-stack voice AI systems.

This role requires someone who can design, build, deploy, and optimize end-to-end voice AI pipelines, including speech-to-text, text-to-speech, real-time streaming voice interactions, voice-enabled AI applications, and voice-to-LLM integrations.

You will work across core ML/DL systems, voice models, predictive analytics, banking-domain AI applications, and emerging AGI-aligned frameworks. The ideal candidate is an applied engineer with strong fundamentals, the ability to prototype quickly, and the maturity to contribute to R&D when needed.

This role is collaborative, cross-functional, and hands-on.

Key Responsibilities

Voice AI Engineering

• Build end-to-end voice AI systems, including STT, TTS, VAD, audio processing, and conversational voice pipelines.
• Implement real-time voice pipelines involving streaming interactions with LLMs and AI agents.
• Design and integrate voice calling workflows, bi-directional audio streaming, and voice-based user interactions.
• Develop voice-enabled applications, voice chat systems, and voice-to-AI integrations for enterprise workflows.
• Build and optimize audio preprocessing layers (noise reduction, segmentation, normalization)
• Implement voice understanding modules, speech intent extraction, and context tracking.

Machine Learning & Deep Learning

• Build, deploy, and optimize ML and DL models for prediction, classification, and automation use cases.
• Train and fine-tune neural networks for text, speech, and multimodal tasks.
• Build traditional ML systems where needed (statistical, rule-based, hybrid systems).
• Perform feature engineering, model evaluation, retraining, and continuous learning cycles.

NLP, LLMs & GenAI

• Implement NLP pipelines including tokenization, NER, intent, embeddings, and semantic classification.
• Work with LLM architectures for text + voice workflows
• Build GenAI-based workflows and integrate models into production systems.
• Implement RAG pipelines and agent-based systems for complex automation.

Fintech & Banking AI

• Work on AI-driven features related to banking, financial risk, compliance automation, fraud patterns, and customer intelligence.
• Understand fintech data structures and constraints while designing AI models.

Engineering, Deployment & Collaboration

• Deploy models on cloud or on-prem (AWS / Azure / GCP / internal infra).
• Build robust APIs and services for voice and ML-based functionalities.
• Collaborate with data engineers, backend developers, and business teams to deliver end-to-end AI solutions.
• Document systems and contribute to internal knowledge bases and R&D.

Security & Compliance

• Follow fundamental best practices for AI security, access control, and safe data handling.
• Awareness of financial compliance standards (plus, not mandatory).
• Follow internal guidelines on PII, audio data, and model privacy.

Primary Skills (Must-Have)

Core AI

• Machine Learning fundamentals
• Deep Learning architectures
• NLP pipelines and transformers
• LLM usage and integration
• GenAI development
• Voice AI (STT, TTS, VAD, real-time pipelines)
• Audio processing fundamentals
• Model building, tuning, and retraining
• RAG systems
• AI Agents (orchestration, multi-step reasoning)

Voice Engineering

• End-to-end voice application development
• Voice calling & telephony integration (framework-agnostic)
• Realtime STT ↔ LLM ↔ TTS interactive flows
• Voice chat system development
• Voice-to-AI model integration for automation

Fintech/Banking Awareness

• High-level understanding of fintech and banking AI use cases
• Data patterns in core banking analytics (advantageous)

Programming & Engineering

• Python (strong competency)
• Cloud deployment understanding (AWS/Azure/GCP)
• API development
• Data processing & pipeline creation

Secondary Skills (Good to Have)

• MLOps & CI/CD for ML systems
• Vector databases
• Prompt engineering
• Model monitoring & evaluation frameworks
• Microservices experience
• Basic UI integration understanding for voice/chat
• Research reading & benchmarking ability

Qualifications

• 2–3 years of practical experience in AI/ML/DL engineering.
• Bachelor’s/Master’s degree in CS, AI, Data Science, or related fields.
• Proven hands-on experience building ML/DL/voice pipelines.
• Experience in fintech or data-intensive domains preferred.

Soft Skills

• Clear communication and requirement understanding
• Curiosity and research mindset
• Self-driven problem solving
• Ability to collaborate cross-functionally
• Strong ownership and delivery discipline
• Ability to explain complex AI concepts simply

Role Overview:

We are looking for a skilled Golang Developer with 3.5+ years of experience in building scalable backend services and deploying cloud-native applications using AWS. This is a key position that requires a deep understanding of Golang and cloud infrastructure to help us build robust solutions for global clients.

Key Responsibilities:

• Design and develop backend services, APIs, and microservices using Golang.
• Build and deploy cloud-native applications on AWS using services like Lambda, EC2, S3, RDS, and more.
• Optimize application performance, scalability, and reliability.
• Collaborate closely with frontend, DevOps, and product teams.
• Write clean, maintainable code and participate in code reviews.
• Implement best practices in security, performance, and cloud architecture.
• Contribute to CI/CD pipelines and automated deployment processes.
• Debug and resolve technical issues across the stack.

Required Skills & Qualifications:

• 3.5+ years of hands-on experience with Golang development.
• Strong experience with AWS services such as EC2, Lambda, S3, RDS, DynamoDB, CloudWatch, etc.
• Proficient in developing and consuming RESTful APIs.
• Familiar with Docker, Kubernetes or AWS ECS for container orchestration.
• Experience with Infrastructure as Code (Terraform, CloudFormation) is a plus.
• Good understanding of microservices architecture and distributed systems.
• Experience with monitoring tools like Prometheus, Grafana, or ELK Stack.
• Familiarity with Git, CI/CD pipelines, and agile workflows.
• Strong problem-solving, debugging, and communication skills.

Nice to Have:

• Experience with serverless applications and architecture (AWS Lambda, API Gateway, etc.)
• Exposure to NoSQL databases like DynamoDB or MongoDB.
• Contributions to open-source Golang projects or an active GitHub portfolio.

Strong Lead Product Designer/ Sr product designer/ Product design manager Profile

Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies

Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)

Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.

Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.

Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.

Mandatory (Company) - Well funded / Top Product Companies

Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure

Mandatory (Role): This is mix role (Team management + Hands-on)\

PCB Design Engineer

Roles and Responsibilities:

Job Role:

• Utilize CAD System to prepare printed circuit board (PCB) documentation (e.g., schematic diagrams, layouts, assembly drawings and Bills of Material).
• Create documentation for the manufacture and fabrication of PCBs following PCB Department standards.
• Collaborative work with mechanical, firmware, thermal design, manufacturing test, and DVT engineers.
• Start to finish ownership of controller PCBAs – from specification to design, prototype, and manufacturing.

Required Skills:

• Relevant coursework or work experience.
• High-speed PCB design, board routing from scratch & simulations for EMI/EMC
• PDN analysis
• Experience in the selection and use of DSPs, microcontrollers, and programmable logic devices and their peripheral circuitry (signal conditioning, board-level power supplies.)
• Medium to high volume DFT and DFM.
• Experience in supervision of PCB layout, plane definition, and EMC optimization.
• Proficiency with basic EE tools (scopes, network analyzers, etc.)
• Embedded programming of DSPs and FPGAs in real-time control applications.

Preferred Skills:

• Knowledge of basic control theory, including the importance of sensor bandwidths, and design of compensation networks.
• Knowledge of automotive environmental, reliability, and safety requirements.
• Knowledge of automotive networking (e.g. CAN, LIN) standards.
• Knowledge in power semiconductors and switched-mode power conversion

Education:

• Bachelor or higher degree in Electrical Engineering or equivalent experience.

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Job Description

Position: SAP S4 HANA

Education Qualification: CA OR MBA in Finance

Experience: 

• 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
• 2-5 years of minimum experience in the SAP S4 HANA
• Financial services sector experience- DO NOT APPLY PLEASE

Location:  Bangalore, Gurgaon, Mumbai

CTC: 25-40 LPA pa, commensurate with experience

Skill requirement

• Proven experience in ERP implementations (SAP ECC, SAP S/4 Hana, Oracle EPBCS, Oracle fusion)
• Strong expertise in finance modules (R2R, FA,AR,AP, Project Accounting, Costing, Margin Analysis)
• Experience with emerging technologies are (RPA, AI) and EPM tools (SC/Anaplan, One stream, Oracle PBCS)
• Outstanding analytical and communication skills
• FICO certification would be an advantage
• Experience in managing large scale finance transformation projects
• Strong project management skills with a focus on delivering high quality results
• Ability to work in a fast-paced dynamic environment
• Excellence stakeholder management and relationship building skills
• Proficiency in data analytics and advanced data analytics tools
• Experience with cloud-based finance solutions
• Knowledge of regulatory and compliance regulation in finance
• Ability to adapt to different industries and remain current on economic developments

Responsibilities

• Lead the implementation of SAP S/4HANA from inception to completion.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop and manage project plans, timelines, and budgets.
• Ensure successful integration of SAP S/4HANA with existing financial processes and systems.
• Provide expert guidance on best practices for all accounting related processes.
• Conduct training sessions and workshops for end-users to ensure smooth adoption of new tools.
• Monitor and report on project progress, identifying and mitigating risks as needed.
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Drive continuous improvement initiatives to enhance financial reporting and consolidation processes.
• Stay updated on industry trends and emerging technologies in finance transformation.

Who we are…?

REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.

In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. 

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

PropTiger.com

PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

Makaan.com

Makaan.com was acquired by REA India in May 2015, with a vision to establish a true "marketplace" in real estate. With consumer ratings on large number of sellers, credible listings data and real-time intelligence on property search, Makaan.com has emerged as the preferred partner for consumers looking to rent, buy or sell a home. Makaan.com offers its online consumers maximum property options and has become one of the largest advertising platforms in online real estate in India.

Our Vision

Changing the way India experiences property.

Our Mission

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

Our Culture

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 3rd among the coveted list of India’s Best 100 Companies to Work For in 2023 by the Great Place to Work Institute®. REA India was also ranked in the top 25 workplaces in 2022 & 2021 and in top 50 in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the third time in 2023. 

REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®.

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

REA India (Housing.com, PropTiger.com, Makaan.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.

What does this role hold for you…??

●       Accountable for the entire process of lead handling, sales, and business development for the region.

●       Data maintenance to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Providing market intelligence, data analytics and insights to the Marketing team to launch the right promotional and customer communication initiatives.

●        Accountable for achieving targets in the designated areas.

●       Mapping new projects & new builders in designated territories and acquisition of new projects and new builders to ensure coverage across designated territory.

●       Relationship handling with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

●       A graduation or post-graduation degree with 3 to 5 years of experience in B2B/Channel sales

●       Have worked in a real estate business.

●       An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations.

●       A passion for selling and are resilient and persistent.

●       Dexterity in creating and delivering presentations.

●       Effective execution skills.

Know more about us…

Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ 

and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.

Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com, www.proptiger.com & www.makaan.com

• Experience building large scale, large volume services & distributed apps., taking them through production and post-production life cycles
• Experience in Programming Language: Java 8, Javascript
• Experience in Microservice Development or Architecture
• Experience with Web Application Frameworks: Spring or Springboot or Micronaut
• Designing: High Level/Low-Level Design
• Development Experience: Agile/ Scrum, TDD(Test Driven Development)or BDD (Behaviour Driven Development) Plus Unit Testing
• Infrastructure Experience: DevOps, CI/CD Pipeline, Docker/ Kubernetes/Jenkins, and Cloud platforms like – AWS, AZURE, GCP, etc
• Experience on one or more Database: RDBMS or NoSQL
• Experience on one or more Messaging platforms: JMS/RabbitMQ/Kafka/Tibco/Camel
• Security (Authentication, scalability, performance monitoring)