11+ Operations support system Jobs in Bangalore (Bengaluru) | Operations support system Job openings in Bangalore (Bengaluru)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Note : Apply only if applicants are open to work on-site in Bangalore.

Autonomize AI is on a mission to help organizations make sense of the world's data. We help healthcare organizations harness the full potential of data to impact human health outcomes. Unstructured dark data contains nuggets of information that when paired with human context will unlock some of the most impactful insights for most organizations, and it’s our goal to make that process effortless and accessible. 

We are an ambitious team committed to human-machine collaboration. Our founders are serial entrepreneurs passionate about data and AI and have started and scaled several companies to successful exits. We are a global, remote company with expertise in building amazing data products, captivating human experiences, disrupting industries, being ridiculously funny, and of course scaling AI.

📍 Location: Bangalore (On-site)

💼 Employment Type: Full-Time

About Autonomize AI:

At Autonomize, we're on a mission to help healthcare organizations unlock the potential of dark data to significantly impact human health outcomes. We strive to make the process of deriving insights from unstructured data effortless and accessible. Join our ambitious team and help create AI solutions that make a real difference.

What you’ll do in this role:

• Design, develop, and maintain high-quality demo solutions on the DemoHub platform, enabling Solution Consultants to clearly demonstrate product value to customers.
• Build scalable and reusable tools, utilities, and accelerators that automate demo setup, configuration, and ongoing maintenance across DemoHub environments.
• Take ownership of assigned demos and features end to end—from design and development through testing, documentation, and release—ensuring stability, usability, and reliability.
• Partner closely with Product Owners, Solution Consulting, and Engineering teams to convert business and technical requirements into compelling demo experiences and PoC/PoV solutions.
• Follow and promote engineering best practices, including code reviews, testing strategies, performance optimization, and secure development standards.
• Guide and mentor junior engineers and demo builders, encouraging knowledge sharing and consistent quality across all demos.
• Explore and adopt new ServiceNow capabilities, continuously improving demo quality, delivery efficiency, and the overall maturity of the DemoHub platform.

Qualifications

To succeed in this role, you should have:

• 5+ years of hands-on experience with ServiceNow administration, development, and scripting.
• Strong expertise in both client-side and server-side scripting, including experience with third-party integrations.
• Practical experience working with Flow Designer, Service Portal, Performance Analytics, UI Builder, Virtual Agent, Now Assist, and Agentic Workflows.
• A solid development background in JavaScript with the ability to build PoC/PoV solutions that clearly highlight business value. And a strong exposure to working with MySQL databases.
• Strong communication and documentation skills, with the ability to articulate ideas clearly to both technical and non-technical stakeholders.
• The ability to prioritize effectively and focus on high-impact work while collaborating closely with Solution Consulting, OPM, Engineering, and Product Management.
• A proactive approach to building reusable tools, utilities, and accelerators that improve demo creation and delivery.
• A strong learning mindset, adaptability, and a collaborative, team-first attitude.
• Proven experience delivering high-quality outcomes in fast-paced, evolving environments.
• A genuine interest in research, experimentation, and continuous improvement.

We are seeking a detail-oriented and innovative Chemical Engineer. The ideal candidate will be responsible for designing, developing, and optimizing processes for manufacturing, ensuring safety, quality, sustainability, and efficiency. This role requires strong problem-solving skills and the ability to work in cross-functional teams to improve production systems.

Key Responsibilities:

• Design, develop, and implement chemical processes for production.
• Monitor and optimize plant operations to improve yield, reduce costs, and minimize waste.
• Ensure compliance with health, safety, and environmental regulations.
• Conduct research and feasibility studies to develop new products and processes.
• Collaborate with R&D, production, and quality teams to improve efficiency.
• Troubleshoot technical issues in manufacturing and propose solutions.
• Prepare and maintain technical documentation, reports, and SOPs.
• Implement best practices for sustainability and energy efficiency.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Chemical Engineering (or related field).
• Strong knowledge of chemical processes, thermodynamics, fluid mechanics, and reaction engineering.
• Experience with process simulation tools (e.g., Aspen Plus, HYSYS, MATLAB) is an advantage.
• Good analytical, mathematical, and problem-solving skills.
• Strong communication and teamwork abilities.
• Knowledge of safety standards and environmental regulations.

We are seeking an experienced Senior Backend Engineer to join our passionate team. If you have a strong background in backend development, a track record of delivering scalable and reliable solutions, and are eager to contribute to complex projects, we would love to hear from you.

Responsibilities:

• Design and develop robust, high-performance backend solutions using Python and related technologies.
• Lead the architecture and design discussions for major backend components and services.
• Collaborate closely with cross-functional teams to gather and analyze software requirements.
• Mentor and guide junior and mid-level engineers, fostering their technical growth.
• Review code and provide constructive feedback to ensure code quality and adherence to best practices.
• Identify and address performance bottlenecks, scalability challenges, and technical issues.
• Participate in sprint planning, task estimation, and agile development processes.
• Keep up-to-date with industry trends, tools, and best practices to continuously improve our backend systems.
• Drive the adoption of coding standards, design patterns, and engineering best practices.
• Collaborate with frontend engineers to ensure seamless integration between frontend and backend components.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Minimum of 4 years of professional experience in backend development.
• Strong proficiency in Python and backend frameworks like Django and Flask.
• In-depth knowledge of database systems, both relational (MySQL) and NoSQL (MongoDB, etc. ).
• Proven track record of designing and developing scalable and maintainable backend services.
• Experience with RESTful API design and best practices.
• Solid understanding of software architecture, design principles, and software development lifecycle.
• Previous experience leading or mentoring engineers is a strong plus.
• Strong problem-solving skills and a proactive attitude towards challenges.
• Excellent communication skills, both verbal and written.
• Familiarity with cloud platforms (e. g., AWS, Azure, GCP) and containerization (Docker) is a plus.

Skill : 4-10 years of experience in development of automation framework using Python

• Experience in GUI development using HTML/CSS/JS/Angular JS/Django are preferred
• Having good understanding of REST is desired
• Excellent Troubleshooting and Analytical Skills are desired
• Good Communications and interpersonal skill are desired

This is a sales target-driven role that involves managing the day-to-day activities of the HQ marketing team in Bangalore. This role Involves coordination, tracking and managing timelines of deliverables as well as ensuring that quality standards are met.  

Responsibilities:

• Manage the global demand generation engine  
• Work towards increasing the number of sales qualified leads generated  
• Engage partners in areas such as lead generation, joint marketing efforts and events
• Coordinate Subex Secure’s presence in events
• Secure endorsements from analysts and media  
• Manage the digital marketing team
• Prepare content where needed for campaigns, social media, search engine optimization and marketing
• Coordinate with internal teams for preparation of collateral, deriving messaging and ensuring preparation of sales enablement material in a timely manner
• Intervene to improve marketing processes to improve the outcomes and efficiency of our global lead generation efforts

Requirements (please read these carefully before applying)

• Experience in managing planning and execution of global campaigns through Salesforce and Hubspot
• Have carried revenue targets or have at least played a key role in attaining these targets  
• Prior experience in B2B marketing involving a sophisticated product line is a must. Experience in marketing cybersecurity products will present a clear advantage.
• Prior experience in managing teams and revenue targets is an essential requirement
• You should have over 6 years of experience with B2B marketing
• Excellent understanding of SEM and SEO and ways to get leads out of SEM and increase volume of web traffic, improve domain authority and traffic quality through SEO
• Top notch project management skills
• Excellent content writing and presentation skills

The outcomes (KPI) associated with this role would be:

• Rise in the number of qualified opportunities and quality of leads processed by the sales team this includes Sales Accepted Leads and Sales Qualified Leads
• Quality and volume of engagements on social media and improvement in regional web traffic
• Your contribution towards improving our brand presence globally  
• Measured improvement in pipeline velocity
• Attainment of pipeline targets
• Timely execution of monthly and quarterly marketing plans

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Location: Bangalore or Mumbai-based candidates.   

Role & Responsibility:

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirement:

• 3-5 year of experience in Android app development
• BS/MS degree in Computer Science, Engineering or a related subject
• Should be passionate about the code you write
• Good understanding of Android jetpack libraries and internals
• Good experience on java 
• Knowledge of kotlin is a plus
• Good Knowledge of MVVM, MVP, Dagger, Observables, Livedata, Retrofit, Glide, OkHttp
• Understanding in Unit Testing will be a plus
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogs (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram, etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5 M e-commerce stores built by Indian small businesses and growing at a crazy rate.  

We are looking for Frontend developers to join our team. 

DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.

RESPONSIBILITIES

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus