11+ Operations support system Jobs in Bangalore (Bengaluru) | Operations support system Job openings in Bangalore (Bengaluru)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are seeking a motivated Data Analyst to support business operations by analyzing data, preparing reports, and delivering meaningful insights. The ideal candidate should be comfortable working with data, identifying patterns, and presenting findings in a clear and actionable way.

Key Responsibilities:

• Collect, clean, and organize data from internal and external sources
• Analyze large datasets to identify trends, patterns, and opportunities
• Prepare regular and ad-hoc reports for business stakeholders
• Create dashboards and visualizations using tools like Power BI or Tableau
• Work closely with cross-functional teams to understand data requirements
• Ensure data accuracy, consistency, and quality across reports
• Document data processes and analysis methods

We're seeking an experienced Engineer to join our engineering team, handling massive-scale data processing and analytics infrastructure that supports over 1B daily events, 3M+ DAU, and 50k+ hours of content. The ideal candidate will bridge the gap between raw data collection and actionable insights, while supporting our ML initiatives.

Key Responsibilities

• Lead and scale the Infrastructure Pod, setting technical direction for data, platform, and DevOps initiatives.
• Architect and evolve our cloud infrastructure to support 1B+ daily events — ensuring reliability, scalability, and cost efficiency.
• Collaborate with Data Engineering and ML pods to build high-performance pipelines and real-time analytics systems.
• Define and implement SLOs, observability standards, and best practices for uptime, latency, and data reliability.
• Mentor and grow engineers, fostering a culture of technical excellence, ownership, and continuous learning.
• Partner with leadership on long-term architecture and scaling strategy — from infrastructure cost optimization to multi-region availability.
• Lead initiatives on infrastructure automation, deployment pipelines, and platform abstractions to improve developer velocity.
• Own security, compliance, and governance across infrastructure and data systems.

Who You Are

• Previously a Tech Co-founder / Founding Engineer / First Infra Hire who scaled a product from early MVP to significant user or data scale.
• 5–12 years of total experience, with at least 2+ years in leadership or team-building roles.
• Deep experience with cloud infrastructure (AWS/GCP), 
• Experience with containers (Docker, Kubernetes), and IaC tools (Terraform, Pulumi, or CDK).
• Hands-on expertise in data-intensive systems, streaming (Kafka, RabbitMQ, Spark Streaming), and distributed architecture design.
• Proven experience building scalable CI/CD pipelines, observability stacks (Prometheus, Grafana, ELK), and infrastructure for data and ML workloads.
• Comfortable being hands-on when needed — reviewing design docs, debugging issues, or optimizing infrastructure.
• Strong system design and problem-solving skills; understands trade-offs between speed, cost, and scalability.
• Passionate about building teams, not just systems — can recruit, mentor, and inspire engineers.

Preferred Skills

• Experience managing infra-heavy or data-focused teams.
• Familiarity with real-time streaming architectures.
• Exposure to ML infrastructure, data governance, or feature stores.
• Prior experience in the OTT / streaming / consumer platform domain is a plus.
• Contributions to open-source infra/data tools or strong engineering community presence.

What We Offer

• Opportunity to build and scale infrastructure from the ground up, with full ownership and autonomy.
• High-impact leadership role shaping our data and platform backbone.
• Competitive compensation + ESOPs.
• Continuous learning budget and certification support.
• A team that values velocity, clarity, and craftsmanship.

Success Metrics

• Reduction in infra cost per active user and event processed.
• Increase in developer velocity (faster pipeline deployments, reduced MTTR).
• High system availability and data reliability SLAs met.
• Successful rollout of infra automation and observability frameworks.
• Team growth, retention, and technical quality.

• Proficient knowledge of Django and Django REST framework 
• Experience and good understanding of Redis
• Good knowledge and understanding of PostgreSQL or other relational databases 
• Proficient in NoSQL document databases especially MongoDB. 
• Understanding of threading and multiprocessing in Python, and multi-process architecture 
• Good-enough understanding of version control systems like Git or Mercurial 
• Strong unit-test and debugging skills 
• Knowledge of container technologies (specially Docker) and orchestration systems is a plus 
• Strong understanding of various Python Libraries, APIs, and toolkits
• Excellent understanding of MVC and OOP
• Rapid prototyping skills for getting product feedback 
• Experience with Agile and SCRUM methodology

Job Overview:

We are seeking an experienced AWS Data Engineer to join our growing data team. The ideal candidate will have hands-on experience with AWS Glue, Redshift, PySpark, and other AWS services to build robust, scalable data pipelines. This role is perfect for someone passionate about data engineering, automation, and cloud-native development.

Key Responsibilities:

• Design, build, and maintain scalable and efficient ETL pipelines using AWS Glue, PySpark, and related tools.
• Integrate data from diverse sources and ensure its quality, consistency, and reliability.
• Work with large datasets in structured and semi-structured formats across cloud-based data lakes and warehouses.
• Optimize and maintain data infrastructure, including Amazon Redshift, for high performance.
• Collaborate with data analysts, data scientists, and product teams to understand data requirements and deliver solutions.
• Automate data validation, transformation, and loading processes to support real-time and batch data processing.
• Monitor and troubleshoot data pipeline issues and ensure smooth operations in production environments.

Required Skills:

• 5 to 7 years of hands-on experience in data engineering roles.
• Strong proficiency in Python and PySpark for data transformation and scripting.
• Deep understanding and practical experience with AWS Glue, AWS Redshift, S3, and other AWS data services.
• Solid understanding of SQL and database optimization techniques.
• Experience working with large-scale data pipelines and high-volume data environments.
• Good knowledge of data modeling, warehousing, and performance tuning.

Preferred/Good to Have:

• Experience with workflow orchestration tools like Airflow or Step Functions.
• Familiarity with CI/CD for data pipelines.
• Knowledge of data governance and security best practices on AWS.

Responsibilities:

- Design, develop, and implement robust and efficient backend services using microservices architecture principles.

-  Write clean, maintainable, and well-documented code using C# and the .NET framework.

-  Develop and implement data access layers using Entity Framework.

-  Utilize Azure DevOps for version control, continuous integration, and continuous delivery (CI/CD) pipelines.

-  Design and manage databases on Azure SQL.

-  Perform code reviews and participate in pair programming to ensure code quality.

-  Troubleshoot and debug complex backend issues.

-  Optimize backend performance and scalability to ensure a smooth user experience.

-  Stay up-to-date with the latest advancements in backend technologies and cloud platforms.

-  Collaborate effectively with frontend developers, product managers, and other stakeholders.

-  Clearly communicate technical concepts to both technical and non-technical audiences.

Qualifications:

-  Strong understanding of microservices architecture principles and best practices.

-  In-depth knowledge of C# programming language and the .NET framework (ASP.NET MVC/Core, Web API).

-  Experience working with Entity Framework for data access.

-  Proficiency with Azure DevOps for CI/CD pipelines and version control (Git).

-  Experience with Azure SQL for database design and management.

-  Experience with unit testing and integration testing methodologies.

-  Excellent problem-solving and analytical skills.

-   Ability to work independently and as part of a team.

-   Strong written and verbal communication skills.

-   A passion for building high-quality, scalable, and secure software applications.

1. Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
2. Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
3. Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
4. Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
5. Analytics and analysis of data and provide insights and recommendations
6. Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
7. Work with the product team in developing new features, identifying solution gaps, etc.​
8. Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.​

1. At least 2+ years of experience in IT Infrastructure Management
2. Experience in working with large-scale IT infra, including applications, databases, and networks.​
3. Experience in working with monitoring tools, automation tools
4. Hands-on experience in Linux and scripting.
5. Knowledge/Experience in the following technologies will be an added plus:​ ​ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.

This position is open for experienced React Native Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for React Native Developer to work on our product Faveo Helpdesk

• Candidates with 1 year to 3 years of experience
• Candidate having Creative Thinking and Original Approach
• Willingness & ability to learn & work on new technologies

• Expert in Android Studio, React Native and Redux
• Must knowledge of Web Services, JSON Parsing, and API’s
• Familiarity with RESTful APIs to connect React Native applications to back-end services
• Excellent debugging and troubleshooting skills
• Familiarity with cloud message APIs and push notifications
• Understanding of mobile design principles and interface guidelines
• Should be able to work independently

• Involving in a complete development of the application (Design and build applications)
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fixing bugs at various stages of app development
• Collaborate with web development team to define, design, and ship new features

• React Native
• CSS
• HTML 5
• JavaScript
• Redux

• Candidates from engineering, computer science and information technology background preferred
• Candidates having interest in programming preferred
• Have completed course/training in React Native mobile apps development
• Build a project using React Native as part of college or training at an institute
• 12 months to 2 year of experience in React Native development

• You are invited to send us your complete resume
• Attach previous work or portfolio or project details
• Resume should have candidate photograph in it
• Mention Linkedin Profile URL in the resume
• Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

A highly motivated and passionate individual who has experience in executing end to end web based application projects and bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.

Responsibilities:

• Collaborate with Product Manager and Engineering Manager to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Understand the product specification and be able to ask questions and gather information and feedback to build a well rounded solution.
• Deliver end to end applications starting from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases.
• Should be able to use existing front-end components to build web based UI interfaces.
• Strong technical design approach to problem solving for backend services.
• Should be able to communicate and defend the tech design choices taken for long term scalability and maintainability.
• Play the role of an unblocker in a tight scrum environment.
• Should be able to help other developers with challenges and help achieve milestones as per plan.

• Prioritise to manage ad-hoc requests in parallel with ongoing projects.
• Document API specification, technical design and other key information for all projects/modules/services owned

Requirements:

• A highly talented developer with 4-7 years of hands-on experience in building secure and scalable web-based applications using Java in backend and JS-based frontend frameworks
• Strong knowledge of Java 8+, databases (SQL and NoSQL), MySql, Mongo
• Experience working with Cassandra, Spring Boot, Apache Spark, Kafka, RabbitMQ is highly desirable
• Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5
• Strong experience in data modeling for data storage tools in SQL; experience with noSQL is highly desirable.
• Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
• Practitioner of test-driven development practices.
• Experience in creating and adhering to best practices for development
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment.
• Basic knowledge of AWS preferred
• Strong experience in Microservices (SRP) paradigm
• Willing to learn new technologies (Golang)

• Qualification B.Tech/M.Tech/MCA(IT/Computer Science)
• Years of Exp 4 - 7 years

We are looking for a high-performing Developer to build our ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well-written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug-free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands-on role
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity.

Qualifications:

• Bachelor or Master Degree in Computer Science from a reputed University
• 3 to 5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Experience in writing unit testing and test case automation.
• Ability to operate in an Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.