11+ Lead management Jobs in Jaipur | Lead management Job openings in Jaipur

What you need to have:

Roles & Responsibilities:

• Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
• Address customer inquiries, concerns, and issues regarding products or services.
• Guide customers through troubleshooting steps to diagnose and resolve technical problems.
• Analyze customer issues to determine root causes and provide effective solutions.
• Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
• Develop a deep understanding of the company's products or services to effectively assist customers.
• Stay updated on product updates, features, and enhancements to provide accurate information to customers.
• Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
• Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
• Ensure that customer inquiries and issues are handled with high quality and professionalism.
• Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
• Assist in training new team members on product knowledge and support processes.
• Stay updated on industry trends, technologies, and best practices related to technical support.

Requirements

• Job Location: Jaipur, Rajasthan
• Experience: Fresher

I'm Hiring for a Telesales Representative Profile

Location: Jaipur, Rajasthan

Experience: 6 Months- 2 years

JOB DESCRIPTION: Telesales Representative

Requirements:

- Excellent communication and interpersonal skills.

- Prior experience in telesales or a related field is preferred.

- Ability to understand and convey pharmaceutical product information.

- Proficiency in using telecommunication and CRM software.

- Strong persuasive skills and ability to handle rejection.

Benefits:

- Competitive salary up to ₹18,000 per month.

- Incentives and bonuses based on performance.

- Opportunity for career growth within the company.

- Comprehensive training and support.

FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.

Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses. 

Role: Backend Developer (2 openings)

• Own the development, testing, and maintenance of native SDKs and Unity on different mobile platforms, their respective OS versions, and devices.
• Partner with [redacted] to design and test new features and products.
• You have the desire to learn new things, try new technology, and seek opportunities to grow and mentor.
• Provide thought leadership in mobile engineering and bring your passion for technology to motivate and inspire on a day to day basis.
• Provide detailed estimates of work and ensure timely delivery of features.
• Produce and ensure delivery of quality, readable, and well-tested code.
• Rely on judgment and experience to plan and accomplish goals in a timely manner.
• Own the elements required to deliver features and results to internal stakeholders.

Job Description :

Responsibilities :

- 4 to 6 years of Proven work experience as a UI/UX Designer or similar role

- Sound with HTML5 and CSS3, and JavaScript.

- Good understanding of advanced JavaScript libraries and frameworks, such as ReactJS, NextJS, etc.

- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

- Creative vision for design and execution across web and mobile with a clear understanding of modern web browsers and responsive design.

- Good eye for aesthetics: layout, grid systems, color theory, and typography.

- Portfolio of design projects

- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop

- Team spirit; strong communication skills to collaborate with various stakeholders

- Good time-management skills

- BSc in Design, Computer Science or a relevant field

We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

• Design and build advanced applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven working experience in software development
• Working experience in iOS development
• Have published one or more iOS apps in the app store
• A deep familiarity with Objective-C and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

• Work along with various internal, and external stakeholders, on various patent / IP / corporate law / competition law related matters and projects.
• Ensure the interests of the organization are protected by designing, drafting & vetting various internal and external legal policies and systems like vendor services agreement/NDAs/channel partner agreements, terms of services agreement/referral agreements/collaboration agreements/joint marketing agreements/MoUs/consulting agreements / employment agreement, employment exit agreement, and department undertakings & policies.
• Helping various teams understand the rules and principles of law in simple language.
• Identify discrepancies, escalation mechanisms and managing remediation exercises;
• Entering and managing data from standardized or negotiated agreements into internal systems and assisting in the maintenance of databases.

• EXPERIENCE- Fresher
• EDUCATION & CERTIFICATION- Relevant degree or Masters/ Bachelors in Business / Corporate Law / IP Law.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, G Suite, can adapt to other technologies very quickly.

• - Excellent communication (verbal & written), interpersonal and consulting skills
• - Strong drafting, negotiation and legal analytical skills
• - Ability to identify and escalate issues timely and appropriately
• - Ability to work alone or as part of a team.
• - Confident, pleasant personality, self-motivated and management skills