4+ Lead management Jobs in Delhi, NCR and Gurgaon | Lead management Job openings in Delhi, NCR and Gurgaon
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Responsibilities & Duties:
Making Calls to Customers, Maintaining the Database
Lead Verification
Handle client queries/escalations.
Maintain relations with the existing clients and ask to upgrade their packages or renewals
Required Experience, Skills, and Qualifications
Experience: Fresher
Skills: Proficient Written & Verbal Communication Skills in English
Qualifications: Any Graduate
- Managing, nurturing and converting inbound leads into sales opportunities
- Identifying potential prospects using initiative and creativity, to generate outbound lead opportunities
- Actively seeking new sales opportunities through cold outreach, networking, and social media
- Gathering feedback from customers or prospects and share with internal teams
- Maintaining well organised, up-to-date and accurate sales information and activity reports in a CRM system.
- Meeting personal sales targets
- Ensuring efficient management of the sales pipeline using those processes
What you need to have:
- Strong understanding of sales and FMCG retail/ wholesale
- Demonstrated success in building and maintaining sales pipeline
- Deep understanding of user service
- Knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathetic, Energetic, Curious
- Regional Languages known (Bengali, Oriya, Telugu, Tamil, Kannada and other regional language from Central and Eastern India)
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Job description:-
Build and maintain customer relationships in order to understand their needs and business priorities.
Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
Manage business negotiations with customers.Build and maintain customer relationships in order to understand their needs and business priorities. Provide excellent customer service to maintain existing affiliates and acquire new affiliates. Manage business negotiations with customers. Handle business deal tracking, monitoring, closing, and other related activities as needed. Coordinate with various teams to address affiliate needs in accurate and timely manner. Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets. Recommend process improvements to increase revenue targets. Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails. Set marketing and sales goals to achieve revenue growth. Provide training on affiliate management as needed. Maintain open communication with all affiliates on the day-to-day issues. Develop business strategies to improve affiliate program.
Experience:- upto 2 years
- Operating as the lead point of contact for any and every matter specific to the client
- Developing a trusted advisor relationship with key customer stakeholders
- Designing and implementing strategies for clients, considering their specific requirements
- Ensuring the timely and successful delivery of their solutions according to customer needs and objectives
- Communicating clearly the progress of monthly/ quarterly initiatives to internal and external stakeholders
- Preparing reports on web performance metrics and analysing digital campaigns success also forecasting them
- Identifying and growing opportunities within territory and collaborating with sales teams to ensure growth attainment
- Staying up-to-date with digital technology trends
What you need to have:
- BA/ BS degree or equivalent
- Should also have an in-depth understanding of how digital and online marketing tools add value to company strategy and performance.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation, presentation and analytical skills
- Excellent verbal and written communications skills
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